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reviewer1533153 - PeerSpot reviewer
Assistant Consultant at a tech vendor with 10,001+ employees
Real User
Aug 16, 2022
Easy to set up with simple login capabilities and the potential to expand
Pros and Cons
  • "It is an easy system to set up."
  • "If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down."
  • "At times, the login process takes a lot of time."
  • "At times, the login process takes a lot of time."

What is our primary use case?

We connect and we log in to some server programs or some restricted areas, which can only be accessed to the VPN only. We cannot gain access to these systems over public networks for security purposes.

What is most valuable?

The login process is pretty simple. You just need to put your credentials and it logs in. 

The solution is stable. 

It is an easy system to set up.

What needs improvement?

At times, the login process takes a lot of time. If your network is a bit weak, on the weak side, it gives you a lot of trouble. That is one negative that I've experienced about it.

It is highly dependent upon the network connectivity, even a minor network disruption. While other applications do work a bit slow, they do work. However, I have faced significant issues with Cisco whenever there are some little network issues.

For how long have I used the solution?

I've used the solution in the past year. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
March 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?

We have about 5,000 users on the solution. It is very scalable. 

How are customer service and support?

While I haven't dealt with support for this solution, we have used Cisco support for Cisco WebEx issues. We found them to be very helpful in that instance. 

How was the initial setup?

The initial setup is very straightforward and simple to set up. It's not overly complex. 

What's my experience with pricing, setup cost, and licensing?

We do pay for licensing. I'm not sure what the subscription costs are. I don't deal with licensing aspects. 

What other advice do I have?

I am an end-user of the product. I'm not a partner or reseller. 

The version we are using would be the latest version only. As per my organization's policies it's always updated.

If you're looking for an easily configurable and accessible kind of solution, then I suggest that Cisco is the product to go to, hands down. The ease of use is the most valuable aspect of the product.  

I'd rate the solution eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Toshi Longkumer - PeerSpot reviewer
Solution Architect at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Aug 13, 2022
Helps us connect to the company's network and has a very secure VPN connection
Pros and Cons
  • "The system is reliable, simple and secure."
  • "Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home."
  • "The security could be improved."
  • "The solution is great, but perhaps the security could be improved."

What is our primary use case?

Cisco AnyConnect Secure Mobility Client is great for connecting to the company's network when working from home. Clients can install it on their laptops.

How has it helped my organization?

It has a very secure VPN connection and is a good product from a performance perspective.

What needs improvement?

The solution is great, but perhaps the security could be improved.

For how long have I used the solution?

We have been using this solution for three and a half years.

What do I think about the stability of the solution?

The solution is stable. We have not had any issues with it at our company. I have also used Cisco VPN for more than 15 years and also have not had any issues.

What do I think about the scalability of the solution?

The solution is scalable. The solution operates as one device per user and is designed this way from a user and security perspective. We have around 300,000 people using this solution.

How are customer service and support?

I cannot comment on our experience with customer service as we interact with our internal IT team when we have any issues. Our IT department is pretty large too.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the pricing as a different department deals with it.

What other advice do I have?

I rate this solution a nine out of ten. The system is reliable, simple and secure. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
March 2026
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Real User
Aug 9, 2022
Reliable, flexible, and easy to set up
Pros and Cons
  • "The solution is stable and reliable."
  • "It is flexible and easy to use; you just need to enter the VPN details, and you can connect immediately and access what you need."
  • "There is nothing they need to improve at this moment."

What is our primary use case?

We primarily use it for working from home. 

What is most valuable?

It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.

It is easy to set up.

The solution is stable and reliable.

It is scalable. 

What needs improvement?

There is nothing they need to improve at this moment. 

For how long have I used the solution?

I've been using the solution for ten years or more. 

What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good. 

What do I think about the scalability of the solution?

We have 30,000 people using the product right now.

We have found that it scales well and as needed.

We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.

How was the initial setup?

The initial setup was straightforward and very simple. It was not overly complex or difficult.

What's my experience with pricing, setup cost, and licensing?

The finance department handles the licensing. it's not an aspect I'm directly involved in. 

What other advice do I have?

Although I don't know the exact version number, we are on the latest iteration of the product.

We are Cisco partners.

I'd rate the solution nine out of ten.

I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1639311 - PeerSpot reviewer
Solutions Consultant at a comms service provider with 10,001+ employees
Real User
Jun 30, 2022
Reliable, easy to set up, and has helpful technical support services
Pros and Cons
  • "Technical support is always helpful."
  • "It doesn't require any prep on the client's end which makes implementation faster."
  • "If there's any cloud version available, instead of on-premise, that would be ideal."
  • "If there's any cloud version available, instead of on-premise, that would be ideal."

What is our primary use case?

It's for mobile users accessing corporate resources from the internet.

What is most valuable?

For some with a client list, you don't have to prepare any client beforehand. You just access the URL and you can download it, so that's easy. It doesn't require any prep on the client's end which makes implementation faster. It's an easy initial setup.

Technical support is always helpful.

It's stable.

The solution has the potential to scale. 

What needs improvement?

If there's any cloud version available, instead of on-premise, that would be ideal. That's one thing that could be helpful.

For how long have I used the solution?

I've had a few cases over the last five years

What do I think about the stability of the solution?

I haven't received any complaints about this solution. We haven't had a word of many bugs or glitches. It doesn't crash or freeze on clients. It is reliable. 

What do I think about the scalability of the solution?

The solution can scale to a certain point. Up to 500, companies should be okay. After that, we may run into problems. That's our product design. That's maybe not have something to do with the product itself.

Typically, our clients get licenses for 20 to 30 people. All levels of an organization can have access to the product. Anyone can use it. 

How are customer service and support?

We provide technical support to our clients. 

In terms of us reaching out to support, it's rare that I get disappointed with Cisco tech. They are quite responsive and knowledgeable as well.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial implementation process is simple. 

The size of the deployment depends on the amount of personnel you'll need, however, in our experience, we've only ever needed one or two people to deploy it. 

After we get an order from the customer, they have some admin work to be done, which takes probably up to two weeks or three weeks. After three weeks, we have the project manager and the engineer assigned to the opportunity. Then, it might take up to ten days.

Maintenance is minimal. We may only need one or two people to handle maintenance. We don't have many issues with the solution.

What about the implementation team?

We provide assistance to our clients in terms of setting the solution up.

What's my experience with pricing, setup cost, and licensing?

Licensing usually involves a yearly contract. I don't have any details in terms of what the exact pricing is, exactly. 

The pricing is all-inclusive. You don't need to concern yourself with add-on costs. 

What other advice do I have?

We are a partner. We sell to and implement for our customers.

We tend to use the latest version that we have on our server. It may not be the latest in the market, however, our engineering team chooses the best software for our service, so it's the latest on our server. The difference is that it may not be the latest in the market.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prabhat Nagargade - PeerSpot reviewer
PGET (III) at LTI - Larsen & Toubro Infotech
Real User
Jun 16, 2022
Useful one-click VPN connection, performs well, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good."
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection, and additionally, the performance is good."
  • "Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."
  • "Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client as a VPN to connect to our VMs.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good.

What needs improvement?

Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client

We have more than 10 people using the solution in my organization.

Which solution did I use previously and why did I switch?

I have not used another similar solution previously.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client was installed by our IT team.

What about the implementation team?

Our company does the implementation of the solution.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samraj Ebenazer - PeerSpot reviewer
Manager at Tata Consultancy
Real User
Jun 9, 2022
Reliable solution that gives you double protection
Pros and Cons
  • "This solution gives you double security because it uses both hard and soft tokens."
  • "This solution gives you double security because it uses both hard and soft tokens."
  • "There are some issues with connectivity and latency that should be improved."
  • "There are some issues with connectivity and latency that should be improved."

What is our primary use case?

I mainly use AnyConnect Secure Mobility Client for remote connectivity.

What needs improvement?

There are some issues with connectivity and latency that should be improved.

For how long have I used the solution?

I've been using this solution for five to six years.

What do I think about the stability of the solution?

This solution's stability is good.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

It can be difficult to connect with Cisco's help desk when we have an issue, which wastes time waiting.

How was the initial setup?

The initial setup is straightforward and can be done without the assistance of an external team. However, it does take some time to install.

What other advice do I have?

This solution gives you double security because it uses both hard and soft tokens. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
May 29, 2022
Ability to connect to VPN remotely is the key feature
Pros and Cons
  • "The ability to connect to the VPN remotely."
  • "Given that we work from home, the value of the solution is the ability to connect to the VPN remotely."
  • "Frequency of updates could be reduced."
  • "Frequency of updates could be reduced."

What is our primary use case?

We use this solution for security and VPN access.

What is most valuable?

Given that we work from home, the value of the solution is the ability to connect to the VPN remotely.

What needs improvement?

We receive updates frequently, I think that could be reduced. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Customer support staff are very knowledgeable. 

How was the initial setup?

The initial setup is very easy, it takes less than five minutes. We have more than a thousand users. We have an IP support team that manage any issues that arise. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Meena Kumari - PeerSpot reviewer
Delivery Manager at a tech vendor with 10,001+ employees
Real User
May 11, 2022
Reliable, scalable, and more stable than other VPNs
Pros and Cons
  • "The most valuable feature is AnyConnect's reliability."
  • "AnyConnect is more stable than any other VPN connection, in my experience."
  • "In the next release, Cisco should add a chat feature."
  • "In the next release, Cisco should add a chat feature."

What is our primary use case?

We mainly use this solution for training and meetings.

What is most valuable?

The most valuable feature is AnyConnect's reliability.

What needs improvement?

In the next release, Cisco should add a chat feature.

For how long have I used the solution?

I've been using this solution for fifteen to sixteen years.

What do I think about the stability of the solution?

AnyConnect is more stable than any other VPN connection, in my experience.

What do I think about the scalability of the solution?

AnyConnect is scalable.

How are customer service and support?

Cisco's technical support is pretty good.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate AnyConnect as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.