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ARIS Architect and Designer pros and cons

Vendor: Software AG
3.9 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ARIS Architect and Designer is really fast, significantly faster than Enterprise Architect.
The tool offers diverse types of assets and extensive customizable options, which are beneficial for creating a BPM repository.
The ability to turn a process design into data for analysis makes ARIS Architect and Designer a valuable asset for process management.
It supports various functions such as modeling, conducting process checks, and running and analyzing reports.
ARIS Architect and Designer seamlessly synchronizes to a publication server, facilitating easy sharing of diagrams and links.

CONS

To access collaboration features, ARIS Connect is required, which incurs additional costs.
The licensing cost is high, deterring wider adoption among organizations.
Experience issues when increasing capacity, with a need for better scalability.
Customer service is slow to respond, with delays in resolving inquiries.
Flexibility is lacking, with a rigid structure that makes adoption challenging.
 

ARIS Architect and Designer Pros review quotes

CC
Dec 14, 2021
The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes.
BPMexp67 - PeerSpot reviewer
May 22, 2024
It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business.
reviewer1027368 - PeerSpot reviewer
Nov 22, 2021
One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository.
Learn what your peers think about ARIS Architect and Designer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
reviewer1441938 - PeerSpot reviewer
Nov 9, 2020
It's really fast. It's much faster compared to Enterprise Architect.
Angie Ibrahim Eissa - PeerSpot reviewer
Mar 3, 2025
Its user interface is highly regarded, especially when compared with Visual Paradigm.
reviewer1989597 - PeerSpot reviewer
Nov 27, 2023
The user interface is easy to work with.
MohamedSalah13 - PeerSpot reviewer
Jan 15, 2024
The support team is very responsive.
RemkeRutgers - PeerSpot reviewer
Jun 4, 2024
One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy.
GS
Jun 26, 2023
We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report.
 

ARIS Architect and Designer Cons review quotes

CC
Dec 14, 2021
The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality.
BPMexp67 - PeerSpot reviewer
May 22, 2024
Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid.
reviewer1027368 - PeerSpot reviewer
Nov 22, 2021
This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit.
Learn what your peers think about ARIS Architect and Designer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
reviewer1441938 - PeerSpot reviewer
Nov 9, 2020
You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product.
Angie Ibrahim Eissa - PeerSpot reviewer
Mar 3, 2025
The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary.
reviewer1989597 - PeerSpot reviewer
Nov 27, 2023
The support team takes a long time to respond to our queries.
MohamedSalah13 - PeerSpot reviewer
Jan 15, 2024
The product is not flexible.
RemkeRutgers - PeerSpot reviewer
Jun 4, 2024
Even with a formal modeling language, users can still draw freely and make a bit of a mess in your repository. It should also improve usability.
GS
Jun 26, 2023
We face problems when the product's capacity is increased.