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Navin Jacob - PeerSpot reviewer
CTO at a tech services company with 5,001-10,000 employees
Reseller
Top 5
Secure, expands well, and is easy to use
Pros and Cons
  • "It does not slow down anything, unlike other solutions."
  • "I'm not noticing any missing features."

What is our primary use case?

We primarily use the solution for VPN purposes. 

How has it helped my organization?

Earlier, my teams used to use it very occasionally; however, right now, almost a hundred percent of the time, my teams are connecting over VPN and working.

What is most valuable?

It's a very good solution. My teams are currently distributed all over the globe and leading the software engineering work and for business purposes. In both cases, we found that it's a very secure solution. When we combined it with Microsoft View, it gives a multi-factor authentication, plus a few other things, which makes it quite useful when we move to this remote way of working a couple of years back. 

Depending on the business needs, it's able to scale. When we were a small team of only 20 people working remotely. We were able to use a much slower configuration, and we were able to work based on the business needs. However, once when the pandemic happened, we had to scale up. We had to put in multiple teams working and building solutions. It was able to quickly add on software storage, memory, and other resources to be able to scale it. This software is able to scale to our needs. It's pretty heavy, intensive network usage that our company does, and in the face of that, it works quite well.

I'm more of a user than an admin. For me, it is very simple to use. I just double-click and there is a multi-factor authentication that happens, and I'm able to quickly login. I integrate it easily with our active directory. Using my single sign-on for my organization, I'm able to switch a profile, and I'm able to switch to a customer's plan. It's pretty convenient in terms of usage.

It does not slow down anything, unlike other solutions. It just puts a tunnel in place.

Most organizations are using Microsoft Active Directory, and it integrates well.

They are a market leader, and their security is quite good. 

What needs improvement?

I'm not noticing any missing features. 

Most of the organizations are currently using Microsoft's Stack or Google Stack, so I don't think they need to build another product to do that.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
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What do I think about the stability of the solution?

The solution is stable. We are doing software engineering remotely and the whole day we are working. Some of my team members are working from home, and they are using it without issue.

What do I think about the scalability of the solution?

We have 500 plus people across five continents using the solution.

The solution easily scales to meet your needs.

How are customer service and support?

I've not needed technical support. We have our own infrastructure team within our organization and they're able to handle it. I've never needed actually to reach out to Cisco for their support.

Which solution did I use previously and why did I switch?

I've used other VPNs like RSA and Juniper and all that before, and those are a little cumbersome. They were quite glitchy and heavy work was not possible.

What other advice do I have?

I'm an end-user.

I'm not sure of which version number we are on. However, we do keep the solution up-to-date. 

Originally, we had done it on-prem. Now, we have deployed it on the Microsoft Azure Cloud.

Almost all the custom companies that I'm working with are currently using Cisco AnyConnect. These are tier one products used in military-grade environments.

I'd rate the solution around an eight out of ten. Since I started using Cisco AnyConnect maybe five years back, it's been pretty stable. 

I'd advise potential users to use it with multi-factor authentication. Just in a business environment, if you don't set it up with multi-factor authentication, it can tend to be misused. Originally, a few years back, I would see situations where multiple people were using the same VPN and sharing IDs. In the current way of work, way of configuration, it configures to your Microsoft View and actually does authentication to ensure it's a unique user. As a business with security needs, I would recommend to an organization ensures there is no VPN or ID sharing. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Toshi Longkumer - PeerSpot reviewer
Solution Architect at a consultancy with 10,001+ employees
Reseller
Top 10Leaderboard
Helps us connect to the company's network and has a very secure VPN connection
Pros and Cons
  • "The system is reliable, simple and secure."
  • "The security could be improved."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

How has it helped my organization?

It has a very secure VPN connection and is a good product from a performance perspective.

What needs improvement?

The solution is great, but perhaps the security could be improved.

For how long have I used the solution?

We have been using this solution for three and a half years.

What do I think about the stability of the solution?

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

What do I think about the scalability of the solution?

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

How are customer service and support?

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the pricing as a different department deals with it.

What other advice do I have?

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
February 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Reliable, quick to set up, and easy to connect remotely
Pros and Cons
  • "The dashboard and interface are fine."
  • "More frequent updates would be ideal."

What is our primary use case?

I use the solution to access my servers at work. It's for connection to my VPN servers.

What is most valuable?

The product makes it easy to connect remotely to machines that are remote.

The initial setup is straightforward.

The solution is stable.

The dashboard and interface are fine.

I don't have any issues with the level of security on offer.

What needs improvement?

They should do more updates regularly. More frequent updates would be ideal.

For how long have I used the solution?

I used the solution maybe for 10 years or so.

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.

Maybe 500 people are using the product.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup is easy. It's straightforward and not overly difficult or complex. 

The setup is very quick. It doesn't take more than two minutes. 

The solution is supported by our help desk, which is comprised of about three people. 

What about the implementation team?

I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators. 

What was our ROI?

I have not witnessed an ROI while using this solution. 

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing aspect. I can't speak to the costs involved. 

What other advice do I have?

I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.

I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hakan Taskin - PeerSpot reviewer
Senior Solution Sales Consultant at a tech services company with 10,001+ employees
Real User
Customizable, straightforward implementation, and secure
Pros and Cons
  • "The solution is secure and has a lot of benefits."
  • "There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature."

What is our primary use case?

We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.

When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.

How has it helped my organization?

Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.

What is most valuable?

The solution is secure and has a lot of benefits.

What needs improvement?

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.

We have approximately 5,000 people using the solution in my organization. Everyone is using it.

How are customer service and support?

I have not connected with technical support.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client is simple to set up.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Thabani Dongo - PeerSpot reviewer
Network Engineer at Cloud Direct
MSP
Top 5
Stable, scalable, and helpful support
Pros and Cons
  • "The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability."
  • "The solution could improve the setup, it is complex."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.

What is most valuable?

The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.

What needs improvement?

The solution could improve the setup, it is complex.

For how long have I used the solution?

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

What do I think about the stability of the solution?

The stability of the Cisco AnyConnect Secure Mobility Client is good.

What do I think about the scalability of the solution?

The scalability is good but it depends on the hardware that is being used.

We have approximately 60 people using the solution. We do not plan to increase users of this solution.

How are customer service and support?

The support from Cisco AnyConnect Secure Mobility Client is good.

Which solution did I use previously and why did I switch?

I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.

What about the implementation team?

The implementation of the solution was done in-house.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution. There are different licensing models available, such as a three-year license.

What other advice do I have?

I recommend this solution to others.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Josef Bartos - PeerSpot reviewer
Security Consultant at T-Mobile Czech Republic a.s.
Real User
Simple and reliable solution that allows you to work remotely
Pros and Cons
  • "This solution is stable. There have been no technical issues."
  • "I have been working with the same interface for the last ten years. I would say that it needs some improvements made."

What is our primary use case?

The primary use case of this solution is for working remotely.

What is most valuable?

It's a simple and reliable solution.

From my point of view as an end-user, it works without any problems and it's easy to use.

What needs improvement?

I have been working with the same interface for the last ten years. I would say that it needs some improvements made. From the perspective of an end-user, It could be more attractive and a graphic interface would be better.

It's a problem having to balance the number of licenses with the number of physical users.

In the next release, I would like to see better graphics in the interface.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

This solution is stable. There have been no technical issues.

What do I think about the scalability of the solution?

I use this solution on one computer and there is no way to expand on it as an end-user for one computer. On the administration end, it may be different. 

How are customer service and technical support?

I have not contacted technical support. I haven't had any issues, the setup was good, and the software doesn't seem to be complicated, so there hasn't been any reason to contact technical support.

I have has some issues with the connectivity, but it has nothing to do with the product, it is with the network connectivity with specific networks.

Which solution did I use previously and why did I switch?

Previously we used CheckPoint Endpoint Remote Access VPN.

For a standard end-user, CheckPoint VPN is more complicated. It could be because it has more functions.

How was the initial setup?

The initial setup was done by the Central Administrator.

All that I can say, is that when I received the computer it was working and I had no issues with it. It was set up well by the administrators.

What's my experience with pricing, setup cost, and licensing?

Sometimes there is a problem with the number of licenses for the end-user.

The number of concurrent users is limited due to a valid license.

What other advice do I have?

I use this product on a day to day basis.

Take into consideration the appropriate ratio between the real number of users and the concurrent number of users. That was my experience when I was responsible for the remote working solutions for business continuity. 

I would recommend this solution.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
HemantJoshi - PeerSpot reviewer
TEM Practice at Expleogroup
Real User
Top 5
Easy-to-configure product with good scalability
Pros and Cons
  • "The product is easy to use."
  • "There is a speed limit for VPNs because of the encryption."

What is our primary use case?

We use Cisco AnyConnect Secure Mobility Client for our office and remote network connection.

What is most valuable?

The product is easy to use and configure.

What needs improvement?

There is a speed limit for VPNs because of the encryption. That could be improved.

What do I think about the stability of the solution?

The stability of Cisco AnyConnect is good.

What do I think about the scalability of the solution?

The product is scalable. We had approximately 800 to 1200 users connecting to it.

How was the initial setup?

The initial setup was easy. I could easily integrate the solution with the active directory. The deployment was relatively easy for our networking engineers to do. We have two engineers managing it.

The deployment process involves knowing the requirements, ensuring that we have integrated a VPN device with a proper bandwidth, and learning how to configure it.

What other advice do I have?

It is a solid product from Cisco that small and medium-sized companies can leverage. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1533153 - PeerSpot reviewer
Assistant Consultant at a tech vendor with 10,001+ employees
Real User
Top 20
Easy to set up with simple login capabilities and the potential to expand
Pros and Cons
  • "It is an easy system to set up."
  • "At times, the login process takes a lot of time."

What is our primary use case?

We connect and we log in to some server programs or some restricted areas, which can only be accessed to the VPN only. We cannot gain access to these systems over public networks for security purposes.

What is most valuable?

The login process is pretty simple. You just need to put your credentials and it logs in. 

The solution is stable. 

It is an easy system to set up.

What needs improvement?

At times, the login process takes a lot of time. If your network is a bit weak, on the weak side, it gives you a lot of trouble. That is one negative that I've experienced about it.

It is highly dependent upon the network connectivity, even a minor network disruption. While other applications do work a bit slow, they do work. However, I have faced significant issues with Cisco whenever there are some little network issues.

For how long have I used the solution?

I've used the solution in the past year. 

What do I think about the scalability of the solution?

We have about 5,000 users on the solution. It is very scalable. 

How are customer service and support?

While I haven't dealt with support for this solution, we have used Cisco support for Cisco WebEx issues. We found them to be very helpful in that instance. 

How was the initial setup?

The initial setup is very straightforward and simple to set up. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

We do pay for licensing. I'm not sure what the subscription costs are. I don't deal with licensing aspects. 

What other advice do I have?

I am an end-user of the product. I'm not a partner or reseller. 

The version we are using would be the latest version only. As per my organization's policies it's always updated.

If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down. The ease of use is the most valuable aspect of the product.  

I'd rate the solution eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.