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reviewer2119419 - PeerSpot reviewer
Senior Accountant at SORECO
User
Top 5
Great support with good spam filtering and a simple deployment
Pros and Cons
  • "It is simple to deploy this platform and interact with the set features."
  • "When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."

What is our primary use case?

Avanan Cloud Email Security is one of the tools that give us confidence when we exchange emails and share files with our colleagues. It uses advanced AI that prevents malicious attacks from landing in our inboxes. 

It has eliminated cases of cyber fraud with robust security features that block any attempted threats. 

Avanan provides reliable statistics that provide security reports on conversation and data sharing. It thoroughly scans attachments that come across with emails to ensure they are safe and free from viruses.

How has it helped my organization?

Sharing email and confidential data has been secured effectively, and each employee can share information without fear of cyber attacks. 

It has reduced worries that were experienced before by members when sharing emails and other internal documents. 

It prevents our communication infrastructure from hackers who can slow down workflows and expose important data. 

It saves time by detecting automatically malware emails and channeling them into spam folders. 

Employees have the full potential to bring out the best without fear of being attacked.

What is most valuable?

The high-grade security protocol against ransomware attacks has advanced our intelligence and promoted most programs that take place through email conversations. 

It is simple to deploy this platform and interact with the set features. 

The customer support services are reliable, and they take quick action when reached for any solution. 

Successful integrations with Slack make messaging simpler, easier, and more secure. 

The spam filtering capabilities have saved members time and resources used in categorizing emails.

What needs improvement?

For the period I have been using Avanan, most services have been excellent and ever-productive. 

The scanning system and emailing system can be improved to meet modern technological demands. 

When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests. That said, the performance in most scenarios has been reliable. 

The UX can be upgraded to increase performance, speed, and efficiency. We have achieved most objectives that pushed the entire organization to get this platform. Avanan is good, and I love the overall performance.

Buyer's Guide
Avanan
November 2024
Learn what your peers think about Avanan. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for one year and three months.

What do I think about the stability of the solution?

Sending emails is faster and more secure.

What do I think about the scalability of the solution?

It blocks malicious attacks effectively.

How are customer service and support?

The customer support services are always great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Avanan has been the best compared to other tools.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation was handled in-house.

What was our ROI?

The targeted ROI has been achieved.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing terms are favorable to our enterprise.

Which other solutions did I evaluate?

I evaluated other products, however, Avanan was best in terms of performance and cost.

What other advice do I have?

This is the best tool that can effectively safeguard email conversations.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2008410 - PeerSpot reviewer
Software Engineer at Doddle
User
Top 5
Great support, block spam, and provides good security
Pros and Cons
  • "When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
  • "The customer service team could come up with clear tutorials on how to use this platform to help new teams."

What is our primary use case?

Avanan has transformed the email-sharing system faster than we ever imagined. I can easily share emails with my colleagues without fear of phishing attacks. 

It detects any attacks on our information system before they can cause problems and protects against unexpected risks that can leak confidential information.  

The system screens any data that is shared within its network to eliminate viruses and detect ransomware attacks in advance. It blocks any detected unsafe attached file that can be transferred with other documents.

It is easy to set up and learn how Avanan operates on mobile and desktop devices.

How has it helped my organization?

I have experienced a secure environment where employees can share files with their colleagues without any external attacks. 

This platform classifies data to ensure that users can easily locate information from both the cloud and on-premise databases. Integration with other applications took place efficiently, and the operating system supported it. 

When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action. 

Phishing and malware attacks have been forgotten since we deployed this software.

What is most valuable?

The threat detection feature has helped team members to be vigilant and set up suitable measures to guard data before the occurrence of any damage. 

Blocking spam has helped employees to have an easy time sharing information and secure files in a safe environment. 

End-to-end security encryption protects both the sender and receiver of email in the entire communication network chain. Emails are delivered very fast since there is no message degradation. 

The setup process is simple for new users, and the configuration process with other tools takes place effectively.

What needs improvement?

Email querying is not efficient throughout. Sometimes, the system is slow when transferring bulky emails. 

The customer service team could come up with clear tutorials on how to use this platform to help new teams. 

The email protection features have been performing effectively. In the overall experience, I have come to conclude that Avanan has the best email management tools that can prevent cyber attacks. I highly recommend this software's excellent work and transformation since we deployed it. 

The next release should be more comprehensive to catch up with modern changing trends in data management.

For how long have I used the solution?

I've used the solution for 16 months.

What do I think about the stability of the solution?

It is stable and easy to use.

What do I think about the scalability of the solution?

This email security platform has impressed me with its functionalities.

How are customer service and support?

The customer support service is proactively and highly dedicated to serving all customers.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the best solution I have worked with.

How was the initial setup?

The setup process was straightforward.

What about the implementation team?

Implementation took place through the vendor.

What was our ROI?

Return on Investment has been positive throughout.

What's my experience with pricing, setup cost, and licensing?

The billing charges are affordable.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Avanan's performance has been excellent, and I would work with it anytime.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Avanan
November 2024
Learn what your peers think about Avanan. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
reviewer2024712 - PeerSpot reviewer
Planning Analyst at Ovato
User
Top 5
Enhances data security, good support, and easy to set up
Pros and Cons
  • "It can retract unsafe emails and remove them from the entire communication channel."
  • "Familiarization with performance for new teams may take a long time."

What is our primary use case?

Avanan Cloud Email Security helps secure emails shared among our colleagues. 

It detects any virus that can spoil email in advance and quickly blocks it. The set AI has powerful data sets that stop email phishing attacks before they reach the inbox. 

The software monitors applications within the company networking systems to ensure they correspond with each other effectively. No one can take account without the authorization of the owner. This platform has an automated alert system that notifies the members about any unsafe content attached to the emails.

How has it helped my organization?

This tool has helped the company mostly in managing emailing systems and enhancing data security. It has stopped the spread of unsafe data across the company networking system. Email collaboration helps employees in the organization manage online meetings in a secure environment. 

Avanan Cloud Email Security has empowered teams with modern data security management knowledge and provided enough awareness that helps employees to prepare for any outcomes. It accelerates the speed of sharing information between our members with comprehensive security measures. 

What is most valuable?

The capability to secure all emails has created a productive environment for sharing data and the transformation of critical online services. The product has guaranteed security across our partners and internal infrastructure. The installation process takes a few minutes with all the features in place. 

The enforcement of data mapping and security tools prevents the spread of malicious emails. 

It can retract unsafe emails and remove them from the entire communication channel. 

Connection via the API has enhanced successful integration with other applications and boosted performance.

What needs improvement?

Familiarization with performance for new teams may take a long time. 

The compatibility with some devices is not efficient. They can upgrade the next release to be compatible with most mobile and desktop devices. 

The set prices and billing frequencies are not favorable to small-scale business enterprises. 

The overall performance in an excellent environment is robust. Avanan has done a tremendous job in the organization by connecting teams under secure infrastructure and monitoring data flow. 

I would totally recommend it to other companies for better workflows and effective email security.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable with a powerful performance.

What do I think about the scalability of the solution?

I am impressed by the availability and suitability of Avanan.

How are customer service and support?

The customer support services are fair, and they quickly respond to our requests.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've had no experience with a similar solution.

How was the initial setup?

It is easy to setup.

What about the implementation team?

The implementation took place through the vendor.

What was our ROI?

The recorded ROI has been positive since we first deployed it.

What's my experience with pricing, setup cost, and licensing?

The setup cost is favorable to many businesses.

Which other solutions did I evaluate?

This has been my email security platform since I started my career.

What other advice do I have?

I am satisfied with the overall performance and I recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sudhir  Parmar - PeerSpot reviewer
Business Development Manager / Business consultant at DRC Systems
Real User
Simple to use with real-time security capabilities and comprehensive email screening
Pros and Cons
  • "The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
  • "It should reduce the amount of time needed for thorough scanning."

What is our primary use case?

It is simple for end customers to utilize. It's a cloud-based service. 

It provides real-time security, which greatly increases security. 

It is incredibly simple to use, even for non-technical end users, and very straightforward to build. 

Additionally, advance screening is included. Overall, this tool's cost is fairly cheap given its features and excellent output.

We have been utilizing this tool for email security to protect us from online dangers and weaknesses like phishing, malware, ransomware, and DDoS assaults.

How has it helped my organization?

The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities. Consequently, our IT expenditures related to them have dropped. Furthermore, it guarantees that spam is eliminated before it can reach any direct message.

Also, it helps with comprehensive real-time email screening, providing complete protection. It quarantines unwanted and suspect emails to gain time and defend against risks.

Overall, this makes it simpler for companies to rely on this technology to guard them against unforeseen threats, weaknesses, and assaults.

What is most valuable?

1) It is incredibly affordable and simple to deploy.

2) The cutting-edge AI technology detects real-time malware, phishing, and other risks.

3) It has the ability to sandbox questionable emails for analysis.

4) Simple for non-technical individuals to utilize.

5) Complete cloud-based solutions and protection are accessible 24 hours a day, seven days a week. So far, we haven't seen any downtime.

6) Avanan regularly updates its library to make recognizing new threats easier and aid in prompt defense.

Overall, it provides email security piece of mind.

What needs improvement?

Since it periodically identifies ordinary emailers as spam or dubious, they may need some AI logic improvement. This should be improved with the upcoming release.

It should reduce the amount of time needed for thorough scanning. It is not a significant problem, though.

It should also offer a fast backup in case any email is unintentionally quarantined or deleted to prevent data loss.

It should provide us with more in-depth analytics on the risks that were found, quarantined, and removed, and a record may be kept for the next screening and review.

For how long have I used the solution?

I've used the solution for one year.

How are customer service and support?

Their customer service is quite responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

SpamTitan Email Security is one of the solutions we used. The features are not up to mark. They need lots of improvement .

What's my experience with pricing, setup cost, and licensing?

It is easy to set up. The cost is less than other providers.

Which other solutions did I evaluate?

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

This product is very easy to use. I had a wonderful experience with it and the customer service is also very good. No issue occurred during the period of time that I used the product. I recommend this product to everyone.

reviewer2005803 - PeerSpot reviewer
Digital Coordinator at Modis
Real User
Top 5
Fast support, easy tracking, and great customization
Pros and Cons
  • "Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
  • "The system response in a slow computing device affects performance when sending and receiving emails."

What is our primary use case?

The main reason why we secured Avanan Cloud Email Security was to protect business emails from third-party threats. The digital coordination team has updated our outdated email conversation channels with a modern platform. 

Customization has helped all the teams to define policies that can help prevent phishing cases. It monitors emails closely before leaving the sender up to its destination to ensure it does not leak. 

It blacklists emails from unsafe sources to enhance the safety of all parties. Emails sent by mistake are quarantined for resubmission and check-up.

How has it helped my organization?

Email inspection has saved many employees from spam attacks and viruses from unauthorized sources. 

Attached email links can be easily tracked to ensure they are safe for sharing among parties. 

Avanan Cloud Email Security classifies emails and content for faster search and identification. 

Integration with Office 365 enables teams to share large volumes of documents under secure infrastructure. Cases of malicious email transfer from one team to the other have vanished since we secured this tool. 

Categorization of client contacts assists the sales and marketing team in accessing customer contacts faster during marketing campaigns.

What is most valuable?

Prevention of account takeover by ransomware attackers has solved long-term problems that had become normal in the company. 

The customer service has 24/7 online support services that solve any issue faster. 

Reporting on daily performance on data threats has enabled each team to put mechanisms in place to handle any occasional problem. 

Threat protection marks safe business emails that can be shared and blocks any spam before reaching your inbox. The software has responded to threats faster than ever on this email security transformation journey.

What needs improvement?

The customer support staff has often been available to solve any raised issue. 

The system response in a slow computing device affects performance when sending and receiving emails. 

Poor configuration with applications and tools in the business premise can block secure emails. 

I am satisfied with the current functionalities and capabilities. The set billing policies by the Avanan team are suitable for our company and can fit other willing organizations. 

With thorough training and advanced updates to teams on new changes and proper guidelines, this tool can do wonders.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The stability is always excellent.

What do I think about the scalability of the solution?

Avanan has done extremely well with scaling.

How are customer service and support?

The support team responds fast.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Forcepoint DLP. Avanan has been a better option with excellent pricing and performance.

How was the initial setup?

The solution offers an easy setup process.

What about the implementation team?

Implementation was through the vendor team.

What was our ROI?

The growth of ROI stands at 60% annually.

What's my experience with pricing, setup cost, and licensing?

The setup cost and pricing are number one.

Which other solutions did I evaluate?

Avanan had been the best in terms of email security management.

What other advice do I have?

I have no additional features to recommend.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2008407 - PeerSpot reviewer
Java Developer at EROAD
User
Top 10
Good dashboards and helpful API-based email protection tools with excellent monitoring
Pros and Cons
  • "The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
  • "The system could be designed to give corporate emails first priority due to demands."

What is our primary use case?

The main features that stimulated the deployment process are the data leak prevention for inbox and outbox emails. 

The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure. 

The software has been able to protect sensitive data from unauthorized external attacks. The spam filters enhance a secure message exchange chain that cyber attacks cannot easily compromise. The system can be easily deployed in multiple environments, including cloud and on-premises.

How has it helped my organization?

This solution has helped the company protect confidential information that might potentially leak through emails and expose critical secrets. Monitoring the entire email networking system has enabled teams to share documents without fear of being attacked. Customers have expressed their satisfaction with our communication system since it is encrypted from end-to-end. We are grateful for the solution and its great advances in connecting teams under a secure environment that cybercriminals cannot compromise.

What is most valuable?

The main feature that has impressed all the teams is the security enhancement of E2E. The cloud-native controls prevent data loss and ensure data transfer systems comply with the company security policies. 

The system ensures that emails are sent to the right destinations with the intended information. The API-based email protection tools prevent account takeover by ransomware attackers and phishing attacks. 

There is a security overview on the dashboards that pinpoint where there are security threats and measures that can be taken on the spot.

What needs improvement?

Frequent updates should be made on time to keep the system running effectively. The data exports and imports process is slow, thus affecting performance sometimes and thereby deterring users who want to use that feature. 

The system could be designed to give corporate emails first priority due to demands. 

The software performance has met our demands and kept our email channels clean. The next release can focus more on the modern networking infrastructure on marketing. Avanan has done excellent in overall outcomes, and I would recommend them anytime.

For how long have I used the solution?

I've used the solution for nine months.

What do I think about the stability of the solution?

The overall performance is excellent.

What do I think about the scalability of the solution?

I have great trust in this product and its operations. It is scalable. 

How are customer service and support?

The support team is proactive and innovative when it comes to service delivery.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Avanan has been my main solution.

How was the initial setup?

The setup process was straightforward.

What about the implementation team?

The implementation was handled in-house.

What was our ROI?

The total ROI continues to grow with time.

What's my experience with pricing, setup cost, and licensing?

The setup cost and pricing are good for many SMEs.

Which other solutions did I evaluate?

I evaluated other options, however, this software is better in terms of performance.

What other advice do I have?

Avanan Cloud Email Security is the most powerful solution in email protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1933986 - PeerSpot reviewer
Business Development Manager at DRC Systems India Pvt. Ltd
User
Cost-effective with good sandboxing and easy for non-technical users
Pros and Cons
  • "Easy to use for non-technical users."
  • "It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."

What is our primary use case?

We have been using this tool for email security to safeguard us from online threats and vulnerabilities like phishing, malware, ransomware, and DDoS attacks. 

This is a cloud tool and is easy to use for end users. It also offers real-time protection so that security is very well ensured. It is very easy to implement and a very simple to use for non-technical end users too. This also comes with advance screening. Overall, compared to features, the cost is very reasonable and output of this tool is very good. 

How has it helped my organization?

The product has reduced the risks like malware, ransomware, phishing, and other vulnerabilities hence reducing our IT cost against the same. It also ensures that spam doesn't reach any primary mail and gets junked. 

It also helps in the in-depth screening of all the emails on a real-time basis, thus providing complete protection. It quarantines unwanted and suspected emails, thus saving from threats and also saving time.

Overall, this helps organizations rely on this tool for future unforeseen attacks, threats, and vulnerabilities.

What is most valuable?

1) The advanced AI algorithm identifies phishing, malware, and other threats on a real-time basis.

2) It's also capable of sandboxing suspected emails for our review.

3) It's very cost-effective and easy implementation.

4) Easy to use for non-technical users.

5) Complete cloud-based solutions and protection are available round the clock, 24/7/365. We haven't noticed any downtime so far.

6) Avanan is continuously upgrading its library so that new threats can be easily identified and helps in quick protection.

Overall, It's peace of mind for Email Security.

What needs improvement?

They need a little bit of improvement in AI logic, as sometimes, it quarantines frequent mailers as spam/suspects. This should be improved in the next update.

It should also decrease the time in detailed scanning. That said, it is not a big problem.

It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss.

It should give us more detailed analytics about threats identified, quarantined, and deleted and a report can be maintained for future screening and reviewing.

For how long have I used the solution?

I have been using this tool for one year.

How are customer service and support?

Their customer support is very quick.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have just used internet security.

What's my experience with pricing, setup cost, and licensing?

Overall, this is very easy to set up. It has SaaS-based pricing so organizations can charge per their users and can subscribe as needed. Overall, it was quite cheap. Sometimes, they also have a promotional campaign and you can get good discounts.

Which other solutions did I evaluate?

We looked into many options, however, we find this as the most cost-effective.

What other advice do I have?

This is the best-budgeted email security tool and has all the decent features it should have.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Analyst at a tech services company with 1,001-5,000 employees
User
Good email encryption and blacklisting capabilities with the ability of detecting suspicious links
Pros and Cons
  • "Email encryption enhances end to end security of any data before it passes through the networking system."
  • "They should come up with a mobile application so that it can be more flexible."

What is our primary use case?

Avanan Cloud Email Security is used in the entire organization to protect emails from malware attacks. It detects any threat to emails before landing in their inbox and quickly alerts the IT team. 

We have installed it across the on-premise devices and cloud servers to enhance thorough security infrastructure. It easily tracks emails that are shared within the premises to ensure they are safe and the network involved is secure. It is easy to navigate over the user interface and learn how to use the set features within a short period of time.

How has it helped my organization?

We have highly benefited from this platform since we deployed it. 

It has provided reliable security to our email infrastructure and developed a secure working environment. We used to encounter a lot of challenges of losing data and unauthorized external attacks by cyber hackers. It ensures there is an effective collaboration among the team members in the entire company. Prevention of phishing emails has enabled my colleagues to focus on more important production programs without fear of malware attacks.

What is most valuable?

The email attachment protection feature detects any compromised link in an email. It blocks the compromised attachment for a thorough security checkup before delivery. 

It blacklists any email that is found to have not met the standard security merit before it is shared among colleagues. 

Email encryption enhances end to end security of any data before it passes through the networking system. 

Avanan Cloud Email Security has eliminated spam and provided the best information-sharing infrastructure in the organization.

What needs improvement?

They should come up with a mobile application so that it can be more flexible. The set security system does not detect some extensions attached to emails that can sometimes be dangerous to the users. 

The overall performance has been great, and the customer support staff has always provided much-needed support from the IT team. The solution has been of more help compared to a few operations challenges that occurred all of a sudden. 

The cost is higher for SMEs, however, the pricing and billing criteria can be lessened to accommodate more willing customers.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable, and its performance is outstanding.

What do I think about the scalability of the solution?

The configuration process with other applications was successful.

How are customer service and support?

The customer support staff is highly professional and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not worked with a similar solution.

How was the initial setup?

The setup process is straightforward.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

ROI has been positive, and the revenue growth has increased.

What's my experience with pricing, setup cost, and licensing?

The cost of setup is relatively low compared to other products.

Which other solutions did I evaluate?

The company evaluated Proofpoint Email Protection, yet Avanan was more powerful.

What other advice do I have?

I totally recommend the use of this product to other organizations for effective email security enhancement.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.