The collaboration function is an important feature. The tool is used for telecommuting and distance communication. For example, you can use Webex if you have a global service or team that needs to collaborate online.
Cisco Webex Contact Center is highly scalable, scoring ten out of ten, and offers excellent technical support rated at least nine out of ten. It supports collaboration for global teamwork, though screen sharing poses challenges. Beginners may find it complex, needing further improvements. Cisco falls short compared to free tools like Google Meet. Despite Control Hub's management value, Cisco initially trailed in cloud technology adoption, impacting its cost-effectiveness appeal.
