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Mohammad Danish Arif - PeerSpot reviewer
Co-Founder - President at Intellitions
Real User
Top 20
Feasible and user friendly when compared to competiting solutions
Pros and Cons
  • "Bitbucket is feasible and friendly compared to Visual Studio DevOps on the Microsoft platform."
  • "When users are given access for the first time, they should have some basic setups to help them specify their purposes."

What is our primary use case?

I use the solution mainly to control and share code within the team. I also use it to secure my parts and deploy my code. Overall, Bitbucket is for DevOps purposes.

We work on two or three different solutions, and we have some IoT devices that we collect some data from. That is a separate solution we use to identify customer flow and is on-premises. Though there is hardware for the basic part of the solution, we have cloud-based applications that collect data directly from that application.

Besides that, our primary ERP machine, an ERP server, dynamically provides financial operations. It contains everything about us and is cloud-based. Our third team is Power BI, and though it is cloud-based, the core is our data.

We collect data from all three sources for analysis and have a big setup for data computation, integration, and analysis. We use a database on-premises for that. We also use some Azure services, but not as much because we mainly use our database on-premises, and we integrate our cloud solutions directly with that. We have very high-speed Internet, so our customer and employee loyalty and mobile applications are different applications we use, all integrated with that specific database, and it is very smooth. Our primary applications are hosted on the cloud, and our analytical part is hosted on our private cloud.

What is most valuable?

Bitbucket is feasible and friendly compared to Visual Studio DevOps on the Microsoft platform. I have Visual Studio DevOps, Bitbucket, and Atlassian, and I found Bitbucket enabled more on a technical level because it grants access to those low-level things you can't access in Visual Studio DevOps, where you need to buy a specific part for that and integrate it with OneDrive first. With Bitbucket, you can easily integrate Visual Studio and use different tools. Also, when it comes to costs for the premium version, Bitbucket is lower than that part, and you still get the same level of access.

What needs improvement?

When users are given access for the first time, they should have some basic setups to help them specify their purposes. For example, when someone selects DevOps, they could get branches and trees created for dev, QN, and production deployment by default. Bitbucket could give access to the user from the front end to click and start working. The three setups mentioned would be very easy for organizations like Bitbucket to offer for free, for the user to create by default and just click and run.

Bitbucket must also incorporate the product with top-tier applications like Microsoft 365 and Microsoft Visual Studio. Other than Microsoft, Bitbucket could integrate with Oracle directly. Bitbucket could have these three foundation servers and Visual Studio at a very minimal cost, which would help businesses get some options. Bitbucket has to work in that market as well because this market has only one or two products already offered by top-tier companies.

For how long have I used the solution?

I've worked with Bitbucket since 2017 or 2018.

Buyer's Guide
Bitbucket
February 2025
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What do I think about the stability of the solution?

I have not faced downtime because I don't know at what scale Bitbucket has been used. If I scale it to twice or thrice my site, I might face some problems.

What do I think about the scalability of the solution?

When it comes to scalability, there's always a point for improvement, so I rate Bitbucket's scalability a seven out of ten. The solution is technically feasible, but when discussing scalable applications while targeting high-level customers, there is a problem with the customer interface. You don't always have a system admin with technical exposure when scaling up, so Bitbucket needs three setups. That way, when you scale up your customers, they can easily get the part.

We have a maximum of five people using Bitbucket at a time.

How are customer service and support?

We contacted support recently because of some accrued repositories and received timely support.

How was the initial setup?

The initial setup is not very complex on the technical side for us because developers, programmers, and operations people have a good idea of how to set up these things. You just need to know the audience using this type of application. Mainly, the audience would be system admins or developers who are technically enabled, so they don't face many hurdles or problems while working with the application.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten because it is expensive. We pay about $500 or $600 a year for the Teams server.

What other advice do I have?

I rate Bitbucket an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jaya Krishna Paragati - PeerSpot reviewer
Senior Solutions Architect at RRSSI
Real User
Comes with a strong planning model, though its competition outclasses it
Pros and Cons
  • "The planning model is good, and so is the suite of applications around it."
  • "Bitbucket should come with code review pre-integrated, which would be better than integrating another tool into the solution."

What is our primary use case?

We use the solution for source control.

What is most valuable?

The planning model is good, and so is the suite of applications around it. Bitbucket makes it easy to manage ops, integration, and unified login.

What needs improvement?

Bitbucket should come with code review pre-integrated, which would be better than integrating another tool into the solution.

For how long have I used the solution?

The organization I'm working with has worked with the solution for about six months.

What do I think about the stability of the solution?

I rate Bitbucket's stability an eight out of ten for our use, keeping in mind we just use it for source control.

What do I think about the scalability of the solution?

We have 20 users on Bitbucket. I have seen Bitbucket expand to hundreds of developers across multiple teams, and I didn't find any issues then.

How are customer service and support?

My IT team has contacted customer support for Jira, probably to enable SS4. I didn't hear any complaints from the IT team that the resources were slow. They were able to resolve the issue pretty fast.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We managed the installation and configuration in-house.

What's my experience with pricing, setup cost, and licensing?

I rate Bitbucket's pricing a five out of ten.

Which other solutions did I evaluate?

Comparing Bitbucket with GitLab, I would have chosen GitLab earlier because of its pricing model, though their new model has gotten a little expensive. Likewise, GitLab is better feature-wise.

If the organization has adopted Atlassian, I will choose BitBucket. Still, if somebody has chosen Visual Studio Online or Azure DevOps as their product management tool for their development activities, GitHub would be a better option.

What other advice do I have?

Most providers provide scalable solutions, so that has not been something I've been concerned about. I'll know how to deal with it if I ever hit a hard limit. Likewise, hosting is not a big challenge. What concerns me is the service's features, whether it's BitBucket or GitHub. Similarly, I would be more concerned with creating the build pipeline, how well it's engineered, and supporting other platforms. For example, having the Mac OS or the iOS build tools available. A building environment is what I look for. And as long as the core repositories are working, scalability is my last concern.

When choosing a service, it's not just about the service alone but what the organization has adopted because that greatly determines what we choose. Otherwise, we would be competing with what the market provides in the future. 90% of future challenges would be because we poorly chose a tool.

I rate Bitbucket a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bitbucket
February 2025
Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Quan Vu - PeerSpot reviewer
Data Governance Manager at VPBFC
Real User
Top 5
Provides efficient code management features and has good scalability
Pros and Cons
  • "The product's most valuable feature is output backup."
  • "There could be more AI features included in the product."

What is our primary use case?

We use Bitbucket for code management.

What is most valuable?

The product's most valuable feature is output backup.

What needs improvement?

There could be more AI features included in the product.

For how long have I used the solution?

We have been using Bitbucket for two years.

What do I think about the stability of the solution?

I rate Bitbucket's stability a ten out of ten.

What do I think about the scalability of the solution?

We have 100 Bitbucket users. It is a scalable platform.

How was the initial setup?

The initial setup process is easy. It involves linking a desktop and deploying the code into Bitbucket. It takes a few minutes to complete.

What about the implementation team?

We implemented the product with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

Bitbucket is an inexpensive product.

What other advice do I have?

I rate Bitbucket a ten out of ten. I advise others to experiment with integrating the product with other vendors for deployment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2227158 - PeerSpot reviewer
Staff at a manufacturing company with 10,001+ employees
Real User
Top 20
Has a valuable Git feature and is very stable
Pros and Cons
  • "Git is Bitbucket's most valuable feature."
  • "The module component needs improvement."

What is our primary use case?

Bitbucket is the factor standard for development nowadays.

What is most valuable?

Git is Bitbucket's most valuable feature.

What needs improvement?

The module component needs improvement. 

For how long have I used the solution?

I have been using Bitbucket for several years. 

What do I think about the stability of the solution?

Bitbucket is highly stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. We currently have 35 users. Bitbucket is extensively used.


Which solution did I use previously and why did I switch?

I have previously used ClearCase and another server controller.

How was the initial setup?

Bitbucket's initial setup is easy. 

What's my experience with pricing, setup cost, and licensing?

A full licensing cost is paid for Bitbucket. 

What other advice do I have?

I recommend Bitbucket to others. I rate the overall solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dan Julius - PeerSpot reviewer
Technical lead at a computer software company with 51-200 employees
Real User
Top 5
It's reliable, and the transition was smooth from on-prem to the cloud
Pros and Cons
  • "Bitbucket works, and it's reliable"
  • "I rate Bitbucket five out of 10 for affordability. It isn't cheap."

What is our primary use case?

We use Bitbucket to store the company's proprietary code and open-source projects and share them internally. 

What is most valuable?

Bitbucket works, and it's reliable 

For how long have I used the solution?

I have used Bitbucket for five years.

What do I think about the stability of the solution?

I rate Bitbucket nine out of 10 for stability. We haven't had major issues.

What do I think about the scalability of the solution?

I rate Bitbucket 10 out of 10 for scalability. 

How are customer service and support?

I called Bitbucket support once with a question. I was pleased with their response. 

Which solution did I use previously and why did I switch?

I use GitHub, which is also fine. We chose Bitbucket because it was a smooth transition from on-prem to cloud. We were already using the on-prem solution, so it was smooth and easy.

How was the initial setup?

One of our guys deployed it, but I think it was pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I rate Bitbucket five out of 10 for affordability. It isn't cheap, but I think it's reasonable. The free tiers don't include everything I needed. I like to keep things simple. There shouldn't be all these features that you need to pay more to get. For example, some Atlassian tools have separate licenses, but others belong to a single Atlassian account. It's a little confusing. 

What other advice do I have?

I rate Bitbucket eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1360146 - PeerSpot reviewer
Vice President at a comms service provider with 1,001-5,000 employees
Real User
A more professional version than open source solutions with better facilities
Pros and Cons
  • "We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with a bug tracking system and also integrated with what requires a tracking system. So we have better facilities. We get with the command line and can type all that stuff in and get the same kind of trust, but when we d it all manually, it's not likely to happen."
  • "Even with the automation, we've had some situations where we've had mistakes. They've integrated things into the wrong place, so there's a fairly steep learning curve."

What is our primary use case?

It's a source control system. We have lots of source code and we wanted to move to Git and there are a lot of different Git solutions out there, including free stuff. But we liked the features of Bitbucket, because it takes off some of the sharp edges, so to speak. It's a more professional version than the free open source Git that's widely available.

What is most valuable?

We have a couple of different tools that allow us to tie source code changes to report bugs. It's integrated with our bug tracking system and also integrated with our requirement tracking system. So we have better facilities. We could integrate these solutions using command line "hooks", but when we do it all manually, it's not likely to happen.

What needs improvement?

Even with the automation, we've had some situations where we've had mistakes. Developers have integrated code into the wrong place by mistake, so there's a fairly steep learning curve.

Being in the cloud and using large repositories can be slow. They should improve synchronizing very large repositories.

For how long have I used the solution?

I have been using Bitbucket for six months. 

What do I think about the stability of the solution?

It's pretty stable. We just had one incident where one of our developers somehow got access to somebody else's code using his own credentials.  He logged in like he normally does but could not see our source code; all he could see was somebody else's source code instead. That's a security problem. They cleaned it up somehow and the next time he logged in, there was no issue.   

What do I think about the scalability of the solution?

We don't have any issues with scalability. And no issues with availability today. It's on the cloud that you look for is, it's accessible worldwide, it's always working and you don't have to rely on your IT to keep it running.

There are around 100 users in our company. Their roles are Developers, DevOps, and QA.

We use several different source control systems and it's a big deal to change.  All the groups that were interested have now made the jump. 

How are customer service and technical support?

I haven't contacted customer support. When we had the incident with the employee logging in with his credentials, we called support and told them this one guy had a problem. Other than that incident it's been stable and available. No real complaints.

How was the initial setup?

The setup was kind of complex. We started out with some simple examples and that was easy enough. But then when we went to migrate real code repositories, we had to get into what they call large file storage, which was complex to set up.

The deployment took about a month with a small focus group and I would say it probably took two or three months to get everybody comfortable using it.

What's my experience with pricing, setup cost, and licensing?

We use it on the cloud. It's the latest and greatest. You don't have to pay for maintenance and you get automatic updates and hardware and backups and all that nice stuff. I paid a little premium for it, but you get a lot of benefits.

Licensing is on a monthly basis, it's available on their website. They have a free version, a pro version and then they have an enterprise version.  The Pro version is kind of the middle of the road for about $7 per user per month.

What other advice do I have?

I would advise getting some Git training.  Something like 85% of all developers use Git. So it's like the defacto standard for source control.  Bitbucket is a brand of Git that has some nice features on top of the core functionality.

The biggest lesson learned was, we should've done a little bit more training for the developers. It was very informal and should've probably been more formal, not necessarily sending everybody to university or a class, but a little more hand-holding.

I would rate it an eight out of ten. I give it this rating because there was the integration with the other tools.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at HHRC
Real User
Top 5Leaderboard
It's an extensive tool that provides us with merging, branching, and change management capabilities.
Pros and Cons
  • "Bitbucket is a standard source code repository with all the features you would expect. It supports Git and SVN. It's an extensive tool that provides us with merging, branching, and change management capabilities. You can compare the changes with the current and previous versions."
  • "Bitbucket's Initial setup is a little complicated because you need to install and configure the solution. It can take one or two days to deploy Bitbucket. If you have a high workload, you can deploy it on multiple server farms as needed"

What is our primary use case?

We use Bitbucket as a repository for our sensitive data, like source code and any other sensitive information that requires change and version tracking. We have eight to 10 users currently accessing Bitbucket.

What is most valuable?

Bitbucket is a standard source code repository with all the features you would expect. It supports Git and SVN. It's an extensive tool that provides us with merging, branching, and change management capabilities. You can compare the changes with the current and previous versions.

For how long have I used the solution?

We have been using Bitbucket for four or five years.

What do I think about the stability of the solution?

Bitbucket is highly stable.

What do I think about the scalability of the solution?

You can scale Bitbucket vertically or horizontally.

How are customer service and support?

I rate Bitbucket support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Team Foundation Server and Microsoft SourceSafe.

How was the initial setup?

Bitbucket's Initial setup is a little complicated because you need to install  and configure the solution. It can take one or two days to deploy Bitbucket. If you have a high workload, you can deploy it on multiple server farms as needed.

The vendor is maintaining Bitbucket. We have one staff member responsible for the configuration, but we consult the vendor for patching and upgrades.

What other advice do I have?

I rate BitBucket eight out of 10. Bitbucket is an excellent product. Atlassian will move to the cloud, so the on-prem version may be phased out. You have to be careful when choosing this product. There will be a cloud version available, so it's better if you go with the cloud version of Bitbucket.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ElioBonazzi - PeerSpot reviewer
Lead Database Administrator at Services Australia
Real User
Seamless, integrated, and easy to use
Pros and Cons
  • "Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner."
  • "Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash."

What is most valuable?

Bitbucket's best feature is a Git client called SourceTree, which allows you to seamlessly integrate on-premise with on-cloud and mix and match repositories on your own server.

For how long have I used the solution?

I've been using Bitbucket for four or five years.

What do I think about the stability of the solution?

Bitbucket's stability isn't flawless. It has crashed on me occasionally, but I haven't yet lost anything after a crash. I believe the client is written in C or C++ and should possibly be subject to a more rigorous testing procedure.

How was the initial setup?

The initial setup is very simple - you use the web interface to create a repository, then receive a link and use it in your SourceTree client, and then you're connected. This is why I prefer Bitbucket to GitLab, because it's totally integrated and works with Jira, so everything is inside the same realm.

What other advice do I have?

Bitbucket lets me create new projects in a few clicks and check out files in a seamless and integrated manner. It's also great for Linux users, including SourceTree running on Ubuntu, and for organizations that use Jira heavily. I would rate Bitbucket as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
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Buyer's Guide
Download our free Bitbucket Report and get advice and tips from experienced pros sharing their opinions.