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Amazon SageMaker vs Hugging Face comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon SageMaker
Ranking in AI Development Platforms
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
39
Ranking in other categories
Data Science Platforms (4th)
Hugging Face
Ranking in AI Development Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the AI Development Platforms category, the mindshare of Amazon SageMaker is 3.1%, down from 5.3% compared to the previous year. The mindshare of Hugging Face is 4.7%, down from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Hugging Face4.7%
Amazon SageMaker3.1%
Other92.2%
AI Development Platforms
 

Featured Reviews

NeerajPokala - PeerSpot reviewer
Machine Learning Engineer at Macquarie Group
Automation has transformed document review and reduces manual effort in financial workflows
There will be many features in Amazon SageMaker itself, but we don't know whether the feature is there or not, particularly the documentation part. Whatever the new releases will be, they will not post very fast. It is very easy to deploy Amazon SageMaker. The documentation is also very good. It is good because we are able to collaborate with our notebooks. At a time we can develop simultaneously and work on different use cases in the same notebook itself.
SwaminathanSubramanian - PeerSpot reviewer
Director/Enterprise Solutions Architect, Technology Advisor at Kyndryl
Versatility empowers AI concept development despite the multi-GPU challenge
Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently. Organizations are apprehensive about investing in multi-GPU setups. Additionally, data cleanup is a challenge that needs to be resolved, as data must be mature and pristine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SageMaker has provided everything."
"They offer insights into everyone making calls in my organization."
"Amazon SageMaker definitely provides ROI."
"I have contacted the solution's technical support, and they were really good. I rate the technical support a ten out of ten."
"We've had no problems with SageMaker's stability."
"The feature I found most valuable is the data catalog, as it assists with the lineage of data through the preparation pipeline."
"There is no cessation from what I can see; whatever they have in the industry, they can solve 98% of the use cases."
"The solution is easy to scale...The documentation and online community support have been sufficient for us so far."
"Overall, the platform is excellent."
"The product is reliable."
"Hugging Face provides open-source models, making it the best open-source and reliable solution."
"There are numerous libraries available, and the documentation is rich and step-by-step, helping us understand which model to use in particular conditions."
"My preferred aspects are natural language processing and question-answering."
"I like that Hugging Face is versatile in the way it has been developed."
"The tool's most valuable feature is that it's open-source and has hundreds of packages already available. This makes it quite helpful for creating our LLMs."
"I appreciate the versatility and the fact that it has generalized many models."
 

Cons

"I would recommend having more walkthrough videos and articles beyond AWS Skill Builder."
"In general, improvements are needed on the performance side of the product's graphical user interface-related area since it consumes a lot of time for a user."
"When starting a new session, the waiting time can be quite long, ranging from two to five minutes."
"They could add features such as managing environments, experiment management across those environments, and the integration with training datasets as you go through those experiments."
"Amazon SageMaker could improve in the area of hyperparameter tuning by offering more automated suggestions and tips during the tuning process."
"Improvements are needed in terms of complexity, data security, and access policy integration in Amazon SageMaker."
"The pricing is complicated as it is based on what kind of machines you are using, the type of storage, and the kind of computation."
"The user interface (UI) and user experience (UX) of SageMaker and AWS, in general, need improvement as they are not intuitive and require substantial time to learn how to use specific services."
"Most people upload their pre-trained models on Hugging Face, but more details should be added about the models."
"Access to the models and datasets could be improved. Many interesting ones are restricted."
"The solution must provide an efficient LLM."
"The initial setup can be rated as a seven out of ten due to occasional issues during model deployment, which might require adjustments."
"The area that needs improvement would be the organization of the materials. It could be clearer and more systematic. It would be good if the layout was clear and we could search the models easily."
"It can incorporate AI into its services."
"I've worked on three projects using Hugging Face, and only once did we encounter a problem with the code. We had to use another open-source embedding from OpenAI to resolve it. Our team has three members: me, my colleague, and a team leader. We looked at the problem and resolved it."
"Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently."
 

Pricing and Cost Advice

"The solution is relatively cheaper."
"SageMaker is worth the money for our use case."
"Amazon SageMaker is a very expensive product."
"The pricing is comparable."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a six out of ten."
"Databricks solution is less costly than Amazon SageMaker."
"There is no license required for the solution since you can use it on demand."
"I would rate the solution's price a ten out of ten since it is very high."
"So, it's requires expensive machines to open services or open LLM models."
"The solution is open source."
"Hugging Face is an open-source solution."
"We do not have to pay for the product."
"I recall seeing a fee of nine dollars, and there's also an enterprise option priced at twenty dollars per month."
"The tool is open-source. The cost depends on what task you're doing. If you're using a large language model with around 12 million parameters, it will cost more. On average, Hugging Face is open source so you can download models to your local machine for free. For deployment, you can use any cloud service."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
6%
Comms Service Provider
10%
Financial Services Firm
10%
University
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
What is your experience regarding pricing and costs for Amazon SageMaker?
If you manage it effectively, their pricing is reasonable. It's similar to anything in the cloud; if you don't manage it properly, it can be expensive, but if you do, it's fine.
What needs improvement with Amazon SageMaker?
It takes some work. We need to refer to the documentation. The documentation is good regarding what other providers we are able to connect with. Out of five, I can say 3.5.
What needs improvement with Hugging Face?
Everything is pretty much sorted in Hugging Face, but it could be improved if there was an AI chatbot or an AI assistant in Hugging Face platform itself, which can guide you through the whole platf...
What is your primary use case for Hugging Face?
My main use case for Hugging Face is to download open-source models and train on a local machine. We use Hugging Face Transformers for simple and fast integration in our applications and AI-based a...
What advice do you have for others considering Hugging Face?
We have seen improved productivity and time saved from using Hugging Face; for a task that would have taken six hours, it saved us five hours, and we completed it in one hour with the plug-and-play...
 

Also Known As

AWS SageMaker, SageMaker
No data available
 

Overview

 

Sample Customers

DigitalGlobe, Thomson Reuters Center for AI and Cognitive Computing, Hotels.com, GE Healthcare, Tinder, Intuit
Information Not Available
Find out what your peers are saying about Amazon SageMaker vs. Hugging Face and other solutions. Updated: June 2026.
904,146 professionals have used our research since 2012.