Try our new research platform with insights from 80,000+ expert users
reviewer1933986 - PeerSpot reviewer
Business Development Manager at a computer software company with 201-500 employees
User
Aug 8, 2022
Cost-effective with good sandboxing and easy for non-technical users
Pros and Cons
  • "Easy to use for non-technical users."
  • "It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."

What is our primary use case?

We have been using this tool for email security to safeguard us from online threats and vulnerabilities like phishing, malware, ransomware, and DDoS attacks. 

This is a cloud tool and is easy to use for end users. It also offers real-time protection so that security is very well ensured. It is very easy to implement and a very simple to use for non-technical end users too. This also comes with advance screening. Overall, compared to features, the cost is very reasonable and output of this tool is very good. 

How has it helped my organization?

The product has reduced the risks like malware, ransomware, phishing, and other vulnerabilities hence reducing our IT cost against the same. It also ensures that spam doesn't reach any primary mail and gets junked. 

It also helps in the in-depth screening of all the emails on a real-time basis, thus providing complete protection. It quarantines unwanted and suspected emails, thus saving from threats and also saving time.

Overall, this helps organizations rely on this tool for future unforeseen attacks, threats, and vulnerabilities.

What is most valuable?

1) The advanced AI algorithm identifies phishing, malware, and other threats on a real-time basis.

2) It's also capable of sandboxing suspected emails for our review.

3) It's very cost-effective and easy implementation.

4) Easy to use for non-technical users.

5) Complete cloud-based solutions and protection are available round the clock, 24/7/365. We haven't noticed any downtime so far.

6) Avanan is continuously upgrading its library so that new threats can be easily identified and helps in quick protection.

Overall, It's peace of mind for Email Security.

What needs improvement?

They need a little bit of improvement in AI logic, as sometimes, it quarantines frequent mailers as spam/suspects. This should be improved in the next update.

It should also decrease the time in detailed scanning. That said, it is not a big problem.

It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss.

It should give us more detailed analytics about threats identified, quarantined, and deleted and a report can be maintained for future screening and reviewing.

Buyer's Guide
Avanan
January 2026
Learn what your peers think about Avanan. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this tool for one year.

How are customer service and support?

Their customer support is very quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have just used internet security.

What's my experience with pricing, setup cost, and licensing?

Overall, this is very easy to set up. It has SaaS-based pricing so organizations can charge per their users and can subscribe as needed. Overall, it was quite cheap. Sometimes, they also have a promotional campaign and you can get good discounts.

Which other solutions did I evaluate?

We looked into many options, however, we find this as the most cost-effective.

What other advice do I have?

This is the best-budgeted email security tool and has all the decent features it should have.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2000274 - PeerSpot reviewer
Software Engineer at a tech vendor with 201-500 employees
User
Nov 24, 2022
Safeguards privacy, offers helpful support, and has good detection capabilities
Pros and Cons
  • "It can detect corrupted files and filters out documents with viruses."
  • "It is complicated for new users unfamiliar with the modern cloud networking infrastructure."

What is our primary use case?

Avanan has been an everlasting security solution for our email and messaging applications. 

We have been able to set up reliable security standards that can secure our email from external attacks. This software automatically detects any email anomalies that can be a threat to our data. 

When browsing and doing my research, it quickly detects any unsafe sites. Avanan Cloud Email Security keeps our networking infrastructure clean always to ensure we share information and other useful content in a safe environment.

How has it helped my organization?

The enhancement of clean emailing and messaging infrastructure has been a great achievement promoted by this platform. 

It can detect corrupted files and filters out documents with viruses. It is easy to deploy and run this software across various related networking infrastructure to safeguard privacy. 

It has blocked most phishing attacks that used to appear with emails and saved our employees time. Sending documents and sharing confidential information through this platform is ever secure due to end-to-end encryption.

What is most valuable?

The capability of blocking suspicious emails has helped us to build trust with our clients. The multi-layer security features provide comprehensive protection of cloud collaboration suites such as Office 365

Advanced anti-phishing tools blocks emails that are not safe from landing in the inbox of the email receiver. All the set functionalities have brought a positive impact on the communication chain across the enterprise. 

The software has kept data from the cloud and on-premise safe since the day we deployed it. The organization of emails and the transfer of crucial information has improved.

What needs improvement?

I faced a few challenges from the user dashboard, like data visualization. 

It is complicated for new users unfamiliar with the modern cloud networking infrastructure. 

The email filtration system is not well set since it sometimes blocks useful emails that are safe. 

New users find it more cumbersome to work with this application due to its complications in nature and many set rules. 

I request automatic updates to avoid time wastage during working hours. 

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is stable, and the performance is excellent.

What do I think about the scalability of the solution?

Integration with other applications took place in an efficient manner.

How are customer service and support?

The customer support service team has set great goals to help our teams, and they are ever ready to help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This solution works perfectly.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation took place through the vendor.

What was our ROI?

The recorded ROI has increased from 25% to 40% since we deployed it.

What's my experience with pricing, setup cost, and licensing?

The cost and setup procedures are good.

Which other solutions did I evaluate?

I evaluated other email security products, however, Avanan was the best.

What other advice do I have?

For cloud email security, this is the best platform to consider.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Avanan
January 2026
Learn what your peers think about Avanan. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,853 professionals have used our research since 2012.
reviewer2008410 - PeerSpot reviewer
Software Engineer at a tech vendor with 201-500 employees
User
Nov 21, 2022
Great support, block spam, and provides good security
Pros and Cons
  • "When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
  • "The customer service team could come up with clear tutorials on how to use this platform to help new teams."

What is our primary use case?

Avanan has transformed the email-sharing system faster than we ever imagined. I can easily share emails with my colleagues without fear of phishing attacks. 

It detects any attacks on our information system before they can cause problems and protects against unexpected risks that can leak confidential information.  

The system screens any data that is shared within its network to eliminate viruses and detect ransomware attacks in advance. It blocks any detected unsafe attached file that can be transferred with other documents.

It is easy to set up and learn how Avanan operates on mobile and desktop devices.

How has it helped my organization?

I have experienced a secure environment where employees can share files with their colleagues without any external attacks. 

This platform classifies data to ensure that users can easily locate information from both the cloud and on-premise databases. Integration with other applications took place efficiently, and the operating system supported it. 

When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action. 

Phishing and malware attacks have been forgotten since we deployed this software.

What is most valuable?

The threat detection feature has helped team members to be vigilant and set up suitable measures to guard data before the occurrence of any damage. 

Blocking spam has helped employees to have an easy time sharing information and secure files in a safe environment. 

End-to-end security encryption protects both the sender and receiver of email in the entire communication network chain. Emails are delivered very fast since there is no message degradation. 

The setup process is simple for new users, and the configuration process with other tools takes place effectively.

What needs improvement?

Email querying is not efficient throughout. Sometimes, the system is slow when transferring bulky emails. 

The customer service team could come up with clear tutorials on how to use this platform to help new teams. 

The email protection features have been performing effectively. In the overall experience, I have come to conclude that Avanan has the best email management tools that can prevent cyber attacks. I highly recommend this software's excellent work and transformation since we deployed it. 

The next release should be more comprehensive to catch up with modern changing trends in data management.

For how long have I used the solution?

I've used the solution for 16 months.

What do I think about the stability of the solution?

It is stable and easy to use.

What do I think about the scalability of the solution?

This email security platform has impressed me with its functionalities.

How are customer service and support?

The customer support service is proactively and highly dedicated to serving all customers.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the best solution I have worked with.

How was the initial setup?

The setup process was straightforward.

What about the implementation team?

Implementation took place through the vendor.

What was our ROI?

Return on Investment has been positive throughout.

What's my experience with pricing, setup cost, and licensing?

The billing charges are affordable.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Avanan's performance has been excellent, and I would work with it anytime.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2024712 - PeerSpot reviewer
Planning Analyst at a printing company with 1,001-5,000 employees
User
Nov 17, 2022
Enhances data security, good support, and easy to set up
Pros and Cons
  • "It can retract unsafe emails and remove them from the entire communication channel."
  • "Familiarization with performance for new teams may take a long time."

What is our primary use case?

Avanan Cloud Email Security helps secure emails shared among our colleagues. 

It detects any virus that can spoil email in advance and quickly blocks it. The set AI has powerful data sets that stop email phishing attacks before they reach the inbox. 

The software monitors applications within the company networking systems to ensure they correspond with each other effectively. No one can take account without the authorization of the owner. This platform has an automated alert system that notifies the members about any unsafe content attached to the emails.

How has it helped my organization?

This tool has helped the company mostly in managing emailing systems and enhancing data security. It has stopped the spread of unsafe data across the company networking system. Email collaboration helps employees in the organization manage online meetings in a secure environment. 

Avanan Cloud Email Security has empowered teams with modern data security management knowledge and provided enough awareness that helps employees to prepare for any outcomes. It accelerates the speed of sharing information between our members with comprehensive security measures. 

What is most valuable?

The capability to secure all emails has created a productive environment for sharing data and the transformation of critical online services. The product has guaranteed security across our partners and internal infrastructure. The installation process takes a few minutes with all the features in place. 

The enforcement of data mapping and security tools prevents the spread of malicious emails. 

It can retract unsafe emails and remove them from the entire communication channel. 

Connection via the API has enhanced successful integration with other applications and boosted performance.

What needs improvement?

Familiarization with performance for new teams may take a long time. 

The compatibility with some devices is not efficient. They can upgrade the next release to be compatible with most mobile and desktop devices. 

The set prices and billing frequencies are not favorable to small-scale business enterprises. 

The overall performance in an excellent environment is robust. Avanan has done a tremendous job in the organization by connecting teams under secure infrastructure and monitoring data flow. 

I would totally recommend it to other companies for better workflows and effective email security.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable with a powerful performance.

What do I think about the scalability of the solution?

I am impressed by the availability and suitability of Avanan.

How are customer service and support?

The customer support services are fair, and they quickly respond to our requests.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've had no experience with a similar solution.

How was the initial setup?

It is easy to setup.

What about the implementation team?

The implementation took place through the vendor.

What was our ROI?

The recorded ROI has been positive since we first deployed it.

What's my experience with pricing, setup cost, and licensing?

The setup cost is favorable to many businesses.

Which other solutions did I evaluate?

This has been my email security platform since I started my career.

What other advice do I have?

I am satisfied with the overall performance and I recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2005806 - PeerSpot reviewer
Payroll Specialist at a computer software company with 501-1,000 employees
Real User
Nov 3, 2022
Great email filtering system with helpful reporting and quick blocking capabilities
Pros and Cons
  • "Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
  • "The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."

What is our primary use case?

Avanan Cloud Email Security prevents data leakage to unauthorized users in the company networking system. 

It blocks ransomware attacks for confidential information shared among teams. 

We were able to integrate successfully with Microsoft 365. AI has data sets that detect phishing attacks with immediate blocking before they reach an email inbox. T

he product has provided great security for both stored files on our cloud database and the entire infrastructure. It has the capability of accessing the authenticity of any information that is being shared or uploaded to our cloud servers.

How has it helped my organization?

This software has kept the company information systems very secure for a long period, and we are proud of that. 

Email security had given teams headaches for a long time before we bounced on this software. It responds faster to any threats, and the cost of management is relatively low compared to most solutions in the market. 

The customer support team has worked with us since we deployed it and have provided us with clear guidance and provisions, including necessary support tools. Malicious emails that were being shared with viruses cannot leak into an inbox without being detected.

What is most valuable?

Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents. 

Reporting on any malicious email helps teams share information to be aware of any untrusted data sources. 

The application has an email filtering system that monitors the transfer of emails to ensure only secure and compliant emails goes through. 

The application has a vulnerability screening interface that checks email quality and security situations before transferring to third parties.

What needs improvement?

The set features are very effective and very powerful in any given task or project. 

The solution's email detection criteria has always been robust, and I thank the entire team for coming up with a great solution. 

The cost can be reviewed to enable SMEs to acquire it and enjoy great security features. 

The application has been one of the best since it has a protection solution for all computing devices across the organization. 

The vendor team can be more vigilant and always keep the upgrades on time to avoid out-dating scenarios. They can upgrade the product to be supported by SaaS applications. 

The response to new threats is sometimes slow and can lead to data compromise. The security system is very sensitive, and it sometimes pushes safe emails to the spam folder.

For how long have I used the solution?

I've used the solution for one year and eight months. 

What do I think about the stability of the solution?

I have not experienced downsides for stability over the time I have used it.

What do I think about the scalability of the solution?

The solution came as a blessing after a long search for the best email protection tool.

How are customer service and support?

The customer support staff has worked with us closely and ensured that everything works excellently.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Avanan is the only cloud email security platform that I have worked with.

How was the initial setup?

The setup procedure was not complicated at all.

What about the implementation team?

We deployed the platform with the help of the vendor team.

What was our ROI?

There is improved email network security with increased ROI.

What's my experience with pricing, setup cost, and licensing?

Overall, the performance has been excellent, and the setup process is easy.

Which other solutions did I evaluate?

There was no other option that we looked at.

What other advice do I have?

The operations and services have been outstanding, and I have no additional comments.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Analyst at a tech services company with 1,001-5,000 employees
User
Oct 18, 2022
Good email encryption and blacklisting capabilities with the ability of detecting suspicious links
Pros and Cons
  • "Email encryption enhances end to end security of any data before it passes through the networking system."
  • "They should come up with a mobile application so that it can be more flexible."

What is our primary use case?

Avanan Cloud Email Security is used in the entire organization to protect emails from malware attacks. It detects any threat to emails before landing in their inbox and quickly alerts the IT team. 

We have installed it across the on-premise devices and cloud servers to enhance thorough security infrastructure. It easily tracks emails that are shared within the premises to ensure they are safe and the network involved is secure. It is easy to navigate over the user interface and learn how to use the set features within a short period of time.

How has it helped my organization?

We have highly benefited from this platform since we deployed it. 

It has provided reliable security to our email infrastructure and developed a secure working environment. We used to encounter a lot of challenges of losing data and unauthorized external attacks by cyber hackers. It ensures there is an effective collaboration among the team members in the entire company. Prevention of phishing emails has enabled my colleagues to focus on more important production programs without fear of malware attacks.

What is most valuable?

The email attachment protection feature detects any compromised link in an email. It blocks the compromised attachment for a thorough security checkup before delivery. 

It blacklists any email that is found to have not met the standard security merit before it is shared among colleagues. 

Email encryption enhances end to end security of any data before it passes through the networking system. 

Avanan Cloud Email Security has eliminated spam and provided the best information-sharing infrastructure in the organization.

What needs improvement?

They should come up with a mobile application so that it can be more flexible. The set security system does not detect some extensions attached to emails that can sometimes be dangerous to the users. 

The overall performance has been great, and the customer support staff has always provided much-needed support from the IT team. The solution has been of more help compared to a few operations challenges that occurred all of a sudden. 

The cost is higher for SMEs, however, the pricing and billing criteria can be lessened to accommodate more willing customers.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable, and its performance is outstanding.

What do I think about the scalability of the solution?

The configuration process with other applications was successful.

How are customer service and support?

The customer support staff is highly professional and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not worked with a similar solution.

How was the initial setup?

The setup process is straightforward.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

ROI has been positive, and the revenue growth has increased.

What's my experience with pricing, setup cost, and licensing?

The cost of setup is relatively low compared to other products.

Which other solutions did I evaluate?

The company evaluated Proofpoint Email Protection, yet Avanan was more powerful.

What other advice do I have?

I totally recommend the use of this product to other organizations for effective email security enhancement.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1717590 - PeerSpot reviewer
Database & Internal Processes Coordinator at a energy/utilities company with 51-200 employees
User
Nov 18, 2021
Easy to implement, great at catching threats, and has excellent customer service
Pros and Cons
  • "The customizable rules allow you to change aspects."
  • "Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."

What is our primary use case?

We use the solution for email security. We were getting phishing and impersonation attacks. We noticed that we (IT) were getting emails asking if random emails were legit, which were obviously not. This scared us and we began to worry about ransomware since we deal with sensitive customer/client info. We needed a solution fast. Being a small company, we needed the biggest bang for our buck so we looked at pricing, including if implementation was extra, which is more common than you think. Once implemented, it handles itself and all we have to do is review threats.

How has it helped my organization?

The product is so easy to implement; it wasn't a burden. Now, we aren't worried about any email threats as Avanan catches everything. 

It has improved our organization by allowing our small IT team to keep their eyes on our whole company. We now don't have to worry about our employees clicking links that are not safe. Avanan even replaces the links to ensure they are safe. 

It also catches all the impersonation emails we get that are quite sneaky - even those trying to change bank accounts and whatnot, which is definitely scary.

What is most valuable?

The customizable rules allow you to change aspects. 

It's so easy to implement using AD. 

When looking for a solution, we wanted an easy implementation that didn't cost more and was fast, that is used an active directory, and was cost-effective (since we are a smaller company). 

With our small IT team of 2 people, we can just set rules initially and be done with it. 

You can create rules with good sensitivity and can create rules along the way, like allowing whitelist and blacklist rules, which is nice.

What needs improvement?

I would say no improvements are necessary. They are constantly making upgrades and improvements. 

The only thing that used to bug me, which they fixed, was when I cleared alerts or any activity, it wouldn't clear very quickly so I didn't know if they were cleared or not. 

Another issue, which is not that bad, is it can be a little over-sensitive. Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules.

For how long have I used the solution?

I've used the solution for a little over a year.

What do I think about the stability of the solution?

We have no doubt in terms of the stability of this product.

What do I think about the scalability of the solution?

This product can be used for any scale of business.

How are customer service and support?

They have the best customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have the built-in Microsoft "protection". We use Avanan on top of it, as MS doesn't catch anything.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

We handled the setup in-house; I implemented it.

What was our ROI?

The product has paid for itself within a few months.

What's my experience with pricing, setup cost, and licensing?

This product is the best choice for pricing. For implementation, you don't even need the end-users to do anything. 

Which other solutions did I evaluate?

Yes, we looked at many options, especially McAfee and the other big-name brands. 

What other advice do I have?

We never looked back, no regrets on picking Avanan.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2008407 - PeerSpot reviewer
Java Developer at a tech services company with 51-200 employees
User
Oct 31, 2022
Good dashboards and helpful API-based email protection tools with excellent monitoring
Pros and Cons
  • "The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
  • "The system could be designed to give corporate emails first priority due to demands."

What is our primary use case?

The main features that stimulated the deployment process are the data leak prevention for inbox and outbox emails. 

The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure. 

The software has been able to protect sensitive data from unauthorized external attacks. The spam filters enhance a secure message exchange chain that cyber attacks cannot easily compromise. The system can be easily deployed in multiple environments, including cloud and on-premises.

How has it helped my organization?

This solution has helped the company protect confidential information that might potentially leak through emails and expose critical secrets. Monitoring the entire email networking system has enabled teams to share documents without fear of being attacked. Customers have expressed their satisfaction with our communication system since it is encrypted from end-to-end. We are grateful for the solution and its great advances in connecting teams under a secure environment that cybercriminals cannot compromise.

What is most valuable?

The main feature that has impressed all the teams is the security enhancement of E2E. The cloud-native controls prevent data loss and ensure data transfer systems comply with the company security policies. 

The system ensures that emails are sent to the right destinations with the intended information. The API-based email protection tools prevent account takeover by ransomware attackers and phishing attacks. 

There is a security overview on the dashboards that pinpoint where there are security threats and measures that can be taken on the spot.

What needs improvement?

Frequent updates should be made on time to keep the system running effectively. The data exports and imports process is slow, thus affecting performance sometimes and thereby deterring users who want to use that feature. 

The system could be designed to give corporate emails first priority due to demands. 

The software performance has met our demands and kept our email channels clean. The next release can focus more on the modern networking infrastructure on marketing. Avanan has done excellent in overall outcomes, and I would recommend them anytime.

For how long have I used the solution?

I've used the solution for nine months.

What do I think about the stability of the solution?

The overall performance is excellent.

What do I think about the scalability of the solution?

I have great trust in this product and its operations. It is scalable. 

How are customer service and support?

The support team is proactive and innovative when it comes to service delivery.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Avanan has been my main solution.

How was the initial setup?

The setup process was straightforward.

What about the implementation team?

The implementation was handled in-house.

What was our ROI?

The total ROI continues to grow with time.

What's my experience with pricing, setup cost, and licensing?

The setup cost and pricing are good for many SMEs.

Which other solutions did I evaluate?

I evaluated other options, however, this software is better in terms of performance.

What other advice do I have?

Avanan Cloud Email Security is the most powerful solution in email protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.