AnyConnect is extremely useful because we are working from home and need to connect to various systems within the organization. This wouldn't be possible without a VPN. For example, Outlook, Teams, and some of the enterprise ERPs are only accessible through our office network. AnyConnect solves this issue by connecting to the office network through a proxy. We have about 500 to 600 employees working from home.
Automation Engineer at a manufacturing company with 10,001+ employees
It disconnects automatically if someone isn't using it on a private network, ensuring the data within the system is secure
Pros and Cons
- "The security AnyConnect offers is excellent. It disconnects automatically if someone isn't using it on a private network and doesn't allow you to work, ensuring the data within the system is secure."
- "The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement."
What is our primary use case?
What is most valuable?
The security AnyConnect offers is excellent. It disconnects automatically if someone isn't using it on a private network and doesn't allow you to work, ensuring the data within the system is secure.
What needs improvement?
The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement.
For how long have I used the solution?
I have been using AnyConnect for a year.
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What do I think about the stability of the solution?
I rate AnyConnect eight out of 10 for stability. It is connected most of the time, but it disconnects once or twice a week and needs to be manually reconnected.
What do I think about the scalability of the solution?
AnyConnect is used by nearly every employee in the organization, so I think it's a scalable product.
Which solution did I use previously and why did I switch?
I wasn't involved in the decision to adopt AnyConnect, but it has all the features we need, and Cisco is a well-known brand.
Which other solutions did I evaluate?
What other advice do I have?
I rate Cisco AnyConnect Secure Mobility Client nine out of 10. I don't award it 10 points because I am forced to manually reconnect once or twice weekly, and it takes some time to realize why the network I can't connect to the office sites. It creates panic in situations when we might be in a crucial meeting and suddenly the required tool doesn't work because it's not connected to the VPN.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior software Developer at E Clinical Works
Secure, easy to set up, and offers good connectivity
Pros and Cons
- "The initial setup is very easy."
- "I haven't found there are any shortcomings in the product. For how I use it, it works well."
What is our primary use case?
We are using the solution to accommodate working from home. We need to connect with our office server so that we can use the work network. This allows us to connect each team member from their personal computer. We also use a firewall to provide a set of rules that the organization chooses in terms of access. We use AnyConnect to connect everyone to the office server and the services.
What is most valuable?
It's great that this product is providing a virtual cloud-based service. With it, we have some servers in some other places, and we are able to connect with our local network provider. We are able to connect to those office servers and that's important to me.
The initial setup is very easy.
The solution is stable.
You get up to 12 hours of connectivity in one session.
It will not allow anybody to use my credentials to access my machine. There's two-factor authentification and good security.
What needs improvement?
I haven't found there are any shortcomings in the product. For how I use it, it works well.
For how long have I used the solution?
I have been using the solution for about four and a half years now.
What do I think about the stability of the solution?
It's a stable product. I have a good connection. In India, we have 200 to 300 Mbps and that seems fine. It offers up to 12 hours of connectivity in one go.
What do I think about the scalability of the solution?
I'm not aware of the scalability. It's not an aspect of the product I've tested.
There are more than 5,000 people in my company right now. That's in India and around the world. About 50% of the people are doing work from home. Therefore, a good number of people are using this product regularly.
How are customer service and support?
We have our own support in the company that we can reach out to if we have issues. We do not directly contact Cisco. My understanding is they have a good, strong backup team and a second team that can provide installations.
How was the initial setup?
It is simple to set up the product. It's not overly complex or difficult for me.
In this particular organization, it came pre-installed. However, I had installed it. That was at another company. I just got the application and installed it on my local server, and used the documentation provided to handle the process.
It took about 15 to 20 minutes to deploy the product. It's very fast.
What's my experience with pricing, setup cost, and licensing?
You do need to pay to use the service. However, I don't deal with payments or licensing. I can't speak to the exact price.
What other advice do I have?
We're a customer and end-user.
I'd recommend the product. It's quite secure, and Cisco provides good services. If you need to connect on a regular basis to your organization, AnyCOnnect is quite useful. The VPN on AnyConnect is easily modified. Nobody will be able to look into your system if you are using AnyConnect. It's better than any free options on the market.
I'd rate the solution nine out of ten. The current technology is very good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
January 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Software Engineer at Target
High performance, simple initial setup, and reliable
Pros and Cons
- "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance."
- "When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."
What is our primary use case?
I use the Cisco AnyConnect Secure Mobility Client on my laptop to connect to the VPN.
What is most valuable?
The most valuable feature of Cisco AnyConnect Secure Mobility Client is the consistency, I have not had any issues with the performance.
What needs improvement?
When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured.
In the next release, the Cisco AnyConnect Secure Mobility Client should add fingerprint login authentication. Many of my other applications have it.
For how long have I used the solution?
I have been using the Cisco AnyConnect Secure Mobility Client for approximately one year.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client has been stable.
What do I think about the scalability of the solution?
The scalability of the solution has been good. Everyone in the organization is using the solution and we have not had any issues.
We have approximately 2,000 people in my organization that use Cisco AnyConnect Secure Mobility Client.
How are customer service and support?
I have not used the support from Cisco AnyConnect Secure Mobility Client.
Which solution did I use previously and why did I switch?
I have not used other solution because the Cisco AnyConnect Secure Mobility Client works very well.
How was the initial setup?
The setup of the Cisco AnyConnect Secure Mobility Client was easy, it did not take a lot of time, approximately one hour.
What other advice do I have?
I would advise others that a VPN is necessary because data should be secured. We all lose. A VPN is advised and I have not had any problems with this solution and I did not have the need to try another one.
I would recommend Cisco AnyConnect Secure Mobility Client to others.
I rate Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Development Manager at Reliance Jio
Reliable, works well, and is useful for connecting to the client network
Pros and Cons
- "It is stable. We haven't had issues so far."
- "Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected."
What is our primary use case?
We primarily use the product as a VPN.
It is useful for connecting with the client network. We use it, and once we are connected, then we use RDC, the remote desktop, where I need to log in to production and other processes.
What is most valuable?
I'm just using it for like a Remote Desktop Connection, I'm not using it for any other purposes. For that task, it works well.
It is stable. We haven't had issues so far.
What needs improvement?
Sometimes if we're always having some network issues, or maybe the client is having some network issues, we might get disconnected. Other than that, it works well.
For how long have I used the solution?
I've used the solution for the past year.
What do I think about the stability of the solution?
So far, we haven't had issues with stability. It's been good overall.
What do I think about the scalability of the solution?
I've never tried to scale the product.
From my area, we have 23 people on the solution. It might be more widely used elsewhere.
We do have plans to increase usage.
How are customer service and support?
If there is any issue with Cisco, I'm going to raise a ticket with my entire team. They will take care of it. It's not my product to develop as I'm not using it in that way. I'm using it only to connect to the client network.
Which solution did I use previously and why did I switch?
Previously, I used GlobalProtect to connect to VPN. I might have used it for around four years. We switched due to the organization's policy change.
How was the initial setup?
I'm not handling the setup process. In this organization I don't have access to that. I have very limited knowledge in that area. I use it simply for connecting to the client network.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the licensing cost. I'm just an end-ser. I don't handle costs.
What other advice do I have?
I don't know the exact version of the solution I am on at this time.
I would rate the solution ten out of ten. It has worked well so far.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Consultant at T-Mobile Czech Republic a.s.
Easy to use, stable, has no connectivity issues, and allows users to work from home
Pros and Cons
- "What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time."
- "In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it. A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution. What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product. Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution."
What is our primary use case?
I'm using Cisco AnyConnect Secure Mobility Client for my home office, and for me, that's the only usage scenario for it.
How has it helped my organization?
Cisco AnyConnect Secure Mobility Client has improved my organization because it enables your home office or remote working, and it's a key product based on the current situation where remote working or working from home is necessary for the effectiveness of the organization.
What is most valuable?
What I like most about Cisco AnyConnect Secure Mobility Client is that it's easy to use, and that is its main advantage. You can use it without the need for any setup because it's centrally pre-installed, so you just need to log in with your username and password. I didn't experience any problems with the solution in terms of losing connectivity. It works very well every time.
What needs improvement?
In terms of areas for improvement in Cisco AnyConnect Secure Mobility Client, from my point of view, the solution works well and right now I don't see the need to improve it. Probably a better user interface could be created for Cisco AnyConnect Secure Mobility Client, but its core is VPN creation, and that works well, though I'm not a VPN specialist, and I'm not an expert on how to create a VPN, how the VPN gateway works, how it's implemented, and what's the architecture behind it.
A two-factor authentication feature was recently added to the Cisco AnyConnect Secure Mobility Client. In the past, you only needed to log in with your username and password, but now, there's a token, and the user interface for that token isn't that good. That's another area for improvement. Cisco should also make the two-factor authentication better in the solution.
What I'd like added to the Cisco AnyConnect Secure Mobility Client in its next release is a better two-factor authentication, in particular, the validity of the code being shorter because sometimes when I get the code and I add it to the client, it's invalid, though I'm unsure if it's centrally set up that way or if its a characteristic of the product.
Making the interface of the Cisco AnyConnect Secure Mobility Client more user-friendly is also what I'd like to see in the next release of the solution.
For how long have I used the solution?
I've been using the Cisco AnyConnect Secure Mobility Client for eight years now.
What do I think about the stability of the solution?
Cisco AnyConnect Secure Mobility Client seems to be a stable solution because I didn't experience any instability from it.
What do I think about the scalability of the solution?
I'm not sure how scalable the Cisco AnyConnect Secure Mobility Client is because I'm only an end-user and not an administrator.
How are customer service and support?
I'm unable to evaluate technical support for the Cisco AnyConnect Secure Mobility Client because I've never used support for it as I had no problems with the product.
Which solution did I use previously and why did I switch?
A solution was used before going with the Cisco AnyConnect Secure Mobility Client, but I forgot the name of the previous solution. I'm not exactly sure of the reason behind choosing Cisco, but it could be because the older solution was a little bit complicated in terms of its licensing policy.
How was the initial setup?
In terms of setting up the Cisco AnyConnect Secure Mobility Client, there's no need to install it in my case because it's pre-installed centrally as part of the package my company has. My team didn't waste any time on the installation because you can use it right out of the box.
In my company, the Cisco AnyConnect Secure Mobility Client was pre-installed and pre-configured.
What's my experience with pricing, setup cost, and licensing?
I don't have any information about the licensing costs of the Cisco AnyConnect Secure Mobility Client because normal users like me don't know the pricing information.
Which other solutions did I evaluate?
I didn't evaluate other options over Cisco AnyConnect Secure Mobility Client because as an end-user, I don't have any impact in terms of product evaluation.
What other advice do I have?
I'm currently using Cisco AnyConnect Secure Mobility Client, in particular, just for standard installation on workstations in my company.
In terms of the version of the solution I'm using, it's version 4.9, but I don't have any influence on which version of Cisco AnyConnect Secure Mobility Client to use because it's centrally installed in the company via the system management center, but I suppose it's been updated.
My company has about three thousand five hundred users of Cisco AnyConnect Secure Mobility Client. Almost everybody uses it to work from home, for example, developers, security consultants, etc. My company is a telecommunication and IT company, so just about everybody works with computers, works from home, and needs Cisco AnyConnect Secure Mobility Client.
The solution is maintained by the central end-user support team, particularly two or three people.
Currently, there's no plan to increase the usage of the Cisco AnyConnect Secure Mobility Client because my company has been reorganizing and letting go of some positions, and this means there's no need to increase the number of users of the solution.
I would recommend the Cisco AnyConnect Secure Mobility Client to others looking into implementing it because, in my experience, it works very well and seems to be stable. I have no problems with the product. The Cisco AnyConnect Secure Mobility Client is easy to use, so I'm recommending it to others.
I'm rating the Cisco AnyConnect Secure Mobility Client ten out of ten.
My company is not a partner of Cisco. My company is a customer and doesn't sell the Cisco AnyConnect Secure Mobility Client to customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Architect at Syriatel Mobile Telecom
Offers good stability, easy to use and good support
Pros and Cons
- "For our company's needs, AnyConnect is sufficient and very easy to use."
- "All Cisco equipment tends to be expensive compared to newer options from other vendors."
What is our primary use case?
We use AnyConnect in several ways. Like integrated with our firewall, like host checking, permission-based access, and time-based access controls.
How has it helped my organization?
For our company's needs, AnyConnect is sufficient and very easy to use.
What is most valuable?
What needs improvement?
All Cisco equipment tends to be expensive compared to newer options from other vendors.
Moreover, there are some limitations, like the AnyConnect not being supported on all platforms. For example, it doesn't work with some Android versions. We don't use those features, but it's something to consider.
For how long have I used the solution?
I have been using it for about two years now.
What do I think about the stability of the solution?
It's been stable for us. I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. There are around 100 end users using this solution.
The current setup is sufficient for our needs. So, we are not planning to increase the further usage.
How are customer service and support?
We haven't needed to contact them. We have enough internal expertise and resources to handle any issues ourselves. Plus, when we deployed with Cisco technical support assistance, the guys were very customer-friendly and helpful. They always answered our questions and provided maximum upfront support.
How was the initial setup?
It's a moderately complex installation and configuration process, not overly complicated.
The time depends on the specific features and stages involved, like designing, implementing, and configuring.
For a full deployment with access for 100 users, it might take around a week. A basic configuration and installation could be done within two days.
What about the implementation team?
We handled the deployment ourselves. We have the expertise necessary for Cisco AnyConnect solutions. We've deployed AnyConnect on-premises.
We have a team of two engineers and three technicians who manage the deployment and maintenance of Cisco AnyConnect.
What was our ROI?
It can connect users from anywhere and at anytime.
What's my experience with pricing, setup cost, and licensing?
We pay yearly licenses.
Which other solutions did I evaluate?
We're actually considering deploying a different firewall due to its cost-effectiveness and feature set, providing similar functionalities like load balancing and routing protocols at a more competitive price.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. It's been within our budget, a reliable and valuable tool for our company. If it wasn't in our budget, we would have opted for a different solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Development Specialist at Field consulting Ltd.
Versatile and accessible across different devices
Pros and Cons
- "What I like most about Cisco AnyConnect VPN is its reliability and stability."
- "One improvement could be ensuring better backward compatibility."
How has it helped my organization?
Cisco AnyConnect is valuable for our organization as it secures remote access to resources, enabling colleagues to work from anywhere. Its importance grew during the shift to more remote work, like during COVID.
What is most valuable?
As an end user, what I like most about Cisco AnyConnect VPN is its reliability and stability.
What needs improvement?
One improvement could be ensuring better backward compatibility. Occasionally, I have faced issues where older versions didn't work seamlessly with the latest VPN version, requiring a downgrade for compatibility. Otherwise, the auto-setup feature is convenient, and speed/resource usage hasn't been a problem.
For how long have I used the solution?
I have been using Cisco AnyConnect VPN for several years, depending on the projects I'm involved in.
What do I think about the stability of the solution?
I would rate the stability of the solution as a ten out of ten.
What do I think about the scalability of the solution?
We haven't had any scalability issues with Cisco AnyConnect VPN. Five people use it at our company. The usage of Cisco AnyConnect varies with projects – sometimes more, sometimes less.
Which solution did I use previously and why did I switch?
I have used OpenVPN alongside AnyConnect for the past two years.
How was the initial setup?
The initial setup was straightforward and took me about ten minutes to deploy the solution. The deployment process for Cisco AnyConnect is straightforward. I downloaded it from the organization's homepage, following the provided version and manuals. Configuration files and information are usually sent through a separate channel for security. Once downloaded, I set it up, and it has been running on my PC since, without any hassle. No team is needed for deployment and maintenance. The instructions are clear, and it is not a large or complex task.
What other advice do I have?
I would recommend Cisco AnyConnect VPN to others. Overall, I would rate the solution as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System & Security Engineer at Standard Sharing Software
Is stable and scalable, and has good technical support
Pros and Cons
- "I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability."
- "Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup."
What is our primary use case?
We use Cisco AnyConnect Secure Mobility Client for posture, that is, checking the security tools on the endpoint desktop, such as the antivirals or the Windows firewall, and the version of the operating system.
What is most valuable?
I have found the posture function to be the most useful feature.
What needs improvement?
The clientless posture can be improved or enhanced. The deployment of upgrades can be improved as well.
For how long have I used the solution?
I've been working with it for more than 10 years.
What do I think about the stability of the solution?
I'd rate the stability at eight out of ten.
What do I think about the scalability of the solution?
I'd rate Cisco AnyConnect Secure Mobility Client at nine out of ten for scalability.
How are customer service and support?
Cisco's technical support is the best, and I would rate them at ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Complicated scenarios are difficult to deploy. On a scale from one to ten, with one being the most difficult, I'd give a rating of between two and three for the initial setup.
We used Microsoft SCCM to deploy the agent, which was already deployed at the customer's organization. We had two to three team members who worked on the deployment, and the deployment took three months.
We provide 24/7 maintenance of the solution to our customers depending on the SLAs.
What's my experience with pricing, setup cost, and licensing?
We are in the North African region, and Cisco products are expensive for us. On a scale from one to ten with one being very affordable and ten being expensive, I'd rate the price at eight.
What other advice do I have?
Overall, I would give Cisco AnyConnect Secure Mobility Client an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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