I use the solution mainly to control and share code within the team. I also use it to secure my parts and deploy my code. Overall, Bitbucket is for DevOps purposes.
We work on two or three different solutions, and we have some IoT devices that we collect some data from. That is a separate solution we use to identify customer flow and is on-premises. Though there is hardware for the basic part of the solution, we have cloud-based applications that collect data directly from that application.
Besides that, our primary ERP machine, an ERP server, dynamically provides financial operations. It contains everything about us and is cloud-based. Our third team is Power BI, and though it is cloud-based, the core is our data.
We collect data from all three sources for analysis and have a big setup for data computation, integration, and analysis. We use a database on-premises for that. We also use some Azure services, but not as much because we mainly use our database on-premises, and we integrate our cloud solutions directly with that. We have very high-speed Internet, so our customer and employee loyalty and mobile applications are different applications we use, all integrated with that specific database, and it is very smooth. Our primary applications are hosted on the cloud, and our analytical part is hosted on our private cloud.
Bitbucket is feasible and friendly compared to Visual Studio DevOps on the Microsoft platform. I have Visual Studio DevOps, Bitbucket, and Atlassian, and I found Bitbucket enabled more on a technical level because it grants access to those low-level things you can't access in Visual Studio DevOps, where you need to buy a specific part for that and integrate it with OneDrive first. With Bitbucket, you can easily integrate Visual Studio and use different tools. Also, when it comes to costs for the premium version, Bitbucket is lower than that part, and you still get the same level of access.
When users are given access for the first time, they should have some basic setups to help them specify their purposes. For example, when someone selects DevOps, they could get branches and trees created for dev, QN, and production deployment by default. Bitbucket could give access to the user from the front end to click and start working. The three setups mentioned would be very easy for organizations like Bitbucket to offer for free, for the user to create by default and just click and run.
Bitbucket must also incorporate the product with top-tier applications like Microsoft 365 and Microsoft Visual Studio. Other than Microsoft, Bitbucket could integrate with Oracle directly. Bitbucket could have these three foundation servers and Visual Studio at a very minimal cost, which would help businesses get some options. Bitbucket has to work in that market as well because this market has only one or two products already offered by top-tier companies.
I've worked with Bitbucket since 2017 or 2018.
I have not faced downtime because I don't know at what scale Bitbucket has been used. If I scale it to twice or thrice my site, I might face some problems.
When it comes to scalability, there's always a point for improvement, so I rate Bitbucket's scalability a seven out of ten. The solution is technically feasible, but when discussing scalable applications while targeting high-level customers, there is a problem with the customer interface. You don't always have a system admin with technical exposure when scaling up, so Bitbucket needs three setups. That way, when you scale up your customers, they can easily get the part.
We have a maximum of five people using Bitbucket at a time.
We contacted support recently because of some accrued repositories and received timely support.
The initial setup is not very complex on the technical side for us because developers, programmers, and operations people have a good idea of how to set up these things. You just need to know the audience using this type of application. Mainly, the audience would be system admins or developers who are technically enabled, so they don't face many hurdles or problems while working with the application.
I rate the pricing a seven out of ten because it is expensive. We pay about $500 or $600 a year for the Teams server.
I rate Bitbucket an eight out of ten.