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Amazon SageMaker vs Hugging Face comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon SageMaker
Ranking in AI Development Platforms
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
39
Ranking in other categories
Data Science Platforms (3rd)
Hugging Face
Ranking in AI Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the AI Development Platforms category, the mindshare of Amazon SageMaker is 3.0%, down from 5.0% compared to the previous year. The mindshare of Hugging Face is 4.3%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Hugging Face4.3%
Amazon SageMaker3.0%
Other92.7%
AI Development Platforms
 

Featured Reviews

NeerajPokala - PeerSpot reviewer
Machine Learning Engineer at Macquarie Group
Automation has transformed document review and reduces manual effort in financial workflows
There will be many features in Amazon SageMaker itself, but we don't know whether the feature is there or not, particularly the documentation part. Whatever the new releases will be, they will not post very fast. It is very easy to deploy Amazon SageMaker. The documentation is also very good. It is good because we are able to collaborate with our notebooks. At a time we can develop simultaneously and work on different use cases in the same notebook itself.
SwaminathanSubramanian - PeerSpot reviewer
Director/Enterprise Solutions Architect, Technology Advisor at Kyndryl
Versatility empowers AI concept development despite the multi-GPU challenge
Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently. Organizations are apprehensive about investing in multi-GPU setups. Additionally, data cleanup is a challenge that needs to be resolved, as data must be mature and pristine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to scale...The documentation and online community support have been sufficient for us so far."
"I appreciate the ease of use in Amazon SageMaker."
"The most tool's valuable feature, in my experience, is hyperparameter tuning. It allows us to test different parameters for the same model in parallel, which helps us quickly identify the configuration that yields the highest accuracy. This parallel computing capability saves us a lot of time."
"The technical support from AWS is excellent."
"We've had experience with unique ML projects using SageMaker. For example, we're developing a platform similar to ChatGPT that requires models. We utilize Amazon SageMaker to create endpoints for these models, making accessing them convenient as needed."
"The return on investment varies by use case and offers significant value in revenue increases and cost saving capabilities, especially in real time fraud detection and targeted advertisements."
"The deployment is very good, where you only need to press a few buttons."
"The most valuable features in Amazon SageMaker are its AutoML, feature store, and automated hyperparameter tuning capabilities."
"Hugging Face provides open-source models, making it the best open-source and reliable solution."
"There are numerous libraries available, and the documentation is rich and step-by-step, helping us understand which model to use in particular conditions."
"My preferred aspects are natural language processing and question-answering."
"The solution is easy to use compared to other frameworks like PyTorch and TensorFlow."
"The product is reliable."
"The tool's most valuable feature is that it shows trending models. All the new models, even Google's demo models, appear at the top. You can find all the open-source models in one place. You can use them directly and easily find their documentation. It's very simple to find documentation and write code. If you want to work with AI and machine learning, Hugging Face is a perfect place to start."
"Overall, the platform is excellent."
"I appreciate the versatility and the fact that it has generalized many models."
 

Cons

"I would recommend having more walkthrough videos and articles beyond AWS Skill Builder."
"The user interface (UI) and user experience (UX) of SageMaker and AWS, in general, need improvement as they are not intuitive and require substantial time to learn how to use specific services."
"The solution requires a lot of data to train the model."
"The entry point can be a bit difficult. Having all documentation easily accessible on the front page of SageMaker would be a great improvement."
"The model repository is a concern as models are stored on a bucket and there's an issue with versioning."
"The solution needs to be cheaper since it now charges per document for extraction."
"Scalability to handle big data can be improved by making integration with networks such as Hadoop and Apache Spark easier."
"AI is a new area and AWS needs to have an internship training program available."
"Most people upload their pre-trained models on Hugging Face, but more details should be added about the models."
"The area that needs improvement would be the organization of the materials. It could be clearer and more systematic. It would be good if the layout was clear and we could search the models easily."
"I believe Hugging Face has some room for improvement. There are some security issues. They provide code, but API tokens aren't indicated. Also, the documentation for particular models could use more explanation. But I think these things are improving daily. The main change I'd like to see is making the deployment of inference endpoints more customizable for users."
"The solution must provide an efficient LLM."
"The initial setup can be rated as a seven out of ten due to occasional issues during model deployment, which might require adjustments."
"I've worked on three projects using Hugging Face, and only once did we encounter a problem with the code. We had to use another open-source embedding from OpenAI to resolve it. Our team has three members: me, my colleague, and a team leader. We looked at the problem and resolved it."
"Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently."
"Hugging Face could improve by implementing a search engine or chat bot feature similar to ChatGPT."
 

Pricing and Cost Advice

"The pricing could be better, especially for querying. The per-query model feels expensive."
"The pricing is comparable."
"On average, customers pay about $300,000 USD per month."
"Amazon SageMaker is a very expensive product."
"The pricing is complicated as it is based on what kind of machines you are using, the type of storage, and the kind of computation."
"I would rate the solution's price a ten out of ten since it is very high."
"Databricks solution is less costly than Amazon SageMaker."
"You don't pay for Sagemaker. You only pay for the compute instances in your storage."
"The solution is open source."
"We do not have to pay for the product."
"The tool is open-source. The cost depends on what task you're doing. If you're using a large language model with around 12 million parameters, it will cost more. On average, Hugging Face is open source so you can download models to your local machine for free. For deployment, you can use any cloud service."
"I recall seeing a fee of nine dollars, and there's also an enterprise option priced at twenty dollars per month."
"So, it's requires expensive machines to open services or open LLM models."
"Hugging Face is an open-source solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
Comms Service Provider
11%
University
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
What is your experience regarding pricing and costs for Amazon SageMaker?
If you manage it effectively, their pricing is reasonable. It's similar to anything in the cloud; if you don't manage it properly, it can be expensive, but if you do, it's fine.
What needs improvement with Amazon SageMaker?
It takes some work. We need to refer to the documentation. The documentation is good regarding what other providers we are able to connect with. Out of five, I can say 3.5.
What needs improvement with Hugging Face?
Everything is pretty much sorted in Hugging Face, but it could be improved if there was an AI chatbot or an AI assistant in Hugging Face platform itself, which can guide you through the whole platf...
What is your primary use case for Hugging Face?
My main use case for Hugging Face is to download open-source models and train on a local machine. We use Hugging Face Transformers for simple and fast integration in our applications and AI-based a...
What advice do you have for others considering Hugging Face?
We have seen improved productivity and time saved from using Hugging Face; for a task that would have taken six hours, it saved us five hours, and we completed it in one hour with the plug-and-play...
 

Also Known As

AWS SageMaker, SageMaker
No data available
 

Overview

 

Sample Customers

DigitalGlobe, Thomson Reuters Center for AI and Cognitive Computing, Hotels.com, GE Healthcare, Tinder, Intuit
Information Not Available
Find out what your peers are saying about Amazon SageMaker vs. Hugging Face and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.