Try our new research platform with insights from 80,000+ expert users
Fastly Logo

Fastly pros and cons

Vendor: Fastly
4.3 out of 5
258 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Fastly uses configuration versioning, allowing deployment of new versions in under a minute.
The initial setup process is straightforward.
Rate limiting effectively protects against volumetric attacks.
Compute@Edge features are valuable for users.
Support is responsive with live help available via Slack.

CONS

Fastly lacks a staging platform for testing configurations with real settings before production.
Pricing for Fastly could be more competitive.
Customer support at Fastly is not very effective.
Fastly could improve bot detection and management capabilities.
Stronger analytics are needed in Fastly, such as highlighting unused or duplicate configurations.
 

Fastly Pros review quotes

reviewer1245303 - PeerSpot reviewer
May 28, 2024
The product's initial setup phase is straightforward.
reviewer2335209 - PeerSpot reviewer
Jan 22, 2024
Support is good; the product works as advertised. We have a Slack connection with them. So we can basically ask for help, live, engage, and ring when they respond. Very quickly.
Nick Wilsdon - PeerSpot reviewer
Jun 29, 2023
Compute@Edge features are valuable to me.
Learn what your peers think about Fastly. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
EW
Jan 8, 2021
Fastly uses configuration versioning, where you can deploy a new version in less than one minute.
Archana Heeralal - PeerSpot reviewer
Jun 27, 2023
Rate limiting is a good feature that protects from volumetric attacks.
Shubham Chakraworty - PeerSpot reviewer
Aug 28, 2023
The product helps our organization to access sites located in different regions quickly.
Dale Ellwood - PeerSpot reviewer
May 17, 2023
Its initial setup process is straightforward.
 

Fastly Cons review quotes

reviewer1245303 - PeerSpot reviewer
May 28, 2024
What I don't like about Fastly is that they charge a heavy price.
reviewer2335209 - PeerSpot reviewer
Jan 22, 2024
Stronger analytics would be helpful, like showing configurations that haven't served a certain amount of traffic in a while. With many properties, things can get lost track of - duplicates or unused configurations not properly decommissioned.
Nick Wilsdon - PeerSpot reviewer
Jun 29, 2023
The product should provide improved bot detection and management.
Learn what your peers think about Fastly. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
EW
Jan 8, 2021
It is missing a "staging" platform to deploy a test configuration with all of the real settings, which would allow us to properly test before putting it into production.
Archana Heeralal - PeerSpot reviewer
Jun 27, 2023
Support is not that great.
Shubham Chakraworty - PeerSpot reviewer
Aug 28, 2023
Fastly's customer service area needs improvement.
Dale Ellwood - PeerSpot reviewer
May 17, 2023
The solution's pricing could be better.