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PeerSpot user
Senior Network Operations Specialist at a government with 1,001-5,000 employees
Vendor
Cisco 6509 Ether Switches can be a one stop and do-it-all product for a huge enterprise.

What is most valuable?

The blade module feature which provide the scalability for site expansion.

How has it helped my organization?

A Cisco Network Structure consisted of 3 Layers (Core, Distribution & Access). We used the FWSM (Firewall Services Module) to route the traffic and as a gateway to get to the WAN. As a result, we were able to collapse the Core Layer into the Distribution Layer with a few blade modules (FWSM, SUP & Ethernet).

What needs improvement?

A FoE module would be imminent in the future. This module can communicate with storage devices' and ESXi Servers' HBA (fiber) connection via fibre channel switches (Brocade or Cisco MDS). This can provide a cost effective method in a data center environment without upgrading to a more advanced Cisco Nexus core switch.

For how long have I used the solution?

5 years
Buyer's Guide
Cisco Ethernet Switches
December 2024
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What was my experience with deployment of the solution?

The power supply requires certain sockets and UPS (Uninterruptible Power Supply). Each device should require a designated UPS for it. The UPS should not be shared with other devices. An improper termination of the switch's power supply cased a power surge and took out a SUP module during an annual power test.

What do I think about the stability of the solution?

No extraordinary issues. Just minor day-to-day issues.

What do I think about the scalability of the solution?

The Chassis can run out of slots as the environment expand further along.

How are customer service and support?

Customer Service: Great but Cisco outsources its customer support services to India since most of our issues and outages occurred after hours. Some support technicians have a heavy Indian accent which led to difficult comprehension and time consumption.Technical Support: 4.5 out of a 5 since Tech Support personnels are very knowledgeable of the product.

Which solution did I use previously and why did I switch?

No, I have not due to our contract agreement with Cisco.

How was the initial setup?

The initial setup consist of the right personnel to set up and administer the product.

What about the implementation team?

All implementation were completed by in-house team members.

What was our ROI?

Centralized administration and reduced time consumption.

What's my experience with pricing, setup cost, and licensing?

The SUP (Supervisor) module can provide up to 720 GBPS of data transmission compared to a stackable Cisco 3750 switches.

Which other solutions did I evaluate?

Yes, the Cisco Nexus 7000 Series core switches.

What other advice do I have?

No further comments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CGO at TMS Consulting Inc
Real User
Easy to manage and configure with the capability to scale
Pros and Cons
  • "The most valuable aspect of the solution is the ability to manage the switches and the ability to have a certain level of familiarity with setting up and configuring the switches."
  • "One thing we did have to work around is, on the broadcast side, we're reliant on the PTP protocol, precision time protocol, and the Cisco switches in general, don't support that."

What is our primary use case?

We're primarily using the solution for Jim basically the whole IT infrastructure, including the broadcast facility on the management side. It uses Cisco switches, which we spread out with the 9500 Series as sort of the main switches. We also use 93180s to create the backbone or spine of our setup.

What is most valuable?

The most valuable aspect of the solution is the ability to manage the switches and the ability to have a certain level of familiarity with setting up and configuring the switches. You can link them together and manage them as one single switch.

What needs improvement?

The biggest pain point we had was getting the switches delivered. However, that likely was due to COVID and everything else. I don't think it's a Cisco issue. It's just a supplier issue, as they seem to have a hard time getting deliveries in order.

One thing we did have to work around is, on the broadcast side, we're reliant on the PTP protocol, precision time protocol, and the Cisco switches in general, don't support that. Some do, however, the majority of ones we're using did not. We worked around it, however, that would be one area for us that would have been simply solved with more capabilities for PTP on Cisco's end.

For how long have I used the solution?

I've dealt with the solution for a long time, however, my most recent project has just been over the last six or so months.

What do I think about the scalability of the solution?

The solution has been absolutely fine so far and I have yet to run into any scalability issues just yet. A company should be able to expand if they need to.

We have about 100 people using the product at any given time.

How are customer service and technical support?

I don't really have direct knowledge of technical support, however, I haven't heard anybody mention anything about reaching out to Cisco. They tend to work through their vendor CDW. I'm sure they have some support agreement with Cisco, although I'm really not the person that would be able to answer that. In general, I can't speak to Cisco's support as I've never had reason to reach out to them.

How was the initial setup?

I wasn't directly involved with the configuration, however, it seemed that the main problem we had was just nailing down the requirements. The way I've worked here is there's a central IT department for the company. They're remotely configuring it. There just was a lot of confusion about specific requirements getting imported. Once those were clarified, then there was no problem setting it up. 

I don't think it's a Cisco issue. It's really an internal management issue in this company. The tools were there and once we nailed down the requirements and we understood them, then it seemed to work just fine. We haven't had any problems since then.

In terms of maintenance, there's a core IT team here of about four people with a manager. Then, there are the corporate people that are shared amongst the whole corporation. At any one time, we probably have one of those persons working on some issue here, on average. Overall, we have six people who can handle maintenance, however, it's not full-time. There are other duties too.

What's my experience with pricing, setup cost, and licensing?

The costs and licensing aren't part of my job and therefore I don't know anything of exact pricing.

What other advice do I have?

We provide engineering and technical support services with a hardware-software. It's my understanding that w don't have a business relationship with Cisco.

I'm not sure which version of the solution we're using.

My advice to other organizations is to make sure to ensure that whoever the supplier is, they can commit to delivering and making deliveries. In our case, we're waiting on one switch for instance. It's in the mail. It got lost. Now they're promising delivery by tomorrow. I don't see that as a Cisco issue, however, it is a problem when it comes to getting everything implemented. I would have locked in the vendor that could ensure delivery if I knew these issues would arise. 

Overall, I would rate the solution as a solid eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
December 2024
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Pre-sales Engineer at a wholesaler/distributor with 51-200 employees
Reseller
Excellent technical support, good features, and easy to set up
Pros and Cons
  • "Technical support is excellent. They are very helpful."
  • "I don't like that you have to have a license of 10 years to use the switch. I don't understand that policy."

What is most valuable?

Cisco is number one in switches. Normally, if a manufacturer does not have the same categories as Cisco, it's not a good switch. Cisco has a lot of features that you never use that are implemented in the software. It's nice to know they are there if you need them. 

For a simple customer, the initial setup is quick and easy.

Technical support is excellent. They are very helpful.

What needs improvement?

Typically, mid-range customers don't have a need for all of the features embedded in Cisco's software.

The solution is a bit difficult.

I don't like the new way the licensing is set up. I don't like that you have to have a license of 10 years to use the switch. I don't understand that policy. It's not useful for the customer.

There are some features in previous versions or previous models that were automatically included in the software. However, now, in the new switches, they don't have it included. You have to go to an advanced version.

For how long have I used the solution?

I've been dealing with the solution for the last two decades. It's been 20 years. I have a lot of experience with them.

What do I think about the stability of the solution?

The performance of the solution is very good. We've found the solution to be reliable.

How are customer service and technical support?

While I haven't been in touch with Cisco's technical support in the past year, I have worked with them in the past and I have always had a positive experience. I would rate their services nine out of ten. They are knowledgeable and responsive. We are satisfied with eh support they provide. They are likely the best on the market in terms of support.

How was the initial setup?

The initial setup is pretty straightforward. It's not difficult or anything. 

There are lots of ways to do the initial configuration. It's very flexible. I typically use the traditional setup, however, you don't necessarily need to.

Deployment times vary. It depends on the client and the environment and what you want to do.

For someone who knows what they are doing, it might take an hour or so to have a suite deployed. Others might need more time or might have to do more integrations with a network that's in production. That could take a week or more. It all depends.

That said, even with configuration and integration in the mix, it's not too difficult. A company shouldn't run into any problems.

What's my experience with pricing, setup cost, and licensing?

There are other manufacturers that may offer better pricing. The price is important. It may be a deciding factor for some.

What other advice do I have?

We are a Cisco partner. We are also a Cisco customer.

I've dealt with a lot of Cisco switches and a lot of different versions over the years.

I would recommend the solution to others. They are likely the first option if you compare it to other manufacturers. The features and performance are superior. It would be difficult to find something better than Cisco. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer946554 - PeerSpot reviewer
Head Of Information & Communication Technology at a transportation company with 51-200 employees
Real User
Good performance and redundancy, and well worth the investment
Pros and Cons
  • "These switches help to build the best network, the way we want it."
  • "Putting in a more complete management infrastructure would help when it comes to handling lower-end switches."

What is our primary use case?

We use these switches in our data center core to handle all of the converged networks. They handle our SAN servers as well as other components.

The outer perimeter is handled by the Cisco 2960s, for distribution of traffic to endpoint clients.

How has it helped my organization?

These switches help to build the best network, the way we want it. There is a guarantee that makes us feel better about having a secure network.

What is most valuable?

The most valuable feature is the performance and ability to handle the flow of traffic.

The redundancy that the switches provide is very good.

What needs improvement?

There is a focus on improving the UI for managing the higher-end switches and routers, but not the traditional ones. Putting in a more complete management infrastructure would help when it comes to handling lower-end switches.

These switches are pretty expensive to put into place, so if they could bring the price point down then it would be really good.

For how long have I used the solution?

We have been using Cisco Ethernet switches for just over ten years.

What do I think about the stability of the solution?

This solution very well handles the capability for scaling. It is fairly simple and easy to do.

What do I think about the scalability of the solution?

Sometimes we have issues with certain switches hanging.

How are customer service and technical support?

I have only indirectly been in contact with technical support through our vendor. Our interactions mostly had to do with registering the product and downloading updates. We have not been in contact concerning a particular issue about a product.

How was the initial setup?

Our initial setup was more than ten years ago, and it is something that has been modified over time. Whatever it was, originally, has been rebuilt. As we continue to add new components, it becomes simpler and easier for us to go forward. 

The deployment for the data center core took four days to get all of the services up and running. This included the interfacing, as well as cutting over to ensure that there was no outage. A lot of this had to do with the waiting time and change control, where the cut-over was done during hours that are less used by the employees.

Our other primary switches were pretty simple to change, as and when required. This was never much of a dealy.

What about the implementation team?

Our vendor assisted us with the original deployment. Our project team consisted of four people and there was an additional person from the vendor.

What's my experience with pricing, setup cost, and licensing?

These switches are expensive, but they are an excellent buy and definitely have value for the investment.

What other advice do I have?

The switches that we have purchased handle our load pretty well. We do not have a high data plan network.

When our switches age beyond the life cycle then each will be replaced with whatever the current model is in the market at the time. In the future, we would like to integrate Cisco Aironet, although Wi-Fi is a bit down the line for us.

Overall, this is a good product but there is always room for improvement. My main complaint about Cisco is the price aspect.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network and Service Development Manager at a comms service provider with 51-200 employees
Real User
Excellent queue functionality, an easy setup and good scalability
Pros and Cons
  • "The queue functionality is the solution's most valuable feature, specifically because we are delivering a lot of Layer 2 services. Layer 2 protocol tunnels work well on Cisco switches."
  • "The solution needs to work on lowering the amount of bugs. We find them quite regularly."

What is our primary use case?

We primarily use the solution for access aggregation and IP routing.

What is most valuable?

The queue functionality is the solution's most valuable feature, specifically because we are delivering a lot of Layer 2 services. Layer 2 protocol tunnels work well on Cisco switches.

What needs improvement?

The solution needs to work on lowering the amount of bugs. We find them quite regularly.

Cisco should offer different equipment. Some features which are needed at present, for example, require making ethernet loopbacks for testing purposes are not available. They need to offer something like this.

For how long have I used the solution?

I've been using the solution for 15 years.

What do I think about the stability of the solution?

The solution isn't quite stable. We do find a lot of bugs. 

For Level 2 switching only, it's okay. 

When you look at advanced features, from time to time we have memory issues.

What do I think about the scalability of the solution?

Some versions of the solution can scale with a stacking option. So far, we've been satisfied with the level of scalability we can achieve. We know what we can do using the right point in the network.

How are customer service and technical support?

We're satisfied with technical support. They answer quite fast when it comes to troubleshooting on the Cisco side. 

How was the initial setup?

The initial setup was straightforward and easy.

How long deployment takes depends on the configuration of standard features. It may take a few hours. It's more complex when we are using IP or VRF light functions.

You only need one person for deployment and maintenance.

What about the implementation team?

We handled the implementation internally.

What's my experience with pricing, setup cost, and licensing?

The equipment we bought with a perpetual license. We're not using a monthly or yearly licensing model. Any additional costs are reasonable. The hardware and software support came with additional costs.

What other advice do I have?

We are using a variety of Cisco ranges, including 2900, 3600, 3700, 4900, and 7600 series.

We use the on-premises deployment model.

In terms of advice I'd give to those considering implementing the solution, I'd say that they should know what features they want to use in order to choose the right platform. There are solutions, such as Juniper, for example, that vary in performance and in features. Be sure to ask Cisco or any other vendor lots of questions in the design phase to ensure you're choosing the right solution for your company.

I'd rate the solution eight out of ten. The solution lacks some stability but it compensates by offering great features.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Real User
Top 5Leaderboard
Is stable, scalable, and easy to set up
Pros and Cons
  • "It is a scalable solution, and we have more than 35 customers who use it."
  • "We have experienced some issues with Cisco SG350 switches. We have not been able to use this switch at normal temperatures as it automatically reboots."

What is our primary use case?

We use Cisco Ethernet Switches in government offices that are in multiple locations.

What needs improvement?

We have experienced some issues with Cisco SG350 switches. We have not been able to use this switch at normal temperatures as it automatically reboots.

For how long have I used the solution?

I've been working with Cisco Ethernet Switches for 10 years.

What do I think about the stability of the solution?

I would rate the stability at ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution, and we have more than 35 customers who use it.

How are customer service and support?

Technical support staff usually get back to us in 30 minutes to four hours. It took them 24 hours to respond only once. Therefore, I would rate technical support at ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. For the deployment and maintenance, we have seven technical and non-technical staff members.

What's my experience with pricing, setup cost, and licensing?

The price is very high though it is priced right for the level of quality.

What other advice do I have?

I would recommend Cisco Ethernet Switches and rate it at ten on a scale from one to ten. However, it may not be as available in certain countries such as India.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
JEGAN N - PeerSpot reviewer
Founder at SYSTA NETWORKS
Real User
Top 5
Stable and scalable solution with responsive tech support
Pros and Cons
  • "Cisco Ethernet Switches are scalable, much more than Jupiter."
  • "The initial setup for on-prem versions is complex and requires a trained, certified engineer."

For how long have I used the solution?

I've been using Cisco Switches for seven to eight years.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

What do I think about the scalability of the solution?

Cisco Ethernet Switches are scalable, much more than Jupiter. 

How are customer service and support?

Cisco's technical support is very responsive.

How was the initial setup?

The initial setup for on-prem versions is complex and requires a trained, certified engineer. However, the cloud versions are straightforward. Catalyst switches take around fifteen to thirty minutes to deploy, while the Meraki switches take about twenty minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco Ethernet Switches are expensive, and you have to pay for a warranty and technical support.

What other advice do I have?

I would recommend Cisco Ethernet Switches, as long as you have the budget. I'd rate this solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Paul Ojil - PeerSpot reviewer
Director at Blue Neuron Limited
Real User
The greatest advantage is reliability
Pros and Cons
  • "The greatest advantage of Cisco switches is their reliability. For example, we bought some 500 series switches back in 2002 or 2003, and they ran 24/7. I never had an issue for seven years."
  • "You have to be Cisco-certified to work on Cisco products, so we can't get into Cisco to do even basic configurations."

What is most valuable?

Product counterfeiting is a big problem in the Kenyan market. Many people trust Cisco because you won't find a fake Cisco product, at least not in this use case.

What needs improvement?

You have to be Cisco-certified to work on Cisco products, so we can't get into Cisco to do even basic configurations. I may be speaking from ignorance, but in my experience, Cisco products lack a GUI. You can barely get around the basic system, so the interface is something I would improve. The overview and configuration are good for security purposes, but it's bad if you want your products to be the product of choice of the average user. Cisco should do work on making its switches less cryptic.

For how long have I used the solution?

We've been using Cisco Ethernet Switches since 2000. We recommend Linksys for customers who can't afford Cisco, but Cisco has always been our dominant product. 

What do I think about the stability of the solution?

The greatest advantage of Cisco switches is their reliability. For example, we bought some 500 series switches back in 2002 or 2003, and they ran 24/7. I never had an issue for seven years. 

What do I think about the scalability of the solution?

I think Cisco Ethernet Switches are quite scalable, with lots of options. It's not an issue at all for anyone to expand. 

How are customer service and support?

You can get professional support in this market. We have quite a lot of guys working with Cisco in Kenya, so it's not too hard to get a Cisco specialist to configure your network for you. It's not hard to get a Cisco-certified professional in the market. They might not be cheap, but they're there. 

How was the initial setup?

Setting up a Cisco switch isn't hard. You take it out of the box, switch it on, mount it, and connect it. Then it's up and running. It's more complicated to do port configurations, customization, or anything fancy. 

What's my experience with pricing, setup cost, and licensing?

Cisco is quite expensive. In our market, a lot of customers are forced to go with something else because they cannot afford a brand-new Cisco even though they know a Cisco switch will be more reliable. They'll for a Linksys switches because that is what they can afford. It's mainly an issue for medium-sized businesses. Pricing is negotiable and if you are a large enterprise, you're less worried about the price.

What other advice do I have?

I rate Cisco Ethernet switches eight out of 10. I would give them a higher rating, but they need to be more sensible on their pricing. They may want to maintain that high price because their products are higher quality. At the same time, other vendors are coming in and filling this space at the bottom of the pyramid. They might end up being a niche market product for people who know or prefer Cisco. I don't think this was their original strategy. I'm sure their original plan was to corner the market on switches for anyone who needs one. The advice I would give to potential Cisco customers is to make sure you know exactly what you want, so you get value for the money. Think about the scalability of your business and your requirements. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: December 2024
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Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.