VMware Service Manager [EOL] Reviews

Name: VMware Service Manager [EOL]
Brand: VMware
Rating: 3.6 (5 reviews)

3.6 out of 5

5 reviews
80% willing to recommend

519 followers

What is VMware Service Manager [EOL]?

VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.

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Buyer's Guide

IT Asset Management

January 2025

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Helped 839,319 peers since 2012

Featured VMware Service Manager [EOL] reviews

Mizanur-Rahman

System Administrator at a financial services firm with 1,001-5,000 employees

We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues. We will then have six nodes. We can handle all these applications or resources.

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it_user853359

Global manager at Faurecia

Manufacturing execution systems (MES) for production sites (production declaration, shipment, logistics systems, and data transfer) on Windows server It provides us the following: A better utilisation of the hardware More flexibility Improved maintenance cycles A system overview. Flexibility…

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Kenny LY

Head Of Information Technology at ALAINE FORWARDING

All of the features are very suitable for us. It is also a stable solution Its automation feature needs improvement. They can include the vRealize Automation feature in this solution. I have been using VMware Service Manager for more than six years. It is stable. Its scalability is good, but…

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Valuable Features

"All of the features are very suitable for us. It is also a stable solution."
"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."
"It provides us with improved maintenance cycles."

Room for Improvement

"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
"Not a ten because the price is high."
"It needs to improve user roles and access rights."

Pricing

"The price depends on different enterprises. As compared to Citrix, VMware is reasonable."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IT Asset Management Buyer's Guide for additional reliable information.

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VMware Service Manager [EOL] customers

Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems