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reviewer2000274 - PeerSpot reviewer
Software Engineer at CloudSense
User
Top 10
Safeguards privacy, offers helpful support, and has good detection capabilities
Pros and Cons
  • "It can detect corrupted files and filters out documents with viruses."
  • "It is complicated for new users unfamiliar with the modern cloud networking infrastructure."

What is our primary use case?

Avanan has been an everlasting security solution for our email and messaging applications. 

We have been able to set up reliable security standards that can secure our email from external attacks. This software automatically detects any email anomalies that can be a threat to our data. 

When browsing and doing my research, it quickly detects any unsafe sites. Avanan Cloud Email Security keeps our networking infrastructure clean always to ensure we share information and other useful content in a safe environment.

How has it helped my organization?

The enhancement of clean emailing and messaging infrastructure has been a great achievement promoted by this platform. 

It can detect corrupted files and filters out documents with viruses. It is easy to deploy and run this software across various related networking infrastructure to safeguard privacy. 

It has blocked most phishing attacks that used to appear with emails and saved our employees time. Sending documents and sharing confidential information through this platform is ever secure due to end-to-end encryption.

What is most valuable?

The capability of blocking suspicious emails has helped us to build trust with our clients. The multi-layer security features provide comprehensive protection of cloud collaboration suites such as Office 365

Advanced anti-phishing tools blocks emails that are not safe from landing in the inbox of the email receiver. All the set functionalities have brought a positive impact on the communication chain across the enterprise. 

The software has kept data from the cloud and on-premise safe since the day we deployed it. The organization of emails and the transfer of crucial information has improved.

What needs improvement?

I faced a few challenges from the user dashboard, like data visualization. 

It is complicated for new users unfamiliar with the modern cloud networking infrastructure. 

The email filtration system is not well set since it sometimes blocks useful emails that are safe. 

New users find it more cumbersome to work with this application due to its complications in nature and many set rules. 

I request automatic updates to avoid time wastage during working hours. 

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December 2024
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For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is stable, and the performance is excellent.

What do I think about the scalability of the solution?

Integration with other applications took place in an efficient manner.

How are customer service and support?

The customer support service team has set great goals to help our teams, and they are ever ready to help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This solution works perfectly.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation took place through the vendor.

What was our ROI?

The recorded ROI has increased from 25% to 40% since we deployed it.

What's my experience with pricing, setup cost, and licensing?

The cost and setup procedures are good.

Which other solutions did I evaluate?

I evaluated other email security products, however, Avanan was the best.

What other advice do I have?

For cloud email security, this is the best platform to consider.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1084770 - PeerSpot reviewer
Chief Information Security Officer at a government with 51-200 employees
Real User
Stable, highly scalable, and overall effective
Pros and Cons
  • "The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
  • "There are times when we have false positives."

What is our primary use case?

We use Avanan for the standard use cases, such as screening, monitoring, sandboxing, quarantining, and incoming email.

What is most valuable?

The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments.

They're always refinement the solution against false positives and are improving AI and machine learning.

What needs improvement?

There are times when we have false positives.

For how long have I used the solution?

I have been using Avanan for approximately two and a half years.

What do I think about the stability of the solution?

The solution is very stable. We are satisfied.

What do I think about the scalability of the solution?

Avanan is a great tool, it can scalable.

Everyone who has an email account in our organization benefits from Avanan. We have a security operations team that deals with it from an administrative and reporting perspective.

How was the initial setup?

The installation of Avanan was straightforward. However, based on your use case, there's canned filtering and then you have to go through the exercise of writing filters that are more appropriate that are aligned with our cyber threats and concerns.

What about the implementation team?

We have a team that maintains, updates, checks logs, and manages email that gets quarantined.

What other advice do I have?

Before someone implements Avanan they should have very detailed documentation on their use cases. This will allow them to be ready to write the necessary filters in conjunction with their implementation team, rather than doing it after the fact with professional services.

I rate Avanan a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Avanan
December 2024
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823,875 professionals have used our research since 2012.
it_user712032 - PeerSpot reviewer
IT Consultant/Strategist
Vendor
For SaaS offerings, it has a good pricing arrangement, yet needs improvement in its integration
Pros and Cons
  • "The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
  • "Integration with various SaaS offerings, who are leading in the SaaS market."

What is most valuable?

The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com.

How has it helped my organization?

As stated earlier, Avanan was not implemented in Telstra corporate environment, due to a business case budget limitation.

What needs improvement?

Integration with various SaaS offerings, who are leading in the SaaS market.

Examples include: SNOW (ServiceNow), Salesforce.com

What do I think about the stability of the solution?

Not really (through the PoC exercise).

How is customer service and technical support?

Not applicable.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

Good pricing arrangement as an SaaS offering.

Which other solutions did I evaluate?

Not really, as there are limited options re: CASB products.

What other advice do I have?

Use its full features before switching to other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Avanan Report and get advice and tips from experienced pros sharing their opinions.