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GaneshKhutwad - PeerSpot reviewer
Network security architect at ATOS
MSP
Top 5Leaderboard
User-friendly, robust, and easy to use in any environment
Pros and Cons
  • "The tool is user-friendly, robust and easy to use in any environment."
  • "The security of the product has certain shortcomings, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company for our clients so that they can connect to their data center or SharePoint devices. Whatever servers are put into the DMZ cannot be directly accessed in our company's environment by anyone, so we need to give such people a readily available account, which should be on the VPN, following which the certificate should be generated, and then they can then log in to our environment.

What needs improvement?

The security of the product has certain shortcomings, making it an area where improvements are required.

For how long have I used the solution?

I have been using Cisco AnyConnect Secure Mobility Client for seven to eight years.

What do I think about the stability of the solution?

Considering the VPN part of the tool, I rate the product's stability as eight out of ten.

Buyer's Guide
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March 2025
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What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

If Cisco AnyConnect Secure Mobility Client was the best in terms of scalability, then I don't know why there are other solutions with similar offerings in the market. There are pros and cons attached to every solution.

In my company's environment, there are around 3,000 people using VPN connections.

The product is regularly used in my company.

How are customer service and support?

For the last three years, I have not opened any tickets with the product's support. I just deploy the tool, take care of the architecture and do the installation of the devices. Once the setup has been done, I am moved to another project. I don't work in operations.

How was the initial setup?

The product's setup phase depends on the kind of use cases for which a person wants to use it. In general, the setup process is not very critical, but you need to create a VPN rule so that you know who can access the tool and what the limitations are, after which the potential users of the product can get access to it.

For the product's deployment phase, users need to be created for a steady account, and then ensure that the VPN gets created, after which the company needs to give certain permissions to the users, following which we need to share with them the URLs and everything.

The solution is deployed on an on-premises model.

I need two to four staff members in my company to handle the deployment and maintenance phases.

What was our ROI?

The value derived from the use of the product stems from the fact that the setup phase is easy. When you connect with Cisco AnyConnect Secure Mobility Client, you get to know how your VPNs are connected in your environment. If there are any failures in the VPNs, the tool provides a clear message stating why it failed. The tool is user-friendly, robust and easy to use in any environment.

What's my experience with pricing, setup cost, and licensing?

My company has a three-year or a four-year license. In scenarios attached to a solution where the product may be reaching an end-of-support or end-of-life phase, Cisco provides OS support in such environments. If you are in a scenario where the product has reached the end-of-life phase, Cisco should be paid some extra money in addition to the standard licensing fees.

What other advice do I have?

The product improves my company's remote work security because it has lots of security options. We have all the logs of what others are accessing while also having details like where they are accessing, which IP addresses they are using, and from which country they are operating, so we know everything about the users.

The product supports MFA during the tool's deployment in our company. My company has an OTP-based MFA.

I like the support that the tool provides for the devices, which are meant for routing and switching purposes mostly. The tool is very pretty good when it comes to the security part. The tool is truly into the network and security parts.

The VPN capabilities of the product have enhanced certain capabilities in our company since it allows us to track everything related to the outside world. Anyone from the outside cannot directly access our company's environment. The VPN capabilities of the product ensure that there are fewer chances of attacks on our environment.

The network visibility provided by Cisco AnyConnect Secure Mobility Client is good. Ultimately, the tool's algorithms for the network, along with the calculation part, are good. Cisco's products and support are good. The tool is user-friendly enough for people to understand it very well.

The product generally offers good support to its users. If anyone gets stuck with the product, then they can use Google to find the solution to the issue and use some of the information for survival purposes in a particular environment. If you just Google about Cisco devices, you can get a lot of information. The product is also easy to implement.

Speaking about how I assess the impact of Cisco on your company's network performance, I would say that the product provides us with details, and the time when we click on the client or the application of the solution that is installed in our environment, it gives details in its logs like how much GB of data is being downloaded and where all the company's systems are connected along with the connection area. Even the details of the IP with which the company's systems are connected are given in the solution.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Sales Manager at Santa Monica Networks
Real User
A very stable solution that is fully scalable and reasonably priced
Pros and Cons
  • "The solution provides secure and easy access to corporate network resources."
  • "The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors."

What is our primary use case?

Our company installs the solution for clients needing remote connections to their work environments. 

What is most valuable?

The solution provides secure and easy access to corporate network resources. 

What needs improvement?

The solution could offer tighter integration with endpoint protection to make it easier to use when routing security applications from other vendors. 

The interface is minimalistic so it could be a problem for some users. 

For how long have I used the solution?

I have been using the solution for twenty years. 

What do I think about the stability of the solution?

The solution is very stable and trustworthy when not monitored for periods of time. I have no worries when I step away for 24 hours and then reconnect remotely. 

What do I think about the scalability of the solution?

Scalability is dependent on the security hardware or software appliance deployed in the environment but there are no limitations on the actual solution. Licenses are based on the number of users and can include 5,000-10,000 devices. 

How are customer service and support?

I have not used support for this product but have for other Cisco products. Their technical support is the best available and I rate it a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to deploy once you spend a few hours planning and conducting security assessments to ensure they align with customer requirements. Deployment when customers already have Cisco Security hardware or software in place takes two or three hours with one hour of that time dedicated to installation and testing. 

What's my experience with pricing, setup cost, and licensing?

Licenses are based on the number of users and scale easily. With remote work, every house functions as a small home office and the solution accommodates that scenario. Corporate licenses start at a minimum of 25 users. 

The solution is reasonably priced and costs $600 for a five-year license in our scenario. 

Which other solutions did I evaluate?

Our company compared the solution to Palo Alto, Fortinet, and Pulse Secure. 

We determined that Cisco was not the least expensive but was the most stable and provided the best support. 

What other advice do I have?

I recommend the solution as a first choice to all customers needing a real-time product.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
March 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,194 professionals have used our research since 2012.
reviewer1893486 - PeerSpot reviewer
Network Services Manager at a legal firm with 1,001-5,000 employees
Real User
User-friendly, easy to install, but the performance is slow and the VPN is becoming out dated
Pros and Cons
  • "Configuration policy, posture assessment, and other things can be done in great detail."
  • "I believe that the authentication component may be enhanced. SAML, more specifically user authentication."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client for remote user access.

Our use case is primarily for users to connect to the network while at home or for those who are traveling.

It is for users to work remotely.

What is most valuable?

It is easy to use.

Configuration policy, posture assessment, and other things can be done in great detail.

What needs improvement?

I believe that the authentication component may be enhanced. SAML, more specifically user authentication. 

For instance, to sign in to Windows, you must provide your login and password. When you log in and want to use SAML authentication, it should be able to use the credentials you give Windows and send them along, saving you from having to enter your credentials multiple times. That is something I would like to see them improve on.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for ten years.

We are working with version 4.7.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client works well, and it is stable.

People have occasionally complained that it is slow, but it could be anything. It could be their home network or anything else.

The only other option is to go into architecture and decide how you want to use it, which I do not recommend. 

Given how people access, remote access, and work from home, I don't recommend simply repairing the gateway in your home frame data center.

It should be stored in the cloud. Even if you are using it on-premises, you should be able to use Cisco Connect Plus or some kind of SaaS, Zero Trust network to offload your internet or head into the cloud if you have cloud services, and not just strictly VPN. Where everyone connects to your data center's VPN Gateway. And you make the decision.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client scales well.

We put the DNS Load Balancer in the cloud and the VPN Gateway in different data centers for redundancy and low selling, among other things. As a result, people only hit one DNS entry, one host, and I could be accessing the gateway in a different data center. I can easily scale.

This product is used throughout my entire firm. At any given time, I would estimate that we have between 1,500 and 2,000 users.

How was the initial setup?

The initial setup is fairly straightforward. It's pretty easy.

When you are set up and working, there is not much to maintain. 

The only thing to note is that if you set up that policy to scan your PC, you need to stay up to date on what your desktop team is doing. 

For example, you must be aware of your Windows version, or your antivirus, and address the policy accordingly.

What's my experience with pricing, setup cost, and licensing?

The initial cost is the ASA and other items, but after that, it is relatively inexpensive. 

You purchase an AnyConnect license. We have approximately 2,500 licenses, and they are not that expensive.  

I don't recall the exact figure, but it is approximately $2,000 or $3,000 dollars here. Alternatively, a 3,500 concurrent connection.

What other advice do I have?

VPN is out of date. People are now more aware of and interested in Zero Trust Network. With Zero Trust Network, I have reviewed Palo Alto and Cisco, and I must admit that Cisco's products are lacking.

AnyConnect version and flavor offered by Cisco are inadequate. Therefore, sometime between now and next year, we'll probably migrate to Palo Alto for Zero Trust Network and do away with the use of VPN completely.

I would rate Cisco AnyConnect Secure Mobility Client a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Arunkumar Anbazhagan - PeerSpot reviewer
Information Security Manager at Tata Consultancy Services
Real User
Beneficial global conductivity, scalable, and reliable
Pros and Cons
  • "Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world"
  • "Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is used to connect our enterprise applications. We are not into zero-trust. So, we are still using the VPN to connect to our enterprise applications. We are still using the VPN to connect to our enterprise applications.

What is most valuable?

Cisco AnyConnect Secure Mobility Client's most valuable feature is the ability to connect to our enterprise applications, on-premise applications, and cloud any place in the world

What needs improvement?

Cisco AnyConnect Secure Mobility Client can be improved by having better speed and reliability. However, the speed and reliability are already really good. 

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately 10 years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable. It has been keeping up with all the load from everyone connecting to the enterprise systems or working remotely. We're not seeing any problems.

What do I think about the scalability of the solution?

I have found the Cisco AnyConnect Secure Mobility Client to be highly scalable because upon releasing each and every version, all the new features are getting added.

We have 200 people in my organization that is using this solution.

Which solution did I use previously and why did I switch?

I have not used other solutions previously.

How was the initial setup?

The initial setup of the Cisco AnyConnect Secure Mobility Client is simple. We only need to down the solution from the Portal and fill out a couple of VPN-related information, and then we are all set to go.

What about the implementation team?

We use a third-party IT team for the implementation. The networking IT people will help configure and get it set up.

What other advice do I have?

Cisco AnyConnect Secure Mobility Client is already in the market, and most enterprise customers are using AnyConnect today.

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Issac Paul - PeerSpot reviewer
Automation Engineer at a manufacturing company with 10,001+ employees
Real User
It disconnects automatically if someone isn't using it on a private network, ensuring the data within the system is secure
Pros and Cons
  • "The security AnyConnect offers is excellent. It disconnects automatically if someone isn't using it on a private network and doesn't allow you to work, ensuring the data within the system is secure."
  • "The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement."

What is our primary use case?

AnyConnect is extremely useful because we are working from home and need to connect to various systems within the organization. This wouldn't be possible without a VPN. For example, Outlook, Teams, and some of the enterprise ERPs are only accessible through our office network. AnyConnect solves this issue by connecting to the office network through a proxy. We have about 500 to 600 employees working from home.

What is most valuable?

The security AnyConnect offers is excellent. It disconnects automatically if someone isn't using it on a private network and doesn't allow you to work, ensuring the data within the system is secure.

What needs improvement?

The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement.

For how long have I used the solution?

I have been using AnyConnect for a year.

What do I think about the stability of the solution?

I rate AnyConnect eight out of 10 for stability. It is connected most of the time, but it disconnects once or twice a week and needs to be manually reconnected.

What do I think about the scalability of the solution?

AnyConnect is used by nearly every employee in the organization, so I think it's a scalable product. 

Which solution did I use previously and why did I switch?

I wasn't involved in the decision to adopt AnyConnect, but it has all the features we need, and Cisco is a well-known brand. 

Which other solutions did I evaluate?

 

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client nine out of 10. I don't award it 10 points because I am forced to manually reconnect once or twice weekly, and it takes some time to realize why the network I can't connect to the office sites. It creates panic in situations when we might be in a crucial meeting and suddenly the required tool doesn't work because it's not connected to the VPN. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior software Developer at E Clinical Works
Real User
Secure, easy to set up, and offers good connectivity
Pros and Cons
  • "The initial setup is very easy."
  • "I haven't found there are any shortcomings in the product. For how I use it, it works well."

What is our primary use case?

We are using the solution to accommodate working from home. We need to connect with our office server so that we can use the work network. This allows us to connect each team member from their personal computer. We also use a firewall to provide a set of rules that the organization chooses in terms of access. We use AnyConnect to connect everyone to the office server and the services. 

What is most valuable?

It's great that this product is providing a virtual cloud-based service. With it, we have some servers in some other places, and we are able to connect with our local network provider. We are able to connect to those office servers and that's important to me.

The initial setup is very easy.

The solution is stable. 

You get up to 12 hours of connectivity in one session. 

It will not allow anybody to use my credentials to access my machine. There's two-factor authentification and good security. 

What needs improvement?

I haven't found there are any shortcomings in the product. For how I use it, it works well. 

For how long have I used the solution?

I have been using the solution for about four and a half years now. 

What do I think about the stability of the solution?

It's a stable product. I have a good connection. In India, we have 200 to 300 Mbps and that seems fine. It offers up to 12 hours of connectivity in one go.

What do I think about the scalability of the solution?

I'm not aware of the scalability. It's not an aspect of the product I've tested.

There are more than 5,000 people in my company right now. That's in India and around the world. About 50% of the people are doing work from home. Therefore, a good number of people are using this product regularly.

How are customer service and support?

We have our own support in the company that we can reach out to if we have issues. We do not directly contact Cisco. My understanding is they have a good, strong backup team and a second team that can provide installations. 

How was the initial setup?

It is simple to set up the product. It's not overly complex or difficult for me. 

In this particular organization, it came pre-installed. However, I had installed it. That was at another company. I just got the application and installed it on my local server, and used the documentation provided to handle the process. 

It took about 15 to 20 minutes to deploy the product. It's very fast.

What's my experience with pricing, setup cost, and licensing?

You do need to pay to use the service. However, I don't deal with payments or licensing. I can't speak to the exact price. 

What other advice do I have?

We're a customer and end-user.

I'd recommend the product. It's quite secure, and Cisco provides good services. If you need to connect on a regular basis to your organization, AnyCOnnect is quite useful. The VPN on AnyConnect is easily modified. Nobody will be able to look into your system if you are using AnyConnect. It's better than any free options on the market.

I'd rate the solution nine out of ten. The current technology is very good. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vanshika Sethi - PeerSpot reviewer
Software Engineer at Target
Real User
High performance, simple initial setup, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
  • "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."

What is our primary use case?

I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.

What needs improvement?

When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.

In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client has been stable.

What do I think about the scalability of the solution?

The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.

We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.

How are customer service and support?

I have not used the support from Cisco AnyConnect Secure Mobility Client.

Which solution did I use previously and why did I switch?

I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.

How was the initial setup?

The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.

What other advice do I have?

I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one. 

I would recommend Cisco AnyConnect Secure Mobility Client to others.

I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Development Manager at Reliance Jio
Real User
Reliable, works well, and is useful for connecting to the client network
Pros and Cons
  • "It is stable. We haven't had issues so far."
  • "Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected."

What is our primary use case?

We primarily use the product as a VPN. 

It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.

What is most valuable?

I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well. 

It is stable. We haven't had issues so far. 

What needs improvement?

Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well. 

For how long have I used the solution?

I've used the solution for the past year. 

What do I think about the stability of the solution?

So far, we haven't had issues with stability. It's been good overall. 

What do I think about the scalability of the solution?

I've never tried to scale the product. 

From my area, we have 23 people on the solution. It might be more widely used elsewhere. 

We do have plans to increase usage.

How are customer service and support?

If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network. 

Which solution did I use previously and why did I switch?

Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change. 

How was the initial setup?

I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs. 

What other advice do I have?

I don't know the exact version of the solution I am on at this time. 

I would rate the solution ten out of ten. It has worked well so far. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.