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Barracuda Intronis Backup pros and cons

Vendor: Barracuda Networks

4.2 out of 5

25 reviews
94% willing to recommend

1,677 followers

Pros & Cons summary

Barracuda Intronis Backup offers simple installation and user-friendly operation with effective functionality. It features high scalability and reliable performance, securing data with advanced protection against threats. Support is responsive, enhancing satisfaction, while PhishLine aids in phishing attack training. However, backup speed is slower than Avamar, technical support lacks communication, integration with third-party applications is limited, pricing is high, and search features need improvement for usability.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Barracuda Intronis Backup offers simple installation and immediate, scalable protection for data.

Support from Barracuda is prompt and readily available, enhancing customer satisfaction.

Barracuda Intronis Backup includes advanced threat protection, particularly in email security, moving risky emails to a sandbox area.

The PhishLine feature provides phishing attack training to help users identify and safeguard against phishing threats.

Barracuda Intronis Backup performs efficiently in data compression and storage, significantly extending storage capacity usage.

CONS

Barracuda Intronis Backup speed is slow compared to other systems like Avamar and Data Domain.

It lacks fine-grained backup capabilities for individual users and features like CIFS support.

The technical support is poor, with customers not informed about ongoing issues.

It does not support backup for Sun Micro systems and has limited control when managed physically.

Pricing is high, and the tool is not user-friendly with compatibility issues.

Barracuda Intronis Backup Pros review quotes

RA

Consultant at a tech services company with 51-200 employees

Jun 11, 2019

Easy, immediate protection for data that is virtually infinitely scalable.

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Jean MauriceProsper

Chief Executive Officer at Nettobe Group

Nov 6, 2019

They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us.

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Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees

Apr 22, 2022

Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick.

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JK

Microsoft 365 Konsult at Canmer Data AB

Jan 13, 2021

The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package.

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Systems Administrator at a educational organization with 1,001-5,000 employees

Jun 12, 2022

It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates.

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VB

IT Manager at a healthcare company with 11-50 employees

Oct 12, 2020

Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running.

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Antero Vasconcelos

CTO at Truenet

Mar 3, 2020

The most important feature in Barracuda Backup is the ability to archive the backup of emails.

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GS

Gerardo Sanchez

Owner at Avantius Technologies

Dec 8, 2020

The configuration and the onboarding process are pretty good.

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NB

reviewer1199337

Director of IT at a government with 51-200 employees

May 7, 2021

Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good.

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MOHMMED MERAJUDDIN

System Admininstrator at Prince Sultan University

Sep 8, 2019

The product is easy to install and use while doing what it is expected to do.

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Show 10 more reviews (out of 24)

Barracuda Intronis Backup Cons review quotes

RA

Consultant at a tech services company with 51-200 employees

Jun 11, 2019

The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does.

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Jean MauriceProsper

Chief Executive Officer at Nettobe Group

Nov 6, 2019

We cannot backup Sun Micro systems. They are not currently supported.

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Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees

Apr 22, 2022

Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging.

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Barracuda Intronis Backup

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Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

814,649 professionals have used our research since 2012.

JK

Microsoft 365 Konsult at Canmer Data AB

Jan 13, 2021

I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much.

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Systems Administrator at a educational organization with 1,001-5,000 employees

Jun 12, 2022

We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end.

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VB

IT Manager at a healthcare company with 11-50 employees

Oct 12, 2020

I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.

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Antero Vasconcelos

CTO at Truenet

Mar 3, 2020

I would like to see a way to increase space.

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GS

Gerardo Sanchez

Owner at Avantius Technologies

Dec 8, 2020

The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler.

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NB

reviewer1199337

Director of IT at a government with 51-200 employees

May 7, 2021

The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.

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MOHMMED MERAJUDDIN

System Admininstrator at Prince Sultan University

Sep 8, 2019

Some features like CIFS are not supported that would help speed and flexibility.

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Show 10 more reviews (out of 25)

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Product Categories

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Deduplication Software

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Azure Backup vs Barracuda Intronis Backup

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