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Manual QA Engineer at Tidepool labs Europe
Real User
Incredibly useful for our mobile testing needs, including integrations
Pros and Cons
  • "I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
  • "Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."

What is our primary use case?

For my project, we utilize a VPN and BrowserStack for testing. This allows me to test our website across various browsers and platforms, including different versions of iOS, Android, and web browsers. It ensures that our website functions correctly across different environments and devices.

How has it helped my organization?

BrowserStack has been incredibly useful for our mobile testing needs. One scenario where it proved its value was when I needed to test a new feature across different devices and platforms. I utilized BrowserStack's emulator with real devices feature, selecting specific devices such as iOS devices like the iPhone 14 with different versions like 16 or 17. I could easily switch between devices and versions to simulate real-world usage scenarios. This flexibility allowed me to thoroughly test our UI and ensure compatibility across various devices and browsers, providing a reliable testing environment even when facing connectivity issues.

What is most valuable?

I've also worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience. I've had positive experiences with various integrations on BrowserStack.

What needs improvement?

One of the challenges I've encountered with BrowserStack is related to connectivity issues. Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones. Improving the connectivity stability would be beneficial for making BrowserStack an even better product in the next release, in my opinion.

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For how long have I used the solution?

I have been using BrowserStack for almost 1 year.

What do I think about the stability of the solution?

In terms of stability, I would rate BrowserStack an eight out of ten, despite occasional connection issues.

What do I think about the scalability of the solution?

I would rate BrowserStack as a seven out of ten for scalability, indicating it's moderately scalable. Approximately ten users are working with BrowserStack in our company. There are no immediate plans to increase its usage.

How was the initial setup?

I would rate the initial setup of BrowserStack as an 8 out of 10, indicating that it's relatively easy to set up. The deployment process typically takes around one to two hours, although I'm not directly involved in the deployment steps.

What's my experience with pricing, setup cost, and licensing?

As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions.

What other advice do I have?

I would recommend BrowserStack to other users as a helpful tool for testing across different browsers and versions, rating it a 9 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Automation Test Analyst at a tech services company with 201-500 employees
Real User
Unique features, useful geographical mimicking, but more integration needed
Pros and Cons
  • "The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."
  • "While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."

What is our primary use case?

We are using BrowserStack for several use cases. In our first use case, we have automated testing on the server. When you have automated testing, it uses your local browsers and BrowserStack provides the ability to integrate it with your code. Instead of using your local browsers for executing the code, it'll be executed remotely, and the integration is very easy.

Our second use case was for cross-browser testing for the same automation with the script that we have. 

In the third use case, we were having different platforms. In some of the test cases, we were using a different browser or a combination of a different browser and the different OSs that we have. For example, we had the combination of Windows with IE, and Apple and Mac, with Safari. We did tests on many devices, such as iPhone and iPad. All the devices are available. Once we have integrated it, we were easily able to switch our testing to any of the other devices that we wanted.

How has it helped my organization?

The solution has many benefits, we are not worried about maintaining devices locally in our organization. This is one of the biggest benefits. Any device that is new in the market, or any phone or OS that is launched the new version is always available. We are never worried about having access to those. In the real world, you have to buy those new devices and you have to go through a lot of processes to maintain them.

Mmaintaining the devices is the largest task. All the devices have to be checked physically for many things, such as charging. While someone else might need a device but not be able to have access when it is a physical device, there are limitations. With virtual devices, everyone can have access right away, they can log in and start using the device.

What is most valuable?

The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market. 

You are able to can record all of your executions session. It's easy to keep track of what you have executed. The screenshots are available.

There are a lot of unique features. For example, when you want to configure the bandwidth of your internet, or if you want to test something with the low bandwidth of your internet, such as how your features are working in the low band to allow configuration of your VPN. Some websites only can be accessed from the UK and if you want to mimic the scenario where the person from the UK is accessing the site, you can do that. Geographical mimicking is also available.

What needs improvement?

While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.

All the testing that I do is functional testing, such as UI testing is for mobile. I'm not sure whether it is allowing for desktop testing or not, but if it does not, they should add it for various desktop applications as well for us to have remote access.

For how long have I used the solution?

I have been using BrowserStack for approximately one and a half years.

What do I think about the stability of the solution?

The performance of the solution is good. We have not faced any issues. All of the mobile devices or and different OSs have been working well.

What do I think about the scalability of the solution?

The solution is scalable. You have access to all the latest devices and OSs needed. You can increase the number of users using the solution by purchasing more licenses.

We have a team of approximately 35 people, and we all are using the solution.

We do not use this solution on a daily basis but when there is a particular project our teams will use it on a daily basis for testing.

How are customer service and support?

Initially, when we were configuring the automation, we had some issues that we had to contact the technical team. The communication was through email. They do not have a large team of support agents and it would appear that they are still establishing their team.

Which solution did I use previously and why did I switch?

We have previously used Blisk, which is a similar solution to BrowserStack. It's a simulator for different devices you might have.

Blisk had a limited amount of devices to use. It is a simulator, it is difficult to perform tests with it. It is not a virtual system causing it to have limitations. You can have your application in different sizes and in different devices. The size of the UI will be changed according to the device, not any configuration.

When I am using BrowserStack in the VA systems and if I selected an Apple device the code and configuration will be that of an Apple device.

How was the initial setup?

There is no installation process for BrowserStack, it is a SaaS. However, the process to use the service is very straightforward. You need to choose which device and browser you want and you can start right straight away. Within two or three-step, you can start your application remotely.

What about the implementation team?

There is no maintenance required.

What's my experience with pricing, setup cost, and licensing?

There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit.

We have licenses to use this solution and it is on a per-user basis. It is a bit expensive compared to other tools are the market.

What other advice do I have?

I would advise those wanting to use the solution to make sure they know their specific requirements and intended usage before purchasing a license. You do not want to purchase features you do not want to use. Use the free version first and then once you understand the solution you can purchase it.

I rate BrowserStack a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BrowserStack
November 2024
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Quality assurance at SHEIZA CONSULTANCY
Real User
Top 5Leaderboard
Offers wireless testing feature but challenging to replicate the real-time experience
Pros and Cons
  • "It is a stable solution. There's no lagging and jittering."
  • "There is room for improvement in pricing."

What is our primary use case?

The user experience is really good. We can integrate other SaaS and other stuff, like the banking service SaaS.

What is most valuable?

I have run the wireless testing process. The optimization in optics is good, and it automatically works well.

What needs improvement?

There is room for improvement in pricing. 

For how long have I used the solution?

I've used it for a project for around three months, mostly for credit confirmation.

What do I think about the stability of the solution?

It's stable. Many organizations go for the largest plan because it's stable.

I would rate the stability an eight out of ten. There's no lagging and jittering.

What do I think about the scalability of the solution?

It is a scalable solution. 

How was the initial setup?

The initial setup is easy. It's on the cloud, using real virtual devices.

What's my experience with pricing, setup cost, and licensing?

With respect to pricing, they are a bit expensive. I would rate the licensing model a six out of ten, where one is expensive, and ten is cheap. So, the price could be a bit decreased.

What other advice do I have?

Everyone has their own analysis. I advise them to analyze whether it's a good tool for their requirements before deploying it.

Overall, I would rate the solution a seven out of ten because it's difficult to replicate the way we experience BrowserStack on the spot on our virtual device. But because of its growing functionalities and features, we can't shift to multiple devices, so we have to go for BrowserStack.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Quality Assurance Analyst at a financial services firm with 10,001+ employees
Real User
Leaderboard
Great browser testing across platforms but issues with stability
Pros and Cons
  • "BrowserStack's best feature is browser testing across different platforms, including mobile."
  • "One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."

What is our primary use case?

I mainly use BrowserStack for browser testing.

How has it helped my organization?

BrowserStack has allowed us to do tests to cover criteria we couldn't do previously.

What is most valuable?

BrowserStack's best feature is browser testing across different platforms, including mobile.

What needs improvement?

One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.

For how long have I used the solution?

I've been using BrowserStack for three years.

What do I think about the stability of the solution?

There are some issues with BrowserStack's stability when sessions just shut down for no obvious reason.

What do I think about the scalability of the solution?

I'd rate BrowserStack's scalability as eight out of ten.

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

I would give BrowserStack a rating of seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AlejandroGarduno - PeerSpot reviewer
Quality Assurance Lead at Wiceline
Real User
Great product, scalable, easy to setup
Pros and Cons
  • "I have found that BrowserStack is stable."
  • "BrowserStack is scalable, but cost is significant for those living in Mexico."

What is our primary use case?

I use BrowerStack for performing automation tests. 

What is most valuable?

The BrowserStack interface is easy to use and the webinar has a lot of information.

What needs improvement?

BrowserStack could have a better price, but good things have a price.

For how long have I used the solution?

I have been using BrowserStack for three years now.

What do I think about the stability of the solution?

I have found that BrowserStack is stable.

What do I think about the scalability of the solution?

BrowserStack is scalable, but cost is significant for those living in Mexico.

How was the initial setup?

The setup of BrowserStack was easy to implement.

What other advice do I have?

It would be great if BrowserStack came with a downloadable mobile device option. The adoption of new tools on BrowserStack would be helpful. Playwright is one of these tools currently offered by Microsoft. I would rate BrowserStack a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Test Engineer at Kaara
Real User
Leaderboard
Helpful application testing features, but network issues could be improved to support our execution
Pros and Cons
  • "Maintenance of the solution is easy."
  • "We had some execution issues."

What is our primary use case?

Our primary use case for the solution is working on web applications, and there are also mobile, Android and IOS in BrowserStack. So, we have it in different languages and execute the parallel execution and migration. So, when executing more than 500 cases for the regularization pack, we get high success ratings for internal use.

What is most valuable?

We find the application testing features valuable.

What needs improvement?

We had some execution issues, and you would like to move to the Sauce Labs. We are based out of India and need 100% bandwidth for testing. So, on some days, we have low bandwidth, and on other days a high bandwidth. So network issues could be improved to support our execution.

For how long have I used the solution?

We have been using the solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable, and we have not had any issues with it.

What do I think about the scalability of the solution?

The solution is scalable. I rate it a seven out of ten. Approximately 20 users are utilizing the solution.

How are customer service and support?

We have had a good experience with customer service and support. The study is minimal, and when we have issues like a parallel solution failing, we reach out to the support team, and within two days, they respond to us. Additionally, they can connect the demos and solve them and teach us how to use BrowserStack for our web or mobile applications. I rate the customer service and support team an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial setup, but maintenance of the solution is easy.

What other advice do I have?

I rate the solution a seven out of ten. The solution is good but is not fully developed and can be improved by enhancing its network connections to avoid network issues. I recommend the solution to users considering it and advise them to understand their use case first and how to utilize the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chatchawal Siluang - PeerSpot reviewer
Senior Software QA Engineer at Seven Peaks Software
Real User
Useful manual tests but could be more stable
Pros and Cons
  • "The most valuable feature of BrowserStack is the ability to do manual testing."
  • "BrowserStack operates at a slow pace, it could improve by making it faster."

What is our primary use case?

I use BrowserStack for functional testing.

What is most valuable?

The most valuable feature of BrowserStack is the ability to do manual testing.

What needs improvement?

BrowserStack operates at a slow pace, it could improve by making it faster.

For how long have I used the solution?

I have been using BrowserStack for approximately three months.

What do I think about the stability of the solution?

BrowserStack sometimes works well and other times it is very slow. The stability could improve.

What do I think about the scalability of the solution?

We have 20 percent of our users in my company using BrowserStack.

How are customer service and support?

I have not used technical support from BrowserStack.

Which solution did I use previously and why did I switch?

I have not used another solution in the same category as BrowserStack.

What's my experience with pricing, setup cost, and licensing?

The price of BrowserStack is high.

I rate the price of BrowserStack a three out of five.

What other advice do I have?

I rate BrowserStack a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Engineering Quality Manager (Head of QA) at a financial services firm with 501-1,000 employees
Real User
Leaderboard
Many features available, with ongoing service, increased visibility would be an advantage
Pros and Cons
  • "The most valuable features are the variety of tools available."
  • "I would like to see clearer visibility."

What is our primary use case?

Our primary use case is for browser testing.

What is most valuable?

The most valuable features are the variety of tools available.

What needs improvement?

Stability is a feature that needs to be improved. Some of the issues found in BrowserStack are not as consistent as desired. I would like to see clearer visibility.

For how long have I used the solution?

I have been using BrowserStack for one year.

What other advice do I have?

I would rate BrowserStack a seven on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
Buyer's Guide
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Updated: November 2024
Buyer's Guide
Download our free BrowserStack Report and get advice and tips from experienced pros sharing their opinions.