Zoho Sign Reviews

Name: Zoho Sign
Brand: Zoho
Rating: 4.1 (5 reviews)

Vendor: Zoho

4.1 out of 5

5 reviews
80% willing to recommend

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What is Zoho Sign?

Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.

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Zoho Sign is the #5 ranked solution in top Electronic Approval Software. PeerSpot users give Zoho Sign an average rating of 8.2 out of 10. Based on the analysis of the 5 most recent Zoho Sign reviews, the overall sentiment is positive, with a sentiment score of 6.8. (Among the highest in the category). Zoho Sign is most commonly compared to DocuSign: Zoho Sign vs DocuSign.

Buyer's Guide

eSignature (Electronic Signature)

December 2024

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Helped 824,067 peers since 2012

Featured reviews

Murali Sunkara

Investor at a computer software company with 51-200 employees

The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good. For any documents, I just need to log in to Zoho to see some of the items I want. So, the way it maintains track of the history of documents, for instance, last year, if I had signed on ten documents and this year I had signed on three or four documents, are all made available to me. Hence, I don't need to worry about what I did about a year ago since I can go back and look at it on Zoho.

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MohamedShaheen

Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

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Hameez Tariq

Senior ZOHO Consultant at self-employed

The alignment needs improvement. Some fields are auto-resized. However, the signature is not. Sometimes the placeholders can be too small. Zoho Sign should be able to provide us with a link to the form. This would be useful to use in custom emails. They send the contract out with default templates, and we need to be able to adjust the templates as we would like.

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Zoho Sign mindshare

As of December 2024, the mindshare of Zoho Sign in the eSignature (Electronic Signature) category stands at 2.4%, down from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eSignature (Electronic Signature)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

"It is a scalable solution."
"It works very well, and its pricing is also good."
"The most valuable features of Zoho Sign are its integration and invoice facilities."

Room for Improvement

Zoho Sign has limitations on the number of contracts one can sign and needs improvement in this area. Users have reported bugs and difficulties with the user interface, and it may not be as well-known as other e-signature tools, causing confusion for some recipients. The ability to communicate with the tool via chat and improve alignment and customization options would also be useful features to add.

"The solution limits the number of contracts one can sign."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"Zoho Sign has to be made more user friendly."

ROI

Zoho Sign has been found to generate a return on investment, although the extent of the ROI may vary depending on the specific use case of a company.

Pricing

According to user reviews, Zoho Sign offers affordable pricing plans with no setup costs. Users can choose from monthly or annual subscriptions, with the option to upgrade or downgrade at any time. The product also offers a free trial period for users to test out the features before committing to a paid plan. Users find the pricing and setup process to be straightforward and reasonable.

"The solution's price is reasonable."
"It's significantly cheaper than DocuSign."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."

Popular Use Cases

Zoho Sign is used for API integration of multiple applications, experimental purposes, and creating electronic signatures for various purposes such as responding to real estate transactions or acquiring new companies. It is also used to generate leads in the CRM and populate completed forms in the platform. Users can fill out contracts and once everyone signs, it goes to managers for review and completion.

Service and Support

Zoho Sign's customer service and support is inconsistent, with some users experiencing delayed responses and others having no significant interactions with them. Technical support has been rated positively by some users, but overall, the support is not considered adequate and users may need to seek external help for troubleshooting.

Deployment

Some found the initial setup for Zoho Sign complex and requiring specific knowledge of the API, rating it a five to six out of ten. However, others found it very straightforward and quick, with one user noting that it only took them a few minutes to set up their account. Another user with experience found it easy to set up.

Stability

Zoho Sign's solution stability receives positive ratings, with some giving it a perfect score of ten and others rating it around six to nine out of ten. The reviewers noted the absence of bugs or glitches, and the fact that it does not crash or freeze.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Learn more about Zoho Sign

Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.