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Solution Architect
Real User
Helps us connect to the company's network and has a very secure VPN connection
Pros and Cons
  • "The system is reliable, simple and secure."
  • "The security could be improved."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

How has it helped my organization?

It has a very secure VPN connection and is a good product from a performance perspective.

What needs improvement?

The solution is great, but perhaps the security could be improved.

For how long have I used the solution?

We have been using this solution for three and a half years.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

What do I think about the scalability of the solution?

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

How are customer service and support?

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the pricing as a different department deals with it.

What other advice do I have?

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Specialist in Electronic Document Management & Data Mining at a energy/utilities company with 1,001-5,000 employees
Real User
Secure network connection with seamless installation
Pros and Cons
  • "This is a secure product that has had zero stability issues since I started using it in 2019."
  • "I would like to see improvements in regards to the connectivity speed."

What is our primary use case?

This solution allows me to connect to my office network seamlessly. I have yet to have any issues with it.

What is most valuable?

This is a secure product that has had zero stability issues since I started using it in 2019.

What needs improvement?

I would like  to see improvements in regards to the connectivity speed.

For how long have I used the solution?

This is my third year using this solution.

What do I think about the stability of the solution?

This solution is stable.

How are customer service and support?

I have never needed to contact support.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

Our in-house IT team installed the product on all of our computers. They were able to handle all of the credentials during the installation of the software so that I just had to set my username and password. The installment required just one person.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
Process specialist at a financial services firm with 1,001-5,000 employees
Real User
Stable solution; rarely had to use tech support
Pros and Cons
  • "I think Cisco AnyConnect Secure Mobility Client is stable."
  • "Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature."

What is our primary use case?

Our primary use case for Cisco AnyConnect Secure Mobility Client is VPN. 

What is most valuable?

I'm just a basic user, so I don't know how I would answer this question.

What needs improvement?

Cisco AnyConnect Secure Mobility Client would be perfect if it weren't for the fingerprint feature. I don't know how it will read my fingerprint on my computer. 

For how long have I used the solution?

I have had a VPN for eight years, but I'm not sure whether we have had Cisco AnyConnect the entire time.

What do I think about the stability of the solution?

I think Cisco AnyConnect Secure Mobility Client is stable. 

What do I think about the scalability of the solution?

We have more than 1,000 users of Cisco AnyConnect Secure Mobility Client at my company.

How are customer service and technical support?

I rarely use their tech support. 

Which solution did I use previously and why did I switch?

I think we previously used Cisco. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Specialist at a computer software company with 201-500 employees
Real User
Good stability, good integration capabilities, and a quick setup on the client-side
Pros and Cons
  • "The setup is quick and easy on the client-side."
  • "The setup is a bit difficult to handle on the server-side."

What is most valuable?

The setup is quick and easy on the client-side.

Overall, the solution is quite good.

The solution has the capability to integrate with other solutions.

What needs improvement?

The solution needs to add more options for clients.

There are too many VPN endpoints. It's not easy to switch between endpoints, which affects scalability.

It's difficult to change profiles. There are no menu buttons or checkboxes to make simple changes on the solution. It would be very simple to just add something in the menu to make account changes quick and easy.

The setup is a bit difficult to handle on the server-side.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The solution is stable enough.

What do I think about the scalability of the solution?

The scalability needs to be dealt with. The endpoints on the solution are an issue. The solution should change some of the VPN endpoints.

How was the initial setup?

On the client-side, the setup is very straightforward. However, on the server-side, it gets a bit more complicated and users should be aware of that.

What other advice do I have?

Our company outsources our services to our customers. We use many different technologies, and, from my experience, overall I find this solution to be quite good.

I'd rate it eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1029069 - PeerSpot reviewer
Network Administrator
Real User
Supports Windows, Mac, and Linux Operating Systems, useful and easy to handle
Pros and Cons
  • "It is easy to handle, you can have it on Windows, Mac, and Linux."
  • "It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done."

What is our primary use case?

The primary use case of this solution is to connect external users to our research center.

The deployment model is on-premises.

What is most valuable?

It is easy to handle, you can have it on Windows, Mac, and Linux. It is quite useful.

What needs improvement?

Often, there are new versions to install and that can be annoying for our users. 

Having to deal with a new version every two weeks is a bit overdone.

It would be useful to have an automatic install process where if you connect and you don't have the latest version, it should be automatically done.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

In most cases, we are satisfied with the technical support.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did not use a vendor or integrator, we did it by ourselves.

What other advice do I have?

We do not have a personal relationship with Cisco. We are customers.

This is a solution that I would recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.