We use the on-prem deployment model. Our primary use case is to connect external users to our research center.
IT Consultant at Kowalik IT Consulting
Easy to handle and you can have it on Windows, Linux or Mac
Pros and Cons
- "It's easy to handle. You can have it on Windows, Linux or Mac, that's quite useful."
- "Every two weeks there was a new version to install which was annoying for the users."
What is our primary use case?
What is most valuable?
It's easy to handle. You can have it on Windows, Linux or Mac, which is quite useful.
What needs improvement?
Every two weeks there was a new version to install which was annoying for the users.
The price should be lower.
For how long have I used the solution?
We have been using this solution for around six to eight years.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
February 2025
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Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Technical support is good. We are satisfied.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We deployed it in-house.
What other advice do I have?
I would recommend this solution to someone considering it. I would rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Works at a comms service provider with 11-50 employees
An inconspicuous solution that is stable and easy to set up
Pros and Cons
- "I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature."
- "The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot."
What is our primary use case?
We primarily use the solution to access of the information for our company: email, documents, etc.
What is most valuable?
I like how I don't need to see the solution or start it up. I just use my computer and have it working in the background. I start my laptop and it's there and working. That's the most important feature.
What needs improvement?
The hotspots give me connectivity issues occasionally. It could be easier to use if it allowed me to choose the hotspot.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
Technical support is handled through our IT department. They're very good.
Which solution did I use previously and why did I switch?
We previously used a different solution. It came from the IT department but it wasn't very stable. They changed the VPN to AnyConnect and now it works well.
How was the initial setup?
The initial setup was easy. You just install it on the computer and it starts working.
What about the implementation team?
Our IT department handles the implementation.
Which other solutions did I evaluate?
We didn't evaluate other options before choosing this solution.
What other advice do I have?
We use the private cloud deployment model.
I'm satisfied with the solution. I'd recommend it to others.
I would rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
February 2025
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Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Process specialist at a financial services firm with 1,001-5,000 employees
Stable solution; rarely had to use tech support
Pros and Cons
- "I think Cisco AnyConnect Secure Mobility Client is stable."
- "Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature."
What is our primary use case?
Our primary use case for Cisco AnyConnect Secure Mobility Client is VPN.
What is most valuable?
I'm just a basic user, so I don't know how I would answer this question.
What needs improvement?
Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature. I don't know how it will read my fingerprint on my computer.
For how long have I used the solution?
I have had a VPN for eight years, but I'm not sure whether we have had Cisco AnyConnect the entire time.
What do I think about the stability of the solution?
I think Cisco AnyConnect Secure Mobility Client is stable.
What do I think about the scalability of the solution?
We have more than 1,000 users of Cisco AnyConnect Secure Mobility Client at my company.
How are customer service and technical support?
I rarely use their tech support.
Which solution did I use previously and why did I switch?
I think we previously used Cisco.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Specialist at a computer software company with 201-500 employees
Good stability, good integration capabilities, and a quick setup on the client-side
Pros and Cons
- "The setup is quick and easy on the client-side."
- "The setup is a bit difficult to handle on the server-side."
What is most valuable?
The setup is quick and easy on the client-side.
Overall, the solution is quite good.
The solution has the capability to integrate with other solutions.
What needs improvement?
The solution needs to add more options for clients.
There are too many VPN endpoints. It's not easy to switch between endpoints, which affects scalability.
It's difficult to change profiles. There are no menu buttons or checkboxes to make simple changes on the solution. It would be very simple to just add something in the menu to make account changes quick and easy.
The setup is a bit difficult to handle on the server-side.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable enough.
What do I think about the scalability of the solution?
The scalability needs to be dealt with. The endpoints on the solution are an issue. The solution should change some of the VPN endpoints.
How was the initial setup?
On the client-side, the setup is very straightforward. However, on the server-side, it gets a bit more complicated and users should be aware of that.
What other advice do I have?
Our company outsources our services to our customers. We use many different technologies, and, from my experience, overall I find this solution to be quite good.
I'd rate it eight out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Security Consultant at a tech consulting company with 1,001-5,000 employees
Remote access solution that has been used for decades but is now falling behind its competitors in terms of providing relevant features
Pros and Cons
- "This is a stable solution."
- "This solution doesn't address the seal of trust as a concept for a traditional VPN clients. I think that it is a dying product."
What is our primary use case?
We use this solution for remote access to our customer's environment.
What needs improvement?
This solution doesn't address the seal of trust as a concept for a traditional VPN clients. I think that it is a dying product. The company should try to catch up with their competitors like Palo Alto and Check Point, because they're falling behind.
For how long have I used the solution?
I have been using this solution for decades.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This solution's scalability depends on how big our customer's business is. To a certain point it is scalable, but if a company is too big, it becomes a nightmare to keep track of all profiles.
How are customer service and support?
I have used the technical support for this solution but it was many years ago.
How was the initial setup?
The initial setup is straightforward. We have two to three people who maintain this solution.
What other advice do I have?
The traditional VPN client is slowly fading away. There are newer, more modern solutions.
I can only recommend Cisco products for routers and maybe switches, but not for firewalls. They are so far behind their competitors and this is why I would not recommend Cisco.
I would rate this solution a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Specialist in Electronic Document Management & Data Mining at a energy/utilities company with 1,001-5,000 employees
Secure network connection with seamless installation
Pros and Cons
- "This is a secure product that has had zero stability issues since I started using it in 2019."
- "I would like to see improvements in regards to the connectivity speed."
What is our primary use case?
This solution allows me to connect to my office network seamlessly. I have yet to have any issues with it.
What is most valuable?
This is a secure product that has had zero stability issues since I started using it in 2019.
What needs improvement?
I would like to see improvements in regards to the connectivity speed.
For how long have I used the solution?
This is my third year using this solution.
What do I think about the stability of the solution?
This solution is stable.
How are customer service and support?
I have never needed to contact support.
How was the initial setup?
The initial setup was very straightforward.
What about the implementation team?
Our in-house IT team installed the product on all of our computers. They were able to handle all of the credentials during the installation of the software so that I just had to set my username and password. The installment required just one person.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Administrator
Supports Windows, Mac, and Linux Operating Systems, useful and easy to handle
Pros and Cons
- "It is easy to handle, you can have it on Windows, Mac, and Linux."
- "It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done."
What is our primary use case?
The primary use case of this solution is to connect external users to our research center.
The deployment model is on-premises.
What is most valuable?
It is easy to handle, you can have it on Windows, Mac, and Linux. It is quite useful.
What needs improvement?
Often, there are new versions to install and that can be annoying for our users.
Having to deal with a new version every two weeks is a bit overdone.
It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
In most cases, we are satisfied with the technical support.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We did not use a vendor or integrator, we did it by ourselves.
What other advice do I have?
We do not have a personal relationship with Cisco. We are customers.
This is a solution that I would recommend.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Client Manager at a computer software company with 1,001-5,000 employees
Simple to use, good performance, and scalable
Pros and Cons
- "The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN."
- "Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used as a VPN.
What is most valuable?
The solution has good performance. It is a simple tool to use, once I turn on Windows it automatically starts to use the VPN.
For how long have I used the solution?
I have been using Cisco AnyConnect Secure Mobility Client since it has been on the market.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is a stable solution. However, there have been times it has not worked and I needed to call our IT department. It could be more stable.
What do I think about the scalability of the solution?
We have several thousand users using this solution in my organization.
What about the implementation team?
Our IT department does the implementation of the solution.
What other advice do I have?
The solution is scalable.
I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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