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Project Manager at a security firm with 11-50 employees
Reseller
Stable and secure with a straightforward setup
Pros and Cons
  • "The solution is quite stable."
  • "We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now."

What is our primary use case?

We primarily use the solution for remote access to the on-premise server. If we are off-site, we are still able to connect when we need to.

What is most valuable?

The initial setup is pretty straightforward and not overly complex.

The solution is quite stable.

So far, the scalability has been good.

The solution is very secure in general. 

What needs improvement?

We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now. I'm not sure how it's going to work. It's under review right now.

For how long have I used the solution?

We've been using the solution for about two or three years at this point.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2024
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What do I think about the stability of the solution?

The solution is very stable and reliable. I haven't experienced any bugs or glitches. It does not crash or freeze. The performance is quite good.

What do I think about the scalability of the solution?

So far, the scalability has been good. We have not faced any issues. If a company needs to expand, it should be able to. 

Currently, we have 50 or 60 people using the product.

How are customer service and support?

Tech support has been good overall. I have no complaints about their service. We've been happy with the help they've provided to us. They're great. That said, we've had very few problems with e product in general.

Which solution did I use previously and why did I switch?

We also have a USB token for the hardware.

By the time I joined the company, they were already using this product. I can't speak to what they used before.

How was the initial setup?

It's my understanding that the initial setup was pretty straightforward. It wasn't overly difficult. 

What's my experience with pricing, setup cost, and licensing?

I'm just one of the users. I can't speak to the price as I was not part of the decision-making process and I don't directly deal with licensing or payments.

However, it's my understanding that the licensing is quite expensive. 

What other advice do I have?

We use the solution ourselves and are end-users. However, we also resell the product to our clients.

We upgraded a few months ago. It's my understanding that we are on the latest version of the product.

I'd rate the solution at a nine out of ten. For the most part, we've been very happy with the solution and its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Prabhat Nagargade - PeerSpot reviewer
PGET (III) at LTI - Larsen & Toubro Infotech
Real User
Useful one-click VPN connection, performs well, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good."
  • "Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client as a VPN to connect to our VMs.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good.

What needs improvement?

Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client

We have more than 10 people using the solution in my organization.

Which solution did I use previously and why did I switch?

I have not used another similar solution previously.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client was installed by our IT team.

What about the implementation team?

Our company does the implementation of the solution.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Secure, easy to use, and helps avoid leaks
Pros and Cons
  • "The installation process is not difficult."
  • "In general, it's always a good idea to improve scalability and stability."

What is our primary use case?

We primarily use the solution for remote connections.

What is most valuable?

It's a tight solution. It's easy to use and secure.

The product is a stable solution that helps avoid leaks cases.

The solution scales well.

The installation process is not difficult. 

What needs improvement?

In general, it's always a good idea to improve scalability and stability. For the most part, we are satisfied.

For how long have I used the solution?

I've used the solution since about the start of Covid-19. We've used it for around two years at this point. 

What do I think about the stability of the solution?

The solution is stable and secure. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. It's also very secure. 

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand it, it can do so.

We have about 1,600 users at this time.

At this point, I'm not sure if we have plans to increase usage.

How are customer service and support?

We have a lot of documentation available to us. In that sense, troubleshooting is easy.

Which solution did I use previously and why did I switch?

We are also using Fortinet VPN.

How was the initial setup?

We have found the initial setup to be very simple and straightforward. It's not overly difficult or complex to implement. 

The deployment only takes about ten minutes. 

We have a security team of five technical operators that can help deploy, maintain, and monitor everything. 

What about the implementation team?

We are able to implement the solution via official documentation. 

What other advice do I have?

I'm not sure which version of the solution we are using at this point. 

I would recommend this solution to other organizations.

I'd rate it, in general, at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Solutions Delivery (Systems) at a wellness & fitness company with 51-200 employees
Real User
A secure and easy way of utilizing company services remotely
Pros and Cons
  • "The most valuable features are that it is really secure and very easy to use."
  • "Sometimes when you are on the VPN, it can be a little bit slow."

What is our primary use case?

We use AnyConnect to connect to our machines and networks remotely when we are not in the office. I can access files and other services that are available only on our company network.

What is most valuable?

The most valuable features are that it is really secure and very easy to use.

What needs improvement?

Sometimes when you are on the VPN, it can be a little bit slow. This may not be a Cisco issue, per se.

For how long have I used the solution?

We have been using Cisco AnyConnect for six months.

What do I think about the stability of the solution?

Stability-wise, it seems to be pretty good. We have people working from home and we really haven't had any issues.

What do I think about the scalability of the solution?

We have between 2,000 and 3,000 people who are using AnyConnect.

How are customer service and technical support?

I have not been in touch with Cisco's technical support team.

Which solution did I use previously and why did I switch?

We were using Pulse up until about six months ago when we switched to Cisco. We had used it for quite a while.

How was the initial setup?

The initial setup is very straightforward. The only challenge is setting it up when you're already remote, which can be difficult. If you are in the office and on the network then the setup is really fairly simple.

What about the implementation team?

Our IT department has set it up so that it's pushed out and automatically installed in our machines.

What other advice do I have?

This is absolutely a product that I can recommend. For me, it is straightforward to establish my VPN connection and then do my work.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Olufunso Bolarinwa - PeerSpot reviewer
Database Administrator (Manager) at Bluechip Technologies LTD.
Real User
Top 10
A great solution to connect internally with a reasonable price
Pros and Cons
  • "The solution is very stable."
  • "The price could be reduced."

What is our primary use case?

Our primary use case for this solution is connections. We use it to connect internally. 

For how long have I used the solution?

We have been using this solution for four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable and secure. We have over 10,000 users utilizing this solution in our organization. 

How are customer service and support?

We do not have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is priced reasonably.

What other advice do I have?

I rate the solution an eight out of ten. The solution is very good and easy to configure, but the price could be reduced.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Meena Kumari - PeerSpot reviewer
Delivery Manager at a tech vendor with 10,001+ employees
Real User
Top 20
Reliable, scalable, and more stable than other VPNs
Pros and Cons
  • "The most valuable feature is AnyConnect's reliability."
  • "In the next release, Cisco should add a chat feature."

What is our primary use case?

We mainly use this solution for training and meetings.

What is most valuable?

The most valuable feature is AnyConnect's reliability.

What needs improvement?

In the next release, Cisco should add a chat feature.

For how long have I used the solution?

I've been using this solution for fifteen to sixteen years.

What do I think about the stability of the solution?

AnyConnect is more stable than any other VPN connection, in my experience.

What do I think about the scalability of the solution?

AnyConnect is scalable.

How are customer service and support?

Cisco's technical support is pretty good.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate AnyConnect as eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr.Network Engineer at NTT Security
Real User
Easy to deploy with good NAC integration; the GUI needs an upgrade
Pros and Cons
  • "Easy to deploy and has good NAC integration."
  • "The GUI needs to be upgraded."

What is our primary use case?

We use AnyConnect for remote work and we are customers of Cisco. 

What is most valuable?

The solution is easy to deploy and has good NAC integration.

What needs improvement?

The GUI really needs to be upgraded. If you want to use the solution, you have to be comfortable with the CLI. In addition, we have quite a lot of bug issues that need to be resolved. 

For how long have I used the solution?

We've been using this product for over two years. 

What do I think about the stability of the solution?

AnyConnect is a stable solution. 

What do I think about the scalability of the solution?

The solution scales well. 

How are customer service and support?

Cisco technical support is good, they are responsive and act quickly to resolve any issues. 

How was the initial setup?

The initial setup was straightforward. Anyone working from home uses this solution and we have around 1,000 users. 

What other advice do I have?

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user735732 - PeerSpot reviewer
Unified Networks at a program development consultancy with 11-50 employees
Reseller
Secure and simple to deploy
Pros and Cons
  • "Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox."
  • "I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc."

What is our primary use case?

We mainly use AnyConnect to link up various internal resources we use in the company like CRM software and email.

What is most valuable?

Advanced malware protection helps us to prevent any virus from contaminating computers. We also have DLP for prevention. And AnyConnect has a feature that lets us do some sandboxing to evaluate files that arrive from the outside. So before opening them, we can check them with the sandbox.

What needs improvement?

I think, in general, most of the applications are slow, but this is everyday stuff. I think this is more related to the link speed — the links, the lossage, etc. 

For how long have I used the solution?

I've been using AnyConnect at this company for four years.

What do I think about the stability of the solution?

I have been connected with the solution for six to eight hours straight with no problem.

What do I think about the scalability of the solution?

Cisco has a massive portfolio of solutions, and they work together. So as for AnyConnect, I think it does what it's supposed to do, and it can integrate with other solutions. The more application security applications you add to your platform, the more secure it will be. So yes, AnyConnect is scalable. It's robust, and it can grow.

How are customer service and support?

I've never had to call Cisco support about an issue with AnyConnect.

How was the initial setup?

I am not the IT person who installed AnyConnect initially. From my end, I just input the username and the password. That's it. 

What other advice do I have?

I rate AnyConnect nine out of 10. I wouldn't say that it's perfect because I'm not trying to gush too much about the product, but I think it accomplishes its goal. However, there is always space for improvement, so that's what I give it a nine. I'm not sure what it would take to get it to 10, but I recommend it for security. AnyConnect provides a secure connection to your corporate resources. It's secure and simple to deploy. I think it's a very simple product. It does not need too many features because it can initiate the VPN, scan the system, enable ROM security, etc. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.