Cisco Secure Client (including AnyConnect) Reviews

I primarily use AnyConnect SMC to connect to clients' networks.

AnyConnect SMC's best features are that it's secure and connects seamlessly to clients' networks.

An area for improvement is that sometimes when you disconnect or switch from one wireless network to another, it's necessary to re-login.

I've been using Cisco AnyConnect Secure Mobility Client for over fifteen months.

AnyConnect SMC is stable, though when there are a lot of users, the collection can be a bit slow.

I've had no problems with Cisco's technical support.

The initial setup on the client side is very easy, and installation takes a maximum of ten minutes.

AnyConnect SMC is simple to use and does what it needs to do. I would rate it as eight out of ten.

We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.

Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.

I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc. 

I've been using AnyConnect at this company for four years.

I have been connected with the solution for six to eight hours straight with no problem.

Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.

I've never had to call Cisco support about an issue with AnyConnect.

I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it. 

I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc. 

The primary use case of this solution as an access point. We have on-premises servers and if anyone needs to access those servers remotely, they access them through Cisco AnyConnect.

We use it as a VPN between outside networks and our internal office network.

The most valuable feature is the connection feature. It allows me to connect.

There are situations where the connection drops, and you may not even be aware of it until you try to do something critical. The reconnection feature can be improved.

In the next release, I would like to have a connection alert or a pop up that could tell you that you have been disconnected.

It would be an improvement to include a better interface and integration with other vendors.

There are instances where the connection is very poor, but It may have something to do with our network. I am not sure.

This solution is scalable.

We have twenty to thirty users.

We have not contacted technical support, we have not had any cause to contact them.

Previously we did not use another solution, this is the first one.

The initial setup was straightforward.

We did not use any external resources to implement this solution, it was done internally.

This solution is very good, but if you don't know what you are doing, you could create issues with it very quickly. If you don't have enough knowledge regarding this solution, then you need to get someone who knows this solution to help you with the implementation or to implement the solution.

I would rate this solution a six out of ten.

Our primary use case of this solution is for infrastructure security for accounts.

I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network.

The interface could be a little more modern looking and it would be nice for other users if it had easier integration.

Another point of improvement is that it is easy to forget that you are in a private network and it does not log you out automatically. I did not see that there is an option for that. It should log you out after a certain point. You can forget that you are browsing a private, local network. The logout should be automized and it should have a reminder that you have logged in into a private network.

I never have stability issues.

It is probably well scalable. I have not scaled it for more people so I don't have experience with that.

I have never needed to contact their technical support. 

I have not used a different VPN provider.

I have installed it on my PC and I did not have to connect all the IP addresses and stuff but the setup was simple. 

I would recommend this solution to anybody considering it. I think it is a good product. 

I would rate it a ten out of ten. 

We primarily use the solution to connect remotely.

This product is highly secure and easy to use. The user interface is very nice. It's user-friendly.

It's fairly easy to set up. 

The solution is stable. 

It is scalable. 

Technical support is great. 

It could be more efficient on the user side. We would like it to be simpler to get clients connected. 

You do need technical expertise to set up the product.

We have faced some connectivity issues. 

I've used the solution for four to six years. 

It's mostly stable, however, occasionally, it does disconnect on users. 

It is a scalable solution. It's very easy to expand it. 

We only have 20 to 25 users on the solution. 

We do have plans to continue using the product. 

Technical support is great. They are helpful and responsive. We are satisfied with their level of expertise. 

The solution is pretty easy to set up. However, you need to be technical. 

We do have to pay for the solution. People need to be prepared to pay for a Cisco service.

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten.

We use AnyConnect for remote work and we are customers of Cisco. 

The solution is easy to deploy and has good NAC integration.

The GUI really needs to be upgraded. If you want to use the solution, you have to be comfortable with the CLI. In addition, we have quite a lot of bug issues that need to be resolved. 

We've been using this product for over two years. 

AnyConnect is a stable solution. 

The solution scales well. 

Cisco technical support is good, they are responsive and act quickly to resolve any issues. 

The initial setup was straightforward. Anyone working from home uses this solution and we have around 1,000 users. 

I rate this solution seven out of 10. 

We use them for our clients to connect to the servers.

I like the ability to share the connections or simply to be able to pass the credentials for a connection to other colleagues without bothering too much about the connection being tracked or about security. Each and every user will require a secret password, so I don't really care about sending the details. It's very secure.

Sometimes I need to connect with Cisco AnyConnect and I don't have access to a Windows machine, so I need to run the client from a Linux machine. If I recall correctly, the last build for the Linux was five or six years ago. So, sometimes it happens that I have this issue with not being able to use Cisco AnyConnect just because I'm forced to use a Linux machine, and the client is very old and it doesn't connect to the current version they're running on the servers on which I want to connect, even though it should be compatible with the old version I have.

It's not really an issue from our side, though, because at the end of the day I always find the solution of connecting through a Windows machine but this requires at some point to connect through the VPN. I connect a Linux machine to a Windows machine, the Windows machine to one in the AnyConnect lines product just to connect to yet another Windows machine, which in turn I need to connect on a Linux machine, because in most cases, the actual servers around the world, the vast majority of them are running on Linux.

If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful.

It's quite stable. It is seldom disconnected. If I recall correctly it happened to us last year on several occasions while using it, it tended to disconnect. But the product is very stable. 

In terms of scalability, I cannot comment because I only hear from the clients. I don't hear from the server-side.

I would recommend this solution to anyone who is considering its implementation.

I would rate this solution between a seven and an eight out of ten.

Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.

While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works. 

Typically, the initial setup is very easy. 

All I care about is being connected and I know that we've run into versioning issues in the past.

I have used the solution for probably at least five years.

The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble. 

The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.

I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.

The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.

I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is. 

We're just a client and an end-user.

The solution is client-driven. We tend to work with different versions.

I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.

I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall.