Cisco Secure Client (including AnyConnect) Reviews

We primarily use the product as a VPN. 

It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.

I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well. 

It is stable. We haven't had issues so far. 

Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well. 

I've used the solution for the past year. 

So far, we haven't had issues with stability. It's been good overall. 

I've never tried to scale the product. 

From my area, we have 23 people on the solution. It might be more widely used elsewhere. 

We do have plans to increase usage.

If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network. 

Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change. 

I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.

I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs. 

I don't know the exact version of the solution I am on at this time. 

I would rate the solution ten out of ten. It has worked well so far. 

I'm using Cisco AnyConnect Secure Mobility Client for my home office, and for me, that's the only usage scenario for it.

Cisco AnyConnect Secure Mobility Client has improved my organization because it enables your home office or remote working, and it's a key product based on the current situation where remote working or working from home is necessary for the effectiveness of the organization.

What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time.

In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it.

A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution.

What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product.

Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution.

I've been using the Cisco AnyConnect Secure Mobility Client for eight years now.

Cisco AnyConnect Secure Mobility Client seems to be a stable solution because I didn't experience any instability from it.

I'm not sure how scalable the Cisco AnyConnect Secure Mobility Client is because I'm only an end-user and not an administrator.

I'm unable to evaluate technical support for the Cisco AnyConnect Secure Mobility Client because I've never used support for it as I had no problems with the product.

A solution was used before going with the Cisco AnyConnect Secure Mobility Client, but I forgot the name of the previous solution. I'm not exactly sure of the reason behind choosing Cisco, but it could be because the older solution was a little bit complicated in terms of its licensing policy.

In terms of setting up the Cisco AnyConnect Secure Mobility Client, there's no need to install it in my case because it's pre-installed centrally as part of the package my company has. My team didn't waste any time on the installation because you can use it right out of the box.

In my company, the Cisco AnyConnect Secure Mobility Client was pre-installed and pre-configured.

I don't have any information about the licensing costs of the Cisco AnyConnect Secure Mobility Client because normal users like me don't know the pricing information.

I didn't evaluate other options over Cisco AnyConnect Secure Mobility Client because as an end-user, I don't have any impact in terms of product evaluation.

I'm currently using Cisco AnyConnect Secure Mobility Client, in particular, just for standard installation on workstations in my company.

In terms of the version of the solution I'm using, it's version 4.9, but I don't have any influence on which version of Cisco AnyConnect Secure Mobility Client to use because it's centrally installed in the company via the system management center, but I suppose it's been updated.

My company has about three thousand five hundred users of Cisco AnyConnect Secure Mobility Client. Almost everybody uses it to work from home, for example, developers, security consultants, etc. My company is a telecommunication and IT company, so just about everybody works with computers, works from home, and needs Cisco AnyConnect Secure Mobility Client.

The solution is maintained by the central end-user support team, particularly two or three people.

Currently, there's no plan to increase the usage of the Cisco AnyConnect Secure Mobility Client because my company has been reorganizing and letting go of some positions, and this means there's no need to increase the number of users of the solution.

I would recommend the Cisco AnyConnect Secure Mobility Client to others looking into implementing it because, in my experience, it works very well and seems to be stable. I have no problems with the product. The Cisco AnyConnect Secure Mobility Client is easy to use, so I'm recommending it to others.

I'm rating the Cisco AnyConnect Secure Mobility Client ten out of ten.

My company is not a partner of Cisco. My company is a customer and doesn't sell the Cisco AnyConnect Secure Mobility Client to customers.

We use AnyConnect in several ways. Like integrated with our firewall, like host checking, permission-based access, and time-based access controls.

For our company's needs, AnyConnect is sufficient and very easy to use.  

All Cisco equipment tends to be expensive compared to newer options from other vendors. 

Moreover, there are some limitations, like the AnyConnect not being supported on all platforms. For example, it doesn't work with some Android versions. We don't use those features, but it's something to consider.

I have been using it for about two years now.

It's been stable for us. I would rate the stability an eight out of ten. 

It is a scalable solution. There are around 100 end users using this solution. 

The current setup is sufficient for our needs. So, we are not planning to increase the further usage. 

We haven't needed to contact them. We have enough internal expertise and resources to handle any issues ourselves. Plus, when we deployed with Cisco technical support assistance, the guys were very customer-friendly and helpful. They always answered our questions and provided maximum upfront support.

It's a moderately complex installation and configuration process, not overly complicated.

The time depends on the specific features and stages involved, like designing, implementing, and configuring. 

For a full deployment with access for 100 users, it might take around a week. A basic configuration and installation could be done within two days.

We handled the deployment ourselves. We have the expertise necessary for Cisco AnyConnect solutions. We've deployed AnyConnect on-premises.

We have a team of two engineers and three technicians who manage the deployment and maintenance of Cisco AnyConnect.

It can connect users from anywhere and at anytime. 

We pay yearly licenses.

We're actually considering deploying a different firewall due to its cost-effectiveness and feature set, providing similar functionalities like load balancing and routing protocols at a more competitive price.

Overall, I would rate the solution a nine out of ten. It's been within our budget, a reliable and valuable tool for our company. If it wasn't in our budget, we would have opted for a different solution. 

Cisco AnyConnect is valuable for our organization as it secures remote access to resources, enabling colleagues to work from anywhere. Its importance grew during the shift to more remote work, like during COVID.

As an end user, what I like most about Cisco AnyConnect VPN is its reliability and stability.

One improvement could be ensuring better backward compatibility. Occasionally, I have faced issues where older versions didn't work seamlessly with the latest VPN version, requiring a downgrade for compatibility. Otherwise, the auto-setup feature is convenient, and speed/resource usage hasn't been a problem.

I have been using Cisco AnyConnect VPN for several years, depending on the projects I'm involved in.

I would rate the stability of the solution as a ten out of ten.

We haven't had any scalability issues with Cisco AnyConnect VPN. Five people use it at our company. The usage of Cisco AnyConnect varies with projects – sometimes more, sometimes less. 

I have used OpenVPN alongside AnyConnect for the past two years.

The initial setup was straightforward and took me about ten minutes to deploy the solution. The deployment process for Cisco AnyConnect is straightforward. I downloaded it from the organization's homepage, following the provided version and manuals. Configuration files and information are usually sent through a separate channel for security. Once downloaded, I set it up, and it has been running on my PC since, without any hassle. No team is needed for deployment and maintenance. The instructions are clear, and it is not a large or complex task.

I would recommend Cisco AnyConnect VPN to others. Overall, I would rate the solution as a nine out of ten.

We use the solution to controls the VPN tunnel between people outside connected to the internet into the office network. This is done by prompting them for a username and password for security.

Some of the main features of the solution are it has the ability to integrate with our Active Directory to allow each user to have one less password to have to remember and it has great functionality.

There is one very specific improvement that could be done regarding users logging in. When a user logs in with an expired password we did not know that the password reset function would prompt them for a new password and this system was able to be deployed on this solution. For 10 years, every 30 days, the salespeople who did not want to go inside and reset their password at the 29-day mark, would call me up and have me reset their password for them to gain access. Additionally, it would be beneficial to have at the level that I am at, the ability to sign in to this solution before you log in to the Windows environment without having to upgrade the license. This should be included in the full packages. 

Alternatively, when Cisco notices customers do not have this feature turned on they could call up its customers and inform them they do not have it turned on and could walk them through how to do it. It turned out to be just two lines of code to accomplish the task. In our case, during any of the interactions with Cisco over the years, they could have just mentioned to us this feature that would have real value-added to your employees. We do have a CCNA in-house and he did not realize that he could turn that feature on very easily. The white paper was probably available, but since our network administrator did not know about it, he never suggested setting it up. 

In an upcoming release, there should be better reporting capabilities, this is something that is available in premium packages, or if you were to get a Cisco ISE. Essentially, the upgraded reporting shows a live version of what is going on, but it does not show you historical information unless you hook it up to a SCIM, Cisco ISE, or Cisco ACS. This should be included in all packages and you should not have to upgrade or purchase other solutions.

I have been using this solution for approximately 10 years.

When it comes to the stability of the solution it is stable, functional, and it just works.

We plan to increase our usage when our employee base increases.

I would rate the scalability of the Cisco AnyConnect Secure Mobility Client a ten out of 10. 

Currently, on a day-to-day basis, there are approximately 85 users using the solution but we have 221 registered users that could use it at any given time.

The support could be more proactive in their recommendations. I noticed that the Cisco support agents tend to leave customers to do what they need to do in many ways, and you can choose how you want to do it. However, it would be great if they could proactively be involved in best practices and let other customers know how most people are doing it.

Previously we had a standard Cisco VPN client, but it was not as functional as it did not have the ability to tie into the Active Directory.

The initial setup was pretty simple. However, we did have onboarding support assist us with it. Our network administrator at the beginning of an install will always call Cisco support to get the expert on the phone. They provided us with white papers on how to do the setup allowing any setup moving forward is done correctly the first time. We did also purchase the premium support, for which there was no additional fee for the installation guideance.

Our in-house team did the implementation with their premium support tech agent on the line through a WebEx. The during of the implementation took approximately two hours. 

We have a network administrator to do any maintenance that is required for the solution, but once we set it up, there really was no maintenance needed. However, we did attach an SSL to link it and set up a DNS entry to allow our users the ability to go to a specific entry instead of just typing in the IP address with the enhanced security.

We pay for an annual subscription. Additionally to the subscription, we thought in order to connect this solution to the Active Directory we had to purchase a Cisco ACS, Access Control System. It turns out we did not actually need it.

My advice to those wanting to implement this solution is you could purchase the license for this solution and set it up with your ASA directly without having to purchase a Cisco ACS.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

We use Cisco AnyConnect Secure Mobility Client to connect to the office network from the general internet. So whenever anybody works remotely, it is used to connect to the office network.

Compared to other products, it is reliable and easy to configure, and the Cisco Firewall can last for many years.

It is a reliable solution, and the users face no problems or errors. It also connects quickly, and the SSL security is excellent.

I wouldn't want anything to be improved per se. It is reliable without any errors, and the configuration is easy. However, when different configurations need to be completed, we need to get in touch with Cisco Technical Assistance Center because we don't have enough documentation on the website.

In terms of additional features, it would be good to have some improvements to the quality of service. For example, if somebody on your VPN wants to have a Google meeting or WebEx call, they should be given priority traffic.

We have been using this solution for three years.

It is a stable solution.

It is a scalable solution. Almost everyone at our organization uses Cisco AnyConnect Secure Mobility Client, so about 200 to 300 users.

The technical support is very good.

Positive

I would rate the setup process a six out of ten. It was manual work, and though the configuration was easy, we still needed to understand it. But overall, It was a fair experience.

Regarding cost, we had to purchase the Cisco CON-SNT and AnyConnect licenses separately. We purchased a three-year package because it was comparatively cheaper than the one-year package.

It costs around 80,000 Indian rupees for a hundred licenses, so approximately $1,020 USD. I rate the price a six out of ten, but we get value for the price.

I rate this product a nine out of ten.

I use the solution to connect to a VPN for remote work. 

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

I have been using the solution for three years. 

The solution is stable with no technical issues. 

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

Positive

The initial setup is straightforward. 

The solution was implemented in-house. 

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

I rate the solution a nine out of ten. 

I mainly use AnyConnect Secure Mobility Client for remote connectivity.

There are some issues with connectivity and latency that should be improved.

I've been using this solution for five to six years.

This solution's stability is good.

This solution is scalable.

It can be difficult to connect with Cisco's help desk when we have an issue, which wastes time waiting.

The initial setup is straightforward and can be done without the assistance of an external team. However, it does take some time to install.

This solution gives you double security because it uses both hard and soft tokens. I would give this solution a rating of eight out of ten.