We recently replaced the BGP router and L3 switches. We're planning to replace some other switches also. We are having 22 switches distributed through my location with 24 ports. All the users are connected to those. We will increase our usage as we expand all over India.
Sr. Information Officer at Merino Industries Ltd (Merino Group)
They're reliable and high-performing
Pros and Cons
- "Cisco switches are trouble-free. They are reliable, and their performance is excellent."
- "We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have."
What is our primary use case?
What is most valuable?
Cisco switches are trouble-free. They are reliable, and their performance is excellent.
What needs improvement?
We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have.
For how long have I used the solution?
I have used Cisco Ethernet switches for more than 10 years.
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Cisco Ethernet Switches
November 2024
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What do I think about the stability of the solution?
I give Cisco Ethernet switches 10 out of 10 for stability.
What do I think about the scalability of the solution?
I give Cisco Ethernet switches 10 out of 10 for scalability.
How are customer service and support?
Cisco support is excellent.
How was the initial setup?
Setting up Cisco switches isn't too complex, but it isn't easy. It could be more straightforward. One engineer can complete the setup in two to four hours.
What about the implementation team?
We engaged the vendor who supplied us and helped deploy the switches.
What other advice do I have?
I rate Cisco Ethernet switches 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tata Medical Center logo Senior IT Infrastructure Supervisor at Tata Medical Center
A stable solution that has useful features and provides excellent technical support
Pros and Cons
- "The tool is stable."
- "The solution is expensive."
What is our primary use case?
We are a hospital. We use the solution in our endpoints. We have more than 2000 endpoints.
What is most valuable?
The tool is stable.
What needs improvement?
The solution is expensive. It is not cheap.
For how long have I used the solution?
I have been using the solution for 12 to 13 years.
What do I think about the scalability of the solution?
We have around 3000 users. The tool is used daily.
How are customer service and support?
We get technical support from TAC.
How would you rate customer service and support?
Positive
What about the implementation team?
We have three in-house engineers who deploy the product. We need three people for maintenance.
What other advice do I have?
We are absolutely fine with Cisco products. The product is good, but it is expensive. It will be helpful if it is cheaper. Whenever we order anything, it takes a lot of time to reach us. Overall, I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Ethernet Switches
November 2024
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Channels Management Head at Philippine National Bank
Powerful security features, high availability, and helpful support
Pros and Cons
- "The solution is highly reliable."
- "The price of the solution could be reduced."
What is our primary use case?
I am using Cisco Ethernet Switches for internet usage.
What needs improvement?
The price of the solution could be reduced.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for approximately four years.
What do I think about the stability of the solution?
The solution is highly reliable.
What do I think about the scalability of the solution?
I am the only one using this solution.
How are customer service and support?
The support from Cisco Ethernet Switches is great.
I rate the support from Cisco Ethernet Switches a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Cisco Ethernet Switches is straightforward. The deployment took approximately 30 minutes.
What about the implementation team?
The deployment was done by myself.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Ethernet Switches is expensive.
What other advice do I have?
I would recommend this solution to others. This is the most reliable brand on the market.
I rate Cisco Ethernet Switches a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Tech Leader at a aerospace/defense firm with 201-500 employees
They're useful for routing and scalable
Pros and Cons
- "The initial setup is really easy."
- "There's are other products that are better for network programmability. Cisco isn't as programmable as some preferred vendors. For example, on iOS 6 products, you have to commit the change directly on the running configuration. If you have a generic product you can do this, so it can improve in programmability."
What is most valuable?
We are routing with the Cisco switches, so there are a lot of features, but no single one stands out.
What needs improvement?
There's are other products that are better for network programmability. Cisco isn't as programmable as some others vendors. For example, on devices running iOS XE, you dont have candidate configuration datastore when you use netconf like you would have on arista, juniper or others. Changes are directly applied on running configuration so there is no room for error once you commit changes to devices.
So it will be good for them to implement other config datastores because when it go to programming, review it's important so we need to be abe to have at least a candidate configuration datastore.
For how long have I used the solution?
I've been using Cisco Ethernet Switches for 15 years.
What do I think about the stability of the solution?
Cisco Ethernet Switches are stable.
What do I think about the scalability of the solution?
Cisco Ethernet Switches are scalable.
How are customer service and support?
Cisco support is good once you reach a technician, but the website is a mess. I don't like the website.
Which solution did I use previously and why did I switch?
I didn't use previous solution and then swith, but evaluate others vendors sometimes because their was in use in a company we bought, sometimes because their were shipped as a bundle with some hardware vendors solution for private cloud or storage solutions etc. Thought ome of them have some good features, Cisco got a better average rate when you take the whole thing.
How was the initial setup?
The initial setup is really easy.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco switches could be lower. The cost is growing compared to other products, and it's more segmented. A Cisco switch is more expensive than before. For example, stackable models used to be provided with stacking ports and stacking cable. Now it's split you have to buy stacking kit separately. I don't know if they are the only ones like this or if this is standard now.
Which other solutions did I evaluate?
Yes other options have been evaluated but Cisco appeared to be the more easy to operate through the years regarding the stability of the product series, the CLI, support and documentation.
What other advice do I have?
I rate Cisco Ethernet Switches eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Team Lead at ElSewedy Education
Flexible with good configuration capabilities but too expensive
Pros and Cons
- "Cisco as a whole is flexible."
- "Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba."
What is our primary use case?
We primarily use the solution for our data center and edge switches. Like a lot of companies, we use (in the data center) core switches on Layer 3, and (on the edge) switches in Layer 2.
What is most valuable?
Cisco as a whole is flexible.
The solution can be configured to our specifications.
The solution allows you to monitor CPU utilization and memory usage.
What needs improvement?
You can only configure both switches and routers via the command-line. They should work to take on the newer HP and Aruba approach where you can configure from a URL or command line.
It could be useful if they developed the GUI interface to enable us to configure all features such as VLANs, port assignment, routing, DSP, through the GUI. That would make it easier for beginners.
Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba.
For how long have I used the solution?
We've been using this solution for about eight years. It's been a long time.
What do I think about the stability of the solution?
The solution is quite stable. Cisco offers very reliable products. All of their hardware is quite reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. However, the pricing is a concern. If I need to add switches, I tend to look at cheaper options like Juniper or HP.
In my organization, there were about 150 switches or more. That covered about 4,000 users and covered both wireless and LAN, wired and wireless.
We may not continue to use it, as it is expensive and there are alternatives.
How are customer service and technical support?
There are many vendors in Egypt. Therefore, we can always find someone who can help us with technical support.
On top of that, we've found the website to be quite good in terms of finding documentation to help with troubleshooting.
Which solution did I use previously and why did I switch?
We also use Aruba switches. I've used HP in the past as well.
How was the initial setup?
Depending on the project for configuration, and considering deploying only one switch at a time, it may take about five minutes to handle one switch. Aruba, in contrast, might take ten minutes.
We had about four people who handled the deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is quite high. There are lots of comparable products out there that are nowhere near the cost.
What other advice do I have?
We're just customers and end-users.
We use Cisco switches at Layer 2 and Layer 3.
I wouldn't necessarily recommend Cisco to other organizations. After using HP, I found that they had just as good of a product with more features and better pricing.
In general, I would rate this product at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head, Technology & Managed Solutions at BCN
The most stable and reliable switches that perform better than all other solutions out there
Pros and Cons
- "What we love about the Cisco switches is that they are very reliable. You can deploy them and go to sleep, and you can be sure that nothing is going to go wrong. Our initial equipment was installed by a Chinese manufacturer named Fiberhome a couple of years ago. Their switches were called S engines. They worked, but some days, you just wake up, and the switch has popped up. It was a lot of crisis. Therefore, we are in the process of trying to take out all their switches and replace them with Cisco switches. We are getting good results in terms of reliability and even technical support."
- "Cisco switches are good as they are, but it would be a major feature if they have built-in routers. Some of the Microchip switches have routers built in the same device. They have a router switch. For some of the sites, we deploy such switches because the client does not want a separate router and a separate switch. So, we go for a router switch with maybe 24 ports. Some of them are fiber, and some of them are ethernet. It would be a major improvement to what Cisco is already doing. Behind the scenes, a lot of scripting and stuff like this is happening. A lot of workload can be lifted if Cisco had a good GUI. If you look at Microchip switches, they have a good GUI in addition to the CLI."
What is our primary use case?
We are a fiber-optic provider. We have a lot of switches from Cisco and some from Microchip. We have C3750E, which is one of the main Cisco Ethernet switches. All ports of this switch are fiber.
We have a local Cisco partner here who is quite reliable, so we patronize that partner. They do everything on our behalf, especially the licenses.
What is most valuable?
What we love about the Cisco switches is that they are very reliable. You can deploy them and go to sleep, and you can be sure that nothing is going to go wrong. Our initial equipment was installed by a Chinese manufacturer named Fiberhome a couple of years ago. Their switches were called S engines. They worked, but some days, you just wake up, and the switch has popped up. It was a lot of crisis. Therefore, we are in the process of trying to take out all their switches and replace them with Cisco switches. We are getting good results in terms of reliability and even technical support.
What needs improvement?
Cisco switches are good as they are, but it would be a major feature if they have built-in routers. Some of the Microchip switches have routers built in the same device. They have a router switch. For some of the sites, we deploy such switches because the client does not want a separate router and a separate switch. So, we go for a router switch with maybe 24 ports. Some of them are fiber, and some of them are ethernet. It would be a major improvement to what Cisco is already doing.
Behind the scenes, a lot of scripting and stuff like this is happening. A lot of workload can be lifted if Cisco had a good GUI. If you look at Microchip switches, they have a good GUI in addition to the CLI.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for four years.
What do I think about the stability of the solution?
We've been using them for a couple of years now. They have been running from day one after we installed them. Besides general maintenance issues, we never really have to turn them off.
They're very reliable and stable. These are the most stable switches that we have. In a country like ours, Cisco switches are the only devices that have second-hand value. You could go to a second-hand shop and buy a second-hand industrial version, not the small business or domestic version, of the Cisco switch or router. It will still serve you well.
How are customer service and technical support?
We've not really used much of the technical support even though for the new switches, we pay for it. The main benefit is the updates on iOS. We've never really had a situation where something went wrong with it, and we had to get in touch with technical support.
How was the initial setup?
The initial setup is straightforward. I wonder why some of the new Cisco switches still come with anterior port RS232 and why do they still maintain that.
What's my experience with pricing, setup cost, and licensing?
Price is a pain point for us. We've lost a lot of bids, and the reason has been that we majorly quoted Cisco devices. Some of our competitors quoted other devices like Ubiquity or Microchip. Some even quoted this Chinese product TP-Link, and they won the bid over us because we quoted Cisco. Meanwhile, the major reason why we quoted Cisco is reliability and stability from day one. They also last longer. The prices could be worked on so that they become more affordable.
We had to deploy a city-wide WiFi network, and we were working in conjunction with Google. Because of the price, even Google recommended a product called Ruckus, so we used Ruckus over Cisco. Its price and license were the main reasons. You have to pay to renew the license every year. Even though you also renew the licenses for Ruckus, but they are much cheaper than Cisco. So, while I would recommend Cisco any time, the trouble remains with the pricing.
What other advice do I have?
I would highly recommend it, especially for people who are doing wide-scale deployments like campus networks or a city-wide network square.
I would rate Cisco Ethernet Switches a ten out of ten. I don't see any product that performs better. We had a Chinese company coming in to do a bunch of presentations and stuff like that, but at the end of the day, those of us who are at the back doing the configurations understand that it is nothing closer to what Cisco offers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at Ben Gurion University
Stable, easy to configure, and fast switching of layer-2
Pros and Cons
- "The layer-2 switching is very fast."
- "I would like to see this solution automatically store multiple versions of the configuration file."
What is our primary use case?
We use this solution for our university campus network.
What is most valuable?
The most valuable feature of this solution is the stability.
The solution is simple to configure.
The layer-2 switching is very fast.
What needs improvement?
We would like to have the option of two power supplies on these switches. It is important for us because these switches are installed in our data center and critical departments. These units have to be available all of the time.
I would like to see this solution automatically store multiple versions of the configuration file. For example, Juniper switches will save forty versions of the configuration, while Cisco will only store one. If you want to keep more than one then you need to make it manually. If you need to restore it then you will have to use the saved file to do that manually, as well. In the large switches, they do keep one primary image and the backup image, which is good, but it is not like Juniper. I can roll back to any version within the last forty that have been committed. It's a very, very nice feature that I would like to see in Cisco equipment.
For how long have I used the solution?
I have been using this solution for twenty years.
What do I think about the stability of the solution?
This is a very stable solution. You install it and then you don't have to touch it for many years.
What do I think about the scalability of the solution?
At this level, the edge, we are not concerned with scalability. We will be able to update the edge using the new uplink port module if we need to.
The core switches are scalable. You can add another slot of forty-eight ports with 10-gigabit each.
On the university campus, we have approximately thirty thousand users. These are not concurrent connections. We have more than twenty thousand students, about six thousand employees, and there are guests. I can say that more than twenty thousand connections may be active at one time.
We have about one thousand switches, and we have four people in charge of maintenance. They do the installation, repairs, and all of the other tasks in the data center. Three are technicians and one is a manager.
How are customer service and technical support?
We work with our vendor, who in turns works with the Cisco support. There are times, however, when we need to get support directly from Cisco as well.
We are satisfied with both the local vendor support and support from Cisco. When we have problems, they put the effort into it until the problem is solved.
We had a problem with the structure of the switches in the core. We weren't sure what the problem was, but we were helped at every step of the process. Cisco was in contact with us every day until the problem was solved. We are very satisfied with the support.
Which solution did I use previously and why did I switch?
I have experience with Juniper LAN switches, but that was with a previous company.
The university campus had bought Juniper switches about six years ago, but they are moving completely to Cisco equipment. Cisco is more expensive than Juniper by perhaps double. The price is higher because they are more stable.
We still have about one hundred Juniper switches out of our one thousand in total.
How was the initial setup?
The initial setup of this solution is very simple.
You can copy the image to the switch using FTP and run a command to install it. The process is very simple and we always upgrade our switches without any problems.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution, but you are paying for stability.
Which other solutions did I evaluate?
We evaluated Meraki switches but they were not suitable for the university campus.
What other advice do I have?
We are looking forward to the 10-gigabit uplink port, which is an improvement that we have waited for. We expect to have this new module in one or two months.
Cisco has a family of Small Business Switches called SG. For example, the SG300 model. This is a cheaper model, and although they are missing some protocols, they are very good. Out of our one thousand switches, we have about one hundred SG models. The price of these is lower than Juniper switches.
I surely recommend this product, and the new Cisco line seems to be even stronger. There are improvements in terms of new modules and power supplies, and the price is not increasing.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at JEDI SERVICES PRIVATE LIMITED
A stable solution that has a user-friendly initial setup
Pros and Cons
- "Cisco Ethernet Switches is a very stable product."
- "From a system integrator's perspective, Cisco must train system integrators, partners, and customers about their services."
What is our primary use case?
Cisco Ethernet Switches can be used for any particular application. We have many customers like IDBI and State Bank of India using Cisco switches, Cisco routers, and Cisco SD-WAN. My organization provides some Cisco switches and AMCs of Cisco switches.
What is most valuable?
Cisco Ethernet Switches is a very stable product. Cisco products are extremely rugged and stable. I have faced very few complaints about Cisco products supplied to my customers.
What needs improvement?
From a system integrator's perspective, Cisco must train system integrators, partners, and customers about their services. Cisco has many products like switches, routers, and now SD-WAN, and they need to educate the partners and customers about these services.
For how long have I used the solution?
I've been dealing with Cisco Ethernet Switches for about 25 years.
What do I think about the stability of the solution?
I rate Cisco Ethernet Switches ten out of ten for stability.
What do I think about the scalability of the solution?
Since Cisco Ethernet Switches can be integrated with different modules, we can have one switch to scale up to 10, 15, or 20 switches. The solution is enterprise scalable and telecom scalable. I've got about 12 to 14 customers using Cisco products.
How are customer service and support?
In my previous organization, my service engineer used Cisco's technical support, and their response was quite good.
How was the initial setup?
Setting up a Cisco switch or router is very user-friendly as far as the service team is concerned.
What about the implementation team?
Cisco L2 switches hardly take a couple of hours or less than an hour to deploy. It all depends on whether the customer requires VLAN and what type of setup they require. LC switches would take a couple of days to deploy, depending on the SoW the customer provides. The solution's tech support is also quite good. Most of their employees have done the Cisco certification, and installing Cisco Ethernet Switches doesn't take any time.
The deployment model is quite simple. It's fit-and-play if it's an L2 switch. However, if it is an L3 switch, some configurations are required, which takes time.
What's my experience with pricing, setup cost, and licensing?
There are certain modules for L3 switches. Customers have to pay for some of the L3 switches licenses, which are expensive.
What other advice do I have?
Overall, I rate Cisco Ethernet Switches ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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In my opinion all network device manufacturers should include provision for 2 input power for redundancy.