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reviewer2230290 - PeerSpot reviewer
Network Security Services Engineer at Softcell Technologies Limited
User
Great compliance management capabilities and policy optimization with very good visibility
Pros and Cons
  • "It offers a range of automated workflows and processes that accelerate security policy management."
  • "A simple tutorial about the initial configuration on Youtube could provide a lot of help."

What is our primary use case?

One of the standout features is its ability to provide visibility and control over security policies. The product offers a centralized dashboard that gives an overview view of the entire network infrastructure, including firewalls, routers, and switches, regardless of their vendor or location. This unified view enables administrators to easily manage and modify security policies from a single platform, eliminating the need for manual, error-prone processes. 

AlgoSec also provides a powerful rule analyzer that detects and highlights any redundant, overlapping, or conflicting rules, helping organizations optimize their security policies for maximum efficiency. AlgoSec also allows administrators to define and enforce a standardized change management process, reducing the risk of unauthorized or misconfigured changes.

How has it helped my organization?

AlgoSec's compliance management capabilities have helped a lot in my organization. It offers predefined compliance frameworks, such as PCI DSS and HIPAA, and assists organizations in mapping their security policies to these standards. AlgoSec can generate comprehensive reports that demonstrate compliance with regulatory requirements, simplifying the audit process. 

It also provides continuous compliance monitoring, alerting administrators of any of policy violations or any changes that may impact compliance.

What is most valuable?

The visibility of security policies and automation is the most valuable feature of AlgoSec. It offers a range of automated workflows and processes that accelerate security policy management. For example, it can automate the process of rule recertification, ensuring that rules are regularly reviewed and validated. 

AlgoSec also facilitates policy optimization by automatically suggesting rule modifications based on industry best practices or specific compliance requirements. By automating these repetitive tasks, AlgoSec frees up valuable time for security teams to focus on more strategic initiatives.

What needs improvement?

AlgoSec offers almost everything that clients want and has a robust set of features. That said, there are a few areas where it could improve. The user interface, although functional, could benefit from a more modern and intuitive design. Additionally, the initial setup and configuration process may require some technical expertise, which could pose a challenge for organizations with limited security resources. A simple tutorial about the initial configuration on Youtube could provide a lot of help. Even a self-guide link inside the GUI would be helpful.

Buyer's Guide
AlgoSec
February 2025
Learn what your peers think about AlgoSec. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for two years.

How was the initial setup?

The initial setup was complex.

What about the implementation team?

The implementation was handled in-house.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer252573 - PeerSpot reviewer
System Analist at Compugraf
User
Good features with great traffic planning and risk analysis
Pros and Cons
  • "The training provided by AlgoSec helps a lot in the development of employees who work with the tool."
  • "We need a screen to view system logs."

What is our primary use case?

I started working with AlgoSec to integrate change opening tools with some clients as I work at an AlgoSec reseller.

I have customized hooks so that custom actions could be triggered within AlgoSec, before implementing the active change I worked to generate scripts to clean up the checkpoint firewall rule base based on AlgoSec reports. My experiences with AlgoSec have always been with end-user support, especially when it comes to software development. That said, I've also done an installation and helped the customer create the approval flow.

How has it helped my organization?

AlgoSec has been a partner in my company for many years, with which we can improve our customers' experience.

It adds many facilities in the management of network equipment, due to the ease in analyzing the rule base. It helps firewalls to have a better performance since the rules are positioned more efficiently and unnecessary rules and objects are removed.

The training provided by AlgoSec helps a lot in the development of employees who work with the tool.

I recently discovered the "ask the community" option and it made problem-solving a lot easier.

What is most valuable?

All of AlgoSec's features are very good, however, in my point of view traffic planning and risk analysis are the most important, with them we can have a view of which items will be affected by the change, which objects need to be created or used, which rules will be affected, with that we can have a much more optimized base and easier to maintain.

With the risk analysis, we can customize it according to the company because each client may have a different risk scenario.

The possibility of customization also makes the job much easier.

What needs improvement?

Plugins for integration with other tools as ServiceNow, for example, would be ideal. This would facilitate the work without needing a developer to carry out integrations, mainly for market tools.

We need a screen to view system logs. This would facilitate the problem analysis process. The possibility of placing buttons in another system to trigger actions within AlgoSec would be great. For example, placing an HTML button in ServiceNow that triggers the active change. Being able to view the ticket flow within other tools would be useful.

For how long have I used the solution?

I've used the solution for three years.

What do I think about the scalability of the solution?

I've always worked with the standalone version.

Which solution did I use previously and why did I switch?

I've always used Algosec.

What was our ROI?

I have not looked into ROI.

What's my experience with pricing, setup cost, and licensing?

The costs are paid according to use.

Which other solutions did I evaluate?

I did not evaluate other options previously.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: I work at compugraf an algosec reseller in Brazil
PeerSpot user
Buyer's Guide
AlgoSec
February 2025
Learn what your peers think about AlgoSec. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1901940 - PeerSpot reviewer
Network Engineer at a tech services company with 1,001-5,000 employees
Real User
It has worked very well for our compliance needs
Pros and Cons
  • "The solution provides us with full visibility into the risk involved in firewall change requests. This is very important for us because we are regulated according to the FDA. It shows us which changes have been made and why. So, it has worked very well for our compliance needs."
  • "I would rate the support as six or seven out of 10."

What is our primary use case?

We use FireFlow, AppViz, and AppChange. We use them mainly to visualize our firewalls.

We have three data centers, but we are also providing the public cloud as well.

How has it helped my organization?

We implemented it to get a better, clearer view. It has supported us very well.

The solution provides us with full visibility into the risk involved in firewall change requests. This is very important for us because we are regulated according to the FDA. It shows us which changes have been made and why. So, it has worked very well for our compliance needs.

AlgoSec is a tool that really supports our work in compliance and our customers' requirements, fulfilling their FDA requirements.

Our security has been stronger due to AlgoSec. We don't have human errors.

What is most valuable?

The most valuable feature is its ease of use.

It provides a very good, clear view. I really love the product. 

Overall, it gives a better overview of our firewalls. This is a tool that we cannot live without because it is easy to view and maintain.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

Overall, the stability is good. It supports our work. We are happy and our customers are happy.

What do I think about the scalability of the solution?

It has very good scalability.

How are customer service and support?

The technical support is fast and very good. I would rate the support as six or seven out of 10.

How would you rate customer service and support?

Neutral

What was our ROI?

We have seen ROI on time. AlgoSec has reduced the time it takes to implement firewall rules in our organization. It used to take around an hour, and we can now implement them in 20 minutes.

It is a good investment due to the losses that a customer will have if they are not aligning with the FDA. That would be in the millions, so it is a good investment from our side and the customer's side.

What's my experience with pricing, setup cost, and licensing?

Quality has a price. 

Which other solutions did I evaluate?

We have tried other vendors. This is the best solution that we came up with due to our requirements and demands.

What other advice do I have?

It is good for integrating with leading security vendors.

I would rate the solution as eight out of 10. If you have requirements with very strict alignment for firewall rule processes, then I would really recommend this product.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Global Network and Security Team Leader at Ormat Technologies Inc
Real User
Unused rule optimization and rule tracking help keep our team up to date
Pros and Cons
  • "The most valuable feature is the unused rule optimization, where it clears the policy when appropriate."
  • "The pricing for smaller installations should be lowered because sometimes there is just no ROI to add AlgoSec to the small branch offices with only 10 rules."

What is our primary use case?

The primary use case is for firewall rule optimization and rule tracking for changes in 80 Palo Alto firewalls. There are 30 clustered and 20 standalone in the environment. Formerly, it was Check Point with almost the same quantity.

How has it helped my organization?

This solution has helped the team to be updated with changes globally.

What is most valuable?

The most valuable feature is the unused rule optimization, where it clears the policy when appropriate.

What needs improvement?

The pricing structure is not good because there is no difference between a Data Center firewall for a small branch. The pricing for smaller installations should be lowered because sometimes there is just no ROI to add AlgoSec to the small branch offices with only 10 rules.

For how long have I used the solution?

I have been using AlgoSec for seven years.

What do I think about the stability of the solution?

This solution looks very stable.

What do I think about the scalability of the solution?

Our impression of the scalability is great.

How are customer service and technical support?

I have no experience with technical support.

Which solution did I use previously and why did I switch?

Other than Check Point, we did not use another solution prior to AlgoSec.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We had assistance from Bynet. They are very good professionals.

What was our ROI?

There is not so much ROI for us. We are using it basically for SOX purposes but find it useful on the way.

What's my experience with pricing, setup cost, and licensing?

Pricing is great if you have a small number of large firewalls, otherwise, it does not bring ROI.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
mervemetin - PeerSpot reviewer
Network Security Engineer at Türkiye İş Bankası
Real User
Offers valuable instantaneous AFA reports and the support team has good response time
Pros and Cons
  • "There are some important and really nice features that I want to mention about AlgoSec. The most useful feature is instantaneous AFA reports, that you do not have to wait (at least one week or even more for a more accurate one) to get optimization recommendations about policy as many other vendors."
  • "To be more specific, when we tried to add some devices on AlgoSec it seemed to be done but when you checked the monitor section, some device was always red. Finally, we could handle this part by installing a new software fix but AlgoSec support was weak when we tried to handle this process."

Hi all,

As many users do , we are using algosec for policy optimization and violation detection, too.

There are some important and really nice to use features that I want to mention about Algosec.

Firstly, one of the most useful feature is instantaneous afa report, that you do not have to wait some time to analyze the firewall traffic. When working with some other vendors, someone has to wait at least one week or even more for an accurate analyze and optimization recommendations. You do not have to wait for it when using Algosec.

Secondly, web user interface is really user-friendly and easy to use. I can find all the items I look for easily. Soon, we will also use network simulator feature. That will be useful to see the end-to-end traffic, and will increase the visibility in a high rate. We can easily track the changes in policies with Algosec. AlgoSec automatically sends an email to the selected teams when a policy change occurs.

Our environment is large comparing to any company that are working onsimilar sector with us. So optimization and external monitoring is inevitable necessity for our environment, and especially for firewall rule optimization algosec or a similar product provides a very helpful assistance.

In my opinion, we are using algosec for a long time (nearly 6 years).Until two years ago, most of things were working perfectly with algosec. When next generation firewalls came as a hot topic and used oftenly, we faced some minor problems on algosec. We always wrote about the problems to algosec support.

To be more specific, when we tried to add some devices on algosec it seemed to be done but when you check monitor section, some of the devices were red lighted. Finally, we could handled this part after we installed a new software fix. After that, we started to use inline layer feature of a next generation firewall vendor as many customer did, at first algosec failed to recognize inline layers and rules in the inline layers. We failed to analyze, improve andoptimize our inline layer rules for some time. Support was a little desperate in this case. After installing some new hotfix updates , this problem was also fixed successfully.

As one other example, algosec did not support one of the firewall vendor product (firepower) completely . After new software updates on both sides (both the firewall vendor and algosec), that vendor is supported for some features partially.

As a customer, the role of the support team of a product becomes very very important and vital when a customer faces such different problems about software bugs or different vendor compatibilities. To be more clear, response time should be short enough and support interest about the subject should also be high enough. Because firewall is the most important and critical member of a network. Algosec response time is improved day by day in all these years.

Support team is much more supportive this year. We had a fresh install and we added all the devices again on algosec. Everything works perfectly. Of course we are having problems too, but problems are inevitable and oftenly when you working on a software environment. The most important factor is support team. And support team is giving fast response and support in all cases.

In addition to that, last version of algosec software seems to handle all the previous  minor problems, and this plays an important role about that we are working with algosec happily. As a conclusion, we are using security optimization in a very detailed way and Algosec is the best when comparing to other vendors in all perspectives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1173033 - PeerSpot reviewer
DevOps Engineer at a tech company with 10,001+ employees
Real User
Automatically detects changes outside of approved times, but technical support is poor and documentation needs improvement
Pros and Cons
  • "It detects if the requested network and ports are getting blocked by the network or firewalls by a simple query, which helps to identify the network blocking firewalls in the topology."
  • "The FireFlow template does not allow the user to perform external actions like sending an email or triggering a specific action."

What is our primary use case?

We are using this product mainly for firewall and network management. It detects any firewall and network changes that are done manually and not within the change control time window. Finding out the traffic is blocked or not using BusinessFlow is really good.

How has it helped my organization?

It didn't improve in my organization. There is a lack of documentation when communicating between the AlgoSec appliance and the other appliance. When we raised these concerns to their support, they were not able to help us with the issues.

What is most valuable?

We loved the automatic policy or network topology change features in the AlgoSec appliance. It detects the changes and alerts when someone is trying to make changes in the firewalls or network devices during abnormal change-time windows.

It detects if the requested network and ports are getting blocked by the network or firewalls by a simple query, which helps to identify the network blocking firewalls in the topology.

What needs improvement?

  1. AlgoSec support needs improvement, and support needs training to better understand customer issues. ( Support team repeatedly fails to understand the customer issues, Response to the support ticket based on the severity is very poor, support team responses to severity 1 or 2 tickets are very very slow. Customer support representative need training on how to handle severity 1 or 2 tickets)
  2. Integration with other appliances needs improvement. ( AlgoSec integration with other ticketing systems like Service Manager / Service now is not good, It needs to have better integration with ticketing systems like Service Now and Atlassian JIRA)  
  3. Documentation needs improvement. ( There is lack of documentation integration with other ticketing systems like HP service manager, Rest APIs, SOAP)
  4. There are limited sets of Python API calls, so they need to add more features in the API.
  5. The FireFlow template does not allow the user to perform external actions like sending an email or triggering a specific action. It needs improvement there.

For how long have I used the solution?

We have been using this solution for one year.

How are customer service and technical support?

AlgoSec support is very, very poor. Their support engineers do not even understand the problem or the severity of cases. AlgoSec is pretty bad with handling hardware appliance failure.

Which solution did I use previously and why did I switch?

This is the first solution we used.

What's my experience with pricing, setup cost, and licensing?

My advice is to please make sure that you evaluate other competitive products before choosing this solution.

The price is high but the support is extremely poor, so keep that in mind before choosing this product.

Which other solutions did I evaluate?

We evaluated FireMon before choosing this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1114632 - PeerSpot reviewer
Works at a maritime company with 10,001+ employees
Real User
Firewall rule optimization and extensive reporting helps both with efficiency and compliance
Pros and Cons
  • "Breaking down a rule to specify used objects within groups and protocols has proven invaluable for us because we are able to narrow exposure to potential threats, and more generally, areas in which we are exposed."
  • "Some UI experience is a little clunky (for e.g. MAPS module) and could be made more user-friendly."

What is our primary use case?

The solution helps us to accurately determine rule use and where we can make improvements across our checkpoint firewall products. We had originally designed a few dozen clusters of firewalls that experience a heavy network flow with a multitude of rules, and it has been a doddle to harness the power of AFA to get the ball rolling.

How has it helped my organization?

AlgoSec has highlighted to us a huge number of unused rules and restored the confidence in us to remove them where appropriate. At the same time, it enables us to consolidate and enforce the point of reach prior to searching a rule base to check access for an application or user. Breaking down a rule to specify used objects within groups and protocols has proven invaluable for us because we are able to narrow exposure to potential threats, and more generally, areas in which we are exposed.

Reporting features are a godsend when it comes to executive review and monthly directorship calls.

What is most valuable?

Most of the features proved to be very useful within our massive setup, with some getting additional airtime during production changes. Our perimeter team uses the policy optimizer to search out unused objects in rules and determine when the rule was most recently hit accurately.

From my personal experience, the traffic simulator can be used to check if a request from a user or project is already a function enabled, or instead, we have an access change to implement. This saves an enormous amount of time during CAB calls.

The risk and compliance area is key to ensuring we conform to company regulation and our perimeter detection policy. Having a number of compliance options to baseline ensures that we get the basics right before looking at advanced risks and remediation.

What needs improvement?

Some UI experience is a little clunky (for e.g. MAPS module) and could be made more user-friendly.

We experienced some initial challenges with technical support, although this considerably improved once the teams got to know one another.

The API support isn't as versatile as we would like it to be. It needs more integration.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

The product and appliances have been very stable.

What do I think about the scalability of the solution?

This solution has no problem with scalability and is easily able to integrate with firewalls in their thousands.

How are customer service and technical support?

We had some initial struggles due to communication, but once ironed out it was smooth sailing.

How was the initial setup?

Straightforward initially, and versatile well into production.

What about the implementation team?

We implemented this solution through our vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Security Analyst at The Hartford Financial Services Group, Inc.
Real User
Our firewall governance group uses the AFA tool to gather object and rule usage on a recurring basis for recertification as well as research and design of new firewall rule changes.

What is our primary use case?

AlgoSec's Firewall Analyzer tool for rule usage and recertification. Our firewall governance group uses the AFA tool to gather object and rule usage on a recurring basis for recertification as well as research and design of new firewall rule changes.

How has it helped my organization?

Object and rule usage statistics enable object-level recertification of all rules. AFA usage statistics have enabled our company to establish regularly scheduled recertifications of all firewall rules across all policies.

What is most valuable?

Traffic simulation queries, policy tuner analysis and rule usage. Traffic simulation queries assist with new firewall change design and reduce manual work effort. Policy tuner analysis and rule usage enable recertification and provide additional validation for new changes.

What needs improvement?

Support/upgrade processes and documentation. The platform would benefit from additional support articles and guides on the Algopedia knowledge base.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

This solution scales well from tens of devices to thousands.

How are customer service and technical support?

Support interactions have been hit or miss. It is my understanding the AlgoSec is putting a renewed focus on support and documentation to improve this aspect going forward.

Which solution did I use previously and why did I switch?

No.

Which other solutions did I evaluate?

What other advice do I have?

I would recommend investing the time in a full project to implement the AlgoSec suite if you will be using more than just the Analyzer piece. Fireflow and Business flow would benefit from dedicated standup time and effort to achieve the best results.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free AlgoSec Report and get advice and tips from experienced pros sharing their opinions.