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ERICK KAGWEZA - PeerSpot reviewer
Network and Collaboration Engineer at SoftNet Technologies Limited
Real User
Easy to deploy, stable, and scalable
Pros and Cons
  • "Remote access is a valuable feature."
  • "Currently, we have to wait up to eight months for a switch."

What is our primary use case?

We use the Cisco 9200 and 2960 Ethernet Switches to connect our devices to the network.

What is most valuable?

Remote access is a valuable feature.

What needs improvement?

Cisco can improve its supply chain. Currently, we have to wait up to eight months for a switch.

For how long have I used the solution?

I have been using the solution for four years.

Buyer's Guide
Cisco Ethernet Switches
March 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have 1,000 people using the solution.

How are customer service and support?

The technical support is quick to respond.

How was the initial setup?

The initial setup is straightforward and easy to deploy.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Specialist at Xpert Systems Shpk
Real User
Simple to implement, stable, and quick support
Pros and Cons
  • "Cisco Ethernet Switches have a lot of valuable features. One that stands out to me is its ease of implementation."
  • "The ease of use of Cisco Ethernet Switches could improve. It is different to use them if you do not have prior knowledge."

What is our primary use case?

We have been utilizing Cisco Ethernet Switches to establish networks tailored to the customer's needs. For instance, if they want to set up a network for their office or personal use, but not for large corporations. I am not as proficient or experienced with implementing it for large enterprises.

What is most valuable?

Cisco Ethernet Switches have a lot of valuable features. One that stands out to me is its ease of implementation.

What needs improvement?

The ease of use of Cisco Ethernet Switches could improve. It is different to use them if you do not have prior knowledge.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately six months.

What do I think about the stability of the solution?

The stability of Cisco Ethernet Switches is great. Once we did have a problem Cisco was quick and fast to solve it.

How are customer service and support?

The support was quick to solve one of the issues we were having with stability.

How was the initial setup?

The initial setup of Cisco Ethernet Switches can be simple, but it does require some level of experience and certification. Once you have that, it's easy to apply all your knowledge and scripts to real-world scenarios.

The deployment took some time because we had to configure each one individually and troubleshoot any issues that arose. Once we were able to successfully ping the last router and access the internet, we were finished. However, some of our trouble may have been due to our lack of experience and professionalism as some of my colleagues who work with Cisco and other solutions did not have as much difficulty. It ultimately depends on how much hands-on experience you have with the products.

I rate the initial setup of Cisco Ethernet Switches a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution has different prices depending on the features that you want to have.

What other advice do I have?

I would recommend Cisco Ethernet Switches for those who have prior knowledge because they can be difficult to use.

I rate Cisco Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
March 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
reviewer1767258 - PeerSpot reviewer
General Manager at a import and exporter with 1,001-5,000 employees
Real User
Helpful support, reliable, and good feature set
Pros and Cons
  • "One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment."

    What is our primary use case?

     Cisco Ethernet Switches are used for directing network traffic.

    What is most valuable?

    One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment.

    The ease of use and features sets are very good in Cisco Ethernet Switches.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for approximately 20 years.

    What do I think about the stability of the solution?

    The stability of Cisco Ethernet Switches is very good.

    How are customer service and support?

    The support from Cisco is great. We have trained engineers working and when we need to speak to the technical support of Cisco, it is only because we see there are some errors in the software that we cannot solve ourselves. 

    I would rate the support from Cisco Ethernet Switches a four out of five.

    How was the initial setup?

    The implementation of Cisco Ethernet Switches is a straightforward process.  We're a partner for Cisco via the machine-building program, we integrate ourselves together with those solutions.

    I would rate the implementation process of Cisco Ethernet Switches a four out of five.

    What's my experience with pricing, setup cost, and licensing?

    They have changed over the years and now you need to purchase a three-year obligatory license and then after three years, you are free to use it or not. The model is a bit difficult for customers. This is why we have been shifting away from Cisco equipment.

    The price of hardware replacements can be expensive.

    I would rate the price of Cisco Ethernet Switches a two out of five.

    Which other solutions did I evaluate?

    When we compare Cisco Ethernet Switches to other solutions it comes down to what you need to purchase besides the hardware. Cisco Ethernet Switches' main issue is not with the hardware, but with the software and support that might not be needed.

    What other advice do I have?

    My advice to others looking to purchases Cisco Ethernet Switches is you pay perhaps a little bit more on the equipment, but there are available engineers to help with the programming, set up, and implementation of the switches. This makes it worthwhile to choose Cisco. If you perhaps have cheap equipment, but if you don't have the people that know how to configure it, do troubleshooting, or analysis, you cannot move forward. 

    The equipment might be more expensive, but when you take total ownership of the configuration, maintenance, and analysis, then it's a large benefit. Sometimes customers see only the first cost of the switches and don't look any further. This is a weak point of Cisco.

    I rate Cisco Ethernet Switches an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    RF Planning Manager at Sabafon
    Real User
    High quality, stability solid, scalable, feature functions need updating
    Pros and Cons
    • "We have found it to be scalable. We have approximately three million subscribers."
    • "In the future, some of the features could be updated to support the latest functions."

    What is our primary use case?

    We are a GSM mobile network operator and we use the solution for internet data.

    What is most valuable?

    Cisco is a large company and their product is very good with high quality. The features and customer support are good. 

    What needs improvement?

    In the future, some of the features could be updated to support the latest functions.

    For how long have I used the solution?

    I have been using the solution for approximately ten years.

    What do I think about the stability of the solution?

    The product is really stable we have not had a problem in the ten years we have been using it.

    What do I think about the scalability of the solution?

    We have found it to be scalable. We have approximately three million subscribers.

    What about the implementation team?

    We have 20 internal engineers that do all the installation, configuration and aftercare of the product. 

    What's my experience with pricing, setup cost, and licensing?

    It is an expensive product.

    What other advice do I have?

    If there is another product cheaper than Ciscos and runs just as well we would switch but currently, we are satisfied.

    I would recommend the solution to others.

    I rate Cisco Ethernet Switches a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer929688 - PeerSpot reviewer
    Owner with self employed
    Consultant
    Easy and straightforward setup but the dashboard needs improvement
    Pros and Cons
    • "For me, the initial setup was easy and straightforward, but for some of our customers who are not as familiar with networking, it can be complicated."
    • "The dashboard needs some minor improvements."

    What is our primary use case?

    Our clients use this solution for monitoring and configuration purposes.

    The deployment model varies from client to client.

    What needs improvement?

    The dashboard needs some minor improvements. Sometimes it is difficult to find items, other times it is quick, it just depends. Most of the feedback we receive are not complaints but suggestions or ideas about the dashboard.

    The stability could be improved.

    For how long have I used the solution?

    I have been using this solution for more than twenty years.

    What do I think about the stability of the solution?

    We have some glitches once in a while. There are times where it's a little bit slow or a bit delayed.

    What do I think about the scalability of the solution?

    We have not had to scale yet, we are normally working with a fixed size. We haven't had to worry about upsizing or downsizing.

    For our purposes, we are not using this, but on the client-side, we have anywhere from two to eight users, they are made up of technicians, support staff, and engineers.

    How was the initial setup?

    For me, the initial setup was easy and straightforward, but for some of our customers who are not as familiar with networking, it can be complicated.

    For a technical person, it is straightforward. Of course, now and then you have to look in the manual and read it, as nothing is completely self intuitive.

    Deployment can take anywhere from one to five days, depending on the requirements.

    We require two employees for deployments.

    What about the implementation team?

    We implement this solution ourselves.

    What other advice do I have?

    There is no favorite function or feature, it depends on what you have to do and how you do it.

    My advice regarding this solution is to understand your network, definitely have a look in the manual, understand the structure and don't just rely on trial and error. It's not target-aiming, so trial and error will not work.

    I would rate this solution a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Senior Solution Architect at a comms service provider with 501-1,000 employees
    Real User
    DNA is a very good way to do the configuration of all the equipment
    Pros and Cons
    • "Good and stable operational experience with nearly no loss of hardware and very few software bugs."
    • "DNA Center is very interesting in automating the setup and monitoring as with each occurrence it gets easier to troubleshoot and provides an impression about what could be the problem."
    • "Location of customers to connect clients to the servers and transport the data and VoIP in parallel with QoS and NBAR with 802.1X."

    What is our primary use case?

    • Collecting Clients in the floors.
    • Concentrate distribution and to forward over routers to other parts.
    • Fiber and copper ports with enhanced power over Ethernet and stacks.
    • NM-modules with 10G

    How has it helped my organization?

    • Good and stable operational experience with nearly no loss of hardware and very few software bugs.
    • Plug and play works now.
    • DNA is a very good way to do the configuration of all the equipment.

    What is most valuable?

    DNA Center is very interesting in automating the setup and monitoring as with each occurrence it gets easier to troubleshoot and provides an impression about what could be the problem.

    What needs improvement?

    Location of customers to connect clients to the servers and transport the data and VoIP in parallel with QoS and NBAR with 802.1X.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Dmitriy Ronkin - PeerSpot reviewer
    Dmitriy RonkinNetwork Engineer at Transportation
    Real User

    DNA is relatively new product even it gets use of some matured features in the background. But it is quite a change on how we do access layer management. What I like about the solution, I could preserve my investment in the legacy hardware when deploy DNA. Older switches (not all - please, consult feature support for Cisco equipment) could be integrated into DNA matrix.

    reviewer1245285 - PeerSpot reviewer
    Senior Network Security Advisor at a computer software company with 11-50 employees
    Real User
    Highly stable, beneficial central management system, but support could improve
    Pros and Cons
    • "The most valuable feature is the simplicity of the central management system(CMS)."
    • "The technical support could improve, they are about average quality."

    What is our primary use case?

    Cisco Ethernet Switches are used in a network as a relay.

    What is most valuable?

    The most valuable feature is the simplicity of the central management system(CMS).

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for approximately 20 years.

    What do I think about the stability of the solution?

    The stability is the main reason why I used the solution. It is highly stable.

    What do I think about the scalability of the solution?

    Cisco Ethernet Switches can be scaled up.

    We are not using this solution extensively, it is not our main solution.

    How are customer service and support?

    The technical support could improve, they are about average quality.

    How was the initial setup?

    Cisco Ethernet Switches are easy to deploy and set up. It takes approximately 30 minutes to do the process.

    What about the implementation team?

    We have our own team for the implementation.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is by unit.

    What other advice do I have?

    I rate Cisco Ethernet Switches a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1693239 - PeerSpot reviewer
    IT support network at a government with 1,001-5,000 employees
    Real User
    Good features, performance, and reliability
    Pros and Cons
    • "Its performance and reliability are valuable."
    • "Its management should be improved."

    What is our primary use case?

    I am using it for core data infrastructure. I am using model 9600. 

    What is most valuable?

    Its performance and reliability are valuable.

    What needs improvement?

    Its management should be improved. 

    It is not easy to scale.

    For how long have I used the solution?

    I have been using this solution for seven years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is not easy to scale. We have between 1,000 to 2,000 users.

    How are customer service and support?

    I have not interacted with them. We have a contractor for support.

    Which solution did I use previously and why did I switch?

    We also have Surecom and NETGEAR, but Cisco comes under a different class. They differ in price. Cisco is the best for our company. 

    How was the initial setup?

    Its initial setup is simple. The deployment duration can take 10 to 30 minutes depending on the model.

    What about the implementation team?

    We deployed it internally.

    What's my experience with pricing, setup cost, and licensing?

    It is expensive. There are additional costs besides the license cost.

    What other advice do I have?

    I would recommend it for its features and reliability. I would rate it an eight out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
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