Service and Support
AWS CloudFormation's customer service and support are consistently rated highly for responsiveness and effectiveness. Users appreciate its technical support, noting it is fast and helpful, with some giving it a ten out of ten. Support quality may vary slightly with the type of subscription or environment, but generally, it is good and efficient, particularly in production environments. Enterprises often experience prompt responses and valuable guidance, highlighting positive interactions with technical account managers and dedicated support teams.
Deployment
Initial setup for AWS CloudFormation is generally fast and uncomplicated, requiring no installation. Setup time can vary based on infrastructure complexity, ranging from minutes to several hours. Users find the process accessible, especially when utilizing predefined templates. Setup familiarity impacts ease, as basic coding knowledge or experience can help navigate challenges. While minimal maintenance is needed, integration with existing pipelines and AWS Control Tower can introduce complexity.
Scalability
AWS CloudFormation is praised for its strong scalability, supporting diverse company sizes and enabling deployment of thousands of components across multiple AWS regions. Users appreciate its speed, user-friendliness, and ability to enhance security. Though not cloud agnostic, it efficiently manages infrastructure and resources with templates and parameters. CloudFormation is highly valued for its capability to scale effectively, with ratings typically between eight and ten out of ten, indicating widespread satisfaction among organizations.
Stability
AWS CloudFormation is widely regarded as stable with many users rating its stability eight to ten out of ten. Challenges include a steep learning curve and occasional edge-case conditions, but stability and reliability are generally not issues. Users appreciate the ability to verify configurations visually. Some experience server-level issues, but these are offset by the stability's strong performance. Transitions between versions may introduce minor changes, but most users report no significant stability problems.