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Avanan vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Avanan improved email security, reduced phishing, increased user trust, enhanced mobile protection, and boosted ROI and revenue growth.
Sentiment score
5.8
Sophos Email delivers cost savings, enhanced security, reduces workload, and is crucial for government contractors, proving valuable and efficient.
 

Customer Service

Sentiment score
8.1
Avanan's customer service is highly responsive, professional, and proactive, with excellent communication and extensive support staff knowledge.
Sentiment score
6.9
Sophos Email support is generally competent with multiple contact options but can be slow for complex issues.
This will work best for enterprise customers where they have several thousand users.
Director at a tech services company with 1-10 employees
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
After-sales support for Sophos is very good.
Founder at Computech infosysetm
 

Scalability Issues

Sentiment score
8.2
Avanan integrates with Office 365 and Google, praised for scalability, admin capabilities, and efficient email protection across diverse organizations.
Sentiment score
7.5
Sophos Email is scalable for various business sizes, though some encounter technical and licensing challenges despite its strong performance.
It can go up to around fifty thousand users or something that can be accommodated in one tenant.
Director at a tech services company with 1-10 employees
 

Stability Issues

Sentiment score
8.5
Avanan is highly praised for its stability, efficiency, security, minimal maintenance, seamless Microsoft 365 integration, and reliable AI-based scanning.
Sentiment score
7.9
Sophos Email is highly stable and reliable, with minimal downtime, though occasional legitimate email quarantines are noted.
I've had more than a 99.5% uptime rate.
Director at a tech services company with 1-10 employees
 

Room For Improvement

Users feel Avanan needs improvements in Active Directory dependency, email quarantining, AI logic, training, UI, performance, pricing, mobile app, and integrations.
Sophos Email struggles with usability, security, pricing, and support, with users seeking enhanced features and competitive pricing.
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Some existing functionality in the product needs better articulation in how data is displayed.
Director at a tech services company with 1-10 employees
 

Setup Cost

Avanan provides flexible pricing for Office 365, with straightforward setup and costs between $4 to $8 per user.
Sophos Email provides cost-effective subscription plans with discounts for annual or bulk purchases, though opinions on pricing vary.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Avanan provides advanced malware and phishing detection, 24/7 cloud protection, easy integration with Microsoft 365, and ensures secure communications.
Sophos Email delivers robust email security with AI integration, intuitive spam detection, and seamless integration with Office 365 and Google Workspace.
XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand.
Director at a tech services company with 1-10 employees
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
 

Categories and Ranking

Avanan
Ranking in Email Security
22nd
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
Data Loss Prevention (DLP) (40th)
Sophos Email
Ranking in Email Security
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (3rd)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Avanan is 1.9%, down from 3.4% compared to the previous year. The mindshare of Sophos Email is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.6%
Avanan1.9%
Other96.5%
Email Security
 

Featured Reviews

Robert Melendez - PeerSpot reviewer
Vice President Information Technology at Makeready
Enhances email security and has a very simple and easy-to-use UI
Spam protection is the most valuable feature. We have implemented the tool to enhance our email security. It helps prevent phishing attacks. The anomaly detection capabilities are baked into the security platform. The product integrates wonderfully with Microsoft 365. It's built right on a cloud platform and works almost natively. The solution has a very simple and easy-to-use UI. The tool appears extremely powerful and has a good solid feature set. It catches things that are bad for my environment. The user interface is good the way it is. If the solution continues down that path, I see no problems with the way it is going. It feels like a mature product.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.
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Top Industries

By visitors reading reviews
Construction Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Outsourcing Company
9%
Outsourcing Company
13%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

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What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Bethel School District, ServiceSource, Capital Caring
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Avanan vs. Sophos Email and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.