Cisco Secure Client (including AnyConnect) Reviews

We use this solution for security and VPN access.

Given that we work from home, the value of the solution is the ability to connect to the VPN remotely.

We receive updates frequently, I think that could be reduced. 

I've been using this solution for five years. 

It's a stable product. 

The solution is scalable. 

Customer support staff are very knowledgeable. 

The initial setup is very easy, it takes less than five minutes. We have more than a thousand users. We have an IP support team that manage any issues that arise. 

I recommend this solution and rate it 10 out of 10.

I use Cisco AnyConnect Secure Mobility Client all the time to connect to my operator's portal.

The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection. 

I have been using the Cisco AnyConnect Secure Mobility Client for more than 10 years.

Cisco AnyConnect Secure Mobility Client is highly stable.

Since the pandemic, we have been forced to work from home. Everyone that wants to continue working, and access the corporate resources we have to use a VPN. Almost everyone uses this solution in my organization, which is approximately 1,000 people.

I have not used technical support.

The initial setup of the Cisco AnyConnect Secure Mobility Client is very easy. The link for the solution was given to me by my headquarters and I installed it. Initially, we needed separate login credentials, but now we only need to use our normal corporate login credentials to log into the solution.

The solution is very stable and very reliable. What I recommend is for others to have a stable network, that is all. The solution works well.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.

When we are working remotely, we click on the VPN, and nothing more.

Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.

The most valuable feature of this solution is that it works all of the time.

In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.

I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.

I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.

I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.

The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.

I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.

This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.

I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.

I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.

It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.

We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.

I am not aware of the pricing.

As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

We are using Cisco AnyConnect Secure Mobility Client when we are connecting to our internal network. Additionally, we are using it when we are connecting to our customers' networks when we have to do any operation remotely. I am using it almost on a daily basis.

When we have different networks internally and different connectivities that we have to go through, such as a gateway, I can change my gateway if a gateway fails. It automatically finds a suitable one, and if there's a new system that has to be behind a different gateway, I can edit, and I can authorize it. Not everybody can see it, only whoever is approved can. It's a very good solution. It is providing the same authentication and similar facilities on my mobile application. I have an iPhone and some of my colleagues have Android, and it works on them.

Every time I have to connect to the network I use this solution. It is a customizable solution, it makes life easier for me. It makes the global workforce work much easier and more secure.

The solution is secure and has a lot of benefits.

There are times the WiFi connectivity has disruptions and you have disconnections. It doesn't work with two connections. I have two switches back and forth sometimes. It doesn't have a failback scenario feature. However, on the gateway side, it does, but on the user device, it doesn't have that kind of option. It would be nice to have this feature.

When a connection is from company to company using a VPN from the customer's network, it doesn't allow you to connect. It doesn't allow you connection if are on a secure internal network. It doesn't allow you to connect. this is a difficulty because sometimes customers are saying we have to get connected through VPN to a specific network for a specific meeting for one reason or another.

I have been using the Cisco AnyConnect Secure Mobility Client for approximately three years.

Cisco AnyConnect Secure Mobility Client is stable.

The stability of the Cisco AnyConnect Secure Mobility Client is very good. At the beginning of the pandemic, we had to expand the connectivity a lot and in a very short time, which the solution was able to handle well.

We have approximately 5,000 people using the solution in my organization. Everyone is using it.

I have not connected with technical support.

Cisco AnyConnect Secure Mobility Client is simple to set up.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

We primarily use the solution for remote connections.

It's a tight solution. It's easy to use and secure.

The product is a stable solution that helps avoid leaks cases.

The solution scales well.

The installation process is not difficult. 

In general, it's always a good idea to improve scalability and stability. For the most part, we are satisfied.

I've used the solution since about the start of Covid-19. We've used it for around two years at this point. 

The solution is stable and secure. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. It's also very secure. 

The scalability is good. If a company needs to expand it, it can do so.

We have about 1,600 users at this time.

At this point, I'm not sure if we have plans to increase usage.

We have a lot of documentation available to us. In that sense, troubleshooting is easy.

We are also using Fortinet VPN.

We have found the initial setup to be very simple and straightforward. It's not overly difficult or complex to implement. 

The deployment only takes about ten minutes. 

We have a security team of five technical operators that can help deploy, maintain, and monitor everything. 

We are able to implement the solution via official documentation. 

I'm not sure which version of the solution we are using at this point. 

I would recommend this solution to other organizations.

I'd rate it, in general, at a nine out of ten.

I am using Cisco AnyConnect Secure Mobility Client for my day-to-day work, because most of the applications, except the Microsoft applications which require a VPN.

Cisco AnyConnect Secure Mobility Client could improve by optimizing the use of the system resources, it is heavy on the resources. Additionally, there could be more transparency.

I have been using Cisco AnyConnect Secure Mobility Client for approximately five years.

The stability of the Cisco AnyConnect Secure Mobility Client could improve. We have had a lot of problems with it. Once I'm disconnected from the Wi-Fi, it's not reconnecting automatically, I need to restart it many times manually.

We have plans to increase the usage of this solution, it can scale well.

The implementation of the solution was done by our IT department. 

There is a subscription needed for the use of this solution.

I rate Cisco AnyConnect Secure Mobility Client a five out of ten.

Our primary use case for the Cisco AnyConnect Secure Mobility Client has been remote access, especially since the start of the pandemic. We use it to give our technicians access to our applications. 

We also use the Cisco AnyConnect Secure Mobility Client to create secure firewall-to-firewall connections for certain applications.

The Cisco AnyConnect Secure Mobility Client is easy for end user to use. However, it can be difficult for the developer or solutions engineer to use because you need to have the infrastructure in place first. This is to do with key validation, certificates, and domain trust.

The setup could be simplified for solutions engineers with a wizard. 

I initially started using Cisco routers and switches in 1998, but I stopped using them for a while as I was focused on my other work. I started using Cisco again in 2012 and have been using it since as I do a lot of security solutions. 

Cisco AnyConnect Secure Mobility Client is very stable. 

Cisco AnyConnect Secure Mobility Client is scalable. However, the bandwidth and latency you need to use this solution is sometimes not available here in Africa. We run into trouble sometimes because of bandwidth. 

Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it. Sometimes, we do not have access to tech support. Also, you can only get tech support for registered devices.

I recommend it. However, you first have to be sure that you have all the basics in place. You have to do your research and understand what the requirements of the solution are. It works for millions of people, so it will work for you. 

It is also important to run some tests. That is what I always do. Don't go to the real alderman directly. Make your own tests.

We use the solution to controls the VPN tunnel between people outside connected to the internet into the office network. This is done by prompting them for a username and password for security.

Some of the main features of the solution are it has the ability to integrate with our Active Directory to allow each user to have one less password to have to remember and it has great functionality.

There is one very specific improvement that could be done regarding users logging in. When a user logs in with an expired password we did not know that the password reset function would prompt them for a new password and this system was able to be deployed on this solution. For 10 years, every 30 days, the salespeople who did not want to go inside and reset their password at the 29-day mark, would call me up and have me reset their password for them to gain access. Additionally, it would be beneficial to have at the level that I am at, the ability to sign in to this solution before you log in to the Windows environment without having to upgrade the license. This should be included in the full packages. 

Alternatively, when Cisco notices customers do not have this feature turned on they could call up its customers and inform them they do not have it turned on and could walk them through how to do it. It turned out to be just two lines of code to accomplish the task. In our case, during any of the interactions with Cisco over the years, they could have just mentioned to us this feature that would have real value-added to your employees. We do have a CCNA in-house and he did not realize that he could turn that feature on very easily. The white paper was probably available, but since our network administrator did not know about it, he never suggested setting it up. 

In an upcoming release, there should be better reporting capabilities, this is something that is available in premium packages, or if you were to get a Cisco ISE. Essentially, the upgraded reporting shows a live version of what is going on, but it does not show you historical information unless you hook it up to a SCIM, Cisco ISE, or Cisco ACS. This should be included in all packages and you should not have to upgrade or purchase other solutions.

I have been using this solution for approximately 10 years.

When it comes to the stability of the solution it is stable, functional, and it just works.

We plan to increase our usage when our employee base increases.

I would rate the scalability of the Cisco AnyConnect Secure Mobility Client a ten out of 10. 

Currently, on a day-to-day basis, there are approximately 85 users using the solution but we have 221 registered users that could use it at any given time.

The support could be more proactive in their recommendations. I noticed that the Cisco support agents tend to leave customers to do what they need to do in many ways, and you can choose how you want to do it. However, it would be great if they could proactively be involved in best practices and let other customers know how most people are doing it.

Previously we had a standard Cisco VPN client, but it was not as functional as it did not have the ability to tie into the Active Directory.

The initial setup was pretty simple. However, we did have onboarding support assist us with it. Our network administrator at the beginning of an install will always call Cisco support to get the expert on the phone. They provided us with white papers on how to do the setup allowing any setup moving forward is done correctly the first time. We did also purchase the premium support, for which there was no additional fee for the installation guideance.

Our in-house team did the implementation with their premium support tech agent on the line through a WebEx. The during of the implementation took approximately two hours. 

We have a network administrator to do any maintenance that is required for the solution, but once we set it up, there really was no maintenance needed. However, we did attach an SSL to link it and set up a DNS entry to allow our users the ability to go to a specific entry instead of just typing in the IP address with the enhanced security.

We pay for an annual subscription. Additionally to the subscription, we thought in order to connect this solution to the Active Directory we had to purchase a Cisco ACS, Access Control System. It turns out we did not actually need it.

My advice to those wanting to implement this solution is you could purchase the license for this solution and set it up with your ASA directly without having to purchase a Cisco ACS.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.