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Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Real User
Reliable, flexible, and easy to set up
Pros and Cons
  • "The solution is stable and reliable."
  • "There is nothing they need to improve at this moment."

What is our primary use case?

We primarily use it for working from home. 

What is most valuable?

It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.

It is easy to set up.

The solution is stable and reliable.

It is scalable. 

What needs improvement?

There is nothing they need to improve at this moment. 

For how long have I used the solution?

I've been using the solution for ten years or more. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
February 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good. 

What do I think about the scalability of the solution?

We have 30,000 people using the product right now.

We have found that it scales well and as needed.

We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.

How was the initial setup?

The initial setup was straightforward and very simple. It was not overly complex or difficult.

What's my experience with pricing, setup cost, and licensing?

The finance department handles the licensing. it's not an aspect I'm directly involved in. 

What other advice do I have?

Although I don't know the exact version number, we are on the latest iteration of the product.

We are Cisco partners.

I'd rate the solution nine out of ten.

I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
Ability to connect to VPN remotely is the key feature
Pros and Cons
  • "The ability to connect to the VPN remotely."
  • "Frequency of updates could be reduced."

What is our primary use case?

We use this solution for security and VPN access.

What is most valuable?

Given that we work from home, the value of the solution is the ability to connect to the VPN remotely.

What needs improvement?

We receive updates frequently, I think that could be reduced. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Customer support staff are very knowledgeable. 

How was the initial setup?

The initial setup is very easy, it takes less than five minutes. We have more than a thousand users. We have an IP support team that manage any issues that arise. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
February 2025
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1758588 - PeerSpot reviewer
Product Manager, CMOS Image Sensors at a manufacturing company with 5,001-10,000 employees
Real User
Excellent performance and connection; it always works and is simple to use
Pros and Cons
  • "The most valuable feature of this solution is that it works all of the time."
  • "It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client in our home office for our VPN connections.

When we are working remotely, we click on the VPN, and nothing more.

What is most valuable?

Cisco AnyConnect Secure Mobility Client works well, we don't have any issues with it.

The most valuable feature of this solution is that it works all of the time.

In terms of speed, it depends on the bandwidth of the system rather than being an issue with Cisco. It's more of a bandwidth limitation issue.

What needs improvement?

I would like that it automatically detects when I'm not on the corporate network, it would automatically connect to the VPN. I don't want to have to click the button anymore. It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection.

For how long have I used the solution?

I have been working with the company and using the Cisco AnyConnect Secure Mobility Client for five years.

I have never updated this solution myself, our IT department updates our solutions. I am not aware which version we are using at the moment.

What do I think about the stability of the solution?

The stability is excellent. It works all of the time. I have not had any issues with the stability of the Cisco AnyConnect Secure Mobility Client.

What do I think about the scalability of the solution?

I am not familiar with the scalability of the Cisco AnyConnect Secure Mobility Client. It is handled by our IT department.

This solution is used by everyone in our organization who owns a laptop. We have many thousands of users.

I'm not in the IT Department, so I'm not sure how many people have this tool on their laptops, but I believe everyone does.

How are customer service and support?

I have never contacted technical support. There is no need. We go to our internal IT support first. There is a clear boundary between the user in the company and any further assistance.

How was the initial setup?

It is included in the standard software package. I didn't need to install it. The IT department generates the default configuration of the laptop. In the end, it was already there and fully configured.

What about the implementation team?

We have an internal IT department. Like in any company, it's an email help desk. I am not aware of how many people are in the IT support team.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing.

What other advice do I have?

As an end-user, it's good, I would rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Manager at European University
Real User
An affordable solution that is easy to maintain and very scalable
Pros and Cons
  • "It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
  • "The deployment of the agent software for the final customer could be simpler and more helpful."

What is our primary use case?

This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.

What is most valuable?

The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.

What needs improvement?

The deployment of the agent software for the final customer could be simpler and more helpful.

For how long have I used the solution?

We have been using this solution for three years now. 

What do I think about the stability of the solution?

The solution is very, very stable. 

What do I think about the scalability of the solution?

It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value. 

How was the initial setup?

The initial setup is very straightforward. 

What about the implementation team?

The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect. 

What's my experience with pricing, setup cost, and licensing?

We have yearly licensing and it's very affordable. 

What other advice do I have?

My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.

I would rate this solution as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CarolineXavier - PeerSpot reviewer
Solutions Architect at NTT Security
Real User
Top 10
Enables me to connect to open cases, the internet, and my internal repository
Pros and Cons
  • "The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site."
  • "We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming."

What is our primary use case?

I use this solution to connect to open cases, the internet, and internal repository.

I'm using version 4.10. The solution being deployed on cloud.

What is most valuable?

The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site.

What needs improvement?

I would like there to be more license consuming data. We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming. Some of my clients complain about that. For example, they buy 1,000 licenses and cannot see if they are using 1,000 licenses or not.

For how long have I used the solution?

I have been using Cisco AnyConnect for more than five years.

What do I think about the stability of the solution?

The solution is completely stable.

What do I think about the scalability of the solution?

It's scalable. We have a lot of staff, and the company is growing. I haven't heard any complaints about it.

How are customer service and support?

I would rate technical support 10 out of 10.

How was the initial setup?

Installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The price is okay. 

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1226838 - PeerSpot reviewer
Head of Solutions Delivery (Systems) at a wellness & fitness company with 51-200 employees
Real User
A secure and easy way of utilizing company services remotely
Pros and Cons
  • "The most valuable features are that it is really secure and very easy to use."
  • "Sometimes when you are on the VPN, it can be a little bit slow."

What is our primary use case?

We use AnyConnect to connect to our machines and networks remotely when we are not in the office. I can access files and other services that are available only on our company network.

What is most valuable?

The most valuable features are that it is really secure and very easy to use.

What needs improvement?

Sometimes when you are on the VPN, it can be a little bit slow. This may not be a Cisco issue, per se.

For how long have I used the solution?

We have been using Cisco AnyConnect for six months.

What do I think about the stability of the solution?

Stability-wise, it seems to be pretty good. We have people working from home and we really haven't had any issues.

What do I think about the scalability of the solution?

We have between 2,000 and 3,000 people who are using AnyConnect.

How are customer service and technical support?

I have not been in touch with Cisco's technical support team.

Which solution did I use previously and why did I switch?

We were using Pulse up until about six months ago when we switched to Cisco. We had used it for quite a while.

How was the initial setup?

The initial setup is very straightforward. The only challenge is setting it up when you're already remote, which can be difficult. If you are in the office and on the network then the setup is really fairly simple.

What about the implementation team?

Our IT department has set it up so that it's pushed out and automatically installed in our machines.

What other advice do I have?

This is absolutely a product that I can recommend. For me, it is straightforward to establish my VPN connection and then do my work.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Prabhat Nagargade - PeerSpot reviewer
PGET (III) at LTI - Larsen & Toubro Infotech
Real User
Useful one-click VPN connection, performs well, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good."
  • "Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client as a VPN to connect to our VMs.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good.

What needs improvement?

Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client

We have more than 10 people using the solution in my organization.

Which solution did I use previously and why did I switch?

I have not used another similar solution previously.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client was installed by our IT team.

What about the implementation team?

Our company does the implementation of the solution.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
Real User
Always available, simple to use, and beneficial interface
Pros and Cons
  • "The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection."
  • "The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection."

What is our primary use case?

I use Cisco AnyConnect Secure Mobility Client all the time to connect to my operator's portal.

What is most valuable?

The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection. 

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for more than 10 years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is highly stable.

What do I think about the scalability of the solution?

Since the pandemic, we have been forced to work from home. Everyone that wants to continue working, and access the corporate resources we have to use a VPN. Almost everyone uses this solution in my organization, which is approximately 1,000 people.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup of the Cisco AnyConnect Secure Mobility Client is very easy. The link for the solution was given to me by my headquarters and I installed it. Initially, we needed separate login credentials, but now we only need to use our normal corporate login credentials to log into the solution.

What other advice do I have?

The solution is very stable and very reliable. What I recommend is for others to have a stable network, that is all. The solution works well.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.