Check Point Harmony Email & Collaboration Reviews

Our team primarily uses Google Workspace for email, so we were looking for a solution that could protect us from spam, phishing attacks, and other email threats. 

Harmony Email fits the bill perfectly because it's an API-based product that doesn't require any MX record or other configuration changes. It's also very easy to use and manage, even for non-technical users.

I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats. With one hour of training, anyone can effectively use this product.

There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better.

Additionally, while Harmony Email can detect phishing emails that Google has missed, it would be even better if it could automatically quarantine or delete these emails.

Since we use multiple Google Workspace accounts across three separate domains, it would be incredibly helpful if Check Point Harmony Email could provide a single dashboard that consolidates all of this information. 

Additionally, Harmony Email should support other email providers beyond Microsoft and Google, as I also use Joho with over a thousand email IDs.

Having a unified dashboard and expanding support to other email providers would significantly enhance the product's usability for many users.

Currently, I have to rely on a separate gateway solution, like Cisco, to protect my Joho emails. It would be much more convenient if Harmony Email could handle all of my email protection needs.

I've been using Harmony Email for about four or five months now.

It is cloud-based, so the performance is low. I would rate the stability an eight out of ten. It is stable but the performance is low.

I would rate the scalability an eight out of ten. We have 300+ end users using this solution. 

The customer service and support are not very prompt like SonicWall and other vendors in the same space. Perhaps because Check Point is not as prominent in my region, their SLA is not terrible. It's just not very effective. 

For instance, if I need support within 15 or 30 minutes, it won't happen. It could take up to four hours. 

Neutral

I initially started with Cisco Gateway. However, due to ongoing changes, we would have needed to modify MX records or other settings, making the configuration more complex. 

As a result, we decided to try Check Point Harmony Email and Collaboration, and after conducting a proof of concept (POC), we decided to deploy it. We also checked Barracuda.

So, we chose Check Point over Barracuda during the POC. The primary reason was that Check Point Harmony Email is easy to configure and requires no MX record changes. 

Additionally, it's more effective because it's an AI-based solution. It provides insights into the origin of emails, the connection between the sender and receiver, their previous email history, and the frequency of their communication. These features are unique to Check Point Harmony Email and Collaboration.

The initial setup is very simple because only API configuration was there. We provide a user and password on our dashboard, and we can use it remotely. 

It took only 10 to 15 minutes to deploy. Initially, it takes time to collect the data and create timelines. The solution doesn't require any maintenance. 

The pricing is in the middle. Check Point's pricing is not the highest in the competitive market. 

It's more expensive than Barracuda but less expensive than Cisco. So, I would give it a rating of six out of ten, where one is expensive and ten is cheap. 

Overall, I would rate the solution an eight out of ten. 

I use the solution in my company to secure the users' environment so that there are no phishing attacks. The tool operates as an anti-spam solution for the users in our company. Each and every email passes through the email security scanning process. Emails with issues get quarantined by the solution.

The most valuable features of the solution include all of the functionalities offered by the tool, which work fine. I cannot say that a particular feature does not work fine. Each and every feature provided by the product works fine.

At the time of the purchase of the product for the users in my company, I am unable to see or get details of the users for whom the product has been purchased. I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective.

I have been using Check Point Harmony Email & Collaboration for two years.

There are day-to-day updates in the solution. The product gets updated automatically since it is a SaaS-based tool. My company does not have to invest time to upgrade any applications in the product. In general, it is a hassle-free process to work with the product.

My company has around 50 users of the product.

My company plans to increase the number of uses of the product in the upcoming two or three months.

The need to seek technical support depends upon the severity of the issues that we face in our company with the product. Depending on the severity of the issue, my company connects with the support team in three to four hours. During high-severity cases when our entire organization goes down due to some issue in the product, my company connects directly with the support team.

People already use the product as a SaaS-based tool, but it can be complex if used at an in-house level only. As a SaaS-based tool, the product is easy to use without complexities.

The solution is deployed on the cloud.

The solution can be deployed in twenty minutes to half an hour.

I work in a hospital where we purchased the tool for security purposes. Being a hospital, we did not purchase the product with an ROI angle in mind.

I don't even have details of the product's single license purchased by my company.

The product is useful as it works fine to secure our company's email communication. My company has not faced any issues since the time we purchased the solution.

The product has improved our organization's functioning as a secure collaboration tool, considering that different products are made available in the market on a day-to-day basis. As a tool for email security, the solution serves as one of the best products in the market.

The product offers good and easy integration capabilities with other products. When it comes to integration, the product will ask about the credentials of the global applications to the tool's admin, after which it will automatically scan the licenses of the integrated products.

The reports and analytics part of the product is fine for my company since it allows us to check the analytical reports on a weekly basis at a user level. The product provides different kinds of reports like anti-spam reports that we can check in our company.

I recommended the product to those who plan to use it for email security purposes, as it offers a seamless and user-friendly experience to its users. There is no complexity involved in integrations with other products for better email security.

The need for cybersecurity will increase in different ways on a daily basis. The product does not provide alerts. The product fails to provide alerts if some issue occurs at a global level. From an improvement perspective, the product should provide alerts related to email security to its users.

I rate the tool a nine out of ten.

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

Stability-wise, I rate the solution a nine out of ten.

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

Positive

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.

We mainly use this product for Email Security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization. 

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails. 

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments. 

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

My impression of the stability is 10/10 for this solution.

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

Positive

Yes, we have used different products but have switched to this for below features and services.

• Cost management
• Enhance decision making
• Improve supplier or partner relationships
• Improve business process outcomes
• Drive revenue growth
• Improve compliance & risk management

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

We have an in-house professional services team who do the implementation part for us.

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

• Overall cost is really good as per their services and features.
• Product functionality and performance
• Accuracy of protection. 
• Ease of setup and ease of use. No complex policy-building
• Inline protection 
• Overall reduction in both spam and malware attacks.

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations

As users of Office 365, we are using CloudGuard SaaS to protect this cloud application. We knew that to do so, we would need a very good solution. CloudGaurd SaaS prevents malware and zero-day attacks/threats from attacking our SaaS users.

We have 17k+ users and all of them are using Office 365 for email. That's the reason we have implemented the Check Point CloudGuard SaaS solution. We needed protection, and it is working fine as per our requirement.

When we moved from an on-premises email solution to Office 365, we no longer had protection against malware or zero-day level attacks. With this SaaS, we prevent these problems, and also, we protect our users against phishing attacks, identity theft, have DLP support, and even SaaS shadow IT discovery protection.

We can say that with Check Point Cloud Guard SaaS, we have improved our security to the next level. Our users and business are more secure, and overall, this is a very impressive solution for us.

If you have Check Point Cloud Guard SaaS solution in place, 90% to 95% of the work in protecting your system is complete. There are some additional features that also help including Zero Day, Phasing, Identity Protection, and DLP, which provides us additional protection for our users.

This DLP is very useful, as it gives our users additional protection.

We are unable to export the reports from the dashboard, and if it is possible to do then it is not intuitive.

We are using Check Point CloudGuard SaaS for the last four to five months.

Stability-wise, this is a good product.

We have more than 17,000 users and have not faced any issue from a scalability point of view

The cost of this product huge and it should be lowered because all organizations are going to be using cloud services. If it were more affordable then more organizations can rely on it to make them secure.

This is a very good product if you are on the cloud, but the price is a little more expensive.

As per current threats or malware behaviors, most of the attacks or viruses are coming from email only, and if you have no such solution to protect or prevent it then you are in big trouble.

Overall, this is a good product and it has very little we have found that needs to improve.

We utilize Check Point Harmony Email and Collaboration for email security.

Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft. These are features we often use. Additionally, the deployment is feasible if you have completed some training and acquired hands-on experience. In general, it has good support.

There is a need for improvement in handling business email compromise. Additionally, technical support and the licensing model require enhancement.

I have been using Check Point Harmony Email and Collaboration for almost eight years.

Support issues exist with the Check Point company itself, not necessarily the product.

Positive

Earlier, we used Avanade, IronPort, and Proofpoint before moving to Check Point Harmony Email and Collaboration.

The initial setup is not easy. It is manageable with the proper training and hands-on experience. If the customer wants only the normal features, it usually takes one to two days; otherwise, five days.

I consider the pricing to be a bit expensive, similar to other solutions.

I recommend Check Point Harmony Email and Collaboration to all types of companies, from small businesses to enterprises. I would rate the overall solution as eight out of ten.

The customer has a presence in different countries like India, Poland, and the US. They use Office 365 as an email solution, and on top of that, they use Harmony Email & Collaboration.

All API email security or gateway security solutions work the same as API based. You create an API with the vendor, and it works for all the same. It's just the approach of threat intelligence, how it is taken and how much threat intelligence you have. 

Pushing was a big challenge for email security. Cisco has done that, but now Check Point is also doing the same with the quarantine email. So, it's good. Previously, they didn't have the ability to find and detect the quarantine email, but they are doing it now.

The most valuable feature is the sandboxing feature. It provides a sandboxing environment where you can open links and see where they lead. You can see what is presented in the link after opening it.

Other advantages, like workflow integration, are quite simple and offered by other vendors as well. Cisco is also integrating virus totals into their products. 

But the key advantage here is the visibility you get with the sandboxing feature. 

You can see on a map, on the same dashboard, where the mail originated, where it is going, and from which relay servers. You can see everything visually on the portal, including who it's reaching and who is CCed or BCCed.

Every vendor has a different approach. But as far as I have seen with Check Point, it is quite easy and simple to manage. They have the DLP solution integrated with this email. For example, for email, DLP is zero.

Maybe Check Point can work on the DLP part. Proofpoint's email DLP is very good, so they can work on that more.

I have been using it for six months. 

Stability is not too bad. It's not glitchy. 

Scalability is good. You can add users at any time. You can have hundreds of users in there. No issues or restrictions here. 

The customer service and support are okay. 

Positive

Compared to other solutions, users have the advantage of cost because Check Point is very easy to handle. You can easily train anyone on Check Point. It's not complex.

It's quite simple. Straightforward provisioning is required. You have to do it with a vendor, like Office 365 or G Suite, and you are good to go. Just onboard the users, and that's it.

You can deploy it in a day. For the refinement of the tool, it takes a little bit of time because all email security works by first keeping it on monitor mode and monitoring what you are getting as spam. You do an audit. It takes time with this. But for the configuration part, you can do it in a single day.

For deployment, one person is enough. For maintenance, you need two or three people to check spam. Sometimes, emails get blocked, and users request them to be unblocked. You have to verify those things. But for deployment, one person is enough.

It's a SaaS portal, so you don't have any maintenance issues because it's all done by the backend OEMs.

There is an ROI. In the long run, you will have saved money because it's a cloud-based portal with no maintenance issues.

Compared to other vendors, the pricing is average. I guess FortiMail is a little cheaper.

Overall, I would rate the solution a nine out of ten. I would recommend using it because it is easy to use and manage. 

Check Point Harmony Email and Collaboration has enabled my team to implement projects and tasks effectively. 

It provides a reliable communication pathway that cannot be compromised by cyber attacks. 

It protects confidential data from leaving an organization without a proper channel. It keeps our emails in a unified environment that is secure and highly safeguarded by strong security tools. 

There are advanced collaboration techniques enhanced by this platform in the enterprise. It prevents account takeover and always keeps my colleagues under safe network infrastructure.

Email security has improved since we deployed this platform. 

This platform has enhanced faster file sharing and improved the collaboration network systems. 

Securing business lines has reduced cases of fraud that used to affect workflows. API connection has enabled us to integrate this platform with applications for the efficient implementation of business programs. 

Sending and receiving emails has been reliable and always productive, with zero phishing attacks. 

Full email protection of both cloud and on-premise emails has reduced the chances of losing data to zero.

Bulletproof Security catches up with all types of cyber attacks that can lead to account takeover and data compromisation. The entire networking system is secured with end-to-end encryption that enhances the secure flow of data. 

The superior data catch rate has reduced phishing attacks by a high rate of almost 100%, which has boosted productivity. 

It blocks malicious emails that wreak havoc and destroy valuable data in the systems. 

Employees can focus on more productive roles without fear of being attacked by external factors.

Some undefined threats can bypass the security system when there is a networking failure in the organization. 

The next release should have a fixed system that can categorize the various levels of viruses. 

The detection of threats before they reach inboxes has enhanced reliable communication among teams. 

The malware protection system has to be upgraded to catch up with various current threats that can easily affect our systems without precautions. 

Email and collaboration safety has been a great step that we have achieved from the performance of this platform, and I totally recommend it to others.

I've used the solution for 12 months.

This tool is highly powerful in blocking phishing attacks and ransomware attacks.

I love the great performance of this platform.

The customer support staff provides reliable services.

Positive

This is the main email and collaboration platform that I have worked with.

The setup was straightforward.

The implementation was done by the vendor.

The rate of ROI has increased from 40% to 60%.

The setup cost is good and highly efficient.

I have not come across another powerful platform like this one.

I am satisfied with the security measures that have been enhanced by this tool.