Symantec Endpoint Security and WatchGuard EPDR are two competing products in the endpoint security market. WatchGuard EPDR appears superior due to its extensive features, making it worth the price according to user reviews.
Features: Symantec Endpoint Security is praised for its comprehensive threat protection, minimal impact on system performance, and efficient malware scanning. WatchGuard EPDR stands out for its advanced threat detection, integrated endpoint protection, and detailed feedback indicating more robust features such as automated response actions.
Room for Improvement: Symantec Endpoint Security users highlight the need for enhanced reporting tools, more frequent updates, and better user interface design. WatchGuard EPDR users suggest improvements in integration capabilities, a more intuitive management console, and faster support response times.
Ease of Deployment and Customer Service: Symantec Endpoint Security is noted for its straightforward deployment process and responsive customer support. WatchGuard EPDR users report a slightly longer deployment time but emphasize the availability of comprehensive support resources, better supported by documentation.
Pricing and ROI: Symantec Endpoint Security is commended for providing good value with lower setup costs and satisfactory ROI. WatchGuard EPDR users feel that although the initial setup cost is higher, the extensive features justify the expense, resulting in a higher perceived ROI.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
It is very stable with no hanging problems.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
The pricing is slightly high, but the product quality justifies it.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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