We compared AWS Backup and Druva Phoenix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site. Druva Phoenix is commended for its user-friendly login portal and overall adaptability.
Room for Improvement: AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators. Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems.
Service and Support: Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues. Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency.
Ease of Deployment: Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days. Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment.
Pricing: AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex. Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up.
ROI: AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events. There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI.
Comparison Results: AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality. Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems.
"The auto-scaling feature and the time efficiency of setting up AWS Backup are the most valuable aspects for us."
"RDS backup is one of the most crucial components of any client's cloud environment, so we generally use that. Additionally, we store EBS snapshots in S3."
"We can directly back up EC2 instances in AWS without using any third-party applications."
"What I like about AWS Backup is its simple approach to a complex problem."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"The advantage that AWS Backup has over competitors is that it's very simple."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"It provides an easy data migration process from on-premise to cloud."
"What I like most about Veritas SaaS Backup is that it is easy to work on."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"The most valuable feature is that it is simple to use."
"The most valuable features are the ease of administration and the ease of configuration."
"The solution's hardware appliance is very scalable and very useful."
"he most valuable feature is that it's not so intrusive with computer resources."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"It's a good solution. It's pretty stable."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
"They should work on their visual capabilities."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"When it comes to encrypting data, it is not so convenient."
"One improvement I would like to see in AWS Backup is the implementation of incremental backups."
"For additional functionalities, it should be more intelligent, like more AI-capabilities."
"Its cost could be better than a few of its competitors."
"The technical team wasn't very helpful."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"The backup reports and the dashboard need improvement."
"Technical support can be improved."
"The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with."
"When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas."
"In the future, we would like to see support for virtualized machines."
"An area for improvement is the product's performance, especially how long it takes to do a job."
AWS Backup is ranked 5th in SaaS Backup with 23 reviews while Veritas Alta SaaS Protection is ranked 12th in SaaS Backup with 12 reviews. AWS Backup is rated 8.0, while Veritas Alta SaaS Protection is rated 8.0. The top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". On the other hand, the top reviewer of Veritas Alta SaaS Protection writes "It's a user-friendly solution that helps us migrate our customers from their local servers". AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect Cloud, Rubrik Go and Rubrik, whereas Veritas Alta SaaS Protection is most compared with Veritas NetBackup, Commvault Cloud, Veritas Backup Exec, Azure Backup and Veeam Backup for Microsoft 365. See our AWS Backup vs. Veritas Alta SaaS Protection report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.