Akamai vs Fastly comparison

Akamai and Fastly are two popular choices in the content delivery network (CDN) sector. User reviews indicate that Fastly often ranks higher in performance features, while Akamai is perceived as more robust in support and reliability.

Features: User reviews praise Akamai for its extensive global network and security features. Fastly, on the other hand, is recognized for its real-time configuration updates and superior edge computing capabilities. Fastly's dynamic content acceleration and rapid purging features are highlighted by users as particularly valuable. Fastly edges out Akamai in cutting-edge feature performance.

Room for Improvement: Akamai users suggest improvements in the complexity of its setup and updates process. Fastly users seek better documentation and a more intuitive support framework. Akamai's areas for enhancement often involve better user guidance, while Fastly's suggestions lean towards optimization in user education materials.

Ease of Deployment and Customer Service: Akamai's deployment is noted for its complexity, often requiring experienced professionals. Fastly enjoys praise for more straightforward deployment and configuration. Akamai's customer service is viewed as more dependable with comprehensive support, while Fastly's customer service, although responsive, sometimes lacks depth in issue resolution. Fastly wins in deployment ease, whereas Akamai scores higher in dependable support.

Pricing and ROI: Akamai is considered more expensive, with users occasionally questioning its cost-effectiveness given the complexities involved. Fastly, while not necessarily cheaper, is seen as offering better value due to its modern features. Users generally perceive Fastly as delivering a better ROI through performance boosts and lower latency, making the investment worthwhile. Fastly leads in perceived cost efficiency and value.