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it_user796224 - PeerSpot reviewer
Workload Automation Scheduler at a financial services firm with 1,001-5,000 employees
Real User
Streamlines job submission and reduces the possibility of scheduling errors
Pros and Cons
  • "The scheduling feature allows us to know when jobs are going to run and makes sure they run in the order needed."
  • "Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time."
  • "Because this product only computes processing days, it is hard when things need to be scheduled according to non-processing days."
  • "Some of the reports are either a bit hard to understand or don’t give you what you might expect to see."

How has it helped my organization?

Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time.

What is most valuable?

The scheduling feature allows us to know when jobs are going to run and makes sure they run in the order needed.

What needs improvement?

Because this product only computes processing days, it is hard when things need to be scheduled according to non-processing days. 

Some of the reports are either a bit hard to understand or don’t give you what you might expect to see.

For how long have I used the solution?

More than five years.
Buyer's Guide
AutoSys Workload Automation
November 2024
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Tech support is excellent, especially if you have a problem that gets bumped to level-two people. The level-two people are great at figuring out what happened and what you do next.

Which solution did I use previously and why did I switch?

We switched from Burroughs to IBM, previously.

How was the initial setup?

Complex, but we have a complex schedule.

What's my experience with pricing, setup cost, and licensing?

I’m not involved in this aspect.

Which other solutions did I evaluate?

Yes, IBM’s solution.

What other advice do I have?

Get on the community. Ask questions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user778584 - PeerSpot reviewer
Applications Developer
Vendor
Robust platform that does the work of dozens of people, all in one place
Pros and Cons
  • "We don't have to manually run things anymore. We can have the work that a team of 50 people would do, all inside of one platform."
  • "The lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash."

What is our primary use case?

Usually what we end up doing with Workload Automation is, we have a lot of different jobs: different batch scripts, PHP scripts, everything that we need to run at specific times in chains, with banner-related instances, which means different database connections. We need all the stuff to happen, we need to know that it's going to happen, and if it doesn't we need to make sure that we get logs as to why. That's usually the general work case that we have.

It's performed very well. I think right now the one issue that we're having is we have a lack of documentation on it and the different jobs that are inside of it. But the platform itself is working very well.

What is most valuable?

The most valuable feature is probably just the robustness of the platform itself, where you can go in and put any code inside of it and, as long as the server that you have it running on has the legs to be able to execute all that, it's good to go.

How has it helped my organization?

We don't have to manually run things anymore. We can have the work that a team of 50 people would do, all inside of one platform.

What needs improvement?

Again, lack of documentation, that is an issue. When we do need to bring it down for maintenance, it is always a scary moment for us because we have never had it crash. When we don't have any documentation, we don't really know what to expect if we do have to bring it down but there haven't really been any issues with it.

I'm probably not the right one to ask about features for upcoming versions mostly because we are using an old version of this product. However, if I had to, I'd probably say that it would be really nice if it had the ability to see, on a more top-level scale, what's going on inside of the system. Right now it is very granular. You do have to get very deep into the system to see what jobs are happening, when they're happening, how they're happening, if anything's failed. If they could have a more high-level view of that, that would be really nice.

I gave it an eight out of 10 because we are using an older version right now. I'm sure the newer version that they have is really great. 

The thing that's preventing us from upgrading to the latest version is personnel resources. We don't have enough staff. I think after this conference (CA World) we're probably going to be setting up new servers to go ahead and update. With that, we have a lot of financial related things on our version, so shifting everything over to the new version is going to take a lot of time. We don't know exactly how it's going to be different.

What do I think about the stability of the solution?

It is very stable. We haven't had it go down yet so that's very nice, that's always good. We've been using it about 10 years now and we've never had any crashes.

What do I think about the scalability of the solution?

We haven't had any issues. If we need more space, we just throw more space on the servers. If we need to have it connect to more databases or more services, there really is no issue with it.

How is customer service and technical support?

We have used it before, however, we haven't really needed it too much. Usually, most of the issues that we would have, you can find documentation about them somewhere online. We also know that there are other universities in Georgia that use this product so we usually end up reaching out to them before we have any other issues.

What other advice do I have?

When choosing a vendor, since we're a university, what is important is the cost, and then who does it benefit. Is it going to benefit the student body? If it does, perfect. It does benefit the employees, perfect. Other than that, are there any other people, any other companies that offer something similar, and what do they do. Outside of that, how hard is it going to be for us to bring them on and what does a company do with the data that we give them. That is a very important piece. If we have to give student data to that system, does that student data go anywhere? If it does, that violates federal laws, things like that.

As far as advice, make sure that you document everything. As you're setting it up, work closely with other universities, figure out what best cases are going to be, best practices. Really just have a deep understanding of what you are wanting to do with it, what jobs that you want it to do, what processes are you wanting to map out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
November 2024
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
Architect at Sight Spectrum
Real User
Top 20
User-friendly, good support, and high availability
Pros and Cons
  • "The most valuable feature of AutoSys Workload Automation is user-friendliness. If someone has some knowledge of the tool they can use it."
  • "It would be helpful to be able to monitor and manage workload windows so we could minimize downstream applications. This would allow us easier access to the applications."

What is our primary use case?

We are using AutoSys Workload Automation for parent jobs and can create scripts for automation.

What is most valuable?

The most valuable feature of AutoSys Workload Automation is user-friendliness. If someone has some knowledge of the tool they can use it.

What needs improvement?

It would be helpful to be able to monitor and manage workload windows so we could minimize downstream applications. This would allow us easier access to the applications.

For how long have I used the solution?

I have been using AutoSys Workload Automation for approximately seven years.

What do I think about the stability of the solution?

The solution is stable. 

We are able to view reports at any point in time

What do I think about the scalability of the solution?

AutoSys Workload Automation is scalable.

We plan to increase our usage of the solution.

How are customer service and support?

I have used the support from the vendor.

Which solution did I use previously and why did I switch?

I have used other solutions similar to AutoSys Workload Automation. 

How was the initial setup?

We can do the process with a script and it does not take more than 10 minutes. The environment can play a role in how long it will take and what type of script we need to use.

What's my experience with pricing, setup cost, and licensing?

We paid to use the solution monthly.

Which other solutions did I evaluate?

When comparing this tool to others it is far better.

What other advice do I have?

I recommend this solution to others. 

I rate AutoSys Workload Automation an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Enterprise IT Management Consultant with 51-200 employees
Vendor
Granular Security enables self-service role-based access. There are still too many screens and the use cases need to be handled in a more "compact" way.

What is our primary use case?

A strong aspect of our current use case is to provide integration with the Zeke mainframe scheduler and enable cross platform job dependencies between the two worlds.

How has it helped my organization?

Self-Service can enable the support team to move from being a bottleneck to being the go-to team for expertise and advice and to focus on maintaining the infrastructure.

What is most valuable?

Granular Security enables self-service role-based access. JIL language is always a big accelerator for creating/editing job flows efficiently.

Great at handling timezones and daylight savings adjustments.

What needs improvement?

Despite the commitment of the development team to improve the UI since version 11.3, the WCC module still lacks true quality. There are still too many screens and the use cases need to be handled in a more "compact" way. I have not seen the v12 product yet.

Note that this product is now a legacy product with a dwindling user base and support.

Do not consider for a green site implementation

For how long have I used the solution?

We've been using v11.3.6 for years, and the tool in general since 2006.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

We've had no trouble scaling it for our needs.

How are customer service and technical support?

Customer Service:

The user conference used to be a great way to catch the attention of the development and product management team. Sadly, these are a thing of the past.

Technical Support:

Technical support has noticeably gone down since the Broadcom takeover of CA. A lot of the knowledge base is now on line and the expectation is that users self-support with that. The level of depth that the support organisation provides is not as deep as previously. We have not experienced any emergency situations though, so can't comment on that.

How was the initial setup?

The initial setup was not hugely complicated, but do set aside four to six man-months if you are not using specialist services. The product does require some careful thinking around the High Availability and security sides. Thorough qualifications testing is recommended for a scheduler, too.

What about the implementation team?

If you don't buy competence, you will need to build it internally which takes time. The recent versions of the product are a lot more complex than the relatively simple 4.0.

What's my experience with pricing, setup cost, and licensing?

Legacy product with dwindling user base and support.

What other advice do I have?

Get some specialist help if you don't have internal knowledge.

This product is now legacy.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user779211 - PeerSpot reviewer
IT Support at a financial services firm with 10,001+ employees
Real User
It has been a very stable staple for us

What is most valuable?

Mostly its stability.

What needs improvement?

With requirements, they have "always" and "skip" on them. That would be nice, for them to have it on triggers also. So, if a customer says, "I want to demand this output, only these certain triggers," the scheduler could shut it off.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's very, very stable. We've never had any problems with it.

What do I think about the scalability of the solution?

I would give scalability a 10 out of 10.

How is customer service and technical support?

We've used it for a couple of questions when we didn't know the answers. They were great, and very informative. We've even used it for CA Datacom. And since I was a newbie doing upgrades with that, they pretty much held my hand through it, and gave me different suggestions. So, thumbs up to them.

What other advice do I have?

The one that we actually support is the CA-7 Edition for the scheduling package. It's very, very stable, always has been. And we rarely have any problems with it, so that's great.

The important criteria when selecting a vendor include

  • that it works with other products
  • stability, definitely
  • and that it works great in DR.

If I were to advise someone who is looking at this kind of solution, I would say always look at multiple products, and decide from there. I would tell themabout the staple we've had with the CA-7 here, some people may say it's old, pre-historic, but it works great for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user778509 - PeerSpot reviewer
Infrastracture Team Lead at a tech services company with 10,001+ employees
Real User
A user-friendly solution that has flexibility and the scalability which can be used from the back-end

What is our primary use case?

We use it for running jobs of workload automation, specifically bad jobs.

What is most valuable?

The flexibility and the scalability that it can be used from the back-end. It is very user friendly.

How has it helped my organization?

It is more scalable. We run around 100K jobs on a daily basis. To manage that much workload on the system, it is very reliable in terms of the uptime on the system.

What needs improvement?

The scalability could be improved upon. According to the roadmap, this should be addressed in upcoming features.

The emailing feature that we have, when there is a figure, you fill it in. This should be an emailing feature that is enabled.

What do I think about the stability of the solution?

It had downtime, but Sevis has been very supportive in that aspect.

We run about 100K jobs on a daily basis, so this adds up to having more critical customers in terms of reliability.

How is customer service and technical support?

We have used the Techno Global support when we have had issues. 

How was the initial setup?

I was not a part of the initial setup.

What other advice do I have?

I would recommend this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
Technology Operations Director at a insurance company with 1,001-5,000 employees
Real User
Some of the valuable features are the automation of patch process and reporting. SQL server clustering is not supported.
Pros and Cons
  • "Automation of patch process."
  • "SQL server clustering is not supported."

What is most valuable?

  • Automation of patch process
  • SQL integration
  • Reporting

How has it helped my organization?

It has improved our organization by automating processes in a centralized platform. We are more productive and we can provide a better value to the business.

What needs improvement?

SQL server clustering is not supported.

For how long have I used the solution?

We have been using the product for seven years.

What do I think about the stability of the solution?

Maintenance to the database must be performed to prevent stability issues.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

We previously used SQL but that solution is very limited.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Validate how many agents you need beforehand.

Which other solutions did I evaluate?

We evaluated JAMS.

What other advice do I have?

I recommend that they evaluate a high availability infrastructure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user350691 - PeerSpot reviewer
Senior Manager - Application Operations Shared Services - Scheduling & File Transfer with 501-1,000 employees
Vendor
We have a robust architecture that runs over 10,000 jobs a day. I'd like to see iDASH integration with monitoring, but I believe that's coming.

Valuable Features

In our current environment, we have a large community of users. So Workload Automation helps us with our complex job scheduling with automating placements.

Improvements to My Organization

I believe it's a mission-critical application that is required within the company because everything requires to be scheduled. Everything needs to move. In today's economy, everything is 365-24/7.

In all aspects of the company, whether you're in the actual trading or in the wholesale or retail space, you're our internal client and we treat you like a customer. Ultimately, we're in operations.

Room for Improvement

It needs more complex scheduling capabilities on the end points. For that to happen, you really need the next version of AutoSys that has the ability to do that. We used it as an opportunity to test out what that next version going to look like, so when we deployed enterprise-wide, we had a little bit of understanding of how it's going to work.

Also, it shouldn't take longer than six months to do a deployment. I heard good things about being portable, meaning CA is able to introduce a lot of agents as packages on top of your existing environment that you're going to add. That's some of the good things that I'm hearing and I'm looking forward to seeing those because our business requirements always expand.

I'd also like to see iDASH integration with monitoring, which I think is up and coming.

Use of Solution

I've used it for almost 3 years.

Deployment Issues

I've had no issues deploying it.

Stability Issues

We've had stability issues, but CA's pretty prompt about fixing things for us. We've had commonly-known bugs that are fixed after an upgrade.

Scalability Issues

It's been scalable. Architecture-wise, it's pretty robust, and we've been able to work it out with CA. We run over 10,000 jobs a day.

Customer Service and Technical Support

Technical support is relatively on the upper hand of some of the companies that we deal with because we do have dealings with our account management team. When we have a major deployment, the support team is made fully aware of that. If, for example, if we're doing a deployment on the weekend, we have a 1-800 number that we can call. It's been great.

Initial Setup

For the original implementation, I wasn't involved, but we are moving to a newer release. We have built an environment where I was involved. Complexity-wise, it's more or less a specific business requirement that we needed.

Other Advice

At this moment, we've been pretty long-term customer with CA. I don't think there's any product out there that we're going to be willing to switch out at the moment, given what their customer base is, what the capabilities of the product and how it fits into our model.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Workload Automation
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.