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,student at a university with 11-50 employees
Real User
Top 20
With a great support team, the product's initial setup phase and configuration process are easy
Pros and Cons
  • "I have contacted the solution's technical support, and they were really good. I rate the technical support a ten out of ten."
  • "The payment and monitoring metrics are a bit confusing not only for Amazon SageMaker but also for the range of other products that fall under AWS, especially for a new user of the product."

What is our primary use case?

I use the solution since it is good. I have no issues with the solution as it suits my needs. Amazon SageMaker was used in our company to train an ML model. One of the trainers in our organization used Amazon SageMaker to train an ML model. I haven't had the opportunity to use products other than Amazon SageMaker. I am satisfied with Amazon SageMaker.

What needs improvement?

I feel that the area around the interface in AWS is overall confusing. The payment and monitoring metrics are a bit confusing not only for Amazon SageMaker but also for the range of other products that fall under AWS, especially for a new user of the product. The tool is not simplified enough for beginners to use. From an improvement perspective, the tool needs to be simplified enough for beginners to use.

For how long have I used the solution?

I have used Amazon SageMaker once or twice in the last six months. My company operates as a system integrator for Amazon.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight to eight and a half out of ten.

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December 2024
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What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

The number of uses of Amazon SageMaker varies from project to project. For most of the projects, the employees in our company depend on Azure platforms. Based on requests from our company's clients, we use Amazon SageMaker. Presently, five or six teams in our company use Amazon SageMaker.

How are customer service and support?

I have contacted the solution's technical support, and they were really good. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase and configuration were easy.

The product's installation phase requires two people.

The solution can be deployed in a few hours.

What about the implementation team?

I and one of the trainers in our company were involved in the installation process of the product.

What was our ROI?

As the product does the job for what is required in our organization, I feel that it saves time.

What's my experience with pricing, setup cost, and licensing?

Amazon SageMaker is a very expensive product. There is a need to make monthly payments towards the licensing cost attached to the solution. Even though I had initially used Amazon SageMaker's free trial version, Amazon charged me 130 USD for two to three days of usage. There are no extra charges to be paid apart from the resources that users use.

What other advice do I have?

I have not integrated Amazon SageMaker with other products in our company.

If someone plans to use the free trial version of Amazon SageMaker, then the person should be aware that it is chargeable since Amazon has not mentioned it in a written format. For enterprise-level users, there is nothing to worry about since their organization will take care of the costs attached to the solution.

I rate the overall tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Syed Muhammad Noman Akhtar - PeerSpot reviewer
AWS & Azure Engineer at a media company with 11-50 employees
Real User
Top 10
Supports building, training, and deploying AI models from scratch
Pros and Cons
  • "SageMaker supports building, training, and deploying AI models from scratch, which is crucial for my ML project."
  • "I recommend SageMaker for ML projects if you need to build models from scratch."
  • "Having all documentation easily accessible on the front page of SageMaker would be a great improvement."
  • "The entry point can be a bit difficult. Having all documentation easily accessible on the front page of SageMaker would be a great improvement."

What is our primary use case?

I am currently working with AWS services like SageMaker, S3, EC2, VPC, load balancing, auto scaling, and RDS. SageMaker is used primarily for AI projects to build, train, and deploy AI models from scratch.

What is most valuable?

SageMaker supports building, training, and deploying AI models from scratch, which is crucial for my ML project. It provides lifecycle configurations, similar to EC2's user data, for running scripts on instances. It also offers VPC features to isolate SageMaker instances when needed, which is a valuable use case.

What needs improvement?

The entry point can be a bit difficult. Having all documentation easily accessible on the front page of SageMaker would be a great improvement.

For how long have I used the solution?

I have been working with SageMaker for about one week due to a project related to AI.

What do I think about the stability of the solution?

I have not encountered any stability issues with SageMaker so far.

What do I think about the scalability of the solution?

Scaling SageMaker has not been an issue. If required, I can increase the instance size to a higher tier as needed.

How are customer service and support?

I haven't needed to contact AWS technical support for this project.

How would you rate customer service and support?

Positive

How was the initial setup?

When I first started working with SageMaker, I was unfamiliar with it. I consulted AWS articles and searched online to understand how SageMaker works.

What about the implementation team?

I was responsible for deploying SageMaker for my client and configuring notebook instances with VPC and subnets.

What's my experience with pricing, setup cost, and licensing?

Before deploying SageMaker, I reviewed the pricing, especially for notebook instances. The cost for small to medium instances is not very high.

What other advice do I have?

I recommend SageMaker for ML projects if you need to build models from scratch. If you do not want to maintain the instances, consider using Datablock instances. On a scale of one to ten, I would rate SageMaker a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Amazon SageMaker
December 2024
Learn what your peers think about Amazon SageMaker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Asif  Meem - PeerSpot reviewer
Software Engineer at Sportsbet
Real User
Top 5
A tool with large online community support for model deployment, hosting, and monitoring that is expensive
Pros and Cons
  • "The solution is easy to scale...The documentation and online community support have been sufficient for us so far."
  • "The pricing of the solution is an issue...In SageMaker, monitoring could be improved by supporting more data types other than JSON and CSV."

What is our primary use case?

We use Amazon SageMaker for model deployment, hosting, and monitoring.

What is most valuable?

There is a lot of control in the solution over which terms you want to pick and choose. You don't have to pick the end-to-end machine learning operation solution. You can just choose deployment or training if you want, a benefit I saw in the solution.

You can leverage AWS's accelerated hardware to run your machine learning models, which is beneficial for improving a model's performance in terms of runtime, which is how long it takes to execute. Amazon SageMaker is an AWS product, and the company I work for already hosts all its services on AWS. Everything works well together if you're already on AWS.

What needs improvement?

Amazon SageMaker is expensive. It is more expensive than Databricks because it has a pay-as-you-go model with SageMaker.

The pricing of the solution is an issue.

In SageMaker, the monitoring does not support data captured in a protocol called protobuf since it only accepts JSON and CSV. We use protobuf to exchange messages. We have to write our own logic to serialize protobuf, which is more work, and it'd be better if SageMaker provided out-of-the-box support for that.

In SageMaker, monitoring could be improved by supporting more data types other than JSON and CSV. Amazon SageMaker can start with Protobuf since it is a popular messaging protocol.

For how long have I used the solution?

I have been using Amazon SageMaker for six months. We are using the latest version of the solution. My company has a partnership with Amazon.

What do I think about the stability of the solution?

I can't comment on the solution's stability because it's still in production.

What do I think about the scalability of the solution?

The solution is easy to scale.

We have B2C Customers for the product, which would include over two million monthly recurring users.

How are customer service and support?

I have not contacted Amazon regarding the support.

The documentation and online community support have been sufficient for us so far.

How was the initial setup?

There is nothing to install since it is all cloud-based.

Deployments are a matter of minutes, depending on what kind of tool you use. I use AWS CDK for deployment, and with CDK, if you know what you're doing, it takes 15 minutes.

The solution is deployed on a public cloud.

The number of people required for deployment depends on the company and how fast they want to get it done. I had once completed PoC and the implementation part, and it took me some time, but deploying it alone is not an end-to-end solution. The deployment process requires the expertise of data scientists to build the model and an engineer to deploy it. Deployment would involve a maximum of two individuals.

What about the implementation team?

Technically, you shouldn't need anyone because it's AWS-managed services.

What was our ROI?

The solution's worth depends on the company's use cases. For us, the solution is valid because we already run on AWS.

What's my experience with pricing, setup cost, and licensing?

There is no license required for the solution since you can use it on demand.

What other advice do I have?

Amazon SageMaker is definitely not the best product out there. I recommend that one can quickly do prototyping on SageMaker. It is easy to take your workload to the AWS Cloud. Amazon SageMaker's setup is very fast, so you'll be able to validate all your hypotheses pretty fast.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Abdulrahman Elbanna - PeerSpot reviewer
DEMI Instructor at a non-tech company with 501-1,000 employees
Real User
Top 10
Streamlined machine learning workflow with room for enhanced user interface
Pros and Cons
  • "SageMaker offers functionalities like Jupyter Notebooks for development, built-in algorithms, model tuning, and options to deploy models on managed infrastructure."
  • "The user interface (UI) and user experience (UX) of SageMaker and AWS, in general, need improvement as they are not intuitive and require substantial time to learn how to use specific services."

What is our primary use case?

In my projects, I work with Amazon SageMaker to do face recognition using Amazon SageMaker and Amazon Lex. The platform is used for integrated development and utilizes features like Amazon Cognition for analyzing images and videos, as well as comparing images.

How has it helped my organization?

Amazon SageMaker provides a structured workflow from data sourcing, data processing, and data labeling to model training and deployment. This end-to-end workflow simplifies tasks and avoids confusion with other platforms, enhancing our efficiency. Moreover, its performance is commendable, especially in terms of computing speed, saving time effectively.

What is most valuable?

SageMaker offers functionalities like Jupyter Notebooks for development, built-in algorithms, model tuning, and options to deploy models on managed infrastructure. These features simplify the end-to-end machine learning workflow, including data labeling, preparation, reprocessing, training, deployment, and monitoring.

What needs improvement?

The user interface (UI) and user experience (UX) of SageMaker and AWS, in general, need improvement as they are not intuitive and require substantial time to learn how to use specific services. 

Additionally, the platform struggles with tuning large models, which is a significant limitation.

For how long have I used the solution?

I have been working with SageMaker for five or six months.

What do I think about the stability of the solution?

I haven't faced any performance or stability issues with SageMaker.

What do I think about the scalability of the solution?

Adding additional resources or scaling up to meet demand is not as straightforward as I would like.

How are customer service and support?

I have not had any experience interacting with customer support or technical support for SageMaker.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used other AI development platforms like Azure or GCP in my current work. My use of SageMaker is based primarily on its integration into our existing workflows.

How was the initial setup?

I can't remember the initial setup process clearly after three months. However, there was a learning curve involved when I began using SageMaker.

What about the implementation team?

I am unsure about the size of the implementation team specific to the use of SageMaker, however, it was used by our team of ten people.

What's my experience with pricing, setup cost, and licensing?

The pricing is based on usage, and I find it reasonable for what we use it for.

What other advice do I have?

I suggest SageMaker for anyone looking to facilitate an end-to-end machine learning workflow, from preparing data to deploying models, due to its comprehensive feature set.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Team lead at Assell
Real User
Top 20
A fast solution that uses less code, but creating notebook instances for multiple users is pretty expensive
Pros and Cons
  • "Feature Store, CodeCommit, versioning, model control, and CI/CD pipelines are the most valuable features in Amazon SageMaker."
  • "Creating notebook instances for multiple users is pretty expensive in Amazon SageMaker."

What is most valuable?

Feature Store, CodeCommit, versioning, model control, and CI/CD pipelines are the most valuable features in Amazon SageMaker.

What needs improvement?

Creating notebook instances for multiple users is pretty expensive in Amazon SageMaker.

For how long have I used the solution?

I have been using Amazon SageMaker for six months.

What do I think about the stability of the solution?

Amazon SageMaker is a stable solution.

What do I think about the scalability of the solution?

Amazon SageMaker is a scalable solution.

Which solution did I use previously and why did I switch?

I have previously worked with Google Cloud Platform (GCP). We first moved from GCP to Databricks because it was cost-efficient. Now, we are moving from Databricks to Amazon SageMaker to see whether it serves our purpose and is beneficial with respect to cost and time.

How was the initial setup?

The solution’s initial setup was straightforward. On a scale from one to ten, where one is difficult, and ten is easy, I rate Amazon SageMaker a six out of ten for the ease of its initial setup.

What about the implementation team?

The solution's initial deployment was a one-week job, but the final pipeline run was 12 to 15 hours.

What's my experience with pricing, setup cost, and licensing?

Creating notebook instances for multiple users is pretty expensive in Amazon SageMaker, but its storage is cheap.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a six out of ten.

What other advice do I have?

I am doing a benchmarking study between Databricks and Amazon SageMaker to determine the most cost-efficient and effective for our organization.

Amazon SageMaker is a pretty good solution for users who don't have any knowledge about their data and want to try different scenarios. The solution is fast and uses less code.

Overall, I rate Amazon SageMaker a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tristan Bergh - PeerSpot reviewer
Data Scientist at a computer software company with 501-1,000 employees
Real User
Top 10
It’s low-price point makes it a great entry into machine learning, but it is difficult to learn to use
Pros and Cons
  • "The superb thing that SageMaker brings is that it wraps everything well. It's got the deployment, the whole framework."
  • "The solution is complex to use."

What is our primary use case?

I use SageMaker to use a "bring-your-own-model" setup. For SageMaker AutoML, we're fine and happy with it. It is restricted because you can't move through multiple algorithms. It seems to work only with two. One of the things I am doing is prototyping, and it's proving quite difficult to get our model working how we want it to. It's proving complex with many moving parts, and the documentation is only partially helpful. SageMaker requires a lot of work to get it working.

I spent the last four months trying to get a prototype working and exploring to bring in a model while exploring alternate models and making prototypes work. We've stepped back to AutoML for now. We might be using EKS, so we bring our containers. Within the containers, we can work with what we need to work with.

What is most valuable?

The superb thing that SageMaker brings is that it wraps everything well. It's got the deployment, the whole framework. When you couple it with step functions, you can do some very powerful things. It manages deployment, you have model monitoring, and you have model quality checks. It's got a lot of end-to-end services one needs to get a full machine-learning pipeline running. While I say that I had a struggle and blame the product partially, I am also impressed with the ecosystem. I would still use it over and above other competing products, but I don't know the Google setup. I have worked very briefly with Azure, so I can't do a proper card-to-card comparison, but I do like the ecosystems AWS brings. If a client came along and asked me to set up a machine learning ecosystem, a full machine learning production deployment, I would use Sagemaker.

What needs improvement?

The solution is complex to use.

Some additional functionality would be for them to provide sample end-to-end card formation templates and try to unify the setup. At the moment, as you move from one set of documentation to the next, some of the documentation is for bringing your model, some of the documentation is for SDK, some of it's for API, some of it's for command lines, and some of it's for step functions. None of the documentation seems to be end-to-end. There are gaps in the documentation. It proves to require a lot of digging from the user to figure it out. I did get through the AWS machine learning specialty certification, but that proved to be a bit superficial. Though it covered a lot of ground, it didn't have the detail one would need for Sagemaker. I am self-taught in a lot of the stuff. I could dive deeper into some code and take time to get examples running. But I was consulting a startup, and they needed to move quickly.

I was hoping SageMaker would be easier to work with because I was expecting there would be examples we could repurpose that were more complete.

The new functionality I'd like to see is Amazon tuning attention to the documentation sets and the templates.

For how long have I used the solution?

I've been using Amazon SageMaker for about two and a half years.

What do I think about the stability of the solution?

Stability is not a relevant metric anymore because SageMaker runs on its own underlying AWS serverless infrastructure, which is 100% reliable.

Folks better than me with more extensive resources and time have run and checked SageMaker ten times a second every second for 1,000 hours to see if they got a drop, but they haven't. It's serverless and bulletproof.

What do I think about the scalability of the solution?

I rate the scalability a ten out of ten. Part of the problem is that AWS has limited the functionality of SageMaker in many ways to make it scalable. So it's scalability first and then functionality second.

The solution works well for medium-sized businesses and up. But even for small businesses, you can do some simple and quick elastic endpoints and get going quickly. The problem is the amount of work it takes for people to know what they're doing with Sagemaker, and those people are probably rare. I've been able to get things up and running in most cases in all sorts of AWS services, but I'm struggling. Small, medium, and large enterprises could use SageMaker with an automatic model, but it depends on the people's skills doing the deployment. A small business probably couldn't afford contractors, consultants, or data scientists. It's not about AWS. It's a problem with classic data science skills.

How was the initial setup?

I rate the initial setup a three or two out of ten because it's very complex.

What's my experience with pricing, setup cost, and licensing?

You don't pay for Sagemaker. You only pay for the compute instances in your storage. SageMaker is free.

Which other solutions did I evaluate?

I've had a little bit of a look at Azure, but I didn't get into the level of detail I did with Sagemaker. I have worked reasonably intentionally with DataRobot and H20. But SageMaker is a way bigger, way more capable platform. The AutoML is very simple, and it is much, much cheaper. The cost of SageMaker is nothing. By contrast, if you're using DataRobot, you'll pay $100,000 plus for a five-year license.

What other advice do I have?

Anyone doing on-prem at the moment for anything but their core datasets or legacy systems that can't be moved is just paying useless money.

I rate Amazon SageMaker a seven out of ten. I'd recommend it to other users. It's worth syncing the time and effort into getting it running.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daniel Boadzie - PeerSpot reviewer
Machine Learning Specialist at Hubtel
Real User
Top 10
The product enables users to build and deploy machine learning models, but the documentation must be made more user-friendly
Pros and Cons
  • "The product aggregates everything we need to build and deploy machine learning models in one place."
  • "The documentation must be made clearer and more user-friendly."

What is our primary use case?

I use the solution to build machine learning models and deploy them on endpoints.

How has it helped my organization?

The cost of managing our organization’s infrastructure is just too much. It’s easier to use AWS.

What is most valuable?

The product aggregates everything we need to build and deploy machine learning models in one place. We log in to the cloud and have everything we need to build and deploy models.

What needs improvement?

The product must improve its documentation. The documentation must be made clearer and more user-friendly. Sometimes, we run into issues with setup. However, it's not that often.

For how long have I used the solution?

I have been using the solution for about two years.

What do I think about the stability of the solution?

The stability is solid. I've been using the tool for a while. I haven't had major issues with it.

What do I think about the scalability of the solution?

We have 600 people in our organization. More than 300 people are developers. Everybody uses AWS. The tool is very scalable. I rate the scalability a nine out of ten.

How are customer service and support?

I had an issue logging into my AWS account. So I contacted the support persons. They were helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed on the cloud. We do not manually install the solution on our machine. We do have a CLI on our machine.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively cheaper. Azure might be a little cheaper than AWS. However, AWS has all the services we need in one place.

What other advice do I have?

The solution works. It’s better than most of the other options available. We go through a long process to get the model in the hands of the users. SageMaker caters to all the processes involved with pre-built services. It makes the whole process very easy. Sometimes, the cost can be an issue, but it has all the right services we need. It is very smooth. Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Scientist at a tech vendor with 10,001+ employees
Real User
A solution with great computational storage, has many pre-built models, is stable, and has good support
Pros and Cons
  • "They are doing a good job of evolving."
  • "I would suggest that Amazon SageMaker provide free slots to allow customers to practice, such as a free slot to try out working with a Sandbox."

What is our primary use case?

I know about SageMaker and its capabilities, and what it can do, but I have not had any hands-on experience.

It's a machine learning platform for developers to create models.

What is most valuable?

There are pre-built solutions for everything. For example, if you want to build a deep learning model, we already have AlexNet, the internet, and all of the packages are inside. You don't have to recreate the same thing from scratch, but instead, you can use their models. You can use their model and use their data, then you can use your data.

I am a big fan of their computational storage capabilities. It's a relational database itself. It's a new SQL and you get different types of services. That is one of the best things that I like when doing my research.

I cannot quantify it as it is based on your requirements, but I can say that it's very flexible and you are able to increase all of the RAM and the GPU support.

They are doing a very good job on their end. They are evolving. I have learned that they have already integrated an IDE into Amazon SageMaker. They are doing a good job of evolving.

What needs improvement?

The pricing is complicated and should be simplified.

I would suggest that Amazon SageMaker provide free slots to allow customers to practice, such as a free slot to try out working with a Sandbox. This would be beneficial for newcomers, especially those who are getting into the cloud space. They could explore this area and get all of the aspects including data engineering, data recognition, and data transformation.

For how long have I used the solution?

I have been familiar with this solution for three months.

What do I think about the stability of the solution?

From my findings, it's quite stable.

Amazon promises that they will provide you with stability, and it is quite a stable platform.

If you are facing any issues it may be related to the computational storage capability that you opted for. For example, if you are opting for a full code row and you have a lot of data that is taking a lot of time, then you have to go back to retrieve it. That flexibility is within the AWS, but you have to bear the cost.

What do I think about the scalability of the solution?

It's quite scalable.

How are customer service and technical support?

The technical support is very good and I am satisfied with it.

Which solution did I use previously and why did I switch?

I researched Amazon SageMaker on my own.

How was the initial setup?

The initial setup is straightforward. It's not complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is complicated as it is based on what kind of machines you are using, the type of storage, and the kind of computation. It is already decided, but if you want to have a look at how it is broken down or how they are calculating it, then they provide a tool where you can go and specify your options. These include what you want, how much storage, the RAM, and whether you want GPU support. You can include everything and then you can get the estimated cost.

AWS is an additional cost.

Which other solutions did I evaluate?

We are not with Anaconda Solutions, we use their packages. We are exploring their interface and it's capabilities. We are currently on a different tool, on a different platform. We are using their package managers to access the set of solutions deployed.

What other advice do I have?

I am not exposed to Amazon SageMaker but I know it's capabilities. I know exactly what we can do and how we can do it. We have been provided with several solutions for image processing, speech processing, and text processing. They have provided a built-in solution for every task. You can use tools for deploying your model, you just have to plug and play.

There is no cessation from what I can see. Whatever they have in the industry, they can solve 98% of the use cases.

There is also data engineering which is quite important. It's where the real work is done.

Amazon has already provided a free slot for each of the services that we have done. With Amazon SageMaker, however, I have not seen that.

I have not yet explored everything, but they are doing good work.

In terms of the dashboard, I can say that I have not explored the visualization aspect very much, but they have their tools. I don't know how flexible it is and how much customization you can do. That's something on the visualization side that I don't enjoy very much. My interests are mostly towards data engineering or data science.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon SageMaker Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Amazon SageMaker Report and get advice and tips from experienced pros sharing their opinions.