Cisco Ethernet Switches are used in a network as a relay.
Senior Network Security Advisor at a computer software company with 11-50 employees
Highly stable, beneficial central management system, but support could improve
Pros and Cons
- "The most valuable feature is the simplicity of the central management system(CMS)."
- "The technical support could improve, they are about average quality."
What is our primary use case?
What is most valuable?
The most valuable feature is the simplicity of the central management system(CMS).
For how long have I used the solution?
I have been using Cisco Ethernet Switches for approximately 20 years.
What do I think about the stability of the solution?
The stability is the main reason why I used the solution. It is highly stable.
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Cisco Ethernet Switches
January 2025
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831,265 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Cisco Ethernet Switches can be scaled up.
We are not using this solution extensively, it is not our main solution.
How are customer service and support?
The technical support could improve, they are about average quality.
How was the initial setup?
Cisco Ethernet Switches are easy to deploy and set up. It takes approximately 30 minutes to do the process.
What about the implementation team?
We have our own team for the implementation.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is by unit.
What other advice do I have?
I rate Cisco Ethernet Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT support network at a government with 1,001-5,000 employees
Good features, performance, and reliability
Pros and Cons
- "Its performance and reliability are valuable."
- "Its management should be improved."
What is our primary use case?
I am using it for core data infrastructure. I am using model 9600.
What is most valuable?
Its performance and reliability are valuable.
What needs improvement?
Its management should be improved.
It is not easy to scale.
For how long have I used the solution?
I have been using this solution for seven years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is not easy to scale. We have between 1,000 to 2,000 users.
How are customer service and support?
I have not interacted with them. We have a contractor for support.
Which solution did I use previously and why did I switch?
We also have Surecom and NETGEAR, but Cisco comes under a different class. They differ in price. Cisco is the best for our company.
How was the initial setup?
Its initial setup is simple. The deployment duration can take 10 to 30 minutes depending on the model.
What about the implementation team?
We deployed it internally.
What's my experience with pricing, setup cost, and licensing?
It is expensive. There are additional costs besides the license cost.
What other advice do I have?
I would recommend it for its features and reliability. I would rate it an eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Ethernet Switches
January 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Technical Manager at a tech services company with 11-50 employees
Stable, feature-rich, with good functionalities and the support is valuable and timely
Pros and Cons
- "The most valuable features of this solution are the auto-complete functionality and the end-to-end functionalities such as routing with the channel."
- "Because of the cyber attacks, they should focus more on VoIP."
What is our primary use case?
They are superior in their class, and there are different functionalities for different models.
We are using this solution on campus. You can roll-out the feature to anywhere from 100 to 10,000 users. You can link the main campus to the small offices and deploy the features.
What is most valuable?
The most valuable features of this solution are the auto-complete functionality and the end-to-end functionalities, such as routing with the channel.
The hardware has very good features.
What needs improvement?
It needs to be more secure. They have to find a more secure way of action.
They should have ways to stop the attacks.
Because of the cyber attacks, they should focus more on VoIP.
What do I think about the stability of the solution?
This product is very stable.
What do I think about the scalability of the solution?
This solution is very scalable.
How are customer service and technical support?
Cisco technical support is very good. They provide timely and valuable support.
How was the initial setup?
The initial setup is straightforward.
The installation is quite simple and quite easy to configure.
They provide good examples that are available on the website. It's very easy to navigate to go through the documents.
We can design as per our requirements.
Depending on the features the deployment and implementation can take anywhere from thirty minutes to two hours.
What about the implementation team?
More technical guys are required for the deployment of the features and the testing can be managed by two.
A team of three to five members is enough to deploy and test all of the features.
What's my experience with pricing, setup cost, and licensing?
With all of the features and when you compare with other solutions, the cost is much less.
What other advice do I have?
I can recommend these switches to others who are interested in using them.
I would rate Cisco Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Solution Architect at a tech services company with 11-50 employees
Good availability and load balancing and relatively easy to scale
Pros and Cons
- "The security of the switches is pretty impressive. There are many security features available on the product."
- "The enterprise-level switches should have a simpler deployment. They should make it possible for lower-skilled workers to be able to deploy the product."
What is our primary use case?
We primarily use the solution for data centers and also for local area networks for enterprises.
What is most valuable?
I've worked with many features on Cisco's switches. However, the newest features I've used were on Nexus switches. The VPC on Nexus switches, supported on Nexus switches, provides high availability and load balancing for virtual port channels. It is a link aggregation we used in data centers. It's been fantastic.
The security of the switches is pretty impressive. There are many security features available on the product.
What needs improvement?
The solution could always benefit from some more security features. For example, they need something which is mainly used for enterprise networks that allow for identity-based security or authentication.
The pricing of the switches could be lowered. Right now, they are quite expensive.
The enterprise-level switches should have a simpler deployment. They should make it possible for lower-skilled workers to be able to deploy the product. It should be just as easy as turning them on, powering them up, and connecting the PCs, which would be the same as or similar to a generic simple switch. Many users can't use Cisco's advanced features and won't be able to deploy Cisco's advanced CLI or other management tools otherwise.
For how long have I used the solution?
I've been dealing with Cisco's switches for more than 20 years.
What do I think about the stability of the solution?
The solution is very stable and Cisco is very reliable. It doesn't crash. There aren't bugs or glitches. I have experience on switches, which we've not reloaded for more than five years, even. They have been up and running for five years and don't cause us any trouble, which is impressive.
What do I think about the scalability of the solution?
The solution is quite scalable. They support our stacking feature, which means we can stack up to eight switches together to have scalable port numbers in terms of port numbers and also throughput.
How are customer service and technical support?
I've contacted technical support in the past, and, in my experience, they are very good. They are helpful and responsive. However, I do find that they don't answer all your questions or resolve your issues. Most of the time it depends on the customer's agreement.
I'm not the owner of the equipment. I work for customers in a deployment project's implementation and support. Most of the time the level of support provided depends on how much money the company we are assisting has paid to Cisco.
Which solution did I use previously and why did I switch?
I've used Foundry switches in the past, which is a brand that does not exist any longer. Those switches were also very good in terms of stability. We used them in industrial ethernet environments. However, they are not products that are produced anymore.
How was the initial setup?
The initial setup's level of difficulty varies quite a bit. For ethernet switches with default configurations, it's easy enough for normal operations. However, if you want to make use of more advanced features via Cisco, it requires a lot of advanced knowledge. It's not straightforward. It requires experience and in-depth knowledge of Cisco CLR or other management tools. You need to be an expert, or to hire one.
Simple operations or simple deployments don't take more than one day. For both switches, it takes even less than an hour. However, if you want to deploy more advanced features like .money for the set or more features like routing, etc., it can take one or two days. It shouldn't take longer than that.
What's my experience with pricing, setup cost, and licensing?
Cisco's pricing is quite high. It's on the higher end of the spectrum in comparison to other options on the market.
What other advice do I have?
I've worked with Cisco switches, but not industrial switches. I've worked with the 2900 series switches, as well as the 2800, 3700 series, and 3800 series of switches. Those are Cisco's enterprise and LAN switches.
I would recommend using Cisco ethernet switches.
I'd rate the solution nine out of ten overall.
There are some issues with the product, which is normal. nothing is ever perfect. However, compared to other options, Cisco is your best bet.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
ICT Manager at a aerospace/defense firm
Modules are hot swappable, as you have dual power supplies. If you need improvements, you'll need to upgrade the hardware.
What is most valuable?
Support for various dynamic IP routing protocols and the ability to slot in additional modules while the switch is running.
How has it helped my organization?
Modules are hot swappable, as you have dual power supplies, as well as support for various dynamic IP routing protocols.
What needs improvement?
Nothing that I can think of. If you want to improve, you have the choice to upgrade the hardware.
For how long have I used the solution?
I've used it for four years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
It's been very stable since deployment.
What do I think about the scalability of the solution?
It's very scalable, as you just need to buy new modules, and slot them in as and when required.
How are customer service and technical support?
Customer Service:
Excellent customer service.
Technical Support:I never had an issue yet with this product which required TAC intervention but from my previous experience Cisco TAC support is the best.
Which solution did I use previously and why did I switch?
We previously used 3com switches, and we switched to Cisco in order to standardize our network hardware.
How was the initial setup?
It's easy to deploy if you know what you are doing, and do proper planning. For me, it was pretty straightforward. I have years of experience on Cisco products.
What about the implementation team?
It was an in-house deployment.
What was our ROI?
It's high.
What's my experience with pricing, setup cost, and licensing?
It's worth the price you pay.
Which other solutions did I evaluate?
We considered using Cisco 3700 series switches and stacking them.
What other advice do I have?
It's best for access layer deployment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a renewables & environment company with 1,001-5,000 employees
Good performance and simplifies operations through minimal maintenance
Pros and Cons
- "The most valuable feature is the performance."
- "Cisco needs to include new features to attract new customers."
What is our primary use case?
Cisco Ethernet Switches are being used as part of our new data centers.
How has it helped my organization?
This solution helps us simplify operations through minimal maintenance and ease of patching.
What is most valuable?
The most valuable feature is the performance.
The Cisco Feature Navigator is a web-based application that enables you to quickly match Cisco IOS, IOS XE, IOS XR, NX-OS, and CatOS software releases to features. This is available to all Cisco.com users, both registered and non-registered guests.
What needs improvement?
Cisco needs to include new features to attract new customers.
For how long have I used the solution?
I have been using Cisco Ethernet solutions for the last 20 years.
What do I think about the stability of the solution?
This solution is stable enough that it will not create problems in everyday usage.
What do I think about the scalability of the solution?
This system can accommodate expansion without hampering the existing workflow and ensure an increase in output or efficiency.
How are customer service and technical support?
Customer service is good. They are responsive within the time frame and resolve our issues.
Which solution did I use previously and why did I switch?
I haven't used a different solution. We did the upgrade as part of the lifecycle when the previous equipment became end-of-life. It was time for the investment. At the same time, we were building out new data centers.
How was the initial setup?
The setup was straightforward and it is easy to deploy.
What about the implementation team?
We have implemented with the help of a vendor and we have an in-house team that is taking care of maintenance.
What was our ROI?
ROI is doubled with the solution.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Cisco.
What other advice do I have?
I will advise others to buy without any hesitation, as the product quality and deliverables are far more than others without comparing cost. This solution is the best.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Technical at a tech services company with 51-200 employees
Adds value to virtual workloads, the stability is good, and competitively priced
Pros and Cons
- "You can tap into all of the features for your virtual workload environment."
- "Cisco has a lot of propriety protocols compared to other products, such as Arista Networks."
What is our primary use case?
We use Cisco Ethernet Switches to improve the latency in the Data Center.
What is most valuable?
Cisco Switches serve their purpose. They add value to the virtual workload. You can tap into all of the features for your virtual workload environment.
What needs improvement?
Cisco has a lot of propriety protocols compared to other products, such as Arista Networks.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for a couple of years.
We are using the latest version.
What do I think about the stability of the solution?
This is a stable product. I have no issues with stability.
What do I think about the scalability of the solution?
It's a scalable solution. Our end users are our customers. We have thousands of people using these switches that we have implemented.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The installation was straightforward.
One day is not enough for the configuration. It takes time, and there is a plan. You have to speak with the customer to see what they want and need in their environment.
Planning takes a couple of days, but once you know what you are doing, it only takes a couple of hours.
We have a team of 30 to 40 to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It tends to be a bit pricey, but competitive. When you compare with other products, they are more or less the same price.
What other advice do I have?
I have not had any bad experiences with Cisco.
We have plans to continue using this solution. I would recommend it to others who are interested in using it.
I would rate Cisco Ethernet Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Network Engineer at a tech services company with 201-500 employees
Excellent stability, with good routing features and compatibility with other brands
Pros and Cons
- "The solution is compatible with many brands, such as VMware."
- "The price could be lower. It's quite expensive."
What is our primary use case?
We primarily use the solution for infrastructure.
How has it helped my organization?
The solution itself is great for our organization's infrastructure. You can connect a WiFi product and an ethernet product at the same time.
What is most valuable?
The most valuable aspect of the solution is its routing features.
The solution is compatible with many brands, such as VMware.
It offers very good durability if your configuration is good.
What needs improvement?
The interface needs improvement. The solution could use more features and more functionality.
The price could be lower. It's quite expensive.
For how long have I used the solution?
I've been using the solution for 20 years.
What do I think about the stability of the solution?
The stability of the solution is perfect, although sometimes we have firmware problems. If we have a bug or something similar, sometimes it's hard to get a quick response to the problem.
What do I think about the scalability of the solution?
The scalability of the solution, from what I understand, is good. We haven't actually tested the solution for scalability ourselves, however.
How are customer service and technical support?
Technical support is good. However, we need to pay if we want to have them analyze incidents. It's not in the standard package.
How was the initial setup?
The initial setup is complex. You always need to change the configuration to adapt it to your needs. On top of that, actually adapting it is quite difficult. Deployment can take anywhere from a few hours to a few days, depending on the functionality your organization requires.
What about the implementation team?
We had the assistance of a distributor for implementing the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive.
Which other solutions did I evaluate?
We did evaluate other options. We evaluated for readability, stability, price, and end of life. Cisco ultimately won out.
What other advice do I have?
We use various deployment models, including on-premises and cloud.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: January 2025
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