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Suresh Gupta - PeerSpot reviewer
VP - Business Excellence at Tata Consultancy
Real User
Top 10
Is easy to deploy, has excellent support, and is highly scalable
Pros and Cons
  • "Data monitoring is the most valuable feature."
  • "I would like the solution to be more customizable to meet our client's requirements."

What is our primary use case?

We use AppDynamics Database Monitoring to identify high spikes in critical data, which helps us better understand when applications stop responding or are not responding well.

The solution can be deployed on-premises or in the cloud.

What is most valuable?

Data monitoring is the most valuable feature.

What needs improvement?

The price of the solution has room for improvement.

I would like the solution to be more customizable to meet our client's requirements.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for two years.

Buyer's Guide
AppDynamics Database Monitoring
December 2024
Learn what your peers think about AppDynamics Database Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?

I give the stability of AppDynamics Database Monitoring an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability of AppDynamics Database Monitoring a nine out of ten.

How are customer service and support?

The technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment takes two weeks and requires one architect and one developer.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is average. I give the price a five out of ten.

The license is paid on an annual basis.

What other advice do I have?

I give AppDynamics Database Monitoring a ten out of ten.

We require five people to maintain the solution.

AppDynamics Database Monitoring only requires users to have a basic understanding of databases.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
PeerSpot user
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Head of Technology and Services at arwentech
Real User
Top 5
Helps users monitor the performance and see if there are any delays that occur in the databases
Pros and Cons
  • "The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy."
  • "The tool is expensive."

What needs improvement?

The tool provides more insights, but maybe if in the recommendation section, we can use some AI tool for the optimization of the database, then it would be helpful.

With AI, it would be good if the tool could help us with the database optimization part. If my company can get product support, it would be great since the tool has the ability to make predictions based on the database performance that something may be going wrong and notify us of the precautions to be taken.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for two years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

The tool is used by four to five people.

How are customer service and support?

Whenever my company interacted with the solution's technical support or engineers, we had a better experience compared to the ones we had with other tools. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy. We collect the logs, which is a model that is pretty easy to handle.

The solution is deployed on an on-premises model.

The solution can be deployed in a day or two.

What was our ROI?

Cost saving in terms of not an HR-based perspective, but I know that some performance improvements are there. The tool helps in overall cost optimization. Maybe we are not making decisions to increase the database and its resources. Once we know that there are some performance issues, then we can fine-tune the tool and save on the costs. The costs for my company have been reduced by 15 to 20 percent using the solution.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive. If one is expensive and ten is low price, I rate the product price as seven out of ten.

What other advice do I have?

I know about two products. AppDynamics Transaction Analytics was already a part of AppDynamics solution when my company bought it with an enterprise-level licensing, so it provides some business analytics dashboards. The other product I use is not related to analytics, so I didn't use it much.

In terms of optimizing our company's data operations, the tool provides insights on whether there are any challenges in databases or if there is something related to queries, which is helpful. One can monitor the performance and see if there are any delays that occur in the databases when we are dealing with the queries, and it helps to find out what the issues are.

I don't know what the features of the tool are for performance analysis, but when any application generates codes to extract particular information from a database, it sometimes gets stuck on some queries. At the query level, monitoring and providing more insights are beneficial.

A scenario where the real-time monitoring aspect of AppDynamics was crucial for our team was when we were adding a new application and testing it with our production environment or in the UAT; the tool was helpful because we could fine-tune the application and optimize it. If there are certain issues, we can easily identify such issues with the tool, especially when adding a new application since the product helps a lot.

Speaking about how the alerting system in AppDynamics helps in preventing potential database issues, I can say that from my observation, if there is some problem at a certain point in time, we get alerts, but I am not sure if prevention to help us identify issues is available or not in the tool. It would be good if we can identify the issues before it affects our company. There are some slow performance areas that need to be identified.

My company often takes care of the maintenance of the tool. One engineer can maintain the tool.

I recommend the tool to others.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
AppDynamics Database Monitoring
December 2024
Learn what your peers think about AppDynamics Database Monitoring. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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reviewer2148984 - PeerSpot reviewer
Domain Architect at a financial services firm with 10,001+ employees
Real User
Top 5
The product provides visibility to the end-users, but it must improve security and technical support
Pros and Cons
  • "Visibility to the end-users is a valuable feature."
  • "The solution must improve security and setup."

What is our primary use case?

We use it to monitor the end-user responses of Oracle and Microsoft SQL. We still use OEM for deep dives.

How has it helped my organization?

The product provides visibility to the end-users who didn’t have visibility before.

What is most valuable?

Visibility to the end-users is a valuable feature.

What needs improvement?

The solution must improve security and setup. It runs off its own box now. The metrics could be standardized. It should add more databases.

For how long have I used the solution?

I have been using the solution since 2016.

What do I think about the stability of the solution?

I rate the tool’s stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. We run quite a few servers.

Which solution did I use previously and why did I switch?

I have used a lot of database monitoring products like OEM and SolarWinds SQL Sentry. We chose AppDynamics Database Monitoring because we bought APM.

How was the initial setup?

The tool is deployed on the cloud, but we put an agent on-premise. The initial setup is straightforward. There are some complexities if we want additional features like automatic password rotation. We needed five people to deploy the product. It requires maintenance. There's not a great way to know when it's not reporting. We have to figure it out. It does not have a good alarm system to notify us when it stops.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price is okay.

What other advice do I have?

We’re planning to replace the solution. It is a good tool. Overall, I rate the solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at QualityKiosk Technologies Pvt. Ltd.
Consultant
Stable, scalable, and has good technical support, but lacks support for newer technologies
Pros and Cons
  • "What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable."
  • "AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies."

What is most valuable?

What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable.

What needs improvement?

AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies.

For how long have I used the solution?

I've been working with AppDynamics Database Monitoring for four to five years for my customers.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is a stable product.

What do I think about the scalability of the solution?

AppDynamics Database Monitoring is a scalable product.

How are customer service and support?

AppDynamics Database Monitoring has good technical support.

How was the initial setup?

The initial setup for AppDynamics Database Monitoring is not that complex, though it has specific prerequisites you'd need to fulfill. You'd need to collect some database credentials, so setting up AppDynamics Database Monitoring isn't complex and isn't as straightforward.

What's my experience with pricing, setup cost, and licensing?

AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license.

As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team.

Which other solutions did I evaluate?

I've evaluated Dynatrace and have been working with it for ten years. Compared to other APM solutions, Dynatrace is far better, even in database monitoring. The database monitoring functionality is an out-of-the-box offering of Dynatrace, while in AppDynamics Database Monitoring, you have to pay a licensing fee. Dynatrace also has plug-ins that help you monitor databases.

What other advice do I have?

I'm working in an APM implementation company delivering APM solutions from Dynatrace, AppDynamics, New Relic, etc.

I'm mainly working with AppDynamics and Dynatrace tools, and my company has an APM tool still under development. I'm working with AppDynamics Database Monitoring.

My company has a mix of customers on AppDynamics Database Monitoring, small, medium, and large enterprises.

Compared to AppDynamics Database Monitoring, I'd go for Dynatrace because it has out-of-the-box features that don't require a separate license. Dynatrace also has a better interface and dashboard than AppDynamics Database Monitoring.

I'd advise anyone who wants to implement AppDynamics Database Monitoring to follow the documentation. It's a straightforward product to use.

My rating for AppDynamics Database Monitoring is seven out of ten.

My company is a partner of AppDynamics Database Monitoring.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/ Implementer
PeerSpot user
Head of IT Operations at a retailer with 10,001+ employees
Real User
Exception discovery has helped us to improve availability and performance
Pros and Cons
  • "We were able to correct problems, which led to an increase in availability, time savings, and performance for our solutions."
  • "Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment."

What is our primary use case?

We implemented AppDynamics to have a clear, real-time monitoring solution for our critical business systems. 

We have two tenants; one for production and the other for our quality control environment. We are using more than fifty probes, including application and database probes.

Our company is worldwide, across geography. We are using the public cloud deployment model.

How has it helped my organization?

We have gained a lot from this solution because it helps us to check what is there in terms of exceptions, and so on. We were able to correct problems, which led to an increase in availability, time savings, and performance for our solutions.

What needs improvement?

We are having a problem where one of our tenants has had issues with availability over the past two months. There is a lot of downtime for the SaaS tenant. Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment.

The mobile application needs to be improved.

We are evaluating a solution from SAP, and we are interested in is seeing the integration or the interface, and what we can get out of these new probes. We had a conference call with AppDynamics and challenged them to resolve the SAP solution monitoring so that it works side-by-side with our critical applications.

For how long have I used the solution?

More than two years.

What do I think about the stability of the solution?

We are having availability issues with the SaaS.

What do I think about the scalability of the solution?

In terms of scalability, this solution is good and has worked for us. With our licensing model, each time we have a need or requirement, we have our probes available for new solutions in less than forty-eight hours.

How are customer service and technical support?

Technical support for this solution is mixed. We are using a local outsourcing company in Portugal as our contact for AppDynamics. They keep in touch with us every week, so we don't have any problem.

The problem has to do with reaching out to our account manager. Sometimes, we simply receive no response from them. For instance, we have sent them emails related to the cloud environment stability issues two weeks ago, and we still have not received a response from AppDynamics. This is a little bit of a struggle for us.

Which solution did I use previously and why did I switch?

We are working with an outsourcing company, and have used products from Micro Focus.

How was the initial setup?

The initial setup of this solution is straightforward.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable.

Which other solutions did I evaluate?

We did a proof of concept with the AppDynamics and also with the Dynatrace. The feedback that we received from our users, and from the IT department, was that the AppDynamics interface was more user-friendly than that of Dynatrace.

What other advice do I have?

We collect user experience feedback from many countries, all over the world.

We have already recommended this product to some of our partners, and they have implemented it based on our advice.

This is a good product, but we still have issues with the cloud and stability.

I would rate this solution a seven out of ten, due to stability issues and no feedback from EMEA AppDynamics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1767057 - PeerSpot reviewer
Senior Presales/Business Developement at a tech vendor with 10,001+ employees
Real User
Top 5
A scalable solution that provides an excellent user experience and has a well-defined dashboard
Pros and Cons
  • "The dashboards are very well-defined."
  • "The product requires high maintenance."

What is our primary use case?

The solution is used for observability, AIOps, monitoring microservices, SAP monitoring, and application performance monitoring.

What is most valuable?

AppDynamics is predominantly marketed and sold as an APM solution. Customers use it for both database and application monitoring. I have not seen a customer buying AppDynamics only for database monitoring. The product is good at database monitoring, availability and performance monitoring. I have always used it as a holistic product.

What needs improvement?

The product requires high maintenance. We need a dedicated resource to manage it because the solution manages a complex environment.

For how long have I used the solution?

I’ve been using the solution as a system integrator for eight years.

What do I think about the stability of the solution?

The tool is stable, but our clients are not using its features to the fullest due to a lack of knowledge of APM. The customers are not very clear on what features an APM product offers. Customers have a limited understanding of APM and its use cases.

What do I think about the scalability of the solution?

The tool’s scalability is good. Our customers are enterprise-level businesses such as large hospitals, manufacturers, and banks.

How are customer service and support?

Technical support is good. Support must provide faster responses for production-related issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used ManageEngine before. AppDynamics is better than the other products we have used. The tool provides a pretty good user experience. The dashboards are very well-defined. Business-related data is very well projected on the dashboards. The technical team also gets good information on their dashboards.

AppDynamics monitors pretty much all the applications, though the applications are built on various technologies. ManageEngine has a limitation. It cannot monitor various technologies. The most important factor is security. Security is very well defined in AppDynamics, whereas ManageEngine's security is not up to the mark.

How was the initial setup?

The initial setup is neither easy nor very difficult. It requires specific knowledge of the infrastructure. When installing the product, we must be aware of how it will be configured at the database, application, and infrastructure levels. Earlier, the tool was deployed on-premises. Nowadays, customers are willing to deploy it on the cloud.

What about the implementation team?

Typically, to install the product, we take help from infrastructure experts. We need to be aware of the infrastructure before installing the product. The deployment takes seven to ten days. We need one architect and two engineers to deploy the product. The number of resources required to maintain the solution depends on the environment. We need two resources for medium-sized environments, but we may need four to five resources for larger environments.

What's my experience with pricing, setup cost, and licensing?

One of the main downsides to the solution is its cost. We pay a yearly licensing fee for the product. AppDynamics and Dynatrace have almost the same pricing. Compared to ManageEngine, AppDynamics is relatively higher in cost. For cloud-based solutions, users only pay for licenses if they opt for a subscription. However, for on-premises solutions, they must buy support separately.

What other advice do I have?

The application layer in AppDynamics performs fairly well. However, network monitoring is not at an advanced level. It is mediocre.

People wanting to use the solution must not use it only for database monitoring. It should be used for end-to-end application performance monitoring. If someone has requirements involving applications, observability, and AIOps, they must consider the product. If they need only database monitoring, several other tools are available in the market that are lower in cost and offer a lot of capabilities.

When it comes to end-to-end monitoring, network monitoring also plays a crucial role. It is an area of improvement for AppDynamics. Network monitoring could be better. AppDynamics has acquired a product called ThousandEyes. How well the product grows in the network monitoring space is yet to be seen.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer2262300 - PeerSpot reviewer
Tester at a tech services company with 1,001-5,000 employees
Real User
Top 20
Efficiently monitors database performance, CPU usage, and generates alerts on different nodes based on CPU utilization
Pros and Cons
  • "In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."
  • "The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it."

What is our primary use case?

It's mainly used to monitor both applications and databases. That's primarily how I use it.

Essentially, I use it for monitoring. I perform performance testing and use it to monitor database performance, CPU usage, and generate alerts on different nodes based on CPU utilization and other factors. It's mainly used to check the performance of the nodes.

What is most valuable?

I find it helpful, especially in terms of self-learning.

What needs improvement?

The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it. There should be an option to schedule them collectively, like selecting 10 reports, setting a particular time, and having them scheduled.

The ability to schedule multiple reports at once, which is currently lacking. This is a challenge I face in my day-to-day work with AppDynamics.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's definitely scalable. The number of environments in our implementation has been increasing, so it's adaptable. It's a large enterprise, definitely not medium or small.

Maintenance is handled by the maintenance team.

What other advice do I have?

In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training. That's my advice.

Overall, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1270896 - PeerSpot reviewer
Director of Application Performance Monitoring As A Service (MAPS & MSPM) with 11-50 employees
Reseller
While this is still a good solution for database monitoring it has fallen from its place as a leader in the field
Pros and Cons
  • "The product is stable and the technical support is good."
  • "The product lost its place as an industry leader."
  • "The setup, implementation and use are clumsy and need to be refined."

What is our primary use case?

The primary use we have for this product is application performance monitoring for mission-critical applications. We are a reseller.  

How has it helped my organization?

The old way that people would remediate when there was a problem with performance is that they would have to dig into the logs and manually find where the bottlenecks were. A solution like AppDynamics is a definite advantage because it can pinpoint the areas that the person(s) reviewing the issue need to focus on. This makes the technicians a lot faster in remediating issues that an application is presenting.  

What is most valuable?

Our customers are most interested in monitoring transactions, page loads, the infrastructure, the CPU, and memory monitoring.  

What needs improvement?

AppDynamics needs to consolidate their technology agent types into one agent that could be deployed on any host no matter what the technology is that it is running. It is really the implementation of AppDynamics that is very difficult because it is very manual. They really need to improve upon that and do more to simplify user processes. So, I would like them to have a single agent type instead of an agent-based on the technology. I think that having a single binary agent that you can put onto any host would make it a lot easier to work with.  

For how long have I used the solution?

We have been partners with AppDynamics for about six years now.  

What do I think about the stability of the solution?

The stability of the product is there. It is fine.  

What do I think about the scalability of the solution?

My impression of the scalability of the solution is that it is not very scalable. They are not the market leader anymore. Because they do not have the ability to monitor microservices and containers, I do not see the product having a huge future. For example and for comparison, there is Dynatrace which is a better solution and an easier solution to work with. AppDynamics has failed to lead the way.  

We usually have two engineers on staff for the deployment and maintenance for our clients.  

How are customer service and technical support?

I think their technical support is good. There is no problem there that I know of.  

How was the initial setup?

I think the initial setup is too complex. You have to figure out exactly what is running on the servers you are going to monitor. Many times — especially if there are older applications still operating — the clients do not even know what all the technologies are that are running on the server. It just takes a lot of time just to find that out. It is just very time consuming to have to go through the process and it should be quicker and easier.  

What about the implementation team?

We do the deployments. Deployment usually takes several weeks and the strategy is just to get in there and get it done as quickly as possible. People regularly use an integrator, a reseller or consultant for the deployment. We are a reseller.  

What's my experience with pricing, setup cost, and licensing?

The setup cost, pricing and licensing is different for every customer depending on how big they are and how many servers they are putting the product on. So I can not give a direct answer to that question. Really cost is based on the implementation.  

Which other solutions did I evaluate?

We have evaluated Dynatrace and eventually it could replace AppDynamics. It is a simple comparison of the pros and cons between the two products. Dynatrace is easier to instrument and implement and Dynatrace gives the clients quicker results. Also, Dynatrace points to the root cause of an issue instead of just correlations which are a lot more vague.  

What other advice do I have?

As advice to people considering the solution, I would tell them to scope it out really well and to do a lot of research on their intended application and their business use cases. There may be another, better solution available for their needs.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a seven. I would rate them at a seven because they definitely have a better product than several other products on the market, they have good functionality, and I think they are fairly affordable. The reason I would not rate them higher is because there are other products on the market that are obviously better solutions that exist right now.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Buyer's Guide
Download our free AppDynamics Database Monitoring Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free AppDynamics Database Monitoring Report and get advice and tips from experienced pros sharing their opinions.