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it_user558198 - PeerSpot reviewer
Analyst at a energy/utilities company
Vendor
We like the integration and auditing features.

What is most valuable?

The integration that it provides and the auditing features are the most valuable to us. It also gives us an end-to-end solution that we can give our clients.

How has it helped my organization?

It simplifies everything and also takes human error out of a lot of things.

What needs improvement?

I would like to see a better front end for job creation that does everything for you, so it also automates the process.

In addition, I would also like to see a job form, i.e., a fill-out form for the job requests. I also want to see it set up files, folders, security, policies, etc., and automate JIL creation.

What do I think about the stability of the solution?

Now, it has become very stable. In the earlier releases, I have seen some issues but with the current release, it is very stable. We've been very happy with this.

Buyer's Guide
AutoSys Workload Automation
January 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

The product is very scalable. With the way we have ours set up, it allows for rapid extension, if needed, but we have never maximized our systems.

How are customer service and support?

We have used the technical support and it's good. They're very knowledgeable and very willing to help.

Which solution did I use previously and why did I switch?

We have not used any other solution before. We've been using this product for a long time.

What other advice do I have?

You should look at some of the use cases because there are so many people that have so many different setups, with so many different ways to do it. We have found the most efficient way and that is why everyone comes to us and uses our agents.

In my opinion, the most important criteria whilst selecting a vendor is reliability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user353991 - PeerSpot reviewer
Associate Director / Global Technology Services at a financial services firm with 1,001-5,000 employees
Real User
It's our hub for all our job scheduling, so basically everything we do goes through there.

Valuable Features

It's a pretty solid product. The stability of it is probably its best feature. Also, the newer versions are going to have extended job numbers.

Improvements to My Organization

It's our hub for all our job scheduling, so basically everything we do goes through there.

Room for Improvement

Upgrades to the GUI interface would be probably one of the biggest things they could do to improve. With the up and coming youth of today, they want to be on a GUI instead of on a mainframe, so a better GUI interface would probably be the best upgrades they've had. Plus the CLI could be improved.

Deployment Issues

We've had no issues with deployment since implementing it.

Stability Issues

One of the biggest strengths is the stability of the product.

Scalability Issues

No, not really. We've had no issues with scaling it.

Customer Service and Technical Support

Technical support is very good. They're always on top of things.

Other Solutions Considered

My advice would be to compare CA to BMC. We did, and found CA to be the better product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
January 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,683 professionals have used our research since 2012.
reviewer897093 - PeerSpot reviewer
IT Process Automation Engineer with 1,001-5,000 employees
Real User
Provides us the ability to map logic using a scripting language
Pros and Cons
  • "Automic Automation Engine provides us the ability to map logic using a scripting language."
  • "We automate recurring processes, keeping track of IT processes controlled worldwide."
  • "We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects."

What is our primary use case?

We use it as an IT process automation solution.

How has it helped my organization?

We automate recurring processes, keeping track of IT processes controlled worldwide.

What is most valuable?

We often have to implement complicated processes. Automic Automation Engine provides us the ability to map logic using a scripting language. We have an advantage where practically all automation problems can easily be implemented within the Automation Engine.

What needs improvement?

We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have had no issues.

What do I think about the scalability of the solution?

We have had no issues.

How are customer service and technical support?

Technical support is always very helpful, though we do not use it often. 

All our problems have been resolved so far. Tips have also been provided on how we can handle a problem.

Which solution did I use previously and why did I switch?

We had scheduled jobs on a mainframe system. By replacing the mainframe with a Unix system, we also changed the scheduler.

How was the initial setup?

The setup of the system was relatively easy. 

What about the implementation team?

We had good local support from Automic.

What's my experience with pricing, setup cost, and licensing?

Everyone has to decide for themselves which licensing model is best suited to their environment.

Which other solutions did I evaluate?

We evaluated between different scheduling systems. We finally decided on the Automic solution.

What other advice do I have?

Consult onsite support for the first implementation. Errors made at the beginning can only be corrected with great effort afterwards.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
StaffSys83e6 - PeerSpot reviewer
Staff Systems Engineer at a financial services firm with 10,001+ employees
Real User
Helps simplify cross-dependency between MVS and Open systems jobs
Pros and Cons
  • "It has helped to simplify cross-dependency between MVS and Open systems jobs."
  • "Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier."

What is our primary use case?

Enterprise job scheduling.

How has it helped my organization?

It has helped to simplify cross-dependency between MVS and Open systems jobs.

Also adding new agents is easy, scheduling is easier and faster.

What is most valuable?

  • Enterprise cross-platform scheduling
  • MVS scheduling

We have couple of hundred thousand jobs scheduled monthly via ESP so it is critical.

What needs improvement?

Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier. In the present design, there are too many operational files to maintain.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

I would rate them nine and a half out of 10. CA technical support is doing a great job.

Which solution did I use previously and why did I switch?

We had to choose an alternate scheduling tool.

How was the initial setup?

It is relatively simple.

What other advice do I have?

Great tool, excellent technical support, stable product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user779091 - PeerSpot reviewer
Senior Director Mainframe Services at Blue Hill Data Services
Vendor
The product does all of our enterprise scheduling. It works constantly and is pretty seamless.
Pros and Cons
  • "It works constantly and is pretty seamless. You do not have to open up many support tickets."

    What is our primary use case?

    The product does all of our enterprise scheduling. 

    How has it helped my organization?

    We use it for a number of our clients. So far, we have had great success with it. It works constantly and is pretty seamless. You do not have to open up many support tickets. The product works very well for us.

    What is most valuable?

    Ease of use.

    What needs improvement?

    I am more interested in converting more schedulers over to this particular solution, so the ease of the conversion tools.

    What do I think about the scalability of the solution?

    We have not pushed it to its limit.

    Which solution did I use previously and why did I switch?

    We were being pushed by BMC, and CA came forth and gave us a lower cost solution.

    How was the initial setup?

    The system programmer who worked on the project, he actually set it up within a week. There was a couple of tweaking, turning, and configurations that had to be done after that, but it was up and running in about 10 days. We were able to convert another scheduler over to it without an issue.

    Which other solutions did I evaluate?

    LRS, Rocket Software, and CA. We chose CA because of the support of the products and the relationship.

    What other advice do I have?

    As far as I know, the product is just doing its job for us at this point.

    If researching this solution and on an existing scheduler, just make sure you can convert over to this particular solution without risk. 

    Most important criteria when selecting a vendor: How we work together. I have to trust them. Also, their overall support. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    it_user778584 - PeerSpot reviewer
    Applications Developer
    Vendor
    Robust platform that does the work of dozens of people, all in one place
    Pros and Cons
    • "We don't have to manually run things anymore. We can have the work that a team of 50 people would do, all inside of one platform."
    • "The lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash."

    What is our primary use case?

    Usually what we end up doing with Workload Automation is, we have a lot of different jobs: different batch scripts, PHP scripts, everything that we need to run at specific times in chains, with banner-related instances, which means different database connections. We need all the stuff to happen, we need to know that it's going to happen, and if it doesn't we need to make sure that we get logs as to why. That's usually the general work case that we have.

    It's performed very well. I think right now the one issue that we're having is we have a lack of documentation on it and the different jobs that are inside of it. But the platform itself is working very well.

    What is most valuable?

    The most valuable feature is probably just the robustness of the platform itself, where you can go in and put any code inside of it and, as long as the server that you have it running on has the legs to be able to execute all that, it's good to go.

    How has it helped my organization?

    We don't have to manually run things anymore. We can have the work that a team of 50 people would do, all inside of one platform.

    What needs improvement?

    Again, lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash. When we don't have any documentation, we don't really know what to expect if we do have to bring it down but there haven't really been any issues with it.

    I'm probably not the right one to ask about features for upcoming versions mostly because we are using an old version of this product. However, if I had to, I'd probably say that it would be really nice if it had the ability to see, on a more top-level scale, what's going on inside of the system. Right now it is very granular. You do have to get very deep into the system to see what jobs are happening, when they're happening, how they're happening, if anything's failed. If they could have a more high-level view of that, that would be really nice.

    I gave it an eight out of 10 because we are using an older version right now. I'm sure the newer version that they have is really great. 

    The thing that's preventing us from upgrading to the latest version is personnel resources. We don't have enough staff. I think after this conference (CA World) we're probably going to be setting up new servers to go ahead and update. With that, we have a lot of financial related things on our version, so shifting everything over to the new version is going to take a lot of time. We don't know exactly how it's going to be different.

    What do I think about the stability of the solution?

    It is very stable. We haven't had it go down yet so that's very nice, that's always good. We've been using it about 10 years now and we've never had any crashes.

    What do I think about the scalability of the solution?

    We haven't had any issues. If we need more space, we just throw more space on the servers. If we need to have it connect to more databases or more services, there really is no issue with it.

    How is customer service and technical support?

    We have used it before, however, we haven't really needed it too much. Usually, most of the issues that we would have, you can find documentation about them somewhere online. We also know that there are other universities in Georgia that use this product so we usually end up reaching out to them before we have any other issues.

    What other advice do I have?

    When choosing a vendor, since we're a university, what is important is the cost, and then who does it benefit. Is it going to benefit the student body? If it does, perfect. It does benefit the employees, perfect. Other than that, are there any other people, any other companies that offer something similar, and what do they do. Outside of that, how hard is it going to be for us to bring them on and what does a company do with the data that we give them. That is a very important piece. If we have to give student data to that system, does that student data go anywhere? If it does, that violates federal laws, things like that.

    As far as advice, make sure that you document everything. As you're setting it up, work closely with other universities, figure out what best cases are going to be, best practices. Really just have a deep understanding of what you are wanting to do with it, what jobs that you want it to do, what processes are you wanting to map out.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user558336 - PeerSpot reviewer
    Operations Annalyst at Dollar bank
    Real User
    Scalable tool that supports mainframe systems and allows us to see jobs over the distributed servers.

    What is most valuable?

    The valuable feature is that it is mainframe.

    How has it helped my organization?

    We did not have the visibility of the distributed jobs until we used ESP Workload automation and we can now schedule them together with our mainframe jobs.

    What do I think about the stability of the solution?

    We've had stability problems with the tool.

    What do I think about the scalability of the solution?

    It is scalable, but we're probably not using it to the best of our ability. We might be migrating to CA Workload Automation iDash.

    How is customer service and technical support?

    I haven’t used technical support, but one of my coworkers has used them and she’s happy with them.

    How was the initial setup?

    I was involved with the installation. At first, I found it to be complex, but now I think it's pretty user-friendly.

    Which other solutions did I evaluate?

    We were looking at IBM. Because our industry was growing as far as using servers, CA was a better fit.

    What other advice do I have?

    I would recommend this product to others.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user494160 - PeerSpot reviewer
    Director at a financial services firm with 1,001-5,000 employees
    Real User
    It has top-notch scheduling features and functionality. The advanced GUI has the flexibility to schedule jobs on various business needs.

    What is most valuable?

    • Top-notch scheduling features and functionality
    • Reliability, performance and stability
    • Advanced GUI to manage the batch, flexibility to schedule jobs on various business needs

    How has it helped my organization?

    • Improved batch processing with PROD monitoring to take corrective actions on batch issues
    • Implemented scheduling predecessors/successors conditions

    What needs improvement?

    I would like to see advancement in predictive analysis, trending and reporting.

    For how long have I used the solution?

    I have used it for 20+ years.

    What do I think about the stability of the solution?

    I have not encountered any stability issues.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues.

    How are customer service and technical support?

    Technical support is excellent.

    Which solution did I use previously and why did I switch?

    We previously used a different solution. We consolidated into a strategic scheduling product because it is easier to manage and operate.

    How was the initial setup?

    Initial setup is complex. It requires technical skills in various flavors of distributed/enterprise H/W, S/W, databases to implement, configure and develop high-availability options.

    What's my experience with pricing, setup cost, and licensing?

    Review licensing calculation is based on criteria. I recommend not to license based on the number of jobs.

    Which other solutions did I evaluate?

    We evaluated other options, including Maestro, CA7, and Control M, to name a few.

    What other advice do I have?

    Look for industry trends, overall deployment, scale and scope, features and functionality and vendor support structure/relationship.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
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    Updated: January 2025
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    Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.