Cisco Secure Client (including AnyConnect) Reviews

We have around 500 employees working all over Qatar as well as outside - in India and Egypt. And they use to connect to our corporate network with this product.

The posturing is working well.

We have network access control. It's nice to have and easy to manage and easy to add routes, et cetera. We can easily add the route over the VPN whenever we have a new network.

The setup was simple with a little bit of assistance. 

It is easy to scale.

The solution is stable. 

It has a good web interface. 

Initially, we had an issue with the posturing, however, now it's improved. A lot of improvement can happen on this still as well. Right now, the posturing that we can do is only over the Windows update. We are considering the services. We cannot assess whether that particular update is installed or not.

The implementation can be difficult and time-consuming without help. 

We'd like the product to be cheaper. 

I've used the solution for maybe two and a half years now. 

The solution is stable so as long as we don't have any restart happening or any power interruptions.

The solution can scale. You simply add licenses. It's easy.

We have about 500 users on the solution. 

We request support from a local vendor many times. We have not lately used Cisco. The vendor is quite good. However, they are very busy, however. If we ask them for immediate support, we cannot get them. That's likely due to the fact that they're the only good technical vendor for Cisco here in Qatar.

We are using Cisco AnyConnect as well as OpenVPN.

The setup was easy. We had vendor support. The vendor support was good. The local vendor was good here. 

We spent around a week finalizing the deployment.

We have a local partner or local vendor here in Qatar. They helped us with the implementation. 

You are charged per user, unlike, for example, Fortinet. With FortiClient, you can add as much as you want. 

I can't speak to the exact cost, however. We have a procurement team that handles that.

I'm a customer and end-user.

We recently updated the solution maybe three months ago. We are on the newest version. 

It's a good solution. That said, considering the current market, it's a bit more costly than other solutions.

I'd rate the solution seven out of ten. I'd rate it higher if the implementation was easier and the cost was lower. 

We use Cisco AnyConnect Secure Mobility Client for posture, that is, checking the security tools on the endpoint desktop, such as the antivirals or the Windows firewall, and the version of the operating system.

I have found the posture function to be the most useful feature.

The clientless posture can be improved or enhanced. The deployment of upgrades can be improved as well.

I've been working with it for more than 10 years.

I'd rate the stability at eight out of ten.

I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability.

Cisco's technical support is the best, and I would rate them at ten out of ten.

Positive

Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup.

We used Microsoft SCCM to deploy the agent, which was already deployed at the customer's organization. We had two to three team members who worked on the deployment, and the deployment took three months.

We provide 24/7 maintenance of the solution to our customers depending on the SLAs.

We are in the North African region, and Cisco products are expensive for us. On a scale from one to ten with one being very affordable and ten being expensive, I'd rate the price at eight.

Overall, I would give Cisco AnyConnect Secure Mobility Client an eight out of ten.

We primarily use the solution for VPN purposes. 

Earlier, my teams used to use it very occasionally; however, right now, almost a hundred percent of the time, my teams are connecting over VPN and working.

It's a very good solution. My teams are currently distributed all over the globe and leading the software engineering work and for business purposes. In both cases, we found that it's a very secure solution. When we combined it with Microsoft View, it gives a multi-factor authentication, plus a few other things, which makes it quite useful when we move to this remote way of working a couple of years back. 

Depending on the business needs, it's able to scale. When we were a small team of only 20 people working remotely. We were able to use a much slower configuration, and we were able to work based on the business needs. However, once when the pandemic happened, we had to scale up. We had to put in multiple teams working and building solutions. It was able to quickly add on software storage, memory, and other resources to be able to scale it. This software is able to scale to our needs. It's pretty heavy, intensive network usage that our company does, and in the face of that, it works quite well.

I'm more of a user than an admin. For me, it is very simple to use. I just double-click and there is a multi-factor authentication that happens, and I'm able to quickly login. I integrate it easily with our active directory. Using my single sign-on for my organization, I'm able to switch a profile, and I'm able to switch to a customer's plan. It's pretty convenient in terms of usage.

It does not slow down anything, unlike other solutions. It just puts a tunnel in place.

Most organizations are using Microsoft Active Directory, and it integrates well.

They are a market leader, and their security is quite good. 

I'm not noticing any missing features. 

Most of the organizations are currently using Microsoft's Stack or Google Stack, so I don't think they need to build another product to do that.

The solution is stable. We are doing software engineering remotely and the whole day we are working. Some of my team members are working from home, and they are using it without issue.

We have 500 plus people across five continents using the solution.

The solution easily scales to meet your needs.

I've not needed technical support. We have our own infrastructure team within our organization and they're able to handle it. I've never needed actually to reach out to Cisco for their support.

I've used other VPNs like RSA and Juniper and all that before, and those are a little cumbersome. They were quite glitchy and heavy work was not possible.

I'm an end-user.

I'm not sure of which version number we are on. However, we do keep the solution up-to-date. 

Originally, we had done it on-prem. Now, we have deployed it on the Microsoft Azure Cloud.

Almost all the custom companies that I'm working with are currently using Cisco AnyConnect. These are tier one products used in military-grade environments.

I'd rate the solution around an eight out of ten. Since I started using Cisco AnyConnect maybe five years back, it's been pretty stable. 

I'd advise potential users to use it with multi-factor authentication. Just in a business environment, if you don't set it up with multi-factor authentication, it can tend to be misused. Originally, a few years back, I would see situations where multiple people were using the same VPN and sharing IDs. In the current way of work, way of configuration, it configures to your Microsoft View and actually does authentication to ensure it's a unique user. As a business with security needs, I would recommend to an organization ensures there is no VPN or ID sharing. 

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

It has a very secure VPN connection and is a good product from a performance perspective.

The solution is great, but perhaps the security could be improved.

We have been using this solution for three and a half years.

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

The initial setup was straightforward.

I cannot comment on the pricing as a different department deals with it.

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

I use the solution to access my servers at work. It's for connection to my VPN servers.

The product makes it easy to connect remotely to machines that are remote.

The initial setup is straightforward.

The solution is stable.

The dashboard and interface are fine.

I don't have any issues with the level of security on offer.

They should do more updates regularly. More frequent updates would be ideal.

I used the solution maybe for 10 years or so.

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. 

I'm not quite sure about the scalability part. It's just a client tool that I use on my machine. It's not really necessary to scale per se.

Maybe 500 people are using the product.

We did not previously use a different solution. 

The initial setup is easy. It's straightforward and not overly difficult or complex. 

The setup is very quick. It doesn't take more than two minutes. 

The solution is supported by our help desk, which is comprised of about three people. 

I was able to handle the initial setup myself. I didn't need any outside assistance. I didn't use consultants or integrators. 

I have not witnessed an ROI while using this solution. 

I don't handle the licensing aspect. I can't speak to the costs involved. 

I'm unsure of which version of the solution we are on. My understanding is that it is the most recent version.

I'd recommend this solution to others. It seems like a good product. I'd rate it eight out of ten.

We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.

When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.

Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.

The solution is secure and has a lot of benefits.

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.

I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.

Cisco AnyConnect Secure Mobility Client is stable.

The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.

We have approximately 5,000 people using the solution in my organization. Everyone is using it.

I have not connected with technical support.

Cisco AnyConnect Secure Mobility Client is simple to set up.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Cisco AnyConnect Secure Mobility Client is used to access the company's resources remotely.

The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability.

The solution could improve the setup, it is complex.

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

The stability of the Cisco AnyConnect Secure Mobility Client is good.

The scalability is good but it depends on the hardware that is being used.

We have approximately 60 people using the solution. We do not plan to increase users of this solution.

The support from Cisco AnyConnect Secure Mobility Client is good.

I did not use another solution prior to Cisco AnyConnect Secure Mobility Client.

The setup of the Cisco AnyConnect Secure Mobility Client is complex. However, once it has been done many times it becomes standard and not difficult.

The implementation of the solution was done in-house.

There is a license needed to use this solution. There are different licensing models available, such as a three-year license.

I recommend this solution to others.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

The primary use case of this solution is for working remotely.

It's a simple and reliable solution.

From my point of view as an end-user, it works without any problems and it's easy to use.

I have been working with the same interface for the last ten years. I would say that it needs some improvements made. From the perspective of an end-user, It could be more attractive and a graphic interface would be better.

It's a problem having to balance the number of licenses with the number of physical users.

In the next release, I would like to see better graphics in the interface.

This solution is stable. There have been no technical issues.

I use this solution on one computer and there is no way to expand on it as an end-user for one computer. On the administration end, it may be different. 

I have not contacted technical support. I haven't had any issues, the setup was good, and the software doesn't seem to be complicated, so there hasn't been any reason to contact technical support.

I have has some issues with the connectivity, but it has nothing to do with the product, it is with the network connectivity with specific networks.

Previously we used CheckPoint Endpoint Remote Access VPN.

For a standard end-user, CheckPoint VPN is more complicated. It could be because it has more functions.

The initial setup was done by the Central Administrator.

All that I can say, is that when I received the computer it was working and I had no issues with it. It was set up well by the administrators.

Sometimes there is a problem with the number of licenses for the end-user.

The number of concurrent users is limited due to a valid license.

I use this product on a day to day basis.

Take into consideration the appropriate ratio between the real number of users and the concurrent number of users. That was my experience when I was responsible for the remote working solutions for business continuity. 

I would recommend this solution.

I would rate this solution a nine out of ten.