What is our primary use case?
Avanan Cloud Email Security prevents data leakage to unauthorized users in the company networking system.
It blocks ransomware attacks for confidential information shared among teams.
We were able to integrate successfully with Microsoft 365. AI has data sets that detect phishing attacks with immediate blocking before they reach an email inbox. T
he product has provided great security for both stored files on our cloud database and the entire infrastructure. It has the capability of accessing the authenticity of any information that is being shared or uploaded to our cloud servers.
How has it helped my organization?
This software has kept the company information systems very secure for a long period, and we are proud of that.
Email security had given teams headaches for a long time before we bounced on this software. It responds faster to any threats, and the cost of management is relatively low compared to most solutions in the market.
The customer support team has worked with us since we deployed it and have provided us with clear guidance and provisions, including necessary support tools. Malicious emails that were being shared with viruses cannot leak into an inbox without being detected.
What is most valuable?
Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents.
Reporting on any malicious email helps teams share information to be aware of any untrusted data sources.
The application has an email filtering system that monitors the transfer of emails to ensure only secure and compliant emails goes through.
The application has a vulnerability screening interface that checks email quality and security situations before transferring to third parties.
What needs improvement?
The set features are very effective and very powerful in any given task or project.
The solution's email detection criteria has always been robust, and I thank the entire team for coming up with a great solution.
The cost can be reviewed to enable SMEs to acquire it and enjoy great security features.
The application has been one of the best since it has a protection solution for all computing devices across the organization.
The vendor team can be more vigilant and always keep the upgrades on time to avoid out-dating scenarios. They can upgrade the product to be supported by SaaS applications.
The response to new threats is sometimes slow and can lead to data compromise. The security system is very sensitive, and it sometimes pushes safe emails to the spam folder.
For how long have I used the solution?
I've used the solution for one year and eight months.
What do I think about the stability of the solution?
I have not experienced downsides for stability over the time I have used it.
What do I think about the scalability of the solution?
The solution came as a blessing after a long search for the best email protection tool.
How are customer service and support?
The customer support staff has worked with us closely and ensured that everything works excellently.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Avanan is the only cloud email security platform that I have worked with.
How was the initial setup?
The setup procedure was not complicated at all.
What about the implementation team?
We deployed the platform with the help of the vendor team.
What was our ROI?
There is improved email network security with increased ROI.
What's my experience with pricing, setup cost, and licensing?
Overall, the performance has been excellent, and the setup process is easy.
Which other solutions did I evaluate?
There was no other option that we looked at.
What other advice do I have?
The operations and services have been outstanding, and I have no additional comments.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.