The collaboration function is an important feature. The tool is used for telecommuting and distance communication. For example, you can use Webex if you have a global service or team that needs to collaborate online.
The product offers easy integration with other Cisco products, robust security features, and highly reliable performance, while also providing exceptional customer support and innovative features with regular updates. However, it lacks customization options, has a complex setup process for integrations, has issues with call connectivity, and offers limited features compared to competitors, along with occasional performance lags.