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Avanan vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
8.7
Sophos Email delivers significant ROI by improving efficiency, reducing costs, and enhancing security, particularly benefiting government contracts.
It has also decreased our time to detection and response by about 15 to 20 percent.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
6.4
Sophos Email's customer support receives mixed reviews, praised for basic help but criticized for delays with complex issues.
Customer service and support have been fantastic.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.3
Sophos Email is highly scalable, supporting diverse user numbers, but faces challenges with licensing costs and technical enhancements.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
8.1
Sophos Email is a highly stable and reliable tool crucial for daily operations, rated 7-10 by users.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Sophos Email needs better security, user interface, support, cloud integration, email filtering, setup, compatibility, and reporting features.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Sophos Email pricing is seen as affordable and cost-effective, especially for large deployments, with mixed feedback on costs and discounts.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Sophos Email offers comprehensive email security with advanced features, AI integration, and user-friendly management for efficient threat protection.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Avanan
Ranking in Email Security
15th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
19
Ranking in other categories
Data Loss Prevention (DLP) (11th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
Office 365 Protection (2nd)
 

Mindshare comparison

As of January 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.4%, down from 21.8% compared to the previous year. The mindshare of Avanan is 4.0%, up from 2.9% compared to the previous year. The mindshare of Sophos Email is 2.6%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Robert Melendez - PeerSpot reviewer
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
Adeyemi Adedokun - PeerSpot reviewer
Ensures that there is maximum security enabled for our communication processes
There has been issues when I have interacted with the support in the past, especially regarding technical issues. I have found them responsive for basic queries, but when I have raised issues for complex issues, there is a delay in the response from the support team. During the initial setup, when I faced challenges, the support team took a lot of time to address the issue and escalate it to the required personnel. In another issue raised, I was trying to confirm the status of a domain name. The support team was not able to help me out and provide with the necessary information. I suggest that there should be improvement in the support team towards handling such complex issues and technical concerns.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
48%
Computer Software Company
8%
Manufacturing Company
5%
Financial Services Firm
4%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about Avanan?
Spam protection is the most valuable feature.
What needs improvement with Avanan?
Avanan doesn't cover certain tool segments. Barracuda provides backup and retention of emails and Microsoft 365’s bac...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a ...
What needs improvement with Sophos Email?
However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud s...
 

Also Known As

MS Defender for Office 365
No data available
Sophos Email Security
 

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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Bethel School District, ServiceSource, Capital Caring
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Avanan vs. Sophos Email and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.