What is our primary use case?
The solution is mainly used for auditing firewall rules and inter-zone connectivity within the client environment.
Another use case we have at the moment is to audit all changes done on the firewalls across the environment. We are also using Fireflow which significantly reduces the administration effort and time required to analyze, plan, and implement firewall changes on a day to day basis.
Compliance reports are a big help and ensure that the client environment is up to date in terms of their security standing.
How has it helped my organization?
AlgoSec has definitely helped to improve the process of auditing all firewall rules and access.
From a security standpoint, it has significantly improved an organization's standing from identifying all risky items in a given firewall policy as well as change audits, among others.
Using Fireflow has also significantly reduced the amount of effort and time required to analyze and plan firewall changes that normally happen on a near-daily basis.
Change audit has also reduced the effort during audit season especially when clients are running multiple-vendor firewalls.
What is most valuable?
Risky rules and compliance profiles are very valuable. With these reports, we are able to identify gaps in the client's firewall policy and this allows us to effectively remediate such gaps.
The time and effort saved by using these compliance reports or profiles are definitely welcome. Another feature that we would use on a near-daily basis is the Fireflow and simulation query functionality. With the simulation query, one would not need to log into a specific firewall vendor console to verify if access is allowed or not; we run it through the simulation which saves us a lot of effort.
What needs improvement?
Support could be improved. Support of the KB database is extensive but still does not cover all subjects, at least from my experience.
Another area of concern that I think could be improved is the licensing system. With the version we are currently running, it is a bit confusing since, for some reason, AlgoSec license usage is handled differently between firewall vendors. It may be a bit challenging to properly size the purchase of a new license - especially if a client is running multiple vendor firewalls in the environment.
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AlgoSec
March 2025
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For how long have I used the solution?
I've been personally been using AlgoSec for more than ten years now.
What do I think about the stability of the solution?
The solution is very reliable. No issues encountered during daily operations.
What do I think about the scalability of the solution?
I haven't personally done a lot of scaling projects with this product.
How are customer service and support?
The technical support is all right, however, it can be improved.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The setup is pretty straightforward and AlgoSec did provide support during the process.
What about the implementation team?
We worked in-house, with AlgoSec, and with a vendor found that both are highly knowledgeable.
What was our ROI?
I'm not part of the business team and do not analyze this aspect.
What's my experience with pricing, setup cost, and licensing?
I am not part of the team in charge of licensing.
Which other solutions did I evaluate?
We also looked into FireMon and Tufin.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.