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Real User
Top 5
Extremely stable, scalable, and easy to deploy
Pros and Cons
  • "Cisco Ethernet Switches have good performance."
  • "The price of the solution has room for improvement."

What is our primary use case?

We use Cisco Ethernet Switches to connect our infrastructure and application communication.

What is most valuable?

Cisco Ethernet Switches have good performance.

What needs improvement?

The price of the solution has room for improvement.

For how long have I used the solution?

I have been using the solution for a couple of years.

Buyer's Guide
Cisco Ethernet Switches
December 2024
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

We currently have around 5,000 people using the solution. The amount of people is determined by the license we have. To scale up we need to increase our license.

How are customer service and support?

The technical support is helpful.

How was the initial setup?

The initial setup is not complex. The deployment time depends on the level of setup but on average between two to four days.

What was our ROI?

When the solution is stable and we don't receive any complaints we see a return on investment using the solution.

What's my experience with pricing, setup cost, and licensing?

Cisco offers annual and three-year license options.

What other advice do I have?

I give the solution a ten out of ten.

Having a Cisco Ethernet Switch is beneficial when selecting a network environment. It is advantageous to compare all the necessary components from different manufacturers, but ultimately, Cisco covers all the areas that will be necessary for the future.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1767258 - PeerSpot reviewer
General Manager at a import and exporter with 1,001-5,000 employees
Real User
Helpful support, reliable, and good feature set
Pros and Cons
  • "One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment."

    What is our primary use case?

     Cisco Ethernet Switches are used for directing network traffic.

    What is most valuable?

    One of the most valuable aspects of Cisco Ethernet Switches is many engineers can work on the equipment. You can find qualified engineers that can configure Cisco equipment more than any other networking equipment.

    The ease of use and features sets are very good in Cisco Ethernet Switches.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for approximately 20 years.

    What do I think about the stability of the solution?

    The stability of Cisco Ethernet Switches is very good.

    How are customer service and support?

    The support from Cisco is great. We have trained engineers working and when we need to speak to the technical support of Cisco, it is only because we see there are some errors in the software that we cannot solve ourselves. 

    I would rate the support from Cisco Ethernet Switches a four out of five.

    How was the initial setup?

    The implementation of Cisco Ethernet Switches is a straightforward process.  We're a partner for Cisco via the machine-building program, we integrate ourselves together with those solutions.

    I would rate the implementation process of Cisco Ethernet Switches a four out of five.

    What's my experience with pricing, setup cost, and licensing?

    They have changed over the years and now you need to purchase a three-year obligatory license and then after three years, you are free to use it or not. The model is a bit difficult for customers. This is why we have been shifting away from Cisco equipment.

    The price of hardware replacements can be expensive.

    I would rate the price of Cisco Ethernet Switches a two out of five.

    Which other solutions did I evaluate?

    When we compare Cisco Ethernet Switches to other solutions it comes down to what you need to purchase besides the hardware. Cisco Ethernet Switches' main issue is not with the hardware, but with the software and support that might not be needed.

    What other advice do I have?

    My advice to others looking to purchases Cisco Ethernet Switches is you pay perhaps a little bit more on the equipment, but there are available engineers to help with the programming, set up, and implementation of the switches. This makes it worthwhile to choose Cisco. If you perhaps have cheap equipment, but if you don't have the people that know how to configure it, do troubleshooting, or analysis, you cannot move forward. 

    The equipment might be more expensive, but when you take total ownership of the configuration, maintenance, and analysis, then it's a large benefit. Sometimes customers see only the first cost of the switches and don't look any further. This is a weak point of Cisco.

    I rate Cisco Ethernet Switches an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Cisco Ethernet Switches
    December 2024
    Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
    824,067 professionals have used our research since 2012.
    Consultant - Smart Buildings at a tech services company with 201-500 employees
    Reseller
    High reliability and super stable for a wide range of use cases
    Pros and Cons
    • "The features that I have found most valuable are the core reliability and the switching group. All the features are very generic switching features with high reliability. That is the main key point I can highlight."
    • "An improvement would be to change their market intention. Almost all the Cisco switches are now coming with a license called DNA. D for Delta, N for number and A for apple. That feature is required, he must purchase it and it is a mandatory thing that has been introduced. This is not matching with the Asian market."

    What is our primary use case?

    The use cases that we have delivered to our customers include for hotel enterprises, government organizations, even military locations. This includes access switches and also distribution switches - perhaps for some organizations in call and data centers, as well.

    What is most valuable?

    The features that I have found most valuable are the core reliability and the switching group. All the features are very generic switching features with high reliability. That is the main key point I can highlight.

    What needs improvement?

    Feature-wise, almost all the features are there, but an improvement would be to change their market intention. Almost all the Cisco switches are now coming with a license called DNA. D for Delta, N for number and A for apple. That feature is required, he must purchase it and it is a mandatory thing that has been introduced. This is not matching with the Asian market, because let's say you are purchasing a vehicle and you don't want to have a reverse camera, right? But if the manufacturer is forced, fully telling you that you definitely should buy it, this is not fair in that way. DNA licenses, in most cases, are not required, but it should be told to the customers and added to the quotation, because we cannot remove it. This is not matching or suitable for the Asian market. It is not a requirement of the customer and it is forcefully added by the vendor. It's just a license, which you have to purchase for one year or three years, and it will never be used in some cases. In some cases, some specific customers may require that there should be the option to add it. But if it is not required by the customer, it should be optional.

    In terms of what I would like to see in the next release, it would be good if they could introduce a switch which can work on cloud and on a local deployment. Maybe the same switch will work. Because some switches are only working alone with local deployments, and some switches are working with cloud based environments. So if the same switch could work on both cloud and from its node, that will be great.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for probably six to seven years.

    I'm an integrator. We are using the latest version. I'm doing the designing and selling. I'm selling the latest version of these switches.

    What do I think about the stability of the solution?

    Cisco Ethernet Switches have the best stability.

    What do I think about the scalability of the solution?

    Scalability in the sense varies with switching. Some switches are fixed, which we cannot expand with the design, but some switches are those you can expand. It's basically the design. So scalability is good.

    How are customer service and support?

    They have great, great technical support from 100 miles to 200 miles.

    How was the initial setup?

    Initial setup is straightforward to complete. It is very user friendly for the engineer to configure the deploy.

    Implementation time depends, but in general, if it is a basic pre-plan implementation, it'll take only a few hours to configure and complete the installation. Maybe one or two hours, also we can complete it if it is a pre-plan, simple deployment. If it is a complex kind of networking fast structure, it'll depend on the solution and the configuration.

    It also depends on the solution. If it is one switch, just one one engineer can deploy it. If it is two switches, also one engineer can, but if it is a complex network, it depends on how many switches and how complex it is. Basically, for switch one you can put only one engineer and that also can be done using a technician level person and by remote logging or you can manage it with over the phone instruction.

    What other advice do I have?

    Cisco is the leader of networking and I would recommend it for anyone.

    On a scale of one to ten, I would give Cisco Ethernet Switches a 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sr. Security Network Engineer at Children's Cancer Hospital - Egypt 57357
    Real User
    Offers great bandwidth, speed and performance
    Pros and Cons
    • "The solution offers great bandwidth and speed."
    • "Could use additional programmability for the switches."

    What is our primary use case?

    I'm a senior security network engineer and we have a gold partnership with Cisco. 

    What is most valuable?

    The valuable features of this solution are bandwidth, speed, low latency, and performance. Those are all features we need for our data center. 

    What needs improvement?

    I'd really like to see more programmability for the switches. We need more Python scripts because what we currently have doesn't cover all the configurations in the switch configuration. It would be helpful to have ASIC fast switching. I'd like higher speed and we're always looking for additional bandwidth.

    For how long have I used the solution?

    We've been using this solution for over three years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution becomes more scalable as more switches are connected to the ACI fabric. We currently have 2,000 users and this is increasing all the time. We just increase our switches as our users increase. 

    How are customer service and support?

    If there are issues regarding the iOS or something similar, we open a ticket with Cisco tech support and they are very helpful. We're able to deal with most issues ourselves. 

    How was the initial setup?

    The initial setup is relatively easy although I'd prefer if it were automated. If we have 100 sites and every site has nine or ten switches, it's a lot of work. For a small or medium implementation, it doesn't take long but for the enterprise sites, it takes some time. The initial configuration on one switch takes about 30 minutes. 

    What's my experience with pricing, setup cost, and licensing?

    We pay an annual license fee and there are no additional costs other than when there is hardware failure. 

    What other advice do I have?

    I recommend this solution, it's very dependable.

    I rate this solution eight out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1515924 - PeerSpot reviewer
    Network Engineer at a educational organization with 1,001-5,000 employees
    Real User
    Stable with good technical support and the capability to scale
    Pros and Cons
    • "Tech support has always been good."
    • "They can make the licensing model a little easier."

    What is our primary use case?

    Generally, we use the product just to switch traffic.

    How has it helped my organization?

    They just work. Their reliability has been great for our organization.

    What is most valuable?

    We just need them to run. There's not any feature that we sought out and we bought them. We bought them due to the fact that we needed switching capabilities and Cisco is pretty reliable.

    The solution can scale.

    Technical support is helpful and responsive.

    What needs improvement?

    They can make the licensing model a little easier. I know they've made some recent changes, it's a little confusing. It's more complicated than it once was.

    For how long have I used the solution?

    I've been using Cisco switches for 20 years. It's been a very long time.

    What do I think about the stability of the solution?

    The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    They're doing the job fine. We have upgraded them when we needed to. We can scale as necessary.

    I can't speak to how many users are currently on our switches.

    How are customer service and technical support?

    Tech support has always been good. They are helpful and responsive. I'm quite satisfied with their level of service.

    Which solution did I use previously and why did I switch?

    We also use Aruba switches and Dell PowerConnect.

    How was the initial setup?

    The implementation process has a moderate level of difficulty. It's not straightforward or complex; it's somewhere in the middle. Sometimes they change the iOS around, and that lends itself to a bit of complexity. You have to work on updating items.

    There were a couple of versions early on where we buy a different model switch and the operating system was different, with different commands and stuff.

    We didn't really have a specific implementation strategy.

    Initially, some of the switches took about an hour to implement.

    I take care of the maintenance aspects of the product. You don't need a lot of people to do it.

    What about the implementation team?

    Occasionally, we've gotten outside help when we've needed it, however, most of the time I take care of that myself.

    When we have gotten outside help, the experience has always been positive.

    What was our ROI?

    I haven't specifically witnessed any ROI while using this solution.

    What's my experience with pricing, setup cost, and licensing?

    The licensing model is difficult to understand.

    We get the SMARTnet and one of the switches has that Cisco ONE licensing. It's probably running about $12,000 a year right now. There aren't any add-on costs on top of that that I am aware of.

    What other advice do I have?

    We're just customers and end-users.

    We've had several versions over the years, mostly Catalyst switches.

    It's just a really solid product. I'd give the product a rating of eight out of ten as they are really good switches.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Pre Sales Engineer at a non-tech company with 201-500 employees
    Real User
    A stable and scalable solution with great VMA architecture
    Pros and Cons
    • "I think the VMA architecture is valuable."
    • "If Cisco Ethernet Switches can work both on-prem and in the cloud, it would be an advantage."

    What is our primary use case?

    How we use Cisco Ethernet Switches depends on the customer's requirements. We just connected Alliance switches with trans 2/4 switches in our office, and we have deployed it as a static configuration. We are not planning any other protocol for the permission and the configuration we aren't using. But for our customers, we go with the VMA architecture, networking, and Cloud Meraki and Experian from Cisco.

    What is most valuable?

    I think the VMA architecture is valuable. 

    What needs improvement?

    I don't have any issues on the technical aspects, but on the business side of things, I see that almost all the Catalyst and high-grade switches are now required to have a VMA license. Sometimes businesses may not require those licenses because they are just using them as the third street. 

    It's a business challenge which we're facing in the Asian countries. Customers don't require a VMA environment at the moment, but it's essential to purchase a VMA license for some of the switches. It's a challenge that we're facing during sales or presales because when it comes to the competition like Cisco SSL and the others, they don't have that kind of a restriction.

    If I would like to purchase a new switch, it can be a higher-end switch like a Chassis switch or a basic L2 or L3 switch—any switch where we can purchase a support bundle and install and use it. But with the VMA  license, we need to activate the license, or the Ethernet switch will not perform. It won't work.

    If Cisco Ethernet Switches can work both on-prem and in the cloud, it would be an advantage. Other vendors are already offering this option. It would be a great added advantage to use the same switch in standalone mode, as a local MM or VMA, and for cloud control.

    For how long have I used the solution?

    I have been working with Cisco Ethernet Switches for about 12 years. 

    What do I think about the stability of the solution?

    In my experience, Cisco Ethernet Switches are stable.

    What do I think about the scalability of the solution?

    In my experience, Cisco Ethernet Switches are scalable.

    How are customer service and technical support?

    Cisco Ethernet Switches come with good technical support. But sometimes we get engineers who aren't as knowledgeable, but we can speak to them and fix a problem within a couple of hours.

    How was the initial setup?

    The initial setup of Cisco Ethernet Switches is very straightforward in my experience.
    It's quite easy. But I think it depends on the knowledge and experience of the engineer.

    We don't conduct any annual maintenance, but it's probably best to do it annually.

    What other advice do I have?

    I would recommend Cisco Ethernet Switches to others.

    On a scale from one to ten, I would give Cisco Ethernet Switches a ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Network Engineer at Transportation
    Real User
    Pros: streamlined and versatile solutions. Cons: expensive maintenance fees and they are slow with patches

    What is most valuable?

    Versatility and streamlined IOS

    Availability of expertise on the market (resources)

    How has it helped my organization?

    Streamlined IOS helped to develop templates for Ethernet Switches without worrying of compatibility of commands in regards to hardware platforms.

    Modularity of Industrial switches (IE3000) provides flexibility in solutions yet based on one platform.

    Vast array of Industrial models (IE2000, IE3000, IE4000, IE5000).

    What needs improvement?

    Acceptance of open source trends (there is slight move already - just keep going)

    For how long have I used the solution?

    10 years overall for all switching/routing products. Industrial switches for last 5 years.

    What was my experience with deployment of the solution?

    No

    What do I think about the stability of the solution?

    No

    What do I think about the scalability of the solution?

    Well, need more pro-active option to add PoE modules to Industrial switches.

    How are customer service and technical support?

    Customer Service:

    We deal with a Cisco partner - 4.5 out of 5.

    Technical Support:

    We deal with a Cisco partner - 4.0 out of 5. Sometimes we find the solution before we get an answer from the Cisco partner.

    Which solution did I use previously and why did I switch?

    Everything is driven by business requirements, which in turn different from one project to another. Major points are: availability of support/expertise beyond internal resources, territorial coverage, performance and support of multiple options from enterprise to industrial environment

    How was the initial setup?

    Straightforward.

    What about the implementation team?

    90 % in house. Vendor team has sufficient skills.

    What's my experience with pricing, setup cost, and licensing?

    Cisco should look into more flexible licensing for hardware/IOS. It is hard to beat some vendors' lifetime warranty even they offer less in functionality compare to Cisco.

    Which other solutions did I evaluate?

    There are multiple vendors but they are very specialized and do not support versatile solutions. For example, we had to move from Schneider switches as they were just a marketing move by vendor and did not provided better performance or compatibility with SCADA products.

    What other advice do I have?

    Start from your business requirements (what would you like to have) and budget (what can you afford).

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    ERICK KAGWEZA - PeerSpot reviewer
    Network and Collaboration Engineer at SoftNet Technologies Limited
    Real User
    Top 10
    Easy to deploy, stable, and scalable
    Pros and Cons
    • "Remote access is a valuable feature."
    • "Currently, we have to wait up to eight months for a switch."

    What is our primary use case?

    We use the Cisco 9200 and 2960 Ethernet Switches to connect our devices to the network.

    What is most valuable?

    Remote access is a valuable feature.

    What needs improvement?

    Cisco can improve its supply chain. Currently, we have to wait up to eight months for a switch.

    For how long have I used the solution?

    I have been using the solution for four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable. We have 1,000 people using the solution.

    How are customer service and support?

    The technical support is quick to respond.

    How was the initial setup?

    The initial setup is straightforward and easy to deploy.

    What other advice do I have?

    I give the solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
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    Buyer's Guide
    Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.