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Adobe Sign vs Zoho Sign comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
2nd
Average Rating
9.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Zoho Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 11.8%, up from 9.4% compared to the previous year. The mindshare of Zoho Sign is 2.4%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Bishen Gosai - PeerSpot reviewer
Effective failover capabilities, efficient support, and trusted brand
I would highly recommend this solution to others. Acrobat Sign stands out among its competitors, especially with its unique features and the backing of Adobe as a company, particularly in PDF technology. Adobe is a well-known and trustworthy brand, and investing in their solution assures you that it will not become obsolete in the near future, but rather remain relevant for a long time to come. Considering the solution's features, benefits, and value it offers, many people tend to overlook the potential savings of using Acrobat Sign, such as saving two to three dollars per transaction. With Adobe Sign, a single document can be sent for approval or signing to up to twenty-four individuals, eliminating the need to physically create and collect signatures, which can be time-consuming and energy-intensive. Using an online platform like Acrobat Sign is much more efficient and can provide a significant return on investment. I rate Acrobat Sign a ten out of ten.
Murali Sunkara - PeerSpot reviewer
A solution that is fairly easy to use owing to its good UI and support provided to its users
The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good. For any documents, I just need to log in to Zoho to see some of the items I want. So, the way it maintains track of the history of documents, for instance, last year, if I had signed on ten documents and this year I had signed on three or four documents, are all made available to me. Hence, I don't need to worry about what I did about a year ago since I can go back and look at it on Zoho.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"It makes it very easy to sign documents."
"The ability to sign digitally is very convenient."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"It works very well, and its pricing is also good."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"It is a scalable solution."
"I like that there is a hierarchy in sending the documentation."
 

Cons

"It works. I have no notes for improvement."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"The solution could always be more secure."
"The support could improve in Adobe Sign."
"The price of the solution could improve for certain plans."
"The UI has room for improvement."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"The solution limits the number of contracts one can sign."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"Zoho Sign has to be made more user friendly."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
 

Pricing and Cost Advice

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"The free edition allows us to use the signature feature."
"As of now, there are no monthly expenses involved in the solution."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"It's significantly cheaper than DocuSign."
"Overall, I feel the solution's pricing is good."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
"The solution's price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
15%
Educational Organization
8%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Adobe Sign?
The ability to sign digitally is very convenient.
What is your experience regarding pricing and costs for Adobe Sign?
As of now, there are no monthly expenses involved in the solution.
What needs improvement with Adobe Sign?
It works. I have no notes for improvement. I do not need any extra features.
What is your experience regarding pricing and costs for Zoho Sign?
The solution's price is reasonable. However, they should introduce subscription plans.
What needs improvement with Zoho Sign?
The solution has limitations on the number of contracts you sign. Presently, you have to pay extra to sign a massive amount of documents. They should work on this particular area.
 

Comparisons

No data available
 

Also Known As

Echosign
No data available
 

Learn More

 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Find out what your peers are saying about Adobe Sign vs. Zoho Sign and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.