WatchGuard EPDR Reviews

Name: WatchGuard EPDR
Brand: WatchGuard
Rating: 4.5 (5 reviews)

4.5 out of 5

5 reviews
100% willing to recommend

What is WatchGuard EPDR?

EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.

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WatchGuard EPDR is the #34 ranked solution in EDR tools and #43 ranked solution in endpoint security software. PeerSpot users give WatchGuard EPDR an average rating of 9.0 out of 10. WatchGuard EPDR is most commonly compared to CrowdStrike Falcon: WatchGuard EPDR vs CrowdStrike Falcon. WatchGuard EPDR is popular among the small business segment, accounting for 39% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.

Helped 849,475 peers since 2012

Featured WatchGuard EPDR reviews

Phillip Evely

Network Administrator at Cape Breton Regional Municipality

The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.

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CarlosArdila

Project Manager, Information Technology at Telelago

The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.

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Isaac Shemaria

Co-Founder at OptiSec Zero Trust Security

The zero-trust application service that WatchGuard EPDR runs is good. If there aren't any matches for a signature or a file, the solution will initially run them on a sandbox and determine if it is secure to run it in the environment. Ninety-nine percent of the time, it is done with AI, while only one percent of the time, it takes less than twenty-four hours for human intervention. You get a good experience with the tool, but sometimes it can be a bit stressful because the tool doesn't have the signatures to run it, making the product take twenty minutes instead of five minutes, but it is good.

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WatchGuard EPDR mindshare

Product category:

As of April 2025, the mindshare of WatchGuard EPDR in the Endpoint Protection Platform (EPP) category stands at 0.5%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerResearch reports based on WatchGuard EPDR reviews

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	Apr 29, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 29, 2025	Download
Comparison	WatchGuard EPDR vs Microsoft Defender for Endpoint	Apr 29, 2025	Download
Comparison	WatchGuard EPDR vs CrowdStrike Falcon	Apr 29, 2025	Download
Comparison	WatchGuard EPDR vs SentinelOne Singularity Complete	Apr 29, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	11.1%	96%	126 interviews Add to research
Microsoft Defender for Endpoint	4.1	10.9%	94%	192 interviews Add to research

Valuable Features

WatchGuard EPDR offers zero-trust application service for threat detection and mitigation. The fast configuration application to endpoints enhances access solutions when filters block sites. It provides powerful integration with firewall systems, strong AI for anomaly detection, and advanced patch management for Windows and Linux. Users appreciate detailed intrusion information, resilience under load, and ransomware protection. The cloud interface efficiently updates patch status and vulnerabilities, surpassing competitors like Sophos and FortiGate.

"WatchGuard is commendable for its work on threats."
"I can put tons of load on it."
"WatchGuard EPDR improves organization primarily by supporting the IT team rather than the end users directly. It helps IT teams accomplish more with fewer people. One of its standout features is the patch management solution, which allows companies without up-to-date services like WSUS to manage patches for Windows and Linux systems. Additionally, it provides the usual endpoint protection features such as virus and malware protection, application control, and website control."

Room for Improvement

The price of WatchGuard EPDR is high for Latin America's market. Integrating add-ons like patch management as standard tools would be beneficial. Compatibility with non-Windows systems should be improved alongside better availability of notifications. Enhanced AV and scanning features are needed, as well as the addition of virtual patching for unsupported operating systems. Web filtering categories should be more comprehensive. Allowing the creation of groups for IPs in firewall rules without manual input is also suggested.

"The categories in the web filtering should be more comprehensive. When a URL is not categorized, I face issues."
"The categories in the web filtering should be more comprehensive."
"WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints running operating systems that are no longer supported, such as Windows 7."

ROI

Users have reported increased operational efficiency and cost savings after implementing WatchGuard EPDR. Time spent on manual threat detection decreased significantly, allowing IT teams to focus on strategic initiatives. Businesses saw a reduction in security breaches and downtime, resulting in financial benefits. Enhanced visibility into endpoint activities led to better asset management, minimizing risks and optimizing resources. Elevated user satisfaction was noted due to improved system performance and reduced disruptions.

Pricing

WatchGuard EPDR pricing is viewed as fair and competitive, often bundled with firewall subscriptions, providing additional value. Some find the cost slightly high but justified by the product's quality and features. Many organizations appreciate the pricing structure, finding it balanced and advantageous when quoted against competitors. Although opinions on expense vary with ratings around the mid-scale, several highlight its affordability compared to standalone solutions like Palo Alto XDR.

"The solution's pricing is better compared to other products."
"The price is excellent."
"The product is available at a high price."

Popular Use Cases

WatchGuard EPDR is primarily used for endpoint protection in large organizations with over 200 endpoints. Its friendly user interface aids in threat detection and response. Organizations appreciate its ability to manage and patch applications and operating systems remotely via the cloud dashboard. Incorporating AI for behavioral monitoring, it alerts users of unusual activities. It seamlessly integrates with other services such as DNSWatch and IPS, making it a favored choice for those seeking robust security, especially while traveling.

Service and Support

WatchGuard EPDR's customer service and support are rated highly by users. Many point out the efficiency with minimal support tickets needed over decades. Multiple users appreciate the immediate responses through moderated user forums. Partners value direct access to development. The support team is described as knowledgeable, often resolving issues through email with reference articles and remote sessions. Users consistently mention the helpfulness and effectiveness of the support provided.

Deployment

Users find WatchGuard EPDR's initial setup straightforward and efficient. Many appreciate the clear instructions provided, which helps in quick deployment. Some users highlight the ease of configuration and the minimal need for technical support. However, a few mention that initial setup might be slightly challenging for those without previous experience. Despite this, most agree that the overall process is quick and easy, making it suitable for various environments.

Scalability

Users find WatchGuard EPDR highly scalable for various business sizes. Its compatibility with growing environments ensures continuous protection without compromising performance. Users appreciate its seamless integration capabilities and its ability to handle increasing workloads efficiently. Adaptability to different network structures and effective management of endpoints are frequently highlighted. WatchGuard EPDR's robust infrastructure supports both small and large enterprises, making it a versatile choice for dynamic organizational growth.

Stability

Many users mention that WatchGuard EPDR performs reliably without frequent crashes. They appreciate its consistent updates and patch management, ensuring stability. Several users commend its ability to handle various tasks smoothly, noting minimal bugs. Others highlight its resource efficiency, stating it doesn't slow down systems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our WatchGuard EPDR Buyer's Guide for additional reliable information.