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reviewer1758588 - PeerSpot reviewer
Product Manager, CMOS Image Sensors at a manufacturing company with 5,001-10,000 employees
Real User
Excellent performance and connection; it always works and is simple to use
Pros and Cons
  • "The most valuable feature of this solution is that it works all of the time."
  • "It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.

When we are working remotely, we click on the VPN, and nothing more.

What is most valuable?

Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.

The most valuable feature of this solution is that it works all of the time.

In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.

What needs improvement?

I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.

For how long have I used the solution?

I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.

I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
December 2024
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What do I think about the stability of the solution?

The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.

What do I think about the scalability of the solution?

I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.

This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.

I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.

How are customer service and support?

I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.

How was the initial setup?

It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.

What about the implementation team?

We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing.

What other advice do I have?

As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Akram Allani - PeerSpot reviewer
System & Security Engineer at Standard Sharing Software
Real User
Top 10
Is stable and scalable, and has good technical support
Pros and Cons
  • "I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability."
  • "Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup."

What is our primary use case?

We use Cisco AnyConnect Secure Mobility Client for posture, that is, checking the security tools on the endpoint desktop, such as the antivirals or the Windows firewall, and the version of the operating system.

What is most valuable?

I have found the posture function to be the most useful feature.

What needs improvement?

The clientless posture can be improved or enhanced. The deployment of upgrades can be improved as well.

For how long have I used the solution?

I've been working with it for more than 10 years.

What do I think about the stability of the solution?

I'd rate the stability at eight out of ten.

What do I think about the scalability of the solution?

I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability.

How are customer service and support?

Cisco's technical support is the best, and I would rate them at ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup.

We used Microsoft SCCM to deploy the agent, which was already deployed at the customer's organization. We had two to three team members who worked on the deployment, and the deployment took three months.

We provide 24/7 maintenance of the solution to our customers depending on the SLAs.

What's my experience with pricing, setup cost, and licensing?

We are in the North African region, and Cisco products are expensive for us. On a scale from one to ten with one being very affordable and ten being expensive, I'd rate the price at eight.

What other advice do I have?

Overall, I would give Cisco AnyConnect Secure Mobility Client an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
December 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Senior software Developer at E Clinical Works
Real User
Secure, easy to set up, and offers good connectivity
Pros and Cons
  • "The initial setup is very easy."
  • "I haven't found there are any shortcomings in the product. For how I use it, it works well."

What is our primary use case?

We are using the solution to accommodate working from home. We need to connect with our office server so that we can use the work network. This allows us to connect each team member from their personal computer. We also use a firewall to provide a set of rules that the organization chooses in terms of access. We use AnyConnect to connect everyone to the office server and the services. 

What is most valuable?

It's great that this product is providing a virtual cloud-based service. With it, we have some servers in some other places, and we are able to connect with our local network provider. We are able to connect to those office servers and that's important to me.

The initial setup is very easy.

The solution is stable. 

You get up to 12 hours of connectivity in one session. 

It will not allow anybody to use my credentials to access my machine. There's two-factor authentification and good security. 

What needs improvement?

I haven't found there are any shortcomings in the product. For how I use it, it works well. 

For how long have I used the solution?

I have been using the solution for about four and a half years now. 

What do I think about the stability of the solution?

It's a stable product. I have a good connection. In India, we have 200 to 300 Mbps and that seems fine. It offers up to 12 hours of connectivity in one go.

What do I think about the scalability of the solution?

I'm not aware of the scalability. It's not an aspect of the product I've tested.

There are more than 5,000 people in my company right now. That's in India and around the world. About 50% of the people are doing work from home. Therefore, a good number of people are using this product regularly.

How are customer service and support?

We have our own support in the company that we can reach out to if we have issues. We do not directly contact Cisco. My understanding is they have a good, strong backup team and a second team that can provide installations. 

How was the initial setup?

It is simple to set up the product. It's not overly complex or difficult for me. 

In this particular organization, it came pre-installed. However, I had installed it. That was at another company. I just got the application and installed it on my local server, and used the documentation provided to handle the process. 

It took about 15 to 20 minutes to deploy the product. It's very fast.

What's my experience with pricing, setup cost, and licensing?

You do need to pay to use the service. However, I don't deal with payments or licensing. I can't speak to the exact price. 

What other advice do I have?

We're a customer and end-user.

I'd recommend the product. It's quite secure, and Cisco provides good services. If you need to connect on a regular basis to your organization, AnyCOnnect is quite useful. The VPN on AnyConnect is easily modified. Nobody will be able to look into your system if you are using AnyConnect. It's better than any free options on the market.

I'd rate the solution nine out of ten. The current technology is very good. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Afsal Kaniyarakkal - PeerSpot reviewer
IT System Administrator at Malomatia
Real User
Good posturing and great web interface but needs to be easier to implement
Pros and Cons
  • "It is easy to scale."
  • "We'd like the product to be cheaper."

What is our primary use case?

We have around 500 employees working all over Qatar as well as outside - in India and Egypt. And they use to connect to our corporate network with this product.

What is most valuable?

The posturing is working well.

We have network access control. It's nice to have and easy to manage and easy to add routes, et cetera. We can easily add the route over the VPN whenever we have a new network.

The setup was simple with a little bit of assistance. 

It is easy to scale.

The solution is stable. 

It has a good web interface. 

What needs improvement?

Initially, we had an issue with the posturing, however, now it's improved. A lot of improvement can happen on this still as well. Right now, the posturing that we can do is only over the Windows update. We are considering the services. We cannot assess whether that particular update is installed or not.

The implementation can be difficult and time-consuming without help. 

We'd like the product to be cheaper. 

For how long have I used the solution?

I've used the solution for maybe two and a half years now. 

What do I think about the stability of the solution?

The solution is stable so as long as we don't have any restart happening or any power interruptions.

What do I think about the scalability of the solution?

The solution can scale. You simply add licenses. It's easy.

We have about 500 users on the solution. 

How are customer service and support?

We request support from a local vendor many times. We have not lately used Cisco. The vendor is quite good. However, they are very busy, however. If we ask them for immediate support, we cannot get them. That's likely due to the fact that they're the only good technical vendor for Cisco here in Qatar.

Which solution did I use previously and why did I switch?

We are using Cisco AnyConnect as well as OpenVPN.

How was the initial setup?

The setup was easy. We had vendor support. The vendor support was good. The local vendor was good here. 

We spent around a week finalizing the deployment.

What about the implementation team?

We have a local partner or local vendor here in Qatar. They helped us with the implementation. 

What's my experience with pricing, setup cost, and licensing?

You are charged per user, unlike, for example, Fortinet. With FortiClient, you can add as much as you want. 

I can't speak to the exact cost, however. We have a procurement team that handles that.

What other advice do I have?

I'm a customer and end-user.

We recently updated the solution maybe three months ago. We are on the newest version. 

It's a good solution. That said, considering the current market, it's a bit more costly than other solutions.

I'd rate the solution seven out of ten. I'd rate it higher if the implementation was easier and the cost was lower. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Samraj Ebenazer - PeerSpot reviewer
Manager at Tata Consultancy
Real User
Reliable solution that gives you double protection
Pros and Cons
  • "This solution gives you double security because it uses both hard and soft tokens."
  • "There are some issues with connectivity and latency that should be improved."

What is our primary use case?

I mainly use AnyConnect Secure Mobility Client for remote connectivity.

What needs improvement?

There are some issues with connectivity and latency that should be improved.

For how long have I used the solution?

I've been using this solution for five to six years.

What do I think about the stability of the solution?

This solution's stability is good.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

It can be difficult to connect with Cisco's help desk when we have an issue, which wastes time waiting.

How was the initial setup?

The initial setup is straightforward and can be done without the assistance of an external team. However, it does take some time to install.

What other advice do I have?

This solution gives you double security because it uses both hard and soft tokens. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gireesh Subramonian - PeerSpot reviewer
Assistant Director at a insurance company with 10,001+ employees
Real User
Leaderboard
Seamless connectivity that is scalable to thousands of users
Pros and Cons
  • "The solution provides seamless connectivity to the VPN without delay."
  • "The solution should not rely on tokens from the mobile application for logins."

What is our primary use case?

I use the solution to connect to a VPN for remote work. 

What is most valuable?

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

What needs improvement?

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is stable with no technical issues. 

What do I think about the scalability of the solution?

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

How are customer service and support?

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution was implemented in-house. 

Which other solutions did I evaluate?

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

What other advice do I have?

I rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Syed Basheer - PeerSpot reviewer
Senior Network Engineer (Level-3) at a tech services company with 10,001+ employees
Real User
Good encryption and accessibility with a simple setup
Pros and Cons
  • "You can use it from anywhere."
  • "If you're just turning on your laptop, it should connect automatically without keying in the credentials."

What is our primary use case?

We need Client software installed on our laptop. The Client has to be configured with the VPN server IP address. When it connects, it will provide a private IP address. It will ask for the location, and credentials will be checked on the server if the server is created with the Active Directory. It will check if you are authorized. If you are, you will be authenticated, and you will get connected to the VPN.

What is most valuable?

The best feature is the Cisco IPsec. That is the encryption. It's providing integrity for your data. 

You can use it from anywhere. You just need to have the Internet. That is the best part, the availability.

The initial setup is very simple. 

It is a stable solution. 

You can scale the product.

What needs improvement?

Every time you need to key in the credentials, it'll generate an OTP, and you need to check the OTP and need to key in the OTP. It's work to connect to VPN. That could be improved.

If you're just turning on your laptop, it should connect automatically without keying in the credentials. There should be an option to right-click and enable the VPN to connect. There might be some inherent risk, however, there must be a way to have it easier and to connect while keeping the process safe.

For how long have I used the solution?

We've used the solution for around three or four years at this point. 

What do I think about the stability of the solution?

Based on my experience, the solution has been stable. It doesn't crash or freeze. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

Cisco AnyConnect can be configured on the Cisco ASR or VPN Concentrator. There, you can have multiple contacts you can create. It is scalable.

More than 1,000 people use the solution currently.

How are customer service and support?

I have never been in contact with a Cisco engineer. 

How was the initial setup?

The solution is easy to set up. It's not complex or difficult. Configuring it and everything might only take about one to two hours. 

What's my experience with pricing, setup cost, and licensing?

We do have to pay a yearly licensing fee. I am unsure of the exact costs. 

What other advice do I have?

We are a Cisco gold partner.

I'm not really sure which version of the solution we're using. 

It is a good option for people. I would recommend the product.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Top 10
Reliable, quick to set up, and easy to connect remotely
Pros and Cons
  • "The dashboard and interface are fine."
  • "More frequent updates would be ideal."

What is our primary use case?

I use the solution to access my servers at work. It's for connection to my VPN servers.

What is most valuable?

The product makes it easy to connect remotely to machines that are remote.

The initial setup is straightforward.

The solution is stable.

The dashboard and interface are fine.

I don't have any issues with the level of security on offer.

What needs improvement?

They should do more updates regularly. More frequent updates would be ideal.

For how long have I used the solution?

I used the solution maybe for 10 years or so.

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.

Maybe 500 people are using the product.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup is easy. It's straightforward and not overly difficult or complex. 

The setup is very quick. It doesn't take more than two minutes. 

The solution is supported by our help desk, which is comprised of about three people. 

What about the implementation team?

I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators. 

What was our ROI?

I have not witnessed an ROI while using this solution. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspect. I can't speak to the costs involved. 

What other advice do I have?

I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.

I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.