BrowserStack Reviews

We were testing it as a user interface on various systems which we manage.

It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it. 

If you ask me feature-wise, I don't think I have tested all the features there—around 40 to 60 percent— nor I was interested in doing do that because the trial was so short. However, there were a few devices that we did not want to procure but we found them within BrowserStack architecture when we tried it out. More than a feature, it was the hardware support that we were able to get through the interfaces. This helped us address a very rare requirement that had come up within our end customer's stack.

Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.

I only used it for about two weeks during a 14-day trial period about four or five months ago. 

This at least gave us good stability and the results that we saw were quite reasonable enough.

It was easy enough. Because I come from an IT background and have done deployments of many solutions, it was quite simple. It didn't take more than 10-15 minutes on that day.

I would rate BrowserStack a seven out of ten. 

Our clients provide us with the BrowserStack license to perform tests on certain devices. We perform mobile app testing on different devices since it is not possible for everyone to have all of the devices on hand.

The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously. Geolocation and globalization testing are valuable as well.

In terms of improvement, BrowserStack should work on its Internet connectivity although issues only occur occasionally.

I have been using BrowserStack for five years.

I would rate the stability of BrowserStack a nine out of ten.

I would rate the scalability an eight out of ten although there are occasional connectivity issues. Our clients are both small and enterprise-size businesses.

The technical support is very good and they provide online support directly to the customer.

Positive

BrowserStack is very easy to set up and use. I would rate the easiness of the setup a nine out of ten. The deployment only takes a few minutes and it is done by our client, not our company.

In terms of pricing, BrowserStack is more expensive than other tools.

My advice to people who are considering using BrowserStack is that it is a very good and useful tool. I would recommend it. Overall, I would rate it an eight of out ten.

I mainly use it for using cross-platform testing. For example, using different devices mainly with it. With our current brand, with BrowserStack, we don't have other features provided. That's the only feature that I could work on right now.

For BrowserStack, it's helpful for me to test on different devices. Currently, that's the only tool that we use for testing on different devices. I don't have other devices. I only have one Android and one iOS. Other aspect ratios of different devices couldn't be tested on only two devices. That's the main purpose right now for BrowserStack.

The solution is slow.

There are limitations to the product. For example, the only things that we could validate were APK files and IPA files. For them to support machines such as Windows and Mac, or if they could add more, that would be ideal.

The pricing is more expensive than other tools. 

I've dealt with the solution for more than a year. 

I didn't appreciate much about the stability. There have been times that BrowserStack was really, really slow. That's why I am looking into a different tool.

I'm not sure about scalability. For BrowserStack currently, I only use it between Android and iOS platforms, however, I don't have the features wherein I could test on different types of machines as well, for example, testing on Windows and testing on Mac. That's a different platform as well. We also cater to web applications. In that manner, we couldn't validate web applications through BrowserStack. The only thing that we could validate was APK files and IPA files. That's the limitation of this product.

Four to five people use the solution currently.

We didn't actually reach out to their technical support team yet.

I'm not sure if a different solution was used previously. 

I was not involved with the setup or deployment of the solution. I can't speak to how the process went. 

The pricing is very expensive. The licensing is yearly. I'm not handling the finances. I'm not sure about the cost. We have an annual plan for BrowserStack since we don't want to do a monthly bill. It's much more expensive compared to annual pricing.

I looked into LambdaTest. While currently I only have BrowserStack, I'm looking into migrating over to LambdaTest instead.

We are customers. 

We're not using the latest version of the solution. It's a previous version. 

I'd rate the solution seven out of ten.

We switched to BrowserStack because we didn't have enough devices so we moved to a cloud-based solution. 

I would like for there to be more integration with BrowserStack and other platforms. One of our clients had Ranorex which is a solution that has a problem with automation on regional devices. It also provides record and play functionalities. Our client proposed integration with BrowserStack but it's not available. I would like for both web applications to be linked. There should be a solution for mobile-based automation. 

It's very stable. 

I have contacted technical support two or three times. They are good but I don't understand the hierarchy. They initially answer with some documentation and then they escalate it. There should be the option to schedule a call with them because people can't always find the solution through the documentation. I would like for them to have direct calls with their clients. 

The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BPM tools there are online simple step tutorials. 

The deployment takes around two weeks. 

For small scale projects with 200-500 test cases involved, it is costly. But if it's a large project then it is much cheaper than purchasing real devices. 

I would rate it a nine out of ten considering how easy it is to set up. 

They should improve the query resolution. 

It is a good tool. We have multiple products that use it for automation. 

I like the resolution of virtual browsers. Also running Javascript for autorun speed is superb.

As per my experience, we are not suppose to bound our product with particular devices/OS. BrowserStack makes it possible to verify my product in all latest devices and different OS.

I used it for a week an half. As I used it for compatibility testing only. I used it for mobile browsers as well as desktop browsers for different OS.

Sometimes the mobile devices can crash. But not I'm not sure about the particular steps to generate this issue.

Hats off to their Customer Service. For automation set up, I call them multiple times, but they are very supportive.

I had some other options for cross browser testing, but I found this product easy to use.

Initial set-up is easy, but if you start with automation, it's bit confusing and I found it tough to set-up. I required help from developers.

Initial setup is easy, but if you start with automation, its bit confusing and I found it tough to setup. I required help from developers.

A step to great quality

For UI testing it is easy to use. But for automation perspective, configuration is lil bit confusing for the first time user. They are doing great job by maintaining the performance of this product.

We're building two products at the same time. We're building web pages and building Android and iOS applications. After the building stage, we're going to translate it to automation. But right now, we're testing and proving tools to understand which one will work best in the future.

I like that it offers full device capability.

Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.

The initial setup and configuration of this product are easy.

The price is fine.

Sauce Labs and BrowserStack are very similar

On a scale from one to ten, I would give BrowserStack a nine.

The most valuable feature was that it was very easy to connect to our web-application without much additional configuration. So we could do very quick checks to get fast feedback.

It helped us a lot to accomplish our testing related goals and helped to provide better service to our customer, but I don’t think that it changed our organization functioning that much.

I would like application performance improvement to be better as, for me, it looked a bit slow. For example, loading one page sometime took 10-15 seconds.

Maybe about a year. We didn’t use it permanently, but from time to time when we needed to check how does UI look in different browsers.

There were no issues with the deployment.

There have been no issues with the stability.

There have been no issues with the scalability.

The application was very self-explanatory so I didn’t have to ask for technical support.

This was recommended and tried first by my colleague. I may have used some different solutions previously but I don’t recall them.

There was no set-up as it is web application. You just open the page and connect it to our server.

This was done by my colleague, I just got a user account from him.

We needed to test our application in different browsers and BrowserStack had all the configurations we needed. There were some small issues though, but they haven’t prevented us from using the product. I think that product was easy to use. It was fast to start with it and didn’t need any additional technical knowledge.

SPEED! Very fast, every browser, everything you need.

Sharing screenshots instantly and having quick, reliable VMs.

Maybe advertise more? I know there are companies out there that would benefit greatly from your products.