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it_user272901 - PeerSpot reviewer
Network Administrator at a computer software company with 501-1,000 employees
Vendor
It's Helped Optimize Our Firewall Configuration And Eased Our Troubleshooting.

What is most valuable?

  • Analyzer
  • Fireflow
  • Business flow

How has it helped my organization?

It's helped optimize our firewall configuration and eased our troubleshooting.

What needs improvement?

The reporting feature needs work.

For how long have I used the solution?

I've used it for six months.

Buyer's Guide
AlgoSec
February 2025
Learn what your peers think about AlgoSec. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's expensive to get new licenses.

How was the initial setup?

It was straightforward.

What about the implementation team?

We used a vendor team who were 9/10.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it's worth it.

Which other solutions did I evaluate?

I tested Firemon which is great, the only problems were the lack of a web GUI interface and our Apple clients couldn’t connect to it.

We also looked at ManageEngine.

What other advice do I have?

Go ahead if you can afford it!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1068567 - PeerSpot reviewer
Works with 51-200 employees
Reseller
Policy optimization, visibility, and a faster change management process has reduced unnecessary times required for manually changing processes
Pros and Cons
  • "We have not seen many faults reported from our customers."
  • "There is room for improvement in the rollback process."

What is our primary use case?

As a value-added distributor, we sell the AlgoSec solution primarily to financial institutions and Telcos. This is done through our partner network. The main use case we see is process automation. Customers can manage several firewalls or network devices with a single pane of glass.

How has it helped my organization?

Policy optimization, visibility, and a faster change management process has reduced unnecessary times required for manually changing processes. The resources are now utilized more effectively for other areas.

What is most valuable?

  • Risk Analyzing: Short time analysis and accuracy
  • Policy Optimization: Removing garbage policy rules and improving the performance of network devices
  • Compliance: For Audits in the short term

What needs improvement?

There is room for improvement in the rollback process.  

What we would like to see in the future is related to support. For integration with newly supported devices, we require a proper support matrix with an escalation process.

What do I think about the stability of the solution?

In regards to stability, there is no complexity. We have not seen many faults reported by our customers. Faults are rectified quickly. 

What do I think about the scalability of the solution?

AlgoSec facilitates several form factors where customers can choose different options, including both hardware and software. For CloudFlow customers, we now have the SaaS model as well.

How are customer service and technical support?

The support from the AlgoSec team is prompt and helps to rectify the issues in a timely manner.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup is straightforward for many of our customers. However, when we integrate with some newly supported network devices there is a challenge in getting support from the AlgoSec team.

What about the implementation team?

As the distributor, all of the implementations for our customers was done by our own engineers.

What was our ROI?

Depending on the customer it takes between twelve months and eighteen months to see ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is flexible with a low cost setup. 

There is no complexity in the licensing methods.

Which other solutions did I evaluate?

As a distributor, we took AlgoSec as a complementary product to Fortinet, which was one of our main products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
AlgoSec
February 2025
Learn what your peers think about AlgoSec. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,737 professionals have used our research since 2012.
it_user813291 - PeerSpot reviewer
Networks and Security Engineer
User
Users utilize this tool to make their change requests
Pros and Cons
  • "Users utilize this tool to make their change requests."
  • "Automate the change documentation in MS Word format. Therefore, we can customize it, if needed."

What is our primary use case?

  • Workflow: Users utilize this tool to make their change requests, then once it is approved by a security team assessment, the network team will implement the changes.
  • Troubleshooting: Tracks the flow and sees where it is blocked.

What needs improvement?

Automate the change documentation in MS Word format. Therefore, we can customize it, if needed.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1335642 - PeerSpot reviewer
Associate Consultant- Cybersecurity & GRC services at HCL Technologies
Real User
Assists with identifying traffic flow issues within a short span of time

AlgoSec assists with identifying traffic flow and related issues within a short span of time. The operational value it provides us helps in increasing our efforts towards different issues, thus increasing our scope of work.

We haven't observed any technical issues with AlgoSec and the support provided is as per the expectations. Overall, we are satisfied with AlgoSec products and services.

I would like to see an improvement to the technical support which is provided by AlgoSec.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1278324 - PeerSpot reviewer
Cyber Security PreSales Engineer at a comms service provider with 10,001+ employees
Real User
Optimize firewalls quickly and efficiently using multi-target rule and policy deployment
Pros and Cons
  • "The most valuable feature is the ability to deploy new rules in all of the firewalls included in the environment at one time."
  • "The UX control panel is in need of improvement."

What is our primary use case?

We recommend the AlgoSec Firewall Security Management solution to our customers in order to help them with firewall policy application and optimization.

How has it helped my organization?

This solution helps all of our customers. They are network engineers and network administrators who need to recertify expired firewall rules, as well as clean and remove all of the rules that the customer doesn't need in their devices.

What is most valuable?

The most valuable feature is the ability to deploy new rules in all of the firewalls included in the environment at one time. This automates the process instead of installing one rule or one device at a time.

What needs improvement?

The UX control panel is in need of improvement.

For how long have I used the solution?

I have used AlgoSec for a long time and with many customers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security Consultant at Securelink
Consultant
We took advantage of the the system's ability to add intelligence in all stages of a change.

Good and bad experience - A case study of the use of AlgoSec FireFlow.

The Good:

·         Cut turnaround time on firewall rule changes from weeks to days.

·         Improved network visibility via policy discovery, map and traffic simulations.

·         Increased accuracy of firewall changes with improved network security.

·         Highly improved traceability and accountability in the firewall change process.

·         It is easy to customise AlgoSec FireFlow to a quality system.

The Bad:

·         Lots of time was used to build and maintain the topology database (the network map). This is the foundation for the magic to happen.  If the topology is wrong, the path discovery and automatic selection of Firewalls in path / in scope for the change can be incorrect. 

·         A decommissioning feature is missing in FireFlow, separate unused rules can be found and decommissioned via the AlgoSec Analyzer, but the FireFlow product does not have a feature for decommissioning of a complete FireFlow ticket.

·         The system has a so called roll-back feature, but this is implemented very simply just by a restore of the complete configuration. In practice, this feature is not useful. If a FireFlow ticket is implemented, and it is discovered that some of the data in the ticket was  wrong, it is not possible to roll-back the mistakenly implemented firewall rules. The cleanup is a manual task that can be time consuming.

Challenges in this case story:

To reach the goal and have the above highlighted business impact, several challenges were faced during the first year of deployment.

One of the best lessons is that the AlgoSec FireFlow system is only accurate if the network topology is complete and accurate. We would have to spend a lot of time tweaking the network topology to make it accurate.

Another challenge was software bugs. AlgoSec technical assistance center was keen to help fix the software defects, but still it was time consuming at times when software defects were disturbing normal operation.

Results

Firewalls need constantly maintained rule changes and security assessment in order to adapt to the ever changing business and threats. We see our decommissioned business applications, new factories or sites that are build, etc.

This altogether brings a heavy workload on the security department.

Now the firewall maintenance tasks scale with existing staff.

 Firewall rule changes take days and not weeks.

The most significant benefits we achieved were:

·         All firewall rules match exactly the planned action

·         All stages of a change are now accountable in the history/audit trail of the change

·         No time spent on already working change requests

·         Full visibility into the network path of traffic

The intelligence provided by the AlgoSec system, and easy accessible security controls are significant, reducing the time spent in the periodic security assessments carried out.

 in the AlgoSec product:

Over the last couple of years we have had several missing features in the product that prevented us from reaching the full extent of automation from a start. However, most of the missing capabilities are today in the product.

Remaining is a better support for decommissioning of firewall rules and applications. This is high on our wish list.

Challenge

As responsible for the network infrastructure and security on more than 95 firewalls. The network infrastructure and security must follow the same strict regulated quality guidelines as the main business area itself.

The most central aspects of strict regulated quality are:

Traceability: the ability to reconstruct the development history of the products.

Accountability: the ability to resolve who has contributed what to the development and when.

Firewall change management in this environment is time consuming and cumbersome.

Each firewall change took several weeks with high cost. Many firewall rules were build unnecessarily wide due to complexity in network.

Many changes were performed for already working traffic. Human errors in creation of firewall rules put the total security at risk. The validation process was cumbersome and error prone.

Solution

We succeeded in automating the flow in the change process with full traceability and accountability. AlgoSec FireFlow was integrated with the surrounding quality system using the great customisation capabilities, and is now used as the main change management system for all infrastructure changes to Switch, Router and Firewalls in the production network.

We took advantage of the AlgoSec system's ability to add intelligence in all stages of a change.

This raised the accuracy of firewall changes.

Disclosure: My company has a business relationship with this vendor other than being a customer: I have been working as a contractor for the Customer for 2 Years building and using the AlgoSec FireFlow My company originally sold the solution to the Customer, however my role has been operation and maintenance at Customer site each day for the last 2 Years
PeerSpot user
PeerSpot user
Senior IT Security Consultant at a tech services company with 501-1,000 employees
Consultant
Valuable features include FireFlow, traffic simulation and the network map.

Valuable Features:

* Network map - to see how firewalls and routers are connected.

* Traffic simulation - to emulate traffic through the rule-base and see if you need to open additional ports/services.

* FireFlow - to order new firewall openings.

Improvements to My Organization:

* Less overhead on the network security department since the user can verify the rules themselves.

* Risk profiles helps find disallowed traffic.

* Policy cleanup feature is really good for removing unused rules, etc.

Room for Improvement:

* More unified UI

Use of Solution:

Since 2013

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Information Security Engineer at a tech services company with 1,001-5,000 employees
Consultant
It provides some good nifty features which ultimately yields better optimization of firewall policies.

What is most valuable?

  • The AFA provides some good nifty features which ultimately yields better optimization of firewall policies.
  • It helps in the clean up and optimization of our monitored firewall.
  • Under the optimization report, one can generate various parameter reports such as unused rules, unattached objects, etc.
  • Reviewing and taking proper actions for the better performance of the firewall.
  • It helps to identify and mitigate risky firewall and network access rules.
  • Using the network mapping, it identifies bottlenecks.

How has it helped my organization?

It has helped us better manage the rules and policies of the firewall.

What needs improvement?

It needs to improve in all areas.

For how long have I used the solution?

I have used it for two years,

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

7/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

There was no previous solution in place.

How was the initial setup?

It was straightforward on an appliance.

What about the implementation team?

I helped implement it as part of a vendor team.

What's my experience with pricing, setup cost, and licensing?

It's a bit expensive.

Which other solutions did I evaluate?

No other products were evaluated.

What other advice do I have?

No other products were evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.