Splunk On-Call Reviews

Name: Splunk On-Call
Brand: Splunk
Rating: 4.3 (10 reviews)

4.3 out of 5

10 reviews
81% willing to recommend

2,188 followers

What is Splunk On-Call?

Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

Get the Splunk On-Call Buyer's Guide and find out what your peers are saying about Splunk On-Call, PagerDuty Operations Cloud, Opsgenie and more!

Splunk On-Call is the #7 ranked solution in top IT Alerting and Incident Management solutions. PeerSpot users give Splunk On-Call an average rating of 8.6 out of 10. Based on the analysis of the 10 most recent Splunk On-Call reviews, the overall sentiment is positive, with a sentiment score of 7.0. (Among the lowest in the category). Splunk On-Call is most commonly compared to PagerDuty Operations Cloud: Splunk On-Call vs PagerDuty Operations Cloud. Splunk On-Call is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.

Helped 823,875 peers since 2012

Featured reviews

Wojtek Witowski

Product Owner at Danske Bank

The flexible schedule is the most valuable feature. It was very easy to set out a rotation. If somebody went on a holiday, it was easy to take over for those particular dates. In many other systems, you either have to take over for good and then remember when the person is able to take it back. But here, you just say that on a particular day, somebody else is covering for you. It was very flexible. The feature was called Override.

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David Mizrahi

Senior Back-end Engineer at Chegg Inc

The solution is used to track, communicate, and escalate issues The most valuable feature of the solution is helpdesk escalation. VictorOps has a feature that acknowledges the incident and escalates to the next level with a simple click of a button. Each level can continue to escalate the issue…

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Pramodh Yarlagadda

Cloud Architect at CSI GLOBAL LTD

Our company used the solution to provide infrastructure monitoring, IT alerts, and incident management for one of our customers. The project ended about six months ago. The alert calling feature is the best because notifications are delivered via phone calls or text messages. We have 150 users…

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Splunk On-Call mindshare

As of December 2024, the mindshare of Splunk On-Call in the IT Alerting and Incident Management category stands at 9.6%, down from 10.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Alerting and Incident Management

PeerAnalyst reports

Type	Title	Date
Category	IT Alerting and Incident Management	Dec 17, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 17, 2024	Download
Comparison	Splunk On-Call vs PagerDuty Operations Cloud	Dec 17, 2024	Download
Comparison	Splunk On-Call vs Opsgenie	Dec 17, 2024	Download
Comparison	Splunk On-Call vs Splunk Cloud Platform	Dec 17, 2024	Download

Title	Rating	Mindshare	Recommending
PagerDuty Operations Cloud	4.4	28.7%	97%	37 interviews Add to research
Opsgenie	4.0	22.0%	100%	14 interviews Add to research

Valuable Features

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The most valuable feature of the solution is helpdesk escalation."

Room for Improvement

"There could be improvements with communicating an incident or alert."
"The third-party configuration tool could be easier to use."
"The solution can be improved by including a wider list of permissions."

Pricing

"The price of the solution could be less expensive."

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Splunk On-Call Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

14%

Manufacturing Company

10%

Government

Retailer

Construction Company

Media Company

Non Profit

Pharma/Biotech Company

University

Energy/Utilities Company

Legal Firm

Comms Service Provider

Insurance Company

Educational Organization

Healthcare Company

Logistics Company

Outsourcing Company

Hospitality Company

Real Estate/Law Firm

Consumer Goods Company

Leisure / Travel Company

Transportation Company

Wholesaler/Distributor

Marketing Services Firm

Performing Arts

Recreational Facilities/Services Company

Agriculture

Compare Splunk On-Call with alternative products

Learn more about Splunk On-Call

Splunk On-Call was previously known as VictorOps.

Product Video

Splunk On-Call customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games