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Darwin Cabiluna - PeerSpot reviewer
Technical Director at Edge Cloud
Real User
Top 5
Reliable access and core switching enhanced but needs GUI updates
Pros and Cons
  • "The most valuable feature of Cisco Ethernet Switches is their stability. They are rock solid, and that's the advantage of Cisco."
  • "Cisco should consider adding a GUI as most vendors now offer the ability to manage switches via a graphical user interface, while Cisco switches are managed using pure CLI."

What is our primary use case?

Our primary use case for Cisco is for access and core switching as most of our clients use it for these purposes. We also work with Fortinet for network solutions, mainly FortiGate, FortiAuthenticator, and FortiManager. Additionally, we use Cisco for campus switches, mainly the Catalyst series.

How has it helped my organization?

It helps our organization because Cisco switches are stable and rock solid, making them reliable for our clients.

What is most valuable?

The most valuable feature of Cisco Ethernet Switches is their stability. They are rock solid, and that's the advantage of Cisco. It is also easy to integrate.

What needs improvement?

Cisco should consider adding a GUI as most vendors now offer the ability to manage switches via a graphical user interface, while Cisco switches are managed using pure CLI.

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February 2025
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For how long have I used the solution?

I have been working with Cisco Ethernet Switches for more than ten years.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable. I would rate their stability at eight or nine out of ten.

What do I think about the scalability of the solution?

In terms of scalability, it's pretty straightforward to expand the number of users and the network. I would rate it an eight out of ten.

How are customer service and support?

Their technical support is very professional, and I don't have any negative comments.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup and configuration process is very simple.

What's my experience with pricing, setup cost, and licensing?

The pricing of Cisco is high, which makes it more suitable for enterprise-level companies. I would rate the pricing model at four out of ten.

Which other solutions did I evaluate?

Apart from Cisco, other solutions considered include Juniper, Aruba, and Huawei. Huawei is considered a strong competitor due to its pricing and features.

What other advice do I have?

Cisco Ethernet Switches are mostly recommended for enterprise-level companies due to the cost.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Vivek Makhijani - PeerSpot reviewer
Director at JEDI SERVICES PRIVATE LIMITED
Real User
Top 5
A stable solution that has a user-friendly initial setup
Pros and Cons
  • "Cisco Ethernet Switches is a very stable product."
  • "From a system integrator's perspective, Cisco must train system integrators, partners, and customers about their services."

What is our primary use case?

Cisco Ethernet Switches can be used for any particular application. We have many customers like IDBI and State Bank of India using Cisco switches, Cisco routers, and Cisco SD-WAN. My organization provides some Cisco switches and AMCs of Cisco switches.

What is most valuable?

Cisco Ethernet Switches is a very stable product. Cisco products are extremely rugged and stable. I have faced very few complaints about Cisco products supplied to my customers.

What needs improvement?

From a system integrator's perspective, Cisco must train system integrators, partners, and customers about their services. Cisco has many products like switches, routers, and now SD-WAN, and they need to educate the partners and customers about these services.

For how long have I used the solution?

I've been dealing with Cisco Ethernet Switches for about 25 years.

What do I think about the stability of the solution?

I rate Cisco Ethernet Switches ten out of ten for stability.

What do I think about the scalability of the solution?

Since Cisco Ethernet Switches can be integrated with different modules, we can have one switch to scale up to 10, 15, or 20 switches. The solution is enterprise scalable and telecom scalable. I've got about 12 to 14 customers using Cisco products.

How are customer service and support?

In my previous organization, my service engineer used Cisco's technical support, and their response was quite good.

How was the initial setup?

Setting up a Cisco switch or router is very user-friendly as far as the service team is concerned.

What about the implementation team?

Cisco L2 switches hardly take a couple of hours or less than an hour to deploy. It all depends on whether the customer requires VLAN and what type of setup they require. LC switches would take a couple of days to deploy, depending on the SoW the customer provides. The solution's tech support is also quite good. Most of their employees have done the Cisco certification, and installing Cisco Ethernet Switches doesn't take any time.

The deployment model is quite simple. It's fit-and-play if it's an L2 switch. However, if it is an L3 switch, some configurations are required, which takes time.

What's my experience with pricing, setup cost, and licensing?

There are certain modules for L3 switches. Customers have to pay for some of the L3 switches licenses, which are expensive.

What other advice do I have?

Overall, I rate Cisco Ethernet Switches ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
February 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Dinesh Upadhyay - PeerSpot reviewer
Sr.Manager-IT at IMI Kolkata
Real User
Robust and easy to set up with a fast deployment
Pros and Cons
  • "The solution can scale."
  • "They need to offer free replacements until the end of life for devices."

What is our primary use case?

We primarily use the solution as an ethernet switch. 

What is most valuable?

The product is very robust.

It offers better reporting than any other OEM.

The solution is easy to set up. 

It is stable.

The solution can scale. 

What needs improvement?

In India, we have a requirement for free replacement warranties. For example, brands like HP are offering free replacement parts. Cisco needs to offer free replacement parts. They need to offer free replacements until the end of life for devices. They should offer this without requiring renewals. 

For how long have I used the solution?

I have been using Cisco for the last 15 years. 

What do I think about the stability of the solution?

The solution is totally stable. I've used it for the last ten to 15 years and haven't faced any issues. There are no bugs or glitches. 

What do I think about the scalability of the solution?

This is a scalable product. It expands well. 

We have about 50 users on the solution right now. 

How are customer service and support?

I've never had to contact technical support. I cannot speak to how the support services are. 

How was the initial setup?

The initial setup is very easy. We find it more straightforward than HP or Juniper.

The deployment process didn't take too long. If there is pre-planning done and it is okay, it shouldn't take more than one hour.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit more expensive when compared to other options. However, they are not so different. HP, for example, isn't much cheaper. They are all mostly the same.  

Which other solutions did I evaluate?

We are currently considering using Aruba and are evaluating them. 

What other advice do I have?

I'm a customer and end-user.

It's a good solution. of course, you need to choose what meets your company's requirements. If you have the capital to buy it, I would recommend it. 

I'd rate the solution nine out of ten. It is robust and I have very few problems when dealing with Cisco switches. Also, support is fantastic.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
John Bayangos - PeerSpot reviewer
Lead Infrastructure Engineer at a educational organization with 1,001-5,000 employees
Real User
We seldom need to reboot them unless there's a bug or it was deployed in an improper environment
Pros and Cons
  • "Cisco switches have several valuable features like VLAN mapping. We seldom use that, but we find the security configurations helpful, like high availability with trading port channels and MAC filtering."
  • "Their firmware could be better secured against vulnerabilities or other exploits. Also, only selected catalyst switches are allowed to onboard to Cisco SD Access technology."

What is our primary use case?

We use Cisco Ethernet switches for building on-site LAN projects and topologies. It depends on the switches I use. Usually, it's supposed to be a PoE, especially if we're supporting VoIP and wireless technologies. We deploy everything on-premises because I work with government entities in Singapore. 

How has it helped my organization?

Cisco Ethernet switches help build an office-based LAN. We seldom use Cisco Ethernet switches in data centers. We typically use Nexus switches for data centers. Compared to other vendors, Cisco switches are more like rugged switches. We seldom need to reboot those switches unless there's a bug or it was deployed on a different environment—like the racks aren't adequately ventilated.

What is most valuable?

Cisco switches have several valuable features like VLAN mapping. We seldom use that, but we find the security configurations helpful, like high availability with trading port channels and MAC filtering. 

What needs improvement?

Their firmware could be better secured against vulnerabilities or other exploits. Also, only selected catalyst switches are allowed to onboard to Cisco SD Access technology. 

For how long have I used the solution?

I have used Cisco switches for 10 years.

What do I think about the stability of the solution?

I rate the hardware stability 10 out of 10. 

What do I think about the scalability of the solution?

I rate Cisco Ethernet switches seven out of 10 for scalability. Unless the switch is submodular, you can remove those modules and plug in better ones. Scalability is harder if it's fixed hardware, but it's easier to scale a virtualized network appliance.

How are customer service and support?

I rate Cisco support 10 out of 10. We usually purchase their highest level of support. 

How would you rate customer service and support?

Positive

How was the initial setup?

Our setups are simple, but it depends on the complexity of the client's infrastructure and requirements. I'm more on the operations side, so everything is already deployed, but when we build a new network, I am involved in configuring the new switches. When we do an RMA for a faulty device, I configure it. It's usually a copy-paste of the configuration, but I can build the design from scratch.

The number of people required for deployment and maintenance depends on the size of the environment. A data center usually needs about five or six people to maintain it. You have two people on 12-hour shifts; the rest are senior staff. 

What was our ROI?

I'm not usually involved on the financial side, but the ROI is excellent based on the performance of Cisco products overall.

What's my experience with pricing, setup cost, and licensing?

I rate Cisco Ethernet switches three out of 10 for affordability. They are expensive, but they're worth it. I believe in quality over quantity.

What other advice do I have?

I rate Cisco Ethernet switches nine out of 10. I highly recommend Cisco switches, but the bottom line is that it depends on your budget.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PinchasAlbalya - PeerSpot reviewer
Network Engineer at Ben Gurion University
Real User
Top 10
Stable, easy to configure, and fast switching of layer-2
Pros and Cons
  • "The layer-2 switching is very fast."
  • "I would like to see this solution automatically store multiple versions of the configuration file."

What is our primary use case?

We use this solution for our university campus network.

What is most valuable?

The most valuable feature of this solution is the stability.

The solution is simple to configure.

The layer-2 switching is very fast.

What needs improvement?

We would like to have the option of two power supplies on these switches. It is important for us because these switches are installed in our data center and critical departments. These units have to be available all of the time.

I would like to see this solution automatically store multiple versions of the configuration file. For example, Juniper switches will save forty versions of the configuration, while Cisco will only store one. If you want to keep more than one then you need to make it manually. If you need to restore it then you will have to use the saved file to do that manually, as well. In the large switches, they do keep one primary image and the backup image, which is good, but it is not like Juniper. I can roll back to any version within the last forty that have been committed. It's a very, very nice feature that I would like to see in Cisco equipment.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

This is a very stable solution. You install it and then you don't have to touch it for many years.

What do I think about the scalability of the solution?

At this level, the edge, we are not concerned with scalability. We will be able to update the edge using the new uplink port module if we need to.

The core switches are scalable. You can add another slot of forty-eight ports with 10-gigabit each. 

On the university campus, we have approximately thirty thousand users. These are not concurrent connections. We have more than twenty thousand students, about six thousand employees, and there are guests. I can say that more than twenty thousand connections may be active at one time.

We have about one thousand switches, and we have four people in charge of maintenance. They do the installation, repairs, and all of the other tasks in the data center. Three are technicians and one is a manager.

How are customer service and technical support?

We work with our vendor, who in turns works with the Cisco support. There are times, however, when we need to get support directly from Cisco as well.

We are satisfied with both the local vendor support and support from Cisco. When we have problems, they put the effort into it until the problem is solved.

We had a problem with the structure of the switches in the core. We weren't sure what the problem was, but we were helped at every step of the process. Cisco was in contact with us every day until the problem was solved. We are very satisfied with the support.

Which solution did I use previously and why did I switch?

I have experience with Juniper LAN switches, but that was with a previous company.

The university campus had bought Juniper switches about six years ago, but they are moving completely to Cisco equipment. Cisco is more expensive than Juniper by perhaps double. The price is higher because they are more stable.

We still have about one hundred Juniper switches out of our one thousand in total.

How was the initial setup?

The initial setup of this solution is very simple.

You can copy the image to the switch using FTP and run a command to install it. The process is very simple and we always upgrade our switches without any problems.

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution, but you are paying for stability.

Which other solutions did I evaluate?

We evaluated Meraki switches but they were not suitable for the university campus.

What other advice do I have?

We are looking forward to the 10-gigabit uplink port, which is an improvement that we have waited for. We expect to have this new module in one or two months.

Cisco has a family of Small Business Switches called SG. For example, the SG300 model. This is a cheaper model, and although they are missing some protocols, they are very good. Out of our one thousand switches, we have about one hundred SG models. The price of these is lower than Juniper switches.

I surely recommend this product, and the new Cisco line seems to be even stronger. There are improvements in terms of new modules and power supplies, and the price is not increasing.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Devanand PR - PeerSpot reviewer
Devanand PRIT Support Executive at a healthcare company with 51-200 employees
Real User

In my opinion all network device manufacturers should include provision for 2 input power for redundancy.

Sr. Information Officer at Merino Industries Ltd (Merino Group)
Real User
They're reliable and high-performing
Pros and Cons
  • "Cisco switches are trouble-free. They are reliable, and their performance is excellent."
  • "We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have."

What is our primary use case?

We recently replaced the BGP router and L3 switches. We're planning to replace some other switches also. We are having 22 switches distributed through my location with 24 ports. All the users are connected to those. We will increase our usage as we expand all over India. 

What is most valuable?

Cisco switches are trouble-free. They are reliable, and their performance is excellent. 

What needs improvement?

We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have. 

For how long have I used the solution?

I have used Cisco Ethernet switches for more than 10 years.

What do I think about the stability of the solution?

I give Cisco Ethernet switches 10 out of 10 for stability.

What do I think about the scalability of the solution?

I give Cisco Ethernet switches 10 out of 10 for scalability.

How are customer service and support?

Cisco support is excellent.

How was the initial setup?

Setting up Cisco switches isn't too complex, but it isn't easy. It could be more straightforward. One engineer can complete the setup in two to four hours.

What about the implementation team?

We engaged the vendor who supplied us and helped deploy the switches.

What other advice do I have?

I rate Cisco Ethernet switches 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at Dukat d.d.
Real User
Reliable and simple, but its pricing could be reduced
Pros and Cons
  • "Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break."
  • "Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA."

What is most valuable?

Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break. Cisco has a wide portfolio that fits every need.

What needs improvement?

Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA.

For how long have I used the solution?

I have been using Cisco Ethernet Switches since 2008.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 50,000 users are using Cisco Ethernet Switches in our organization.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

The solution’s technical support is pretty good.

I rate the technical support of Cisco Ethernet Switches an eight to nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Alcatel and Aruba HPE.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We implemented the solution through an in-house team. Depending on the engineer's knowledge, a single switch can be deployed within twenty minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA. Cisco DNA is really, really expensive, and eliminating the necessity for purchasing it would reduce the solution's price. Some new Cisco switches support Cisco DNA, and some don't. You would have to buy more expensive switches to fully use Cisco DNA, which most enterprises simply don't do.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten.

What other advice do I have?

I have utilized Cisco Ethernet Switches in production, regular office plans, and all kinds of environments. In enterprise environments, I have covered everything from offices to manufacturing and labs. We faced no challenges while integrating Cisco Ethernet Switches into our existing network infrastructure.

Cisco should definitely give customers the ability to choose whether they want Cisco DNA or not. Currently, customers need to choose Cisco DNA for at least three years, which is appalling. Customers are buying something they will never use. I would recommend Cisco Ethernet Switches to other users because of its reliability and simplicity.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Richard Hermogeno - PeerSpot reviewer
Channels Management Head at Philippine National Bank
Real User
Top 5
Powerful security features, high availability, and helpful support
Pros and Cons
  • "The solution is highly reliable."
  • "The price of the solution could be reduced."

What is our primary use case?

I am using Cisco Ethernet Switches for internet usage.

What needs improvement?

The price of the solution could be reduced.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately four years.

What do I think about the stability of the solution?

The solution is highly reliable.

What do I think about the scalability of the solution?

I am the only one using this solution.

How are customer service and support?

The support from Cisco Ethernet Switches is great.

I rate the support from Cisco Ethernet Switches a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Cisco Ethernet Switches is straightforward. The deployment took approximately 30 minutes.

What about the implementation team?

The deployment was done by myself.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Ethernet Switches is expensive.

What other advice do I have?

I would recommend this solution to others. This is the most reliable brand on the market.

I rate Cisco Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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