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it_user1028334 - PeerSpot reviewer
Quality Assurance Manager at a tech vendor with 1,001-5,000 employees
Real User
A secure solution that allows for easy sharing of connections or credentials with colleagues
Pros and Cons
  • "I like the ability to share the connections or simply to be able to pass the credentials for a connection to other colleagues without bothering too much about the connection being tracked or about security, because each and every user will require a secret password, so I don't really care about sending the details. It's very secure."
  • "If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful."

What is our primary use case?

We use them for our clients to connect to the servers.

What is most valuable?

I like the ability to share the connections or simply to be able to pass the credentials for a connection to other colleagues without bothering too much about the connection being tracked or about security. Each and every user will require a secret password, so I don't really care about sending the details. It's very secure.

What needs improvement?

Sometimes I need to connect with Cisco AnyConnect and I don't have access to a Windows machine, so I need to run the client from a Linux machine. If I recall correctly, the last build for the Linux was five or six years ago. So, sometimes it happens that I have this issue with not being able to use Cisco AnyConnect just because I'm forced to use a Linux machine, and the client is very old and it doesn't connect to the current version they're running on the servers on which I want to connect, even though it should be compatible with the old version I have.

It's not really an issue from our side, though, because at the end of the day I always find the solution of connecting through a Windows machine but this requires at some point to connect through the VPN. I connect a Linux machine to a Windows machine, the Windows machine to one in the AnyConnect lines product just to connect to yet another Windows machine, which in turn I need to connect on a Linux machine, because in most cases, the actual servers around the world, the vast majority of them are running on Linux.

If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful.

What do I think about the stability of the solution?

It's quite stable. It is seldom disconnected. If I recall correctly it happened to us last year on several occasions while using it, it tended to disconnect. But the product is very stable. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
March 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?

In terms of scalability, I cannot comment because I only hear from the clients. I don't hear from the server-side.

What other advice do I have?

I would recommend this solution to anyone who is considering its implementation.

I would rate this solution between a seven and an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1647879 - PeerSpot reviewer
Director at a tech services company with 5,001-10,000 employees
Real User
A necessary tool with good stability and a straightforward setup
Pros and Cons
  • "You don't have to think about it very much. It just works."
  • "All I care about is being connected and I know that we've run into versioning issues in the past."

What is our primary use case?

Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.

What is most valuable?

While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works. 

Typically, the initial setup is very easy. 

What needs improvement?

All I care about is being connected and I know that we've run into versioning issues in the past.

For how long have I used the solution?

I have used the solution for probably at least five years.

What do I think about the stability of the solution?

The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble. 

What do I think about the scalability of the solution?

The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.

How are customer service and technical support?

I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.

How was the initial setup?

The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.

What's my experience with pricing, setup cost, and licensing?

I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is. 

What other advice do I have?

We're just a client and an end-user.

The solution is client-driven. We tend to work with different versions.

I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.

I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
March 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
IT Consultant at Kowalik IT Consulting
Consultant
Easy to handle and you can have it on Windows, Linux or Mac
Pros and Cons
  • "It's easy to handle. You can have it on Windows, Linux or Mac, that's quite useful."
  • "Every two weeks there was a new version to install which was annoying for the users."

What is our primary use case?

We use the on-prem deployment model. Our primary use case is to connect external users to our research center. 

What is most valuable?

It's easy to handle. You can have it on Windows, Linux or Mac, which is quite useful.

What needs improvement?

Every two weeks there was a new version to install which was annoying for the users. 

The price should be lower. 

For how long have I used the solution?

We have been using this solution for around six to eight years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

Technical support is good. We are satisfied. 

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

We deployed it in-house. 

What other advice do I have?

I would recommend this solution to someone considering it. I would rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1050123 - PeerSpot reviewer
Works at a comms service provider with 11-50 employees
Real User
An inconspicuous solution that is stable and easy to set up
Pros and Cons
  • "I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature."
  • "The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot."

What is our primary use case?

We primarily use the solution to access of the information for our company: email, documents, etc.

What is most valuable?

I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature.

What needs improvement?

The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

Technical support is handled through our IT department. They're very good.

Which solution did I use previously and why did I switch?

We previously used a different solution. It came from the IT department but it wasn't very stable. They changed the VPN to AnyConnect and now it works well.

How was the initial setup?

The initial setup was easy. You just install it on the computer and it starts working.

What about the implementation team?

Our IT department handles the implementation.

Which other solutions did I evaluate?

We didn't evaluate other options before choosing this solution.

What other advice do I have?

We use the private cloud deployment model.

I'm satisfied with the solution. I'd recommend it to others.

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1441938 - PeerSpot reviewer
Process specialist at a financial services firm with 1,001-5,000 employees
Real User
Stable solution; rarely had to use tech support
Pros and Cons
  • "I think Cisco AnyConnect Secure Mobility Client is stable."
  • "Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature."

What is our primary use case?

Our primary use case for Cisco AnyConnect Secure Mobility Client is VPN. 

What is most valuable?

I'm just a basic user, so I don't know how I would answer this question.

What needs improvement?

Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature. I don't know how it will read my fingerprint on my computer. 

For how long have I used the solution?

I have had a VPN for eight years, but I'm not sure whether we have had Cisco AnyConnect the entire time.

What do I think about the stability of the solution?

I think Cisco AnyConnect Secure Mobility Client is stable. 

What do I think about the scalability of the solution?

We have more than 1,000 users of Cisco AnyConnect Secure Mobility Client at my company.

How are customer service and technical support?

I rarely use their tech support. 

Which solution did I use previously and why did I switch?

I think we previously used Cisco. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Specialist at a computer software company with 201-500 employees
Real User
Good stability, good integration capabilities, and a quick setup on the client-side
Pros and Cons
  • "The setup is quick and easy on the client-side."
  • "The setup is a bit difficult to handle on the server-side."

What is most valuable?

The setup is quick and easy on the client-side.

Overall, the solution is quite good.

The solution has the capability to integrate with other solutions.

What needs improvement?

The solution needs to add more options for clients.

There are too many VPN endpoints. It's not easy to switch between endpoints, which affects scalability.

It's difficult to change profiles. There are no menu buttons or checkboxes to make simple changes on the solution. It would be very simple to just add something in the menu to make account changes quick and easy.

The setup is a bit difficult to handle on the server-side.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable enough.

What do I think about the scalability of the solution?

The scalability needs to be dealt with. The endpoints on the solution are an issue. The solution should change some of the VPN endpoints.

How was the initial setup?

On the client-side, the setup is very straightforward. However, on the server-side, it gets a bit more complicated and users should be aware of that.

What other advice do I have?

Our company outsources our services to our customers. We use many different technologies, and, from my experience, overall I find this solution to be quite good.

I'd rate it eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1980177 - PeerSpot reviewer
Senior Security Consultant at a tech consulting company with 1,001-5,000 employees
Reseller
Remote access solution that has been used for decades but is now falling behind its competitors in terms of providing relevant features
Pros and Cons
  • "This is a stable solution."
  • "This solution doesn't address the seal of trust as a concept for a traditional VPN clients. I think that it is a dying product."

What is our primary use case?

We use this solution for remote access to our customer's environment.

What needs improvement?

This solution doesn't address the seal of trust as a concept for a traditional VPN clients. I think that it is a dying product. The company should try to catch up with their competitors like Palo Alto and Check Point, because they're falling behind. 

For how long have I used the solution?

I have been using this solution for decades.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution's scalability depends on how big our customer's business is. To a certain point it is scalable, but if a company is too big, it becomes a nightmare to keep track of all profiles.

How are customer service and support?

I have used the technical support for this solution but it was many years ago. 

How was the initial setup?

The initial setup is straightforward. We have two to three people who maintain this solution. 

What other advice do I have?

The traditional VPN client is slowly fading away. There are newer, more modern solutions.

I can only recommend Cisco products for routers and maybe switches, but not for firewalls. They are so far behind their competitors and this is why I would not recommend Cisco.

I would rate this solution a five out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1098561 - PeerSpot reviewer
Specialist in Electronic Document Management & Data Mining at a energy/utilities company with 1,001-5,000 employees
Real User
Secure network connection with seamless installation
Pros and Cons
  • "This is a secure product that has had zero stability issues since I started using it in 2019."
  • "I would like to see improvements in regards to the connectivity speed."

What is our primary use case?

This solution allows me to connect to my office network seamlessly. I have yet to have any issues with it.

What is most valuable?

This is a secure product that has had zero stability issues since I started using it in 2019.

What needs improvement?

I would like  to see improvements in regards to the connectivity speed.

For how long have I used the solution?

This is my third year using this solution.

What do I think about the stability of the solution?

This solution is stable.

How are customer service and support?

I have never needed to contact support.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

Our in-house IT team installed the product on all of our computers. They were able to handle all of the credentials during the installation of the software so that I just had to set my username and password. The installment required just one person.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.