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Akamai pros and cons

Vendor: Akamai
4.4 out of 5
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1,101 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Akamai CDN offers worldwide reach and established global agreements, enabling efficient web, video, and media caching and streaming.
With a network of 300 servers worldwide, Akamai is highly scalable, offering one of the best web application firewalls.
Akamai provides a sustainable and flexible infrastructure, backed by extensive technical support and reliability.
The scalability of Akamai effectively manages web traffic and adapts well to frequent application updates.
Akamai's web application firewall is highly praised, ensuring robust security measures.

CONS

Local connectivity improvements with own telecom/CDN would be beneficial.
Support is very slow, with delays in resolving support tickets.
Akamai should enhance Web 3.0, IoT solutions, and offer more integrations.
Pricing could be more competitive, especially for SMBs.
API security and cloud service integration require improvements.
 

Akamai Pros review quotes

reviewer2226123 - PeerSpot reviewer
Jul 5, 2023
Akamai is leveraged by many top-level businesses, ensuring reliability and support in case of outages or issues.
reviewer2644080 - PeerSpot reviewer
Jan 22, 2025
All the policies of the CDNs are very beneficial.
HI
Oct 16, 2023
As of now, the best thing about Akamai is WAF, and though CDN is a good feature, it comes in second place when compared to WAF. I am very impressed with the WAF offered by Akamai.
Learn what your peers think about Akamai. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Nick Wilsdon - PeerSpot reviewer
Jun 29, 2023
Akamai has a very established network of PoPs globally.
Nagendra Nekkala - PeerSpot reviewer
Oct 13, 2023
The solution's technical support is very prompt and good.
reviewer2004534 - PeerSpot reviewer
Mar 29, 2024
The most valuable feature in managing web traffic has been the ability to handle vertical scaling effectively.
RB
Aug 11, 2023
The solution's most valuable feature is that it has been quite helpful in our company, especially when it comes to applications needing updates frequently.
reviewer1870443 - PeerSpot reviewer
May 30, 2022
Akamai provides low-latency throughput.
reviewer1245303 - PeerSpot reviewer
Aug 22, 2022
With 300 servers deployed worldwide, it's highly scalable and is the best web application firewall on the market.
Aryan Singh1 - PeerSpot reviewer
Dec 27, 2023
It's a scalable and reliable solution.
 

Akamai Cons review quotes

reviewer2226123 - PeerSpot reviewer
Jul 5, 2023
I would like to see improvements in the security aspect. The web application firewall needs to be enhanced and offers more customization options.
reviewer2644080 - PeerSpot reviewer
Jan 22, 2025
After three or four months from this perspective, I don’t know all the features on the platform yet, so I am still learning about it.
HI
Oct 16, 2023
Caching strategy is an area with certain shortcomings in the solution where improvements are required.
Learn what your peers think about Akamai. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Nick Wilsdon - PeerSpot reviewer
Jun 29, 2023
I'd like to see improvements in log files and data visualizations within the interface.
Nagendra Nekkala - PeerSpot reviewer
Oct 13, 2023
Akamai's configuration part is an area of concern where improvements are required to make the process easy.
reviewer2004534 - PeerSpot reviewer
Mar 29, 2024
One area for improvement with Akamai could be pricing.
RB
Aug 11, 2023
The product's scalability can be improved since certain shortcomings regarding the security part of the solution currently exist.
reviewer1870443 - PeerSpot reviewer
May 30, 2022
I'd like to see more Web 3.0 and IoT solutions.
reviewer1245303 - PeerSpot reviewer
Aug 22, 2022
Sometimes a little hard to navigate around the user console.
Aryan Singh1 - PeerSpot reviewer
Dec 27, 2023
While it's great for solutions with high scalability, like global e-commerce, it's not really built for small and medium-sized businesses (SMBs). It has too many options and can be complex for SMBs to utilize.