Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.
Network Engineer at Cloud Direct
Stable, scalable, and helpful support
Pros and Cons
- "The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability."
- "The solution could improve the setup, it is complex."
What is our primary use case?
What is most valuable?
The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.
What needs improvement?
The solution could improve the setup, it is complex.
For how long have I used the solution?
I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.
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Cisco Secure Client (including AnyConnect)
July 2026
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What do I think about the stability of the solution?
The stability of the Cisco AnyConnect Secure Mobility Client is good.
What do I think about the scalability of the solution?
The scalability is good but it depends on the hardware that is being used.
We have approximately 60 people using the solution. We do not plan to increase users of this solution.
How are customer service and support?
The support from Cisco AnyConnect Secure Mobility Client is good.
Which solution did I use previously and why did I switch?
I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.
How was the initial setup?
The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.
What about the implementation team?
The implementation of the solution was done in-house.
What's my experience with pricing, setup cost, and licensing?
There is a license needed to use this solution. There are different licensing models available, such as a three-year license.
What other advice do I have?
I recommend this solution to others.
I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administrator (Manager) at Bluechip Technologies LTD.
A great solution to connect internally with a reasonable price
Pros and Cons
- "The solution is very stable."
- "The solution is very good and easy to configure, but the price could be reduced."
- "The price could be reduced."
What is our primary use case?
Our primary use case for this solution is connections. We use it to connect internally.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable and secure. We have over 10,000 users utilizing this solution in our organization.
How are customer service and support?
We do not have experience with customer service and support.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is priced reasonably.
What other advice do I have?
I rate the solution an eight out of ten. The solution is very good and easy to configure, but the price could be reduced.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
July 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,680 professionals have used our research since 2012.
IT Manager at European University
An affordable solution that is easy to maintain and very scalable
Pros and Cons
- "It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
- "My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain."
- "The deployment of the agent software for the final customer could be simpler and more helpful."
What is our primary use case?
This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.
What is most valuable?
The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.
What needs improvement?
The deployment of the agent software for the final customer could be simpler and more helpful.
For how long have I used the solution?
We have been using this solution for three years now.
What do I think about the stability of the solution?
The solution is very, very stable.
What do I think about the scalability of the solution?
It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value.
How was the initial setup?
The initial setup is very straightforward.
What about the implementation team?
The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect.
What's my experience with pricing, setup cost, and licensing?
We have yearly licensing and it's very affordable.
What other advice do I have?
My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.
I would rate this solution as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director - Data Analytics at Sunera Technologies
Good services with a quick setup but if we lose connectivity we have to re-authenticate
Pros and Cons
- "The initial setup is easy."
- "The implementation is quite easy - if the person is aware of the right version."
- "Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically."
- "The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime; we can lose stuff or the whole connectivity the moment there's a slight microsecond of connectivity, and it tries to reconnect, however, it's not always successful, and that's where the pain is."
What is our primary use case?
We primarily use the solution for connection. We connect to the internet with it.
What is most valuable?
It serves the purpose of allowing us to see the connection.
The initial setup is easy.
What needs improvement?
Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically. If it would automatically reconnect, that would be the best thing so that we can have continuity and no breakdown in connectivity. It would save us from re-authenticating.
For how long have I used the solution?
I've been using the solution for four years now.
What do I think about the stability of the solution?
The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime. We can lose stuff, or the whole connectivity, the moment there's a slight microsecond of connectivity. It tries to reconnect. However, it's not always successful, and that's where the pain is.
What do I think about the scalability of the solution?
I can't say the solution is very scalable. You need a specific version. Even if they come out with a new one, I'm not sure scaling is on the list of priorities.
We have more than 50 people using the product currently.
How are customer service and support?
We only really dealt with them during installation. The installation itself has a lot of hurdles to get the right version and right connectivity. We had our internal support team and they worked with Cisco to resolve everything.
Which solution did I use previously and why did I switch?
Cisco is recognized across the industry, which is why we used them.
How was the initial setup?
The implementation is quite easy - if the person is aware of the right version. The only challenge that I have been facing with Cisco VPN is the version. If we are using an independent version, it's next to impossible. Therefore, we have to always ensure that we are using the right version of Cisco VPN, as there are multiple versions available on the internet and one can download anything.
Once you are using the right version, it hardly takes more than five minutes to set everything up.
What's my experience with pricing, setup cost, and licensing?
The version I am using is free. There is no license cost.
What other advice do I have?
We are a customer and end-user.
I'm unsure which version of the solution we're on now.
I'd advise new users to ensure they get the right version. Otherwise, they will run into trouble.
I'd rate the solution six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Director at a insurance company with 10,001+ employees
Seamless connectivity that is scalable to thousands of users
Pros and Cons
- "The solution provides seamless connectivity to the VPN without delay when you have a good internet connection."
- "The solution should not rely on tokens from the mobile application for logins."
What is our primary use case?
I use the solution to connect to a VPN for remote work.
What is most valuable?
The solution provides seamless connectivity to the VPN without delay when you have a good internet connection.
What needs improvement?
The solution should not rely on tokens from the mobile application for logins. If you don't have your phone handy, you can't log in. Email notifications or another single sign-in method would resolve this issue.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable with no technical issues.
What do I think about the scalability of the solution?
The solution is scalable to a wide range of users. Our company has 3,000 users and many worked remotely during Covid without any issues.
How are customer service and support?
Our internal IT support team handles most issues but the solution's technical support is good when needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The solution was implemented in-house.
Which other solutions did I evaluate?
When researching options, it is important to assess compatibility, the number of users, and the time it takes to implement a solution.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Reliable, flexible, and easy to set up
Pros and Cons
- "The solution is stable and reliable."
- "It is flexible and easy to use; you just need to enter the VPN details, and you can connect immediately and access what you need."
- "There is nothing they need to improve at this moment."
What is our primary use case?
We primarily use it for working from home.
What is most valuable?
It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.
It is easy to set up.
The solution is stable and reliable.
It is scalable.
What needs improvement?
There is nothing they need to improve at this moment.
For how long have I used the solution?
I've been using the solution for ten years or more.
What do I think about the stability of the solution?
The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good.
What do I think about the scalability of the solution?
We have 30,000 people using the product right now.
We have found that it scales well and as needed.
We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.
How was the initial setup?
The initial setup was straightforward and very simple. It was not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The finance department handles the licensing. it's not an aspect I'm directly involved in.
What other advice do I have?
Although I don't know the exact version number, we are on the latest iteration of the product.
We are Cisco partners.
I'd rate the solution nine out of ten.
I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Solution Architect at Econet Wireless Zimbabwe
Reliable, quick to set up, and easy to connect remotely
Pros and Cons
- "The dashboard and interface are fine."
- "The product makes it easy to connect remotely to machines that are remote."
- "More frequent updates would be ideal."
- "They should do more updates regularly."
What is our primary use case?
I use the solution to access my servers at work. It's for connection to my VPN servers.
What is most valuable?
The product makes it easy to connect remotely to machines that are remote.
The initial setup is straightforward.
The solution is stable.
The dashboard and interface are fine.
I don't have any issues with the level of security on offer.
What needs improvement?
They should do more updates regularly. More frequent updates would be ideal.
For how long have I used the solution?
I used the solution maybe for 10 years or so.
What do I think about the stability of the solution?
The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.
Maybe 500 people are using the product.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is easy. It's straightforward and not overly difficult or complex.
The setup is very quick. It doesn't take more than two minutes.
The solution is supported by our help desk, which is comprised of about three people.
What about the implementation team?
I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators.
What was our ROI?
I have not witnessed an ROI while using this solution.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing aspect. I can't speak to the costs involved.
What other advice do I have?
I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.
I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Manager at Tata Consultancy Services
Beneficial global conductivity, scalable, and reliable
Pros and Cons
- "Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world."
- "Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good."
What is our primary use case?
Cisco AnyConnect Secure Mobility Client is used to connect our enterprise applications. We are not into zero-trust. So, we are still using the VPN to connect to our enterprise applications. We are still using the VPN to connect to our enterprise applications.
What is most valuable?
Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world
What needs improvement?
Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately 10 years.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client is stable. It has been keeping up with all the load from everyone connecting to the enterprise systems or working remotely. We're not seeing any problems.
What do I think about the scalability of the solution?
I have found the Cisco AnyConnect Secure Mobility Client to be highly scalable because upon releasing each and every version, all the new features are getting added.
We have 200 people in my organization that is using this solution.
Which solution did I use previously and why did I switch?
I have not used other solutions previously.
How was the initial setup?
The initial setup of the Cisco AnyConnect Secure Mobility Client is simple. We only need to down the solution from the Portal and fill out a couple of VPN-related information, and then we are all set to go.
What about the implementation team?
We use a third-party IT team for the implementation. The networking IT people will help configure and get it set up.
What other advice do I have?
Cisco AnyConnect Secure Mobility Client is already in the market, and most enterprise customers are using AnyConnect today.
I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr.Network Engineer at NTT Security
Easy to deploy with good NAC integration; the GUI needs an upgrade
Pros and Cons
- "The solution is easy to deploy and has good NAC integration."
- "The GUI really needs to be upgraded."
What is our primary use case?
We use AnyConnect for remote work and we are customers of Cisco.
What is most valuable?
The solution is easy to deploy and has good NAC integration.
What needs improvement?
The GUI really needs to be upgraded. If you want to use the solution, you have to be comfortable with the CLI. In addition, we have quite a lot of bug issues that need to be resolved.
For how long have I used the solution?
We've been using this product for over two years.
What do I think about the stability of the solution?
AnyConnect is a stable solution.
What do I think about the scalability of the solution?
The solution scales well.
How are customer service and support?
Cisco technical support is good, they are responsive and act quickly to resolve any issues.
How was the initial setup?
The initial setup was straightforward. Anyone working from home uses this solution and we have around 1,000 users.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager, CMOS Image Sensors at a manufacturing company with 5,001-10,000 employees
Excellent performance and connection; it always works and is simple to use
Pros and Cons
- "The most valuable feature of this solution is that it works all of the time."
- "Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it."
- "It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection."
- "I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN."
What is our primary use case?
We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.
When we are working remotely, we click on the VPN, and nothing more.
What is most valuable?
Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.
The most valuable feature of this solution is that it works all of the time.
In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.
What needs improvement?
I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.
For how long have I used the solution?
I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.
I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.
What do I think about the stability of the solution?
The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.
What do I think about the scalability of the solution?
I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.
This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.
I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.
How are customer service and support?
I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.
How was the initial setup?
It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.
What about the implementation team?
We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the pricing.
What other advice do I have?
As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2026
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