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Sudhir  Parmar - PeerSpot reviewer
Business Development Manager / Business consultant at DRC Systems
Real User
Simple to use with real-time security capabilities and comprehensive email screening
Pros and Cons
  • "The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
  • "It should reduce the amount of time needed for thorough scanning."

What is our primary use case?

It is simple for end customers to utilize. It's a cloud-based service. 

It provides real-time security, which greatly increases security. 

It is incredibly simple to use, even for non-technical end users, and very straightforward to build. 

Additionally, advance screening is included. Overall, this tool's cost is fairly cheap given its features and excellent output.

We have been utilizing this tool for email security to protect us from online dangers and weaknesses like phishing, malware, ransomware, and DDoS assaults.

How has it helped my organization?

The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities. Consequently, our IT expenditures related to them have dropped. Furthermore, it guarantees that spam is eliminated before it can reach any direct message.

Also, it helps with comprehensive real-time email screening, providing complete protection. It quarantines unwanted and suspect emails to gain time and defend against risks.

Overall, this makes it simpler for companies to rely on this technology to guard them against unforeseen threats, weaknesses, and assaults.

What is most valuable?

1) It is incredibly affordable and simple to deploy.

2) The cutting-edge AI technology detects real-time malware, phishing, and other risks.

3) It has the ability to sandbox questionable emails for analysis.

4) Simple for non-technical individuals to utilize.

5) Complete cloud-based solutions and protection are accessible 24 hours a day, seven days a week. So far, we haven't seen any downtime.

6) Avanan regularly updates its library to make recognizing new threats easier and aid in prompt defense.

Overall, it provides email security piece of mind.

What needs improvement?

Since it periodically identifies ordinary emailers as spam or dubious, they may need some AI logic improvement. This should be improved with the upcoming release.

It should reduce the amount of time needed for thorough scanning. It is not a significant problem, though.

It should also offer a fast backup in case any email is unintentionally quarantined or deleted to prevent data loss.

It should provide us with more in-depth analytics on the risks that were found, quarantined, and removed, and a record may be kept for the next screening and review.

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December 2024
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For how long have I used the solution?

I've used the solution for one year.

How are customer service and support?

Their customer service is quite responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

SpamTitan Email Security is one of the solutions we used. The features are not up to mark. They need lots of improvement .

What's my experience with pricing, setup cost, and licensing?

It is easy to set up. The cost is less than other providers.

Which other solutions did I evaluate?

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

This product is very easy to use. I had a wonderful experience with it and the customer service is also very good. No issue occurred during the period of time that I used the product. I recommend this product to everyone.

reviewer2005803 - PeerSpot reviewer
Digital Coordinator at Modis
Real User
Top 20
Fast support, easy tracking, and great customization
Pros and Cons
  • "Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
  • "The system response in a slow computing device affects performance when sending and receiving emails."

What is our primary use case?

The main reason why we secured Avanan Cloud Email Security was to protect business emails from third-party threats. The digital coordination team has updated our outdated email conversation channels with a modern platform. 

Customization has helped all the teams to define policies that can help prevent phishing cases. It monitors emails closely before leaving the sender up to its destination to ensure it does not leak. 

It blacklists emails from unsafe sources to enhance the safety of all parties. Emails sent by mistake are quarantined for resubmission and check-up.

How has it helped my organization?

Email inspection has saved many employees from spam attacks and viruses from unauthorized sources. 

Attached email links can be easily tracked to ensure they are safe for sharing among parties. 

Avanan Cloud Email Security classifies emails and content for faster search and identification. 

Integration with Office 365 enables teams to share large volumes of documents under secure infrastructure. Cases of malicious email transfer from one team to the other have vanished since we secured this tool. 

Categorization of client contacts assists the sales and marketing team in accessing customer contacts faster during marketing campaigns.

What is most valuable?

Prevention of account takeover by ransomware attackers has solved long-term problems that had become normal in the company. 

The customer service has 24/7 online support services that solve any issue faster. 

Reporting on daily performance on data threats has enabled each team to put mechanisms in place to handle any occasional problem. 

Threat protection marks safe business emails that can be shared and blocks any spam before reaching your inbox. The software has responded to threats faster than ever on this email security transformation journey.

What needs improvement?

The customer support staff has often been available to solve any raised issue. 

The system response in a slow computing device affects performance when sending and receiving emails. 

Poor configuration with applications and tools in the business premise can block secure emails. 

I am satisfied with the current functionalities and capabilities. The set billing policies by the Avanan team are suitable for our company and can fit other willing organizations. 

With thorough training and advanced updates to teams on new changes and proper guidelines, this tool can do wonders.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The stability is always excellent.

What do I think about the scalability of the solution?

Avanan has done extremely well with scaling.

How are customer service and support?

The support team responds fast.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Forcepoint DLP. Avanan has been a better option with excellent pricing and performance.

How was the initial setup?

The solution offers an easy setup process.

What about the implementation team?

Implementation was through the vendor team.

What was our ROI?

The growth of ROI stands at 60% annually.

What's my experience with pricing, setup cost, and licensing?

The setup cost and pricing are number one.

Which other solutions did I evaluate?

Avanan had been the best in terms of email security management.

What other advice do I have?

I have no additional features to recommend.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Avanan
December 2024
Learn what your peers think about Avanan. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
reviewer2008410 - PeerSpot reviewer
Software Engineer at Doddle
User
Top 5
Great support, block spam, and provides good security
Pros and Cons
  • "When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
  • "The customer service team could come up with clear tutorials on how to use this platform to help new teams."

What is our primary use case?

Avanan has transformed the email-sharing system faster than we ever imagined. I can easily share emails with my colleagues without fear of phishing attacks. 

It detects any attacks on our information system before they can cause problems and protects against unexpected risks that can leak confidential information.  

The system screens any data that is shared within its network to eliminate viruses and detect ransomware attacks in advance. It blocks any detected unsafe attached file that can be transferred with other documents.

It is easy to set up and learn how Avanan operates on mobile and desktop devices.

How has it helped my organization?

I have experienced a secure environment where employees can share files with their colleagues without any external attacks. 

This platform classifies data to ensure that users can easily locate information from both the cloud and on-premise databases. Integration with other applications took place efficiently, and the operating system supported it. 

When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action. 

Phishing and malware attacks have been forgotten since we deployed this software.

What is most valuable?

The threat detection feature has helped team members to be vigilant and set up suitable measures to guard data before the occurrence of any damage. 

Blocking spam has helped employees to have an easy time sharing information and secure files in a safe environment. 

End-to-end security encryption protects both the sender and receiver of email in the entire communication network chain. Emails are delivered very fast since there is no message degradation. 

The setup process is simple for new users, and the configuration process with other tools takes place effectively.

What needs improvement?

Email querying is not efficient throughout. Sometimes, the system is slow when transferring bulky emails. 

The customer service team could come up with clear tutorials on how to use this platform to help new teams. 

The email protection features have been performing effectively. In the overall experience, I have come to conclude that Avanan has the best email management tools that can prevent cyber attacks. I highly recommend this software's excellent work and transformation since we deployed it. 

The next release should be more comprehensive to catch up with modern changing trends in data management.

For how long have I used the solution?

I've used the solution for 16 months.

What do I think about the stability of the solution?

It is stable and easy to use.

What do I think about the scalability of the solution?

This email security platform has impressed me with its functionalities.

How are customer service and support?

The customer support service is proactively and highly dedicated to serving all customers.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the best solution I have worked with.

How was the initial setup?

The setup process was straightforward.

What about the implementation team?

Implementation took place through the vendor.

What was our ROI?

Return on Investment has been positive throughout.

What's my experience with pricing, setup cost, and licensing?

The billing charges are affordable.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Avanan's performance has been excellent, and I would work with it anytime.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2008407 - PeerSpot reviewer
Java Developer at EROAD
User
Top 20
Good dashboards and helpful API-based email protection tools with excellent monitoring
Pros and Cons
  • "The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
  • "The system could be designed to give corporate emails first priority due to demands."

What is our primary use case?

The main features that stimulated the deployment process are the data leak prevention for inbox and outbox emails. 

The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure. 

The software has been able to protect sensitive data from unauthorized external attacks. The spam filters enhance a secure message exchange chain that cyber attacks cannot easily compromise. The system can be easily deployed in multiple environments, including cloud and on-premises.

How has it helped my organization?

This solution has helped the company protect confidential information that might potentially leak through emails and expose critical secrets. Monitoring the entire email networking system has enabled teams to share documents without fear of being attacked. Customers have expressed their satisfaction with our communication system since it is encrypted from end-to-end. We are grateful for the solution and its great advances in connecting teams under a secure environment that cybercriminals cannot compromise.

What is most valuable?

The main feature that has impressed all the teams is the security enhancement of E2E. The cloud-native controls prevent data loss and ensure data transfer systems comply with the company security policies. 

The system ensures that emails are sent to the right destinations with the intended information. The API-based email protection tools prevent account takeover by ransomware attackers and phishing attacks. 

There is a security overview on the dashboards that pinpoint where there are security threats and measures that can be taken on the spot.

What needs improvement?

Frequent updates should be made on time to keep the system running effectively. The data exports and imports process is slow, thus affecting performance sometimes and thereby deterring users who want to use that feature. 

The system could be designed to give corporate emails first priority due to demands. 

The software performance has met our demands and kept our email channels clean. The next release can focus more on the modern networking infrastructure on marketing. Avanan has done excellent in overall outcomes, and I would recommend them anytime.

For how long have I used the solution?

I've used the solution for nine months.

What do I think about the stability of the solution?

The overall performance is excellent.

What do I think about the scalability of the solution?

I have great trust in this product and its operations. It is scalable. 

How are customer service and support?

The support team is proactive and innovative when it comes to service delivery.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Avanan has been my main solution.

How was the initial setup?

The setup process was straightforward.

What about the implementation team?

The implementation was handled in-house.

What was our ROI?

The total ROI continues to grow with time.

What's my experience with pricing, setup cost, and licensing?

The setup cost and pricing are good for many SMEs.

Which other solutions did I evaluate?

I evaluated other options, however, this software is better in terms of performance.

What other advice do I have?

Avanan Cloud Email Security is the most powerful solution in email protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1933986 - PeerSpot reviewer
Business Development Manager at DRC Systems India Pvt. Ltd
User
Cost-effective with good sandboxing and easy for non-technical users
Pros and Cons
  • "Easy to use for non-technical users."
  • "It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."

What is our primary use case?

We have been using this tool for email security to safeguard us from online threats and vulnerabilities like phishing, malware, ransomware, and DDoS attacks. 

This is a cloud tool and is easy to use for end users. It also offers real-time protection so that security is very well ensured. It is very easy to implement and a very simple to use for non-technical end users too. This also comes with advance screening. Overall, compared to features, the cost is very reasonable and output of this tool is very good. 

How has it helped my organization?

The product has reduced the risks like malware, ransomware, phishing, and other vulnerabilities hence reducing our IT cost against the same. It also ensures that spam doesn't reach any primary mail and gets junked. 

It also helps in the in-depth screening of all the emails on a real-time basis, thus providing complete protection. It quarantines unwanted and suspected emails, thus saving from threats and also saving time.

Overall, this helps organizations rely on this tool for future unforeseen attacks, threats, and vulnerabilities.

What is most valuable?

1) The advanced AI algorithm identifies phishing, malware, and other threats on a real-time basis.

2) It's also capable of sandboxing suspected emails for our review.

3) It's very cost-effective and easy implementation.

4) Easy to use for non-technical users.

5) Complete cloud-based solutions and protection are available round the clock, 24/7/365. We haven't noticed any downtime so far.

6) Avanan is continuously upgrading its library so that new threats can be easily identified and helps in quick protection.

Overall, It's peace of mind for Email Security.

What needs improvement?

They need a little bit of improvement in AI logic, as sometimes, it quarantines frequent mailers as spam/suspects. This should be improved in the next update.

It should also decrease the time in detailed scanning. That said, it is not a big problem.

It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss.

It should give us more detailed analytics about threats identified, quarantined, and deleted and a report can be maintained for future screening and reviewing.

For how long have I used the solution?

I have been using this tool for one year.

How are customer service and support?

Their customer support is very quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have just used internet security.

What's my experience with pricing, setup cost, and licensing?

Overall, this is very easy to set up. It has SaaS-based pricing so organizations can charge per their users and can subscribe as needed. Overall, it was quite cheap. Sometimes, they also have a promotional campaign and you can get good discounts.

Which other solutions did I evaluate?

We looked into many options, however, we find this as the most cost-effective.

What other advice do I have?

This is the best-budgeted email security tool and has all the decent features it should have.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Analyst at a tech services company with 1,001-5,000 employees
User
Good email encryption and blacklisting capabilities with the ability of detecting suspicious links
Pros and Cons
  • "Email encryption enhances end to end security of any data before it passes through the networking system."
  • "They should come up with a mobile application so that it can be more flexible."

What is our primary use case?

Avanan Cloud Email Security is used in the entire organization to protect emails from malware attacks. It detects any threat to emails before landing in their inbox and quickly alerts the IT team. 

We have installed it across the on-premise devices and cloud servers to enhance thorough security infrastructure. It easily tracks emails that are shared within the premises to ensure they are safe and the network involved is secure. It is easy to navigate over the user interface and learn how to use the set features within a short period of time.

How has it helped my organization?

We have highly benefited from this platform since we deployed it. 

It has provided reliable security to our email infrastructure and developed a secure working environment. We used to encounter a lot of challenges of losing data and unauthorized external attacks by cyber hackers. It ensures there is an effective collaboration among the team members in the entire company. Prevention of phishing emails has enabled my colleagues to focus on more important production programs without fear of malware attacks.

What is most valuable?

The email attachment protection feature detects any compromised link in an email. It blocks the compromised attachment for a thorough security checkup before delivery. 

It blacklists any email that is found to have not met the standard security merit before it is shared among colleagues. 

Email encryption enhances end to end security of any data before it passes through the networking system. 

Avanan Cloud Email Security has eliminated spam and provided the best information-sharing infrastructure in the organization.

What needs improvement?

They should come up with a mobile application so that it can be more flexible. The set security system does not detect some extensions attached to emails that can sometimes be dangerous to the users. 

The overall performance has been great, and the customer support staff has always provided much-needed support from the IT team. The solution has been of more help compared to a few operations challenges that occurred all of a sudden. 

The cost is higher for SMEs, however, the pricing and billing criteria can be lessened to accommodate more willing customers.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable, and its performance is outstanding.

What do I think about the scalability of the solution?

The configuration process with other applications was successful.

How are customer service and support?

The customer support staff is highly professional and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not worked with a similar solution.

How was the initial setup?

The setup process is straightforward.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

ROI has been positive, and the revenue growth has increased.

What's my experience with pricing, setup cost, and licensing?

The cost of setup is relatively low compared to other products.

Which other solutions did I evaluate?

The company evaluated Proofpoint Email Protection, yet Avanan was more powerful.

What other advice do I have?

I totally recommend the use of this product to other organizations for effective email security enhancement.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1717590 - PeerSpot reviewer
Database & Internal Processes Coordinator at Legacy Project Services Group
User
Easy to implement, great at catching threats, and has excellent customer service
Pros and Cons
  • "The customizable rules allow you to change aspects."
  • "Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."

What is our primary use case?

We use the solution for email security. We were getting phishing and impersonation attacks. We noticed that we (IT) were getting emails asking if random emails were legit, which were obviously not. This scared us and we began to worry about ransomware since we deal with sensitive customer/client info. We needed a solution fast. Being a small company, we needed the biggest bang for our buck so we looked at pricing, including if implementation was extra, which is more common than you think. Once implemented, it handles itself and all we have to do is review threats.

How has it helped my organization?

The product is so easy to implement; it wasn't a burden. Now, we aren't worried about any email threats as Avanan catches everything. 

It has improved our organization by allowing our small IT team to keep their eyes on our whole company. We now don't have to worry about our employees clicking links that are not safe. Avanan even replaces the links to ensure they are safe. 

It also catches all the impersonation emails we get that are quite sneaky - even those trying to change bank accounts and whatnot, which is definitely scary.

What is most valuable?

The customizable rules allow you to change aspects. 

It's so easy to implement using AD. 

When looking for a solution, we wanted an easy implementation that didn't cost more and was fast, that is used an active directory, and was cost-effective (since we are a smaller company). 

With our small IT team of 2 people, we can just set rules initially and be done with it. 

You can create rules with good sensitivity and can create rules along the way, like allowing whitelist and blacklist rules, which is nice.

What needs improvement?

I would say no improvements are necessary. They are constantly making upgrades and improvements. 

The only thing that used to bug me, which they fixed, was when I cleared alerts or any activity, it wouldn't clear very quickly so I didn't know if they were cleared or not. 

Another issue, which is not that bad, is it can be a little over-sensitive. Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules.

For how long have I used the solution?

I've used the solution for a little over a year.

What do I think about the stability of the solution?

We have no doubt in terms of the stability of this product.

What do I think about the scalability of the solution?

This product can be used for any scale of business.

How are customer service and support?

They have the best customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have the built-in Microsoft "protection". We use Avanan on top of it, as MS doesn't catch anything.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

We handled the setup in-house; I implemented it.

What was our ROI?

The product has paid for itself within a few months.

What's my experience with pricing, setup cost, and licensing?

This product is the best choice for pricing. For implementation, you don't even need the end-users to do anything. 

Which other solutions did I evaluate?

Yes, we looked at many options, especially McAfee and the other big-name brands. 

What other advice do I have?

We never looked back, no regrets on picking Avanan.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security IT at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
New Security tool by Checkpoint
Pros and Cons
  • "This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
  • "It is very difficult to find the required documentation."

What is our primary use case?

We required a security tool for our email environments. We used Microsoft Office 365, a security solution for both email and collaborative tools, all in a centralized environment to facilitate the administration of the company's security tools.

We needed to protect ourselves against threats such as phishing and malware, among others.

We also needed a tool that provides DLP protection to avoid problems of theft of sensitive company information.

Our environment uses SharePoint and OneDrive, and we had plans to provide security in them.

How has it helped my organization?

Check Point Avanan provided us with all the required protection in a single tool for our Microsoft office 365 environment and the tools that we use (SharePoint and OneDrive). It helped us to improve automated protection and prevented the loss of sensitive information in a simple way. In addition, it's providing anti-malware and anti-phishing protection.

This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools.

What is most valuable?

Check Point Avanan is available through a centralized portal which provides us with security from known and unknown threats, being a very good feature.

The protection against phishing in your web and desktop applications has been great.

There's quick deployment of the solution. It's done in a simple way, which is a great feature.

The protection of collaborative tools is an incredible plus since not many solutions provide this protection, and none are as advanced.

What needs improvement?

They need to provide more documentation to be able to implement custom features or validate more advanced functions. It is very difficult to find the required documentation.

As for technical support, we have doubts if Check Point provides it or if it should be a separate solution since its portal is separate from Check Point solutions. We would also like it to be included in the security solutions found in the Infinity Portal so we can centralize environments successfully.

For how long have I used the solution?

Check Point's Avanan security solution is a great tool to complement the security of our mail and collaborative tools. We have tested it over this current year.

What do I think about the stability of the solution?

It's a very good solution, and quite stable.

What do I think about the scalability of the solution?

Check Point manages the cloud solution, its scalability is very good.

Which solution did I use previously and why did I switch?

Previously we used Microsoft security tools. However, we required a solution with more security muscle, and we opted for Check Point Avanan.

What's my experience with pricing, setup cost, and licensing?

The costs are only available with a Check Point partner. I'd recommend finding someone that is quite specialized.

Which other solutions did I evaluate?

We evaluated some options such as Microsoft. However, we like the features provided by Check Point Avanan better.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.