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Operational planner at Civil Eng. Scientific Association of K. N. Toosi University of Technology
Real User
Scalable and compatible with different solutions
Pros and Cons
  • "It seems to be quite scalable."
  • "In future releases, more integration is always a valuable aspect to consider."

What is our primary use case?

Bitbucket, like GitHub, serves as a repository for coding and facilitates integration management and version control. It has features related to these aspects.

What is most valuable?

One of Bitbucket's notable features is its ability to integrate with other addressing solutions.

What needs improvement?

I believe continuous improvement is always a good goal to strive for. 

In future releases, more integration is always a valuable aspect to consider.

For how long have I used the solution?

I used Bitbucket for about three months. 

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Bitbucket
March 2025
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What do I think about the scalability of the solution?

It seems to be quite scalable.

Which other solutions did I evaluate?

I was familiar with GitHub as another option.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

I would definitely recommend using the solution because one of the great features of Bitbucket is its compatibility with other solutions like Atlassian and others. I highly recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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    it_user1261719 - PeerSpot reviewer
    Chief Information Officer at a recruiting/HR firm with 11-50 employees
    Real User
    A secure and cost-effective solution for code tracking and management
    Pros and Cons
    • "Bitbucket is a standard git implementation with perfectly coordinated screens, it's secure, and we have had no problems with it."
    • "The installation of Bitbucket on our server was not as easy as other Atlassian products, so it is something that can be improved."

    What is our primary use case?

    We develop our own applications and all of our source code activities are managed and tracked on Bitbucket.

    What is most valuable?

    Bitbucket is a standard git implementation with perfectly coordinated screens, it's secure, and we have had no problems with it.

    We are satisfied with the user interface.

    What needs improvement?

    The installation of Bitbucket on our server was not as easy as other Atlassian products, so it is something that can be improved. The same is true for the upgrade process. I have upgraded it twice, and it is similar to the initial installation.

    For how long have I used the solution?

    I have been using Bitbucket for two years.

    What do I think about the stability of the solution?

    We have had no problems and I'm satisfied with the stability. We use it quite heavily because all of our applications and updates are handled on different branches in Bitbucket.

    What do I think about the scalability of the solution?

    I cannot say much with respect to scalability because we are a small company with a maximum of five people who are using the product.

    How are customer service and technical support?

    In the two years that we have been using Bitbucket, we have not needed any support.

    Which solution did I use previously and why did I switch?

    Prior to using Bitbucket, we were using the freeware version of SVN. We switched because Bitbucket has better features, especially for source code maintenance.

    How was the initial setup?

    The initial setup was a little bit complex. It requires more intervention on the Linux console than the other Atlassian products. You need to adjust more files, for example.

    It took us about a month to deploy and three people were involved in the process. Only one person is required for maintenance because it is generally maintained by Atlassian.

    What about the implementation team?

    The deployment was done by our in-house team.

    What was our ROI?

    We have seen ROI but I cannot easily quantify it with numbers.

    What's my experience with pricing, setup cost, and licensing?

    We are using the minimum package with ten users and we are happy with the price because we are a small company. With our small number of users, our licensing fees are approximately $10 USD per month. There are no fees in addition to this.

    Which other solutions did I evaluate?

    We evaluated GitHub but we require our own server for source code management.

    What other advice do I have?

    This solution is good and it covers all our needs. Periodically, I receive announcements from Atlassian, mostly concerning the security features. They are fixing the newly discovered vulnerabilities and also, there are some other improvements in the features. Normally, I am not affected by the new features because we don't require them.

    My advice is to start using this solution because it works very well and we are very satisfied with the functionality. If somebody knows how to configure git for libraries then they can implement Bitbucket as well.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.

    PeerSpot user
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      Buyer's Guide
      Bitbucket
      March 2025
      Learn what your peers think about Bitbucket. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
      845,040 professionals have used our research since 2012.
      Yantao Zhao - PeerSpot reviewer
      Software Integration Engineer at Thales
      Real User
      Top 5
      Integrates well, scalable, and good support
      Pros and Cons
      • "We use Bitbucket for Jira, Confluence, and Jenkins and we have an automation pipeline. Whenever the coaching is done in Bitbucket we run an automation pipeline from the build, create installations, and tests all in one pipeline. It is done automatically."
      • "Bitbucket could improve its security. For example, the user access security could improve."

      What is our primary use case?

      Bitbucket can be deployed on the cloud or on-premise.

      We use Bitbucket to set up an end-to-end integration system.

      What is most valuable?

      We use Bitbucket for Jira, Confluence, and Jenkins and we have an automation pipeline. Whenever the coaching is done in Bitbucket we run an automation pipeline from the build, create installations, and tests all in one pipeline. It is done automatically. 

      What needs improvement?

      Bitbucket could improve its security. For example, the user access security could improve.

      For how long have I used the solution?

      I have been using Bitbucket for approximately six years.

      What do I think about the stability of the solution?

      Bitbucket is stable. However, every one or two months it crashes, it depends on the usage. When Jira is down after a long weekend Bitbucket might not be working. There could be other reasons it is not working and not necessarily the solution's fault.

      What do I think about the scalability of the solution?

      The scalability of Bitbucket is good.

      We have a lot of developers working and we are moving the solution locally to the cloud next year. We plan to increase the usage of the solution.

      How are customer service and support?

      I rate the support from Bitbucket a four out of five.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have used CVS previously.

      How was the initial setup?

      The initial setup of Bitbucket can be complex. It depends on what you are using it for. For example, when I was using Jenkins I had to set up a lot of scripts to link all the tasks together for it to run automatically.

      What other advice do I have?

      I would recommend this solution to others.

      I rate Bitbucket an eight out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.

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        it_user1234977 - PeerSpot reviewer
        Quality Assurance Automation Engineer at a tech services company with 501-1,000 employees
        Real User
        A fast initial setup that is scalable and stable
        Pros and Cons
        • "The initial deployment is rather straightforward and only takes 30 minutes to an hour."
        • "The solution is not user-friendly. Right now, the solution is not so easy to understand. It needs to update its design and overall user experience."

        What is our primary use case?

        We primarily use the solution for managing our own repository.

        What is most valuable?

        I don't have too much experience with Bitbucket; I use GitHub more often.

        It's easy to switch back and forth between Bitbucket and GitHub.

        What needs improvement?

        The code review and creation of requests need improvement. In GitHub it's much easier and broader and that makes everything easier to see.

        The solution is not user-friendly. Right now, the solution is not so easy to understand. It needs to update its design and overall user experience.

        For how long have I used the solution?

        I've been using the solution for several months.

        What do I think about the stability of the solution?

        The solution is relatively stable. It's much more stable than GitHub.

        What do I think about the scalability of the solution?

        The solution is fairly scalable. I'm not sure if scaling affects pricing, however. We often have around 100 users on the solution, but it depends on the project.

        How are customer service and technical support?

        I've never had to contact technical support.

        Which solution did I use previously and why did I switch?

        We did previously use a different solution. We switched to Bitbucket when we switched projects.

        How was the initial setup?

        The initial deployment is rather straightforward and only takes 30 minutes to an hour.

        What about the implementation team?

        I handled the implementation myself.

        What other advice do I have?

        We use the cloud deployment model.

        We use the solution pretty extensively, but it depends on the client and the project.

        I'd suggest those considering implementing the solution try all the functionalities in the trial period. That way you can decide if it will work for your projects.

        I'd rate the solution eight out of ten.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.

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          Software Engineer at a tech consulting company with 11-50 employees
          Real User
          It's scalable, and you can use it to whitelist IP addresses during deployment
          Pros and Cons
          • "You can use Bitbucket to whitelist IP addresses during deployment."
          • "Currently, what's lacking in Bitbucket is the assignment feature."

          What is our primary use case?

          We're using Bitbucket for version control and deployment.

          What is most valuable?

          What I like best about Bitbucket is that you can use it for deployment, primarily if your IP addresses do not work well with your deployment scripts. You can use the tool to whitelist IP addresses during deployment.

          What needs improvement?

          Currently, what's lacking in Bitbucket is the assignment feature or the feature of giving permissions to other users.

          For how long have I used the solution?

          I've been working with Bitbucket since 2014.

          What do I think about the scalability of the solution?

          The scalability of Bitbucket is ten out of ten. Bitbucket has documentation on how to scale, and you can also communicate with the Bitbucket team for any scalability-related questions.

          How are customer service and support?

          I have yet to contact the technical support team for Bitbucket.

          Which solution did I use previously and why did I switch?

          Currently, we are moving from Bitbucket to GitLab for convenience, but at the moment, we're still using both solutions.

          How was the initial setup?

          Setting up Bitbucket is simple because you can log in with your email account.

          My team uses scripts developed on Ruby to do Bitbucket deployments.

          What's my experience with pricing, setup cost, and licensing?

          Bitbucket is a low-priced tool.

          Which other solutions did I evaluate?

          My company evaluated GitLab.

          What other advice do I have?

          I'm working as a software engineer.

          My company has four Bitbucket users.

          My rating for Bitbucket is nine out of ten.

          I recommend the tool to others. One company even consulted with me, and I told that company to focus on Bitbucket.

          My company is a Bitbucket user. There's no partnership currently.

          Which deployment model are you using for this solution?

          Public Cloud
          Disclosure: I am a real user, and this review is based on my own experience and opinions.

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            Cuneyt Gurses - PeerSpot reviewer
            Solution Architect, DevOps Engineer at sonne technology
            Real User
            Top 10
            Minimal customer service required, standard licensing, with product efficiency
            Pros and Cons
            • "Bitbucket is an integral part of our CI/CD project."
            • "I would like to see the integration with some of the cloud service providers improved."

            What is our primary use case?

            Our primary use case is for source coding and continuous integration.

            How has it helped my organization?

            Bitbucket has helped improve our organization by speeding up our production efficiency and product delivery processes.

            What is most valuable?

            Bitbucket is an integral part of our CI/CD project.

            What needs improvement?

            I would like to see the integration with some of the cloud service providers improved.

            For how long have I used the solution?

            I have been using Bitbucket for the past year.

            What do I think about the stability of the solution?

            Bitbucket does not have a problem with stability.

            What do I think about the scalability of the solution?

            The scalability of Bitbucket is reliable and we have over two thousand five hundred product items in place and the solution is operating as expected.

            How are customer service and support?

            Technical support is good. We are facing accessibility maybe once a month. This is a small number in comparison with others in the field.

            How was the initial setup?

            The initial setup of Bitbucket is not complex but you need to have a good working knowledge of the infrastructure.

            What about the implementation team?

            The implementation can be done in-house and takes two to three hours.

            What's my experience with pricing, setup cost, and licensing?

            When it comes to licensing we have the standard plan.

            What other advice do I have?

            I can definitely recommend using Bitbucket and would rate them a nine out of ten.

            Which deployment model are you using for this solution?

            Public Cloud
            Disclosure: I am a real user, and this review is based on my own experience and opinions.

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              reviewer1941486 - PeerSpot reviewer
              Senior Manager at a computer software company with 10,001+ employees
              Real User
              Writing and storing code in the central repository is easy
              Pros and Cons
              • "It is easy to write code and store it in the central repository."
              • "Fine tuning for procedures and features related to analytics and code validation is needed."

              What is our primary use case?

              Our company uses the solution for code management. 

              What is most valuable?

              It is easy to write code and store it in the central repository. 

              What needs improvement?

              Fine tuning for procedures and features related to analytics and code validation is needed. 

              There are some issues in obtaining licenses.

              For how long have I used the solution?

              I have been using the solution for two years. 

              What do I think about the stability of the solution?

              The solution is stable so I rate it a nine out of ten. 

              What do I think about the scalability of the solution?

              The dynamic solution is definitely scalable and customizable to any need. 

              How are customer service and support?

              Technical support is pretty helpful so I rate them an eight out of ten. 

              How would you rate customer service and support?

              Positive

              How was the initial setup?

              The setup is simple with no issues. 

              What about the implementation team?

              We implemented the solution in-house. 

              What's my experience with pricing, setup cost, and licensing?

              Sometimes there are issues in obtaining licenses and the pricing could be improved.

              I rate pricing a six out of ten. 

              Which other solutions did I evaluate?

              We did not evaluate other options. 

              What other advice do I have?

              I rate the solution an eight out of ten. 

              Which deployment model are you using for this solution?

              On-premises
              Disclosure: I am a real user, and this review is based on my own experience and opinions.

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                reviewer1198131 - PeerSpot reviewer
                C.T.O at a computer software company with 1-10 employees
                Real User
                Top 20
                Helps us with data collection, but we would like to see more infrastructure for the code
                Pros and Cons
                • "The setup was okay, and it was well-integrated."
                • "The scalability could be improved."

                What is our primary use case?

                Bitbucket has a global way of collecting data from air conditioners and real-time data collection for global customers.

                What is most valuable?

                We like that it can be integrated with Jira.

                What needs improvement?

                We should be able to choose the size of the RAM or container classification. We would like to see more infrastructure for the code. The scalability could be improved.

                For how long have I used the solution?

                We have been using Bitbucket for nine months.

                What do I think about the stability of the solution?

                I rate the stability a five out of ten. In our organization, we have a lot of microservices, so our project wasn't that stable.

                What do I think about the scalability of the solution?

                I rate the scalability a four out of ten, and it could be improved. We have about 20 users.

                How was the initial setup?

                The setup was okay, and it was well-integrated. We are using a subscription cloud.

                Which other solutions did I evaluate?

                GitLab UI is better than Bitbucket. The UI in Bitbucket could be better. Jira is also not easy to understand.

                What other advice do I have?

                I rate this solution a seven out of ten. We want people to use Jira for an integrated approach between Jira and all the products. Regarding advice, If you want an enterprise-class product, I first recommend Jira, and then I would recommend Bitbucket.

                Disclosure: I am a real user, and this review is based on my own experience and opinions.

                PeerSpot user
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