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Check Point Harmony Email & Collaboration pros and cons

4.4 out of 5
277 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Check Point Harmony Email & Collaboration provides advanced protection against phishing and malware attacks, outperforming default security tools like those from Microsoft.
Its API capabilities are highly advanced, setting Check Point ahead of its market competitors.
Zero-touch provisioning allows users to be fully operational in under thirty minutes.
Check Point's data loss prevention effectively safeguards sensitive business information, ensuring regulatory compliance.
The solution facilitates fast integration with major platforms such as Office 365, G-Suite, Teams, and Slack.

CONS

Check Point Harmony Email & Collaboration experiences sluggish response times from technical support, resulting in delays for resolving issues.
There are challenges regarding the stability of Check Point Harmony Email & Collaboration, which requires ongoing adjustments for improvement.
Check Point Harmony Email & Collaboration struggles with false positives, sometimes affecting the delivery of legitimate emails.
There is a need to improve check Point Harmony Email & Collaboration's handling of phishing emails by offering secondary verification for users.
Check Point Harmony Email & Collaboration requires enhancements in report exporting and handling business email compromise incidents.
 

Check Point Harmony Email & Collaboration Pros review quotes

reviewer1354488 - PeerSpot reviewer
May 21, 2020
The feature I find to be most valuable is very much the zero-touch provisioning. I was able to be up, operational, and 100 percent functional in less than a half an hour.
DU
Nov 1, 2020
It is very intuitive. It is a point and click type of deal.
VR
Dec 9, 2020
For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good.
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
RG
Jun 7, 2023
In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication.
SanjeevKumar20 - PeerSpot reviewer
Jun 28, 2024
The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly
Konstantinos Mourikis - PeerSpot reviewer
Jul 21, 2023
The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution.
reviewer1395567 - PeerSpot reviewer
Jul 28, 2020
We need the phishing detection and email quarantine. Once an email is considered malicious, it stays in the quarantine where we can interrogate it. We can check out why it was quarantined and see if it should be delivered to the individual.
ST
Jun 27, 2024
The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.
Suresh Pathipatti - PeerSpot reviewer
Feb 27, 2024
The product offers good and easy integration capabilities with other products.
Harish (Kumar) - PeerSpot reviewer
Nov 1, 2023
I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats.
 

Check Point Harmony Email & Collaboration Cons review quotes

reviewer1354488 - PeerSpot reviewer
May 21, 2020
if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website.
DU
Nov 1, 2020
The NAVEX metrics that I have been using on the CloudGuard dashboard cannot be exported. If they were to add report exporting capabilities on each of metric objects on the dashboard, that would be awesome.
VR
Dec 9, 2020
Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues.
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
RG
Jun 7, 2023
It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products.
SanjeevKumar20 - PeerSpot reviewer
Jun 28, 2024
Initial Learning Mode takes a while.
Konstantinos Mourikis - PeerSpot reviewer
Jul 21, 2023
I would like Check Point to extend its coverage to include more cloud applications.
reviewer1395567 - PeerSpot reviewer
Jul 28, 2020
We still get some false positives. There are times when legitimate stuff gets flagged and it could be that somebody is expecting a very important email but they don't end up getting it. On the flip side, when we alert Check Point about stuff like this, it is corrected, so they are improving. That's a plus.
ST
Jun 27, 2024
If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option.
Suresh Pathipatti - PeerSpot reviewer
Feb 27, 2024
I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective.
Harish (Kumar) - PeerSpot reviewer
Nov 1, 2023
There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better.