The tool's most valuable feature is its natural language processing. With this, customers can directly input using their voice. We can use it for many applications, not just for this. We can train the bot or whatever else based on the business requirement. I like how we can easily train the bot in Amazon Lex. It can also handle different dialects and languages.
The product could improve natural language understanding capabilities and provide more robust voice integration features to deliver a seamless user experience.
