We use BitBucket as a repository for backing up our VS code.
Site Reliability Engineer at a tech vendor with 10,001+ employees
It's a reliable and user-friendly product
Pros and Cons
- "BitBucket is a reliable and user-friendly product."
- "The UI could be a little better compared to competing solutions."
What is our primary use case?
What is most valuable?
BitBucket is a reliable and user-friendly product.
What needs improvement?
The UI could be a little better compared to competing solutions.
For how long have I used the solution?
I have used BitBucket for five months.
Buyer's Guide
Bitbucket
February 2025
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Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
BitBucket is stable. We haven't had issues.
What do I think about the scalability of the solution?
I rate BitBucket eight out of 10 for scalability.
How are customer service and support?
I rate BitBucket support eight out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
Deploying BitBucket is straightforward.
What other advice do I have?
I rate BitBucket eight out of 10. It's accessible to beginners. They can start by layering BitBucket and move on to other tools.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
Bitbucket provides valuable version control for our code
Pros and Cons
- "The version control feature for our code and the security aspect is valuable to us."
- "There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks."
What is our primary use case?
We use Bitbucket as our code repository and base it on our DevOps process.
How has it helped my organization?
This technology is quite common in our company. It is very important for our development process.
What is most valuable?
The version control feature for our code and the security aspect is valuable to us. It is also related to automation, DevOps, and our desktop environment.
What needs improvement?
There is room for improvement in the workflow. Other similar tools offer automation and more streamlined workflows, which Bitbucket currently lacks.
In additional features, I would like to see more low-code options for certain tasks. When we compare it to another solution like GitHub, in my opinion, Bitbucket could offer us more automation and actions in the future. This would be a valuable feature for improving our projects.
For how long have I used the solution?
I have been using Bitbucket for around seven years. I use the latest version.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The customer service and support team is good.
What was our ROI?
What other advice do I have?
Bitbucket is worth the investment. Overall, I would rate the solution a nine out of ten. I recommend using the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Bitbucket
February 2025
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Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Web Developer at a security firm with 11-50 employees
A stable cloud -based Atlassian tool that is easy to use and manage
Pros and Cons
- "We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management."
- "The scalability for the cloud version can be improved."
What is our primary use case?
The solution is used for web-development
How has it helped my organization?
The solution is good for cloud collaborative work. During the time I was working as a release manager, I could manage the tool request and the technical problems that occurred on the site of the development.
What is most valuable?
We can watch the newly implemented code. So it's quite nice to organize the teams to see what part of the work is done and what part of the code is already old or new. It is very good for that kind of management.
What needs improvement?
The scalability for the cloud version can be improved.
For how long have I used the solution?
I have been using the solution for nine months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. The cloud version is not scalable. But if you pay for the premium version it is very scalable. Five users are using the solution at a time.
Which solution did I use previously and why did I switch?
I have only taken demos for products before and did not use anything. It was mainly the license solution. I was searching in several websites, and all of them were talking good things about the Atlassian solution. So I decided to give it a try.
How was the initial setup?
The initial setup was easy and quick.
What about the implementation team?
I deployed the solution myself.
What's my experience with pricing, setup cost, and licensing?
I did not pay for the license as I was using a corporate license. But I think the pricing is fair.
What other advice do I have?
It's very easy to use and a nice tool to manage. And I think the first implementation or the configuration is very important so that teams could work with that.
I rate it nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Engineer at Unacademy
Scalable environment, excellent technical support, with reliable features
Pros and Cons
- "The most valuable thing we have found is the workloads are good in Jira and we are able to control the access."
- "I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol."
What is our primary use case?
Our primary use case is for change management more specifically software development.
What is most valuable?
The most valuable thing we have found is the workloads are good in Jira and we are able to control the access.
What needs improvement?
I would like to see the security logs option on the tool directly. The current way to work with security logs is through an email protocol.
For how long have I used the solution?
I have been using Bitbucket for the past year and a half.
What do I think about the stability of the solution?
The stability is good and we have not had any issues.
What do I think about the scalability of the solution?
Bitbucket is scalable and we have seventy-five to ninety users.
How are customer service and support?
The technical support that we have received has been very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been working with Github and the organization decided to go with Bitbucket.
What about the implementation team?
We used in-house support with Bitbucket.
Which other solutions did I evaluate?
GitLab was the other option and I have not worked with it. I do not have a personal preference between GitHub and Bitbucket.
What other advice do I have?
I would rate Bitbucket a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Simple setup and reliable
Pros and Cons
- "The setup of Bitbucket is simple."
- "Bitbucket could improve pipeline building and deployment. Our deployments are not using the Bitbucket. Deployments we are going through Azure DevOps, but the integration is happening in Bitbucket."
What is our primary use case?
We predominately use Bitbucket for continuous integration, as a repository for our code, and for various departments, such as analytics, web, and mobile.
What needs improvement?
Bitbucket could improve pipeline building and deployment. Our deployments are not using the Bitbucket. Deployments we are going through Azure DevOps, but the integration is happening in Bitbucket.
The repository and the access levels could improve.
For how long have I used the solution?
I have used Bitbucket for approximately four years.
What do I think about the stability of the solution?
We have not had any issues with day-to-day usage of Bitbucket since we started using it.
What do I think about the scalability of the solution?
We have not scaled Bitbucket that much to know the full range, but for what we use it for it has been good.
We have 10 to 20 users using this solution in our organization.
How are customer service and support?
I have not needed to use the support team from Bitbucket.
How was the initial setup?
The setup of Bitbucket is simple.
What's my experience with pricing, setup cost, and licensing?
We have approximately 40 licenses for Bitbucket.
Which other solutions did I evaluate?
We did a benchmark before we chose our continuous integration environment. We found Bitbucket is the right tool for us at the start-up level. We conducted tests for Git, GitLab, and other solutions, but the decision we made was Bitbucket.
What other advice do I have?
I rate Bitbucket an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Enhanced code management with seamless integration and a nice user experience
Pros and Cons
- "It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products."
- "Bitbucket pipelines could be enhanced by adding scalability and caching."
What is our primary use case?
We use Bitbucket for version controlling our source code, and also CI/CD was utilizing Bitbucket pipelines. We have automated build pipelines, daily master build pipelines, and daily releases.
How has it helped my organization?
It nicely integrates with Atlassian Jira, making it easy to find relevant branches and PRs. We also have Teams integration for Atlassian products like Confluence.
What is most valuable?
It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products.
What needs improvement?
Bitbucket pipelines could be enhanced by adding scalability and caching for images. If we could get the cloud-native benefits to Bitbucket pipeline like in Tekton, it would be great.
For how long have I used the solution?
I have used the solution for about two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Our main repository gets around 200 PRs per day, and this load has limited Bitbucket pipelines due to steep limitations.
How are customer service and support?
Customer service is actually done by the R&D and Deployment team. I'm not really aware of those details.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We moved from Bitbucket to Tekton because our main repository gets two hundred PRs per day, which presented a load on Bitbucket pipelines with step limitations. Moreover, we do not have local image caching, resulting in frequent pulls from Azure Container Registry, leading to Azure's rate limits.
Which other solutions did I evaluate?
We compared Bitbucket with Tekton, noting the benefits and limitations of each.
What other advice do I have?
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 21, 2024
Flag as inappropriateAn user-friendly source control management software to control the versioning of the code
Pros and Cons
- "The tool's UI is better."
- "I would like to see the tool's desktop version."
What is our primary use case?
We use the solution in every project as a source control management software to control the versioning of the code.
What is most valuable?
The tool's UI is better.
What needs improvement?
I would like to see the tool's desktop version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
How was the initial setup?
The tool's deployment is simple and we use the cloud version.
What other advice do I have?
I would rate the solution a nine out of ten since its an awesome tool for source control and versioning.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect at a tech vendor with 10,001+ employees
Reliable, cost effective, but lacking flexibility
Pros and Cons
- "We have approximately 300 to 400 users using this solution. Our whole organization uses it. I rate the scalability of Bitbucket an eight out of ten."
- "Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy."
What is our primary use case?
We have a Bitbucket server internally, that we manage with our own IT team. We use the solution as a software control repository.
What needs improvement?
Bitbucket could improve search and indexing capabilities. There is only basic searching available. There is only the ability to index the main branch but not the subbranches. The search capabilities are dodgy.
In a future release, the way they manage the permission of the records in the solution could be better. They fit well if you're only running one or two projects. If you have a lot of projects and records, the current permission model is not flexible. You have a challenge if you want to provide permissions across all the projects to be the same. Additionally, if you want to have specific permission there are limitations. There requires a lot of redundant work to accomplish what we want.
For how long have I used the solution?
I have been using Bitbucket for approximately six years.
What do I think about the stability of the solution?
Bitbucket has some initial stability issues because of our large team using the solution. However, this was later resolved.
I rate the stability of Bitbucket an eight out of ten.
What do I think about the scalability of the solution?
We have approximately 300 to 400 users using this solution. Our whole organization uses it.
I rate the scalability of Bitbucket an eight out of ten.
How are customer service and support?
I have not used the support from Bitbucket. However, my team has used the support. The support has been fine, they have not had any downtime.
Which solution did I use previously and why did I switch?
I have used GitHub and it has more features than Bitbucket. Additionally, I have used GitLab.
GitHub is a more mature solution compared to Bitbucket. The search capability has improved in GitHub since they are integrated with Opensoft. You can create your workflow and actions and it becomes easier to do things. GitHub can help a lot. The only season why our organization didn't adopt it is because of the high pricing.
How was the initial setup?
The initial setup of Bitbucket is straightforward.
What about the implementation team?
The initial setup was in-house. However, it is possible they had some assistance.
What's my experience with pricing, setup cost, and licensing?
Bitbucket is a cost-effective solution. It is the cheapest in the market. It is lower than GitLab and GitHub.
What other advice do I have?
For general company usage, Bitbucket should fit the purpose. If you have a larger team you better look for other options. For a more complete solution for your CICD, I would recommend GitHub.
I rate Bitbucket a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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