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CarolineXavier - PeerSpot reviewer
Solutions Architect at NTT Security
Real User
Top 20
Enables me to connect to open cases, the internet, and my internal repository
Pros and Cons
  • "The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site."
  • "We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming."

What is our primary use case?

I use this solution to connect to open cases, the internet, and internal repository.

I'm using version 4.10. The solution being deployed on cloud.

What is most valuable?

The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site.

What needs improvement?

I would like there to be more license consuming data. We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming. Some of my clients complain about that. For example, they buy 1,000 licenses and cannot see if they are using 1,000 licenses or not.

For how long have I used the solution?

I have been using Cisco AnyConnect for more than five years.

Buyer's Guide
Cisco Secure Client (including AnyConnect)
November 2024
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What do I think about the stability of the solution?

The solution is completely stable.

What do I think about the scalability of the solution?

It's scalable. We have a lot of staff, and the company is growing. I haven't heard any complaints about it.

How are customer service and support?

I would rate technical support 10 out of 10.

How was the initial setup?

Installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The price is okay. 

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1694097 - PeerSpot reviewer
Process Control and Automation Engineer - PCD Administrator at a energy/utilities company with 10,001+ employees
Real User
Easy for the end user but can be tricky for the developer
Pros and Cons
  • "Cisco AnyConnect Secure Mobility Client is very stable."
  • "The setup could be simplified for solutions engineers with a wizard."

What is our primary use case?

Our primary use case for the Cisco AnyConnect Secure Mobility Client has been remote access, especially since the start of the pandemic. We use it to give our technicians access to our applications. 

We also use the Cisco AnyConnect Secure Mobility Client to create secure firewall-to-firewall connections for certain applications.

What needs improvement?

The Cisco AnyConnect Secure Mobility Client is easy for end user to use. However, it can be difficult for the developer or solutions engineer to use because you need to have the infrastructure in place first. This is to do with key validation, certificates, and domain trust.

The setup could be simplified for solutions engineers with a wizard. 

For how long have I used the solution?

I initially started using Cisco routers and switches in 1998, but I stopped using them for a while as I was focused on my other work. I started using Cisco again in 2012 and have been using it since as I do a lot of security solutions. 

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is very stable. 

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client is scalable. However, the bandwidth and latency you need to use this solution is sometimes not available here in Africa. We run into trouble sometimes because of bandwidth. 

How are customer service and support?

Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it. Sometimes, we do not have access to tech support. Also, you can only get tech support for registered devices.

What other advice do I have?

I recommend it. However, you first have to be sure that you have all the basics in place. You have to do your research and understand what the requirements of the solution are. It works for millions of people, so it will work for you. 

It is also important to run some tests. That is what I always do. Don't go to the real alderman directly. Make your own tests.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
November 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
Ability to connect to VPN remotely is the key feature
Pros and Cons
  • "The ability to connect to the VPN remotely."
  • "Frequency of updates could be reduced."

What is our primary use case?

We use this solution for security and VPN access.

What is most valuable?

Given that we work from home, the value of the solution is the ability to connect to the VPN remotely.

What needs improvement?

We receive updates frequently, I think that could be reduced. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Customer support staff are very knowledgeable. 

How was the initial setup?

The initial setup is very easy, it takes less than five minutes. We have more than a thousand users. We have an IP support team that manage any issues that arise. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Sales Manager at Santa Monica Networks
Real User
Lightweight and stable with good connectivity
Pros and Cons
  • "The solution works very well. You just click and it's working."
  • "The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place."

What is our primary use case?

We primarily use the solution for secure access the company's network.  

What is most valuable?

The solution is very lightweight.

The product is stable.

There are almost no problems with connectivity when using a third-party system.

The solution works very well. You just click and it's working.

What needs improvement?

The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place.

The solution could use some sort of graphic interface or some kind of monitor to showcase the current network to help visualize the information.

For how long have I used the solution?

I've been using the solution for quite a long time - about ten to 15 years or so.

What do I think about the stability of the solution?

The solution is very stable. We didn't have any issues with bugs or glitches that would make us concerned about its stability.

What do I think about the scalability of the solution?

The solution is scalable. It's suitable for a very large organization. You can use many connection points across your network. It's easy to geographically split everything.

The solution is constantly being used in our organization. It's always running.

How are customer service and technical support?

We've never had to contact technical support in the past. For us, it's been working fine. 

Which solution did I use previously and why did I switch?

I have used a mobile prospect from previous generation Cisco VPN clients. AnyConnect ended up replacing the Cisco VPN Clients, so we didn't switch per se. We've always had Cisco products.

How was the initial setup?

From the handling side, the initial setup is quite easy and straightforward. From a customer endpoint, deployment only takes about two to three minutes. To deploy the solution centrally, usually, a company can expect to spend four to five hours on it.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on one, three, and five-year terms. It's a one-time fee with no hidden costs. For example, you won't find that you'll have to pay more for support later.

Which other solutions did I evaluate?

We didn't previously evaluate any other products. We've always used Cisco.

What other advice do I have?

The solution is perfect for both large and small companies.

I'd advise other organizations to choose a subscription for the maximum period. The longer period is cheaper in price. Users should also keep it running all the time for the best results. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
IT Manager at European University
Real User
An affordable solution that is easy to maintain and very scalable
Pros and Cons
  • "It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
  • "The deployment of the agent software for the final customer could be simpler and more helpful."

What is our primary use case?

This solution allows our staff to be able to work from home. Our students are also able to connect to our internal network to do their work.

What is most valuable?

The solution is valuable because we need it for both use cases. Our students are our customers, and our staff needs to do their work.

What needs improvement?

The deployment of the agent software for the final customer could be simpler and more helpful.

For how long have I used the solution?

We have been using this solution for three years now. 

What do I think about the stability of the solution?

The solution is very, very stable. 

What do I think about the scalability of the solution?

It's a very scalable solution. Including staff and students, we have 9,000 users. We are using the maximum licensing they offer, and it's very affordable given the value. 

How was the initial setup?

The initial setup is very straightforward. 

What about the implementation team?

The deployment was done in-house and it took about one week. We didn't need any technical support, so it was perfect. 

What's my experience with pricing, setup cost, and licensing?

We have yearly licensing and it's very affordable. 

What other advice do I have?

My advice to those considering the product is to just do it because the solution is very good, very scalable, and very easy to maintain. I think it's a very, very good option.

I would rate this solution as a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Prabhat Nagargade - PeerSpot reviewer
PGET (III) at LTI - Larsen & Toubro Infotech
Real User
Useful one-click VPN connection, performs well, and reliable
Pros and Cons
  • "The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good."
  • "Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."

What is our primary use case?

We use the Cisco AnyConnect Secure Mobility Client as a VPN to connect to our VMs.

What is most valuable?

The most valuable feature of Cisco AnyConnect Secure Mobility Client is the one-click VPN connection. Additionally, the performance is good.

What needs improvement?

Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity.

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for approximately two years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is stable.

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client

We have more than 10 people using the solution in my organization.

Which solution did I use previously and why did I switch?

I have not used another similar solution previously.

How was the initial setup?

Cisco AnyConnect Secure Mobility Client was installed by our IT team.

What about the implementation team?

Our company does the implementation of the solution.

What other advice do I have?

I rate Cisco AnyConnect Secure Mobility Client a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1289460 - PeerSpot reviewer
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Secure, easy to use, and helps avoid leaks
Pros and Cons
  • "The installation process is not difficult."
  • "In general, it's always a good idea to improve scalability and stability."

What is our primary use case?

We primarily use the solution for remote connections.

What is most valuable?

It's a tight solution. It's easy to use and secure.

The product is a stable solution that helps avoid leaks cases.

The solution scales well.

The installation process is not difficult. 

What needs improvement?

In general, it's always a good idea to improve scalability and stability. For the most part, we are satisfied.

For how long have I used the solution?

I've used the solution since about the start of Covid-19. We've used it for around two years at this point. 

What do I think about the stability of the solution?

The solution is stable and secure. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. It's also very secure. 

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand it, it can do so.

We have about 1,600 users at this time.

At this point, I'm not sure if we have plans to increase usage.

How are customer service and support?

We have a lot of documentation available to us. In that sense, troubleshooting is easy.

Which solution did I use previously and why did I switch?

We are also using Fortinet VPN.

How was the initial setup?

We have found the initial setup to be very simple and straightforward. It's not overly difficult or complex to implement. 

The deployment only takes about ten minutes. 

We have a security team of five technical operators that can help deploy, maintain, and monitor everything. 

What about the implementation team?

We are able to implement the solution via official documentation. 

What other advice do I have?

I'm not sure which version of the solution we are using at this point. 

I would recommend this solution to other organizations.

I'd rate it, in general, at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1226838 - PeerSpot reviewer
Head of Solutions Delivery (Systems) at a wellness & fitness company with 51-200 employees
Real User
A secure and easy way of utilizing company services remotely
Pros and Cons
  • "The most valuable features are that it is really secure and very easy to use."
  • "Sometimes when you are on the VPN, it can be a little bit slow."

What is our primary use case?

We use AnyConnect to connect to our machines and networks remotely when we are not in the office. I can access files and other services that are available only on our company network.

What is most valuable?

The most valuable features are that it is really secure and very easy to use.

What needs improvement?

Sometimes when you are on the VPN, it can be a little bit slow. This may not be a Cisco issue, per se.

For how long have I used the solution?

We have been using Cisco AnyConnect for six months.

What do I think about the stability of the solution?

Stability-wise, it seems to be pretty good. We have people working from home and we really haven't had any issues.

What do I think about the scalability of the solution?

We have between 2,000 and 3,000 people who are using AnyConnect.

How are customer service and technical support?

I have not been in touch with Cisco's technical support team.

Which solution did I use previously and why did I switch?

We were using Pulse up until about six months ago when we switched to Cisco. We had used it for quite a while.

How was the initial setup?

The initial setup is very straightforward. The only challenge is setting it up when you're already remote, which can be difficult. If you are in the office and on the network then the setup is really fairly simple.

What about the implementation team?

Our IT department has set it up so that it's pushed out and automatically installed in our machines.

What other advice do I have?

This is absolutely a product that I can recommend. For me, it is straightforward to establish my VPN connection and then do my work.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.