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Danie Joubert - PeerSpot reviewer
Managing Director at ProQuanta
Real User
Top 5Leaderboard
A super, quite scalable solution with just average performance and stability
Pros and Cons
  • "The solution is a super product that works as designed."
  • "The solution's performance and stability are average."

What is our primary use case?

Our company uses the solution as a VPN for 2,000 developers. 

What is most valuable?

The solution is a super product that works as designed. 

What needs improvement?

The solution's performance and stability are average.

The licensing model is expensive. 

For how long have I used the solution?

I have been using the solution for two years. 

Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability and performance are average. 

What do I think about the scalability of the solution?

The solution is quite scalable. 

How are customer service and support?

I have not needed technical support. 

Which solution did I use previously and why did I switch?

We previously used Check Point VPN.

How was the initial setup?

The setup was easy and completed in one day. 

What about the implementation team?

We implemented the solution in-house. Maintenance is performed by a team of six technicians. 

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual licensing model and is expensive. 

Which other solutions did I evaluate?

Check Point VPN and the solution were evaluated but the process was conducted by other staff so I do not have additional details.

What other advice do I have?

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director - Data Analytics at Sunera Technologies
MSP
Good services with a quick setup but if we lose connectivity we have to re-authenticate
Pros and Cons
  • "The initial setup is easy."
  • "Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically."

What is our primary use case?

We primarily use the solution for connection. We connect to the internet with it. 

What is most valuable?

It serves the purpose of allowing us to see the connection. 

The initial setup is easy.

What needs improvement?

Whenever there's a drop in internet or a connection fluctuation, it gets disconnected automatically. If it would automatically reconnect, that would be the best thing so that we can have continuity and no breakdown in connectivity. It would save us from re-authenticating. 

For how long have I used the solution?

I've been using the solution for four years now. 

What do I think about the stability of the solution?

The product is stable unless there's a fluctuation in connections as the internet can fluctuate anytime. We can lose stuff, or the whole connectivity, the moment there's a slight microsecond of connectivity. It tries to reconnect. However, it's not always successful, and that's where the pain is.

What do I think about the scalability of the solution?

I can't say the solution is very scalable. You need a specific version. Even if they come out with a new one, I'm not sure scaling is on the list of priorities. 

We have more than 50 people using the product currently.

How are customer service and support?

We only really dealt with them during installation. The installation itself has a lot of hurdles to get the right version and right connectivity. We had our internal support team and they worked with Cisco to resolve everything. 

Which solution did I use previously and why did I switch?

Cisco is recognized across the industry, which is why we used them.

How was the initial setup?

The implementation is quite easy - if the person is aware of the right version. The only challenge that I have been facing with Cisco VPN is the version. If we are using an independent version, it's next to impossible. Therefore, we have to always ensure that we are using the right version of Cisco VPN, as there are multiple versions available on the internet and one can download anything. 

Once you are using the right version, it hardly takes more than five minutes to set everything up.

What's my experience with pricing, setup cost, and licensing?

The version I am using is free. There is no license cost. 

What other advice do I have?

We are a customer and end-user.

I'm unsure which version of the solution we're on now. 

I'd advise new users to ensure they get the right version. Otherwise, they will run into trouble. 

I'd rate the solution six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure Client (including AnyConnect)
September 2024
Learn what your peers think about Cisco Secure Client (including AnyConnect). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
Senior Information Technology Manager at a outsourcing company with 10,001+ employees
Real User
Reliable, flexible, and easy to set up
Pros and Cons
  • "The solution is stable and reliable."
  • "There is nothing they need to improve at this moment."

What is our primary use case?

We primarily use it for working from home. 

What is most valuable?

It's flexible and easy to use. You just need to enter the VPN details, and you can connect immediately and access what you need. Of course, access depends on the whitelist and access list configured by the network team.

It is easy to set up.

The solution is stable and reliable.

It is scalable. 

What needs improvement?

There is nothing they need to improve at this moment. 

For how long have I used the solution?

I've been using the solution for ten years or more. 

What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. The performance has been good. 

What do I think about the scalability of the solution?

We have 30,000 people using the product right now.

We have found that it scales well and as needed.

We're happy right now. We're using it, and we have a contract already with Cisco. We'll use it as necessary.

How was the initial setup?

The initial setup was straightforward and very simple. It was not overly complex or difficult.

What's my experience with pricing, setup cost, and licensing?

The finance department handles the licensing. it's not an aspect I'm directly involved in. 

What other advice do I have?

Although I don't know the exact version number, we are on the latest iteration of the product.

We are Cisco partners.

I'd rate the solution nine out of ten.

I would suggest that potential new users make sure that whatever is allowed into the infrastructure and network is configured by their network operation center. This should be in line with the requirements of the company or the client since cyber security is super important nowadays. You cannot afford to have a data breach. This is important especially if employees or users are tech-savvy. There could be leakage if they know how to go back and tweak the settings.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CarolineXavier - PeerSpot reviewer
Solutions Architect at NTT Security
Real User
Top 20
Enables me to connect to open cases, the internet, and my internal repository
Pros and Cons
  • "The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site."
  • "We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming."

What is our primary use case?

I use this solution to connect to open cases, the internet, and internal repository.

I'm using version 4.10. The solution being deployed on cloud.

What is most valuable?

The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site.

What needs improvement?

I would like there to be more license consuming data. We don't have the correct visibility to see the quantity of licenses we are consuming or not consuming. Some of my clients complain about that. For example, they buy 1,000 licenses and cannot see if they are using 1,000 licenses or not.

For how long have I used the solution?

I have been using Cisco AnyConnect for more than five years.

What do I think about the stability of the solution?

The solution is completely stable.

What do I think about the scalability of the solution?

It's scalable. We have a lot of staff, and the company is growing. I haven't heard any complaints about it.

How are customer service and support?

I would rate technical support 10 out of 10.

How was the initial setup?

Installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The price is okay. 

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
Real User
Always available, simple to use, and beneficial interface
Pros and Cons
  • "The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection."
  • "The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection."

What is our primary use case?

I use Cisco AnyConnect Secure Mobility Client all the time to connect to my operator's portal.

What is most valuable?

The most valuable feature of the Cisco AnyConnect Secure Mobility Client is its ease of use and simple interface. It's always available as long as I have a good network connection. 

For how long have I used the solution?

I have been using the Cisco AnyConnect Secure Mobility Client for more than 10 years.

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is highly stable.

What do I think about the scalability of the solution?

Since the pandemic, we have been forced to work from home. Everyone that wants to continue working, and access the corporate resources we have to use a VPN. Almost everyone uses this solution in my organization, which is approximately 1,000 people.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup of the Cisco AnyConnect Secure Mobility Client is very easy. The link for the solution was given to me by my headquarters and I installed it. Initially, we needed separate login credentials, but now we only need to use our normal corporate login credentials to log into the solution.

What other advice do I have?

The solution is very stable and very reliable. What I recommend is for others to have a stable network, that is all. The solution works well.

I rate Cisco AnyConnect Secure Mobility Client a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Process Control and Automation Engineer - PCD Administrator at a energy/utilities company with 10,001+ employees
Real User
Easy for the end user but can be tricky for the developer
Pros and Cons
  • "Cisco AnyConnect Secure Mobility Client is very stable."
  • "The setup could be simplified for solutions engineers with a wizard."

What is our primary use case?

Our primary use case for the Cisco AnyConnect Secure Mobility Client has been remote access, especially since the start of the pandemic. We use it to give our technicians access to our applications. 

We also use the Cisco AnyConnect Secure Mobility Client to create secure firewall-to-firewall connections for certain applications.

What needs improvement?

The Cisco AnyConnect Secure Mobility Client is easy for end user to use. However, it can be difficult for the developer or solutions engineer to use because you need to have the infrastructure in place first. This is to do with key validation, certificates, and domain trust.

The setup could be simplified for solutions engineers with a wizard. 

For how long have I used the solution?

I initially started using Cisco routers and switches in 1998, but I stopped using them for a while as I was focused on my other work. I started using Cisco again in 2012 and have been using it since as I do a lot of security solutions. 

What do I think about the stability of the solution?

Cisco AnyConnect Secure Mobility Client is very stable. 

What do I think about the scalability of the solution?

Cisco AnyConnect Secure Mobility Client is scalable. However, the bandwidth and latency you need to use this solution is sometimes not available here in Africa. We run into trouble sometimes because of bandwidth. 

How are customer service and support?

Overall, I prefer Microsoft's tech support because I noticed that Cisco does not provide enough of it. Sometimes, we do not have access to tech support. Also, you can only get tech support for registered devices.

What other advice do I have?

I recommend it. However, you first have to be sure that you have all the basics in place. You have to do your research and understand what the requirements of the solution are. It works for millions of people, so it will work for you. 

It is also important to run some tests. That is what I always do. Don't go to the real alderman directly. Make your own tests.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
Ability to connect to VPN remotely is the key feature
Pros and Cons
  • "The ability to connect to the VPN remotely."
  • "Frequency of updates could be reduced."

What is our primary use case?

We use this solution for security and VPN access.

What is most valuable?

Given that we work from home, the value of the solution is the ability to connect to the VPN remotely.

What needs improvement?

We receive updates frequently, I think that could be reduced. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Customer support staff are very knowledgeable. 

How was the initial setup?

The initial setup is very easy, it takes less than five minutes. We have more than a thousand users. We have an IP support team that manage any issues that arise. 

What other advice do I have?

I recommend this solution and rate it 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Sales Manager at Santa Monica Networks
Real User
Lightweight and stable with good connectivity
Pros and Cons
  • "The solution works very well. You just click and it's working."
  • "The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place."

What is our primary use case?

We primarily use the solution for secure access the company's network.  

What is most valuable?

The solution is very lightweight.

The product is stable.

There are almost no problems with connectivity when using a third-party system.

The solution works very well. You just click and it's working.

What needs improvement?

The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place.

The solution could use some sort of graphic interface or some kind of monitor to showcase the current network to help visualize the information.

For how long have I used the solution?

I've been using the solution for quite a long time - about ten to 15 years or so.

What do I think about the stability of the solution?

The solution is very stable. We didn't have any issues with bugs or glitches that would make us concerned about its stability.

What do I think about the scalability of the solution?

The solution is scalable. It's suitable for a very large organization. You can use many connection points across your network. It's easy to geographically split everything.

The solution is constantly being used in our organization. It's always running.

How are customer service and technical support?

We've never had to contact technical support in the past. For us, it's been working fine. 

Which solution did I use previously and why did I switch?

I have used a mobile prospect from previous generation Cisco VPN clients. AnyConnect ended up replacing the Cisco VPN Clients, so we didn't switch per se. We've always had Cisco products.

How was the initial setup?

From the handling side, the initial setup is quite easy and straightforward. From a customer endpoint, deployment only takes about two to three minutes. To deploy the solution centrally, usually, a company can expect to spend four to five hours on it.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on one, three, and five-year terms. It's a one-time fee with no hidden costs. For example, you won't find that you'll have to pay more for support later.

Which other solutions did I evaluate?

We didn't previously evaluate any other products. We've always used Cisco.

What other advice do I have?

The solution is perfect for both large and small companies.

I'd advise other organizations to choose a subscription for the maximum period. The longer period is cheaper in price. Users should also keep it running all the time for the best results. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Cisco Secure Client (including AnyConnect) Report and get advice and tips from experienced pros sharing their opinions.