Cisco Secure Client (including AnyConnect) Reviews

I use the solution to connect to a VPN for remote work. 

The solution provides seamless connectivity to the VPN without delay when you have a good internet connection. 

The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue. 

I have been using the solution for three years. 

The solution is stable with no technical issues. 

The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues. 

Our internal IT support team handles most issues but the solution's technical support is good when needed. 

Positive

The initial setup is straightforward. 

The solution was implemented in-house. 

When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.

I rate the solution a nine out of ten. 

I use the solution to access my servers at work. It's for connection to my VPN servers.

The product makes it easy to connect remotely to machines that are remote.

The initial setup is straightforward.

The solution is stable.

The dashboard and interface are fine.

I don't have any issues with the level of security on offer.

They should do more updates regularly. More frequent updates would be ideal.

I used the solution maybe for 10 years or so.

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. 

I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.

Maybe 500 people are using the product.

We did not previously use a different solution. 

The initial setup is easy. It's straightforward and not overly difficult or complex. 

The setup is very quick. It doesn't take more than two minutes. 

The solution is supported by our help desk, which is comprised of about three people. 

I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators. 

I have not witnessed an ROI while using this solution. 

I don't handle the licensing aspect. I can't speak to the costs involved. 

I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.

I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.

The primary use case of this solution is for working remotely.

It's a simple and reliable solution.

From my point of view as an end-user, it works without any problems and it's easy to use.

I have been working with the same interface for the last ten years. I would say that it needs some improvements made. From the perspective of an end-user, It could be more attractive and a graphic interface would be better.

It's a problem having to balance the number of licenses with the number of physical users.

In the next release, I would like to see better graphics in the interface.

This solution is stable. There have been no technical issues.

I use this solution on one computer and there is no way to expand on it as an end-user for one computer. On the administration end, it may be different. 

I have not contacted technical support. I haven't had any issues, the setup was good, and the software doesn't seem to be complicated, so there hasn't been any reason to contact technical support.

I have has some issues with the connectivity, but it has nothing to do with the product, it is with the network connectivity with specific networks.

Previously we used CheckPoint Endpoint Remote Access VPN.

For a standard end-user, CheckPoint VPN is more complicated. It could be because it has more functions.

The initial setup was done by the Central Administrator.

All that I can say, is that when I received the computer it was working and I had no issues with it. It was set up well by the administrators.

Sometimes there is a problem with the number of licenses for the end-user.

The number of concurrent users is limited due to a valid license.

I use this product on a day to day basis.

Take into consideration the appropriate ratio between the real number of users and the concurrent number of users. That was my experience when I was responsible for the remote working solutions for business continuity. 

I would recommend this solution.

I would rate this solution a nine out of ten.

It's for mobile users accessing corporate resources from the internet.

For some with a client list, you don't have to prepare any client beforehand. You just access the URL and you can download it, so that's easy. It doesn't require any prep on the client's end which makes implementation faster. It's an easy initial setup.

Technical support is always helpful.

It's stable.

The solution has the potential to scale. 

If there's any cloud version available, instead of on-premise, that would be ideal. That's one thing that could be helpful.

I've had a few cases over the last five years

I haven't received any complaints about this solution. We haven't had a word of many bugs or glitches. It doesn't crash or freeze on clients. It is reliable. 

The solution can scale to a certain point. Up to 500, companies should be okay. After that, we may run into problems. That's our product design. That's maybe not have something to do with the product itself.

Typically, our clients get licenses for 20 to 30 people. All levels of an organization can have access to the product. Anyone can use it. 

We provide technical support to our clients. 

In terms of us reaching out to support, it's rare that I get disappointed with Cisco tech. They are quite responsive and knowledgeable as well.

Positive

The initial implementation process is simple. 

The size of the deployment depends on the amount of personnel you'll need, however, in our experience, we've only ever needed one or two people to deploy it. 

After we get an order from the customer, they have some admin work to be done, which takes probably up to two weeks or three weeks. After three weeks, we have the project manager and the engineer assigned to the opportunity. Then, it might take up to ten days.

Maintenance is minimal. We may only need one or two people to handle maintenance. We don't have many issues with the solution.

We provide assistance to our clients in terms of setting the solution up.

Licensing usually involves a yearly contract. I don't have any details in terms of what the exact pricing is, exactly. 

The pricing is all-inclusive. You don't need to concern yourself with add-on costs. 

We are a partner. We sell to and implement for our customers.

We tend to use the latest version that we have on our server. It may not be the latest in the market, however, our engineering team chooses the best software for our service, so it's the latest on our server. The difference is that it may not be the latest in the market.

I'd rate the solution eight out of ten. 

We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.

When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.

Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.

The solution is secure and has a lot of benefits.

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.

I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.

Cisco AnyConnect Secure Mobility Client is stable.

The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.

We have approximately 5,000 people using the solution in my organization. Everyone is using it.

I have not connected with technical support.

Cisco AnyConnect Secure Mobility Client is simple to set up.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.

The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.

The solution could improve the setup, it is complex.

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

The stability of the Cisco AnyConnect Secure Mobility Client is good.

The scalability is good but it depends on the hardware that is being used.

We have approximately 60 people using the solution. We do not plan to increase users of this solution.

The support from Cisco AnyConnect Secure Mobility Client is good.

I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.

The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.

The implementation of the solution was done in-house.

There is a license needed to use this solution. There are different licensing models available, such as a three-year license.

I recommend this solution to others.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.

The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.

The deployment of the agent software for the final customer could be simpler and more helpful.

We have been using this solution for three years now. 

The solution is very, very stable. 

It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value. 

The initial setup is very straightforward. 

The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect. 

We have yearly licensing and it's very affordable. 

My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.

I would rate this solution as a ten out of ten. 

We connect and we log in to some server programs or some restricted areas, which can only be accessed to the VPN only. We cannot gain access to these systems over public networks for security purposes.

The login process is pretty simple. You just need to put your credentials and it logs in. 

The solution is stable. 

It is an easy system to set up.

At times, the login process takes a lot of time. If your network is a bit weak, on the weak side, it gives you a lot of trouble. That is one negative that I've experienced about it.

It is highly dependent upon the network connectivity, even a minor network disruption. While other applications do work a bit slow, they do work. However, I have faced significant issues with Cisco whenever there are some little network issues.

I've used the solution in the past year. 

We have about 5,000 users on the solution. It is very scalable. 

While I haven't dealt with support for this solution, we have used Cisco support for Cisco WebEx issues. We found them to be very helpful in that instance. 

The initial setup is very straightforward and simple to set up. It's not overly complex. 

We do pay for licensing. I'm not sure what the subscription costs are. I don't deal with licensing aspects. 

I am an end-user of the product. I'm not a partner or reseller. 

The version we are using would be the latest version only. As per my organization's policies it's always updated.

If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down. The ease of use is the most valuable aspect of the product.  

I'd rate the solution eight out of ten.