I am using Cisco Ethernet Switches for internet usage.
Channels Management Head at Philippine National Bank
Powerful security features, high availability, and helpful support
Pros and Cons
- "The solution is highly reliable."
- "The price of the solution could be reduced."
What is our primary use case?
What needs improvement?
The price of the solution could be reduced.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for approximately four years.
What do I think about the stability of the solution?
The solution is highly reliable.
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What do I think about the scalability of the solution?
I am the only one using this solution.
How are customer service and support?
The support from Cisco Ethernet Switches is great.
I rate the support from Cisco Ethernet Switches a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Cisco Ethernet Switches is straightforward. The deployment took approximately 30 minutes.
What about the implementation team?
The deployment was done by myself.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Ethernet Switches is expensive.
What other advice do I have?
I would recommend this solution to others. This is the most reliable brand on the market.
I rate Cisco Ethernet Switches a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Manager at ZAP
High level support, reliable, but central management and security could improve
Pros and Cons
- "The most valuable feature of Cisco Ethernet Switches is its hardware."
- "The current state of Cisco Ethernet Switches leaves room for improvement, particularly in regard to central management and security. While they possess the capability to function as owners of Layer Two, they fall short in regard to security awareness. While there are some supplementary products available that can provide additional security measures, such as the deployment of virtual machines, these solutions are external and not integrated within the switch itself. For this reason, Cisco Ethernet switches could benefit from incorporating the same centralized management and security features as other companies, such as Fortinet, offer in their FortiSwitches. By being aware of potential threats such as MAC spoofing and ARP poisoning, the switch can provide a more comprehensive level of security."
What is our primary use case?
There are no additional features in the switch from Cisco. They are conventional switches that only provide basic Layer Two switching capabilities and do not have the advanced security features that newer switches, such as Fortinet offer. They simply forward data and do not have any other capabilities.
What is most valuable?
The most valuable feature of Cisco Ethernet Switches is its hardware.
What needs improvement?
The current state of Cisco Ethernet Switches leaves room for improvement, particularly in regard to central management and security. While they possess the capability to function as owners of Layer Two, they fall short in regard to security awareness. While there are some supplementary products available that can provide additional security measures, such as the deployment of virtual machines, these solutions are external and not integrated within the switch itself. For this reason, Cisco Ethernet switches could benefit from incorporating the same centralized management and security features as other companies, such as Fortinet, offer in their FortiSwitches. By being aware of potential threats such as MAC spoofing and ARP poisoning, the switch can provide a more comprehensive level of security.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for a very long time.
How are customer service and support?
I've communicated with the technical support team of Cisco previously in regard to their switches. I have always been pleased with the support I have received from them. No matter what challenges I have encountered with their products, I have always been satisfied with their assistance. The support team has consistently demonstrated their readiness to assist and I have never encountered any issues with their support services. Thus, I can confirm that I have indeed had previous interactions with the Cisco support team.
How was the initial setup?
The initial setup of Cisco Ethernet Switches is never easy.
What's my experience with pricing, setup cost, and licensing?
The solution is highly expensive compared to other solutions. The prices get tripled when they arrived in my country of Angola.
What other advice do I have?
I would recommend others use Arista, Fortinet, or Juniper switches.
The adoption of Cisco Ethernet switches in Angola was a result of various factors, including the popularity and widespread usage of the brand. Additionally, the impact of the research and advisory firm, Gartner, has played a significant role in the purchasing decisions of decision-makers. Despite the speaker's advice to not solely rely on Gartner's recommendations, the company's influence is perceived as prominent as they often feature the most expensive solutions at the top of their rankings.
I rate Cisco Ethernet Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Ethernet Switches
January 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Network Team Lead at ElSewedy Education
Flexible with good configuration capabilities but too expensive
Pros and Cons
- "Cisco as a whole is flexible."
- "Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba."
What is our primary use case?
We primarily use the solution for our data center and edge switches. Like a lot of companies, we use (in the data center) core switches on Layer 3, and (on the edge) switches in Layer 2.
What is most valuable?
Cisco as a whole is flexible.
The solution can be configured to our specifications.
The solution allows you to monitor CPU utilization and memory usage.
What needs improvement?
You can only configure both switches and routers via the command-line. They should work to take on the newer HP and Aruba approach where you can configure from a URL or command line.
It could be useful if they developed the GUI interface to enable us to configure all features such as VLANs, port assignment, routing, DSP, through the GUI. That would make it easier for beginners.
Cisco products are expensive compared to any other solution. Now, there are many competitors that give the same level of services - such as Juniper or Aruba.
For how long have I used the solution?
We've been using this solution for about eight years. It's been a long time.
What do I think about the stability of the solution?
The solution is quite stable. Cisco offers very reliable products. All of their hardware is quite reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. However, the pricing is a concern. If I need to add switches, I tend to look at cheaper options like Juniper or HP.
In my organization, there were about 150 switches or more. That covered about 4,000 users and covered both wireless and LAN, wired and wireless.
We may not continue to use it, as it is expensive and there are alternatives.
How are customer service and technical support?
There are many vendors in Egypt. Therefore, we can always find someone who can help us with technical support.
On top of that, we've found the website to be quite good in terms of finding documentation to help with troubleshooting.
Which solution did I use previously and why did I switch?
We also use Aruba switches. I've used HP in the past as well.
How was the initial setup?
Depending on the project for configuration, and considering deploying only one switch at a time, it may take about five minutes to handle one switch. Aruba, in contrast, might take ten minutes.
We had about four people who handled the deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is quite high. There are lots of comparable products out there that are nowhere near the cost.
What other advice do I have?
We're just customers and end-users.
We use Cisco switches at Layer 2 and Layer 3.
I wouldn't necessarily recommend Cisco to other organizations. After using HP, I found that they had just as good of a product with more features and better pricing.
In general, I would rate this product at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Engineer at Phoenyx Commtech Pvt. Ltd.
Improved organizational operations by being effective and reliable in our environment
Pros and Cons
- "The most valuable features of Cisco Ethernet switches include plug-and-play capabilities, ease of deployment, and high reliability."
- "I'd rate the solution ten out of ten."
- "There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches."
- "There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches."
What is our primary use case?
I primarily work with network solutions like Cisco Ethernet switches, especially when it comes to secure networking through VLANs.
How has it helped my organization?
The deployment of Cisco Ethernet switches has improved organizational operations by being effective and reliable in our environment.
What is most valuable?
The most valuable features of Cisco Ethernet switches include plug-and-play capabilities, ease of deployment, and high reliability.
What needs improvement?
There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches.
For how long have I used the solution?
I have been working with Cisco switches for about ten to 15 years.
What do I think about the stability of the solution?
Cisco Ethernet switches are reliable, and I have not encountered any issues with their stability.
What do I think about the scalability of the solution?
Cisco products are compatible with various industries and support scalability efficiently.
How are customer service and support?
I am 100% satisfied with the technical support provided by Cisco.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have mostly used Cisco switches, however, if a customer has budget constraints, I might suggest using Sophos switches.
How was the initial setup?
The initial setup of Cisco Ethernet switches was straightforward and efficient, taking minimal time.
What about the implementation team?
Initially, implementing AI-driven technologies on Cisco switches required some effort, but the results are commendable.
What's my experience with pricing, setup cost, and licensing?
The solution is described as midrange in terms of pricing.
Which other solutions did I evaluate?
I have recommended Sophos switches to customers who have budget issues.
What other advice do I have?
Cisco Ethernet switches are compatible with many industries and reliable for various network implementations.
I'd rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Nov 26, 2024
Flag as inappropriateIT Manager at a energy/utilities company with 10,001+ employees
A stable solution that can be used to provide end-user connectivity in an optimized and balanced way
Pros and Cons
- "Cisco Ethernet Switches are more stable than other products."
- "The solution's pricing could be improved."
What is our primary use case?
I use Cisco Ethernet Switches to provide end-user connectivity in an optimized, balanced, and stable way. Before being a security engineer, I was a network architect or network manager. In that case, Cisco Ethernet Switches were mostly related to the classic set of data centers.
What is most valuable?
Cisco Ethernet Switches are more stable than other products.
What needs improvement?
The solution's pricing could be improved. Cisco is one of those market leaders who always try to benefit from having a market-leading position. Cisco gradually increased prices for the same products they delivered over the decade.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for 17 years.
What do I think about the stability of the solution?
I rate Cisco Ethernet Switches a nine out of ten for stability.
What do I think about the scalability of the solution?
Around 3,000 users use the solution in our organization.
I rate Cisco Ethernet Switches a nine out of ten for scalability.
How are customer service and support?
The solution's first-line technical support is terrible. The second-line support is always adequate. I always tend to skip the first-line support because most of these people just run by a script book, and they start to panic when they don't see a solution in the script. So, I tend to always ask for second-level agents.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
The solution's deployment time depends on the company's size and client requirements. For the solution's deployment, we start with the analysis phase, the financial aspect, the implementation phase, the operational phase, and hypercare.
What's my experience with pricing, setup cost, and licensing?
Users have to pay an annual licensing fee for Cisco Ethernet Switches, which is expensive.
Cisco asks for an additional fee for the support part, whereby you become eligible to download firmware updates.
What other advice do I have?
In the case of Cisco, users should not limit their knowledge about the hardware from Cisco but should also deep dive into general network services and topologies. Users should not consider Cisco a specific and unique brand but should understand the services that run under Cisco appliances.
Overall, I rate Cisco Ethernet Switches an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head, Technology & Managed Solutions at BCN
The most stable and reliable switches that perform better than all other solutions out there
Pros and Cons
- "What we love about the Cisco switches is that they are very reliable. You can deploy them and go to sleep, and you can be sure that nothing is going to go wrong. Our initial equipment was installed by a Chinese manufacturer named Fiberhome a couple of years ago. Their switches were called S engines. They worked, but some days, you just wake up, and the switch has popped up. It was a lot of crisis. Therefore, we are in the process of trying to take out all their switches and replace them with Cisco switches. We are getting good results in terms of reliability and even technical support."
- "Cisco switches are good as they are, but it would be a major feature if they have built-in routers. Some of the Microchip switches have routers built in the same device. They have a router switch. For some of the sites, we deploy such switches because the client does not want a separate router and a separate switch. So, we go for a router switch with maybe 24 ports. Some of them are fiber, and some of them are ethernet. It would be a major improvement to what Cisco is already doing. Behind the scenes, a lot of scripting and stuff like this is happening. A lot of workload can be lifted if Cisco had a good GUI. If you look at Microchip switches, they have a good GUI in addition to the CLI."
What is our primary use case?
We are a fiber-optic provider. We have a lot of switches from Cisco and some from Microchip. We have C3750E, which is one of the main Cisco Ethernet switches. All ports of this switch are fiber.
We have a local Cisco partner here who is quite reliable, so we patronize that partner. They do everything on our behalf, especially the licenses.
What is most valuable?
What we love about the Cisco switches is that they are very reliable. You can deploy them and go to sleep, and you can be sure that nothing is going to go wrong. Our initial equipment was installed by a Chinese manufacturer named Fiberhome a couple of years ago. Their switches were called S engines. They worked, but some days, you just wake up, and the switch has popped up. It was a lot of crisis. Therefore, we are in the process of trying to take out all their switches and replace them with Cisco switches. We are getting good results in terms of reliability and even technical support.
What needs improvement?
Cisco switches are good as they are, but it would be a major feature if they have built-in routers. Some of the Microchip switches have routers built in the same device. They have a router switch. For some of the sites, we deploy such switches because the client does not want a separate router and a separate switch. So, we go for a router switch with maybe 24 ports. Some of them are fiber, and some of them are ethernet. It would be a major improvement to what Cisco is already doing.
Behind the scenes, a lot of scripting and stuff like this is happening. A lot of workload can be lifted if Cisco had a good GUI. If you look at Microchip switches, they have a good GUI in addition to the CLI.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for four years.
What do I think about the stability of the solution?
We've been using them for a couple of years now. They have been running from day one after we installed them. Besides general maintenance issues, we never really have to turn them off.
They're very reliable and stable. These are the most stable switches that we have. In a country like ours, Cisco switches are the only devices that have second-hand value. You could go to a second-hand shop and buy a second-hand industrial version, not the small business or domestic version, of the Cisco switch or router. It will still serve you well.
How are customer service and technical support?
We've not really used much of the technical support even though for the new switches, we pay for it. The main benefit is the updates on iOS. We've never really had a situation where something went wrong with it, and we had to get in touch with technical support.
How was the initial setup?
The initial setup is straightforward. I wonder why some of the new Cisco switches still come with anterior port RS232 and why do they still maintain that.
What's my experience with pricing, setup cost, and licensing?
Price is a pain point for us. We've lost a lot of bids, and the reason has been that we majorly quoted Cisco devices. Some of our competitors quoted other devices like Ubiquity or Microchip. Some even quoted this Chinese product TP-Link, and they won the bid over us because we quoted Cisco. Meanwhile, the major reason why we quoted Cisco is reliability and stability from day one. They also last longer. The prices could be worked on so that they become more affordable.
We had to deploy a city-wide WiFi network, and we were working in conjunction with Google. Because of the price, even Google recommended a product called Ruckus, so we used Ruckus over Cisco. Its price and license were the main reasons. You have to pay to renew the license every year. Even though you also renew the licenses for Ruckus, but they are much cheaper than Cisco. So, while I would recommend Cisco any time, the trouble remains with the pricing.
What other advice do I have?
I would highly recommend it, especially for people who are doing wide-scale deployments like campus networks or a city-wide network square.
I would rate Cisco Ethernet Switches a ten out of ten. I don't see any product that performs better. We had a Chinese company coming in to do a bunch of presentations and stuff like that, but at the end of the day, those of us who are at the back doing the configurations understand that it is nothing closer to what Cisco offers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Team Lead at Atlas Security
Stable, durable, and quick to deploy
Pros and Cons
- "We can expect Cisco Ethernet Switches to last for years without issue."
- "Cisco should strive to improve the software for its switches."
What is our primary use case?
All Ethernet switches come in various sizes and capabilities. For example, we can have a 12-port switch, a 24-port switch, or even a 48-port switch with multiple fiber up-links. Additionally, there are different feature sets depending on the brand and model, such as IP services, LAN-based, or IP-based. Stacking is only possible with similar feature sets, which means two 9300 switches may not be stackable, but up to eight of the same model may. Additionally, the iOS and feature set capabilities may differ between the same models. All of the switches are Ethernet, but the features they are equipped with vary, which means they will operate differently. For example, a LAN-based switch will only work at primarily layer 2, whereas IP services works more as a router with features such as NAT, multicast, dynamic routing, QOS, and other additional and advanced services.
Generally, we use the switches to provide LAN access to endpoints (workstations, cameras, wireless access points, IP phones, and so on).
How has it helped my organization?
In most projects awarded to my organization, we used Cisco Ethernet switches.
What is most valuable?
The most valuable feature of the solution is its stability and durability. There is no other alternative solution that is as stable as Cisco Ethernet Switches. We can expect Cisco Ethernet Switches to last for years without issue.
What needs improvement?
We often face issues with Cisco software, and while they do release patches to fix bugs, I believe they need to improve. Huawei, one of Cisco's competitors, is better in this regard. While I'm not a fan of Huawei due to my environment, clients insist on using it because it is cheaper. Despite this, I think Cisco could improve its software. Cisco should strive to improve the software for its switches. To make the switch more user-friendly, Cisco should create a system where a user can simply connect their cable and access the GUI interface without needing to configure the device first on the CLI.
For how long have I used the solution?
I have been using the solution for nine years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is highly scalable.
How are customer service and support?
We have a good TAC support experience.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of a Cisco switch is straightforward for those who are technically inclined. This is because most Cisco switches are manned, meaning they require some configuration on the command line interface (CLI) before access to the graphical user interface (GUI) is granted. With a basic knowledge of the Cisco CLI, setup should take approximately 20-30 minutes.
What's my experience with pricing, setup cost, and licensing?
The pricing is comparatively expensive.
What other advice do I have?
I give the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 8, 2024
Flag as inappropriateDeputy IT Manager at ICAPP (Americana Group)
Reliable, straightforward implementation, and highly scalable
Pros and Cons
- "The initial setup was for Cisco Ethernet Switches was straightforward."
- "Cisco Ethernet Switches could improve if they removed the command line interface and replaced it with a better GUI. It is too difficult at the moment, we always need to figure out the commands."
What is our primary use case?
I am using the Cisco Ethernet Switches in the food industry.
What needs improvement?
Cisco Ethernet Switches could improve if they removed the command line interface and replaced it with a better GUI. It is too difficult at the moment, we always need to figure out the commands.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for approximately six months.
What do I think about the stability of the solution?
The stability of Cisco Ethernet Switches is very stable.
What do I think about the scalability of the solution?
Cisco Ethernet Switches are scalable.
We have approximately 250 people using the Cisco Ethernet Switches.
How are customer service and support?
I did not have any experience with the technical support of Cisco Ethernet Switches.
Which solution did I use previously and why did I switch?
We were previously using Aruba switches and we migrated to Cisco because of the groups' direction, it was not a fault of Aruba switches. Aruba switches are great. We were working with Aruba for 10 years without any problem, and they gave us a lifetime warranty for the switches. If we had a faulty switch they would give us new ones.
The service from Aruba was very good, but I think that Cisco solutions are more professional for something VLANs. I didn't try Aruba with VLANs, however, we make all of our VLANs with Cisco.
I prefer Aruba solutions because they are easier to use.
How was the initial setup?
The initial setup was for Cisco Ethernet Switches was straightforward.
I rate the implementation of Cisco Ethernet Switches a four out of ten.
What about the implementation team?
The implementation of Cisco Ethernet Switches was done with a partner and our experience was very good.
We are in a manufacturing environment running 24 hours a day. We have a dedicated team of three that works on the switches and network.
What's my experience with pricing, setup cost, and licensing?
We have a one-year license to have the Smart Net Total Care service. The license to use the Cisco Ethernet Switches comes with the initial purchase of the solution.
I rate the price of Cisco Ethernet Switches a two out of five.
The cost of Cisco Ethernet Switches is expensive.
Which other solutions did I evaluate?
I have evaluated other switches, such as Aruba.
What other advice do I have?
My advice to others looking to purchase a Cisco Ethernet Switch is the best use case depends on many factors. For example, the number of users, details of the company, type of network, and how large the network is. If the company is small to medium-sized I would recommend Aruba. For larger companies, I would recommend Cisco Ethernet Switches.
I rate Cisco Ethernet Switches an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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