We primarily use the solution for an SSL VPN, for third parties to connect to our network.
Group VP Security and Compliance at a wireless company with 201-500 employees
Easy to use and set up with competitive pricing
Pros and Cons
- "The solution is very easy to use and set up."
- "Behavior analytics and other newer technologies should be integrated into the solution."
What is our primary use case?
What is most valuable?
The pricing is very competitive.
The solution is very easy to use and set up.
What needs improvement?
Configuring the solution could be simplified. You tend to spend a bit of time on it right now. It could be made easier with better UI. All of the backend configurations are command-line and it's not helpful. It takes a little bit of effort to get the system up and running.
There's a lot of newer technologies that are displacing all of the VPN technologies. The solution could benefit from having a defragmenter and should offer Mac-based device control.
Behavior analytics and other newer technologies should be integrated into the solution.
For how long have I used the solution?
I've been using the solution for three years.
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Cisco Secure Client (including AnyConnect)
March 2025

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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We've had about 2,000 users connected to it. We use it quite extensively.
How are customer service and support?
A different team handles technical support, however, I haven't heard of any issues.
How was the initial setup?
The initial setup was pretty simple. It's not too complex.
What about the implementation team?
We had a hybrid approach to implementation where we did a few updates and then had a third party deploy the basic items for us.
What's my experience with pricing, setup cost, and licensing?
The solution offers its services at a very reasonable price.
What other advice do I have?
I'd recommend the solution; it's a good product.
I'd rate it eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Database Administrator (Manager) at Bluechip Technologies LTD.
A great solution to connect internally with a reasonable price
Pros and Cons
- "The solution is very stable."
- "The price could be reduced."
What is our primary use case?
Our primary use case for this solution is connections. We use it to connect internally.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable and secure. We have over 10,000 users utilizing this solution in our organization.
How are customer service and support?
We do not have experience with customer service and support.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We implemented in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is priced reasonably.
What other advice do I have?
I rate the solution an eight out of ten. The solution is very good and easy to configure, but the price could be reduced.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure Client (including AnyConnect)
March 2025

Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
Consultant at Self Employed
Secure solution that provides seamless network connections
Pros and Cons
- "AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks."
- "Sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login."
What is our primary use case?
I primarily use AnyConnect SMC to connect to clients' networks.
What is most valuable?
AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks.
What needs improvement?
An area for improvement is that sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login.
For how long have I used the solution?
I've been using Cisco AnyConnect Secure Mobility Client for over fifteen months.
What do I think about the stability of the solution?
AnyConnect SMC is stable, though when there are a lot of users, the collection can be a bit slow.
How are customer service and support?
I've had no problems with Cisco's technical support.
How was the initial setup?
The initial setup on the client side is very easy, and installation takes a maximum of ten minutes.
What other advice do I have?
AnyConnect SMC is simple to use and does what it needs to do. I would rate it as eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Unified Networks at a program development consultancy with 11-50 employees
Secure and simple to deploy
Pros and Cons
- "Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox."
- "I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc."
What is our primary use case?
We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.
What is most valuable?
Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.
What needs improvement?
I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc.
For how long have I used the solution?
I've been using AnyConnect at this company for four years.
What do I think about the stability of the solution?
I have been connected with the solution for six to eight hours straight with no problem.
What do I think about the scalability of the solution?
Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.
How are customer service and support?
I've never had to call Cisco support about an issue with AnyConnect.
How was the initial setup?
I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it.
What other advice do I have?
I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Quality Assurance at a tech services company with 11-50 employees
Works well as a VPN, but the automatic re-connection feature needs to be improved
Pros and Cons
- "The most valuable feature is the connection feature."
- "There are situations where the connection drops, and you may not even be aware of it until you try to do something critical."
What is our primary use case?
The primary use case of this solution as an access point. We have on-premises servers and if anyone needs to access those servers remotely, they access them through Cisco AnyConnect.
We use it as a VPN between outside networks and our internal office network.
What is most valuable?
The most valuable feature is the connection feature. It allows me to connect.
What needs improvement?
There are situations where the connection drops, and you may not even be aware of it until you try to do something critical. The reconnection feature can be improved.
In the next release, I would like to have a connection alert or a pop up that could tell you that you have been disconnected.
It would be an improvement to include a better interface and integration with other vendors.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
There are instances where the connection is very poor, but It may have something to do with our network. I am not sure.
What do I think about the scalability of the solution?
This solution is scalable.
We have twenty to thirty users.
How are customer service and technical support?
We have not contacted technical support, we have not had any cause to contact them.
Which solution did I use previously and why did I switch?
Previously we did not use another solution, this is the first one.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We did not use any external resources to implement this solution, it was done internally.
What other advice do I have?
This solution is very good, but if you don't know what you are doing, you could create issues with it very quickly. If you don't have enough knowledge regarding this solution, then you need to get someone who knows this solution to help you with the implementation or to implement the solution.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Tester at a tech services company with 11-50 employees
A simple solution that is easy to use and can be connected remotely
Pros and Cons
- "I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network."
- "The logout should be automized and it should have a reminder that you have logged in into a private network."
What is our primary use case?
Our primary use case of this solution is for infrastructure security for accounts.
What is most valuable?
I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network.
What needs improvement?
The interface could be a little more modern looking and it would be nice for other users if it had easier integration.
Another point of improvement is that it is easy to forget that you are in a private network and it does not log you out automatically. I did not see that there is an option for that. It should log you out after a certain point. You can forget that you are browsing a private, local network. The logout should be automized and it should have a reminder that you have logged in into a private network.
For how long have I used the solution?
We have been using this solution for around five years.
What do I think about the stability of the solution?
I never have stability issues.
What do I think about the scalability of the solution?
It is probably well scalable. I have not scaled it for more people so I don't have experience with that.
How are customer service and technical support?
I have never needed to contact their technical support.
Which solution did I use previously and why did I switch?
I have not used a different VPN provider.
How was the initial setup?
I have installed it on my PC and I did not have to connect all the IP addresses and stuff but the setup was simple.
What other advice do I have?
I would recommend this solution to anybody considering it. I think it is a good product.
I would rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Partner at a tech services company with 11-50 employees
Great support, highly secure, and easy to use
Pros and Cons
- "It's fairly easy to set up."
- "You do need technical expertise to set up the product."
What is our primary use case?
We primarily use the solution to connect remotely.
What is most valuable?
This product is highly secure and easy to use. The user interface is very nice. It's user-friendly.
It's fairly easy to set up.
The solution is stable.
It is scalable.
Technical support is great.
What needs improvement?
It could be more efficient on the user side. We would like it to be simpler to get clients connected.
You do need technical expertise to set up the product.
We have faced some connectivity issues.
For how long have I used the solution?
I've used the solution for four to six years.
What do I think about the stability of the solution?
It's mostly stable, however, occasionally, it does disconnect on users.
What do I think about the scalability of the solution?
It is a scalable solution. It's very easy to expand it.
We only have 20 to 25 users on the solution.
We do have plans to continue using the product.
How are customer service and support?
Technical support is great. They are helpful and responsive. We are satisfied with their level of expertise.
How was the initial setup?
The solution is pretty easy to set up. However, you need to be technical.
What's my experience with pricing, setup cost, and licensing?
We do have to pay for the solution. People need to be prepared to pay for a Cisco service.
What other advice do I have?
I'm a customer and end-user.
We are using the latest version of the solution.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr.Network Engineer at NTT Security
Easy to deploy with good NAC integration; the GUI needs an upgrade
Pros and Cons
- "Easy to deploy and has good NAC integration."
- "The GUI needs to be upgraded."
What is our primary use case?
We use AnyConnect for remote work and we are customers of Cisco.
What is most valuable?
The solution is easy to deploy and has good NAC integration.
What needs improvement?
The GUI really needs to be upgraded. If you want to use the solution, you have to be comfortable with the CLI. In addition, we have quite a lot of bug issues that need to be resolved.
For how long have I used the solution?
We've been using this product for over two years.
What do I think about the stability of the solution?
AnyConnect is a stable solution.
What do I think about the scalability of the solution?
The solution scales well.
How are customer service and support?
Cisco technical support is good, they are responsive and act quickly to resolve any issues.
How was the initial setup?
The initial setup was straightforward. Anyone working from home uses this solution and we have around 1,000 users.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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