Cisco Wireless WAN Reviews

The solution is used to manage our access points in all our company branches.

I like Cisco due to the fact that it's reliable. It has worked well since 2008 without issues.

It's scalable.

The initial setup is straightforward. 

Azure needs work. We use it as the wireless controller of Cisco. It's a bit buggy. The UI needs to be more responsive. 

Technical support could be more helpful.

The solution is expensive. 

I've been using the solution since 2008.

The solution is stable and reliable and offers good performance. There are no bugs or glitches. It doesn't crash or freeze. 

It is very scalable. It's easy to expand.

We have about 3,000 employees that use the solution.

The setup is in an airport, and we have passengers that also need the portal for the internet. We have a lot of people using the solution.

Technical support could be improved. They are helpful. However, they could be better.

Positive

We did not previously use a different solution. 

The solution is very easy. It's straightforward and not difficult at all. 

The deployment only takes a few hours. It's not a long process. 

We have about five people that can handle any maintenance tasks. That includes maybe one engineer and four administrators. 

We handled the deployment ourselves. We didn't need the assistance of a third party.

We pay a yearly licensing fee, and it is expensive. I'm not sure of the exact amount we pay.

I'm currently looking into Aruba. 

We have a lot of equipment from Cisco. We are customers and end-users. 

I'm not on the latest version of the solution. That said, I'm renovating my wireless environment.

I'd recommend the solution to others. It is good. However, it costs a lot. I'm currently looking for something more cost-effective. 

I would rate the solution eight out of ten. There is no master controller for the controllers. When we have access points in different buildings, I need a centralized management system to achieve redundancy and operations simplicity. 

We just basically use it for wireless throughout our office space.

We never had any issues with it. I can't really say that I had any issues or didn't like the product.

It just gives you the ability to use it around the office without being tied up to an actual physical connection.

The initial setup is pretty straightforward. 

I've found the solution to be very reliable. 

The solution can scale. 

Technical support is helpful.

The pricing is pretty reasonable. 

I cannot recall any areas of improvement. 

A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly. 

I've had zero issues with the stability of the product. It doesn't crash or freeze. It's reliable. There are no bugs or glitches. 

It is scalable.

Cisco offers very responsive technical support. They are helpful. 

The product's initial setup is pretty straightforward. It's one of the things that you set up, and you don't really touch after. You set it up, and basically, you don't worry about it.

We but the equipment. There is no monthly or annual licensing. 

The pricing is okay. They offer pretty competitive pricing. 

We're currently a Cisco shop, and we were thinking about possibly looking into different firewall vendors next year to get an opinion on the different technologies on their next-generation firewalls, just to see what made the most sense as far as comparing different vendors.

We looked at one point, at Fortinet. It is a good platform. I would definitely try to switch to Fortinet if I can. The whole platform pricing standpoint from Fortinet is good. It's a possibility that on our end, we might be switching over to them. Apples to apples, Cisco and Fortinet are very similar and both are quite good. 

I'm a customer and end-user. 

I'd rate the solution ten out of ten. I've never had any issues with the product. 

We are using the solution for the long-term to connect our desktops and laptops. For the firewalls, however, we connect the rack network with fiber and other cables. 

It offers good connectivity.

The initial setup is straightforward. 

We find the product to be stable.

It can scale. 

The security is quite good.

We cannot use wireless for the servers due to potential performance issues. They must be connected via fiber.

The solution is a little bit expensive. 

We'd like it if they could improve the integration capabilities. More specifically, if it can be integrated with other applications or any other devices like CCTV cameras that are also running on wireless, that would be ideal. 

We've been using the solution for ten to 15 years. 

The solution has been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

We can scale the solution. It's not difficult to do so. 

We are a global company and have between 50,000 and 90,000 users. 

There are plans to increase usage in the future.

I've never used technical support services. I don't know how helpful or responsive they are.

It's a solution that is easy to set up. It's not overly complex to implement. 

I'm not sure exactly how long it took to deploy the solution.

We have a dedicated team of 600 IT engineers. They can handle deployment and maintenance. 

I'm not sure of the exact pricing. We have 20 to 30 different premises in India. I'm not sure if they are all using Cisco like us or not. Therefore, I'm not sure what the full cost is to the company.

It could be a bit cheaper. 

We pay a license fee on a yearly basis. 

I'm not sure which version of Cisco we are using. 

I'd recommend Cisco to other users and companies. I would rate it an eight out of ten. We're mostly happy with its capabilities. 

The most valuable features are CleanAir, Rogue Detection, and the auto-calculation of RF.

There are a number of areas for improvement in Cisco Wireless WAN, including sensitive applications which face issues on wireless stuff and difficulty troubleshooting. In the next release, Cisco should include more troubleshooting features, especially for sensitive applications like Teams and other voice and video applications. There should be easy ways to analyze the wireless network to find where the problem is. 

I've been using this solution for eight years.

Wireless networks are never stable because they're always impacted by multiple reasons.

Cisco Wireless WAN is scalable.

Cisco's technical support is good - you get instant support, and most of the engineers are good and highly skilled (though not all, so some cases can take longer).

The initial setup is simple for enterprise users, but it's very complex for DYOD and guest networks.

Cisco's pricing is reasonable.

Cisco Wireless WAN is most suitable for enterprise companies. Before choosing this solution, remember that there are other good solutions, including Aruba and Ruckus, so you should explore which solution is best for your organization. I would give Cisco Wireless WAN a rating of eight out of ten.

The security and the capabilities of the platform are the most valuable features.

Cybersecurity is very strong.

They have good authentication and authorization that is very secure for mobile users and other users as well.

Documentation is an area that needs review. It should be more dynamic and it should be easier. 

The dashboarding capabilities need to be improved. I want to have all of the information on one dashboard. It should show all of the details about the Wi-Fi system, how it has helped, the architectural design, and the KPIs.

Definitely, I would like to have some modules for ML built into the platform. This is something connected with AI. 

I would like more information about the user experience that should be included in the Wi-Fi process and products for every vendor. 

The user experience is important, and digital experience is how we perceive Wi-Fi in the organization. It is what we would like to have also seen on the visualizations such as dashboards.

I have been working with Cisco Wireless WAN for more than five years.

We are using the latest version.

Cisco Wireless WAN is a stable solution.

It is a very scalable solution, we are using it in an organization with more than 100,000 users.

I am satisfied with the technical support. They are awesome.

The initial setup is easy for one location. 

The problem is when you have a complex environment, as in global architecture. When trying to go with their cloud set up, sometimes you cannot.

Overall, it is easy to set up.

Pricing is always a topic of discussion. I would like to see it priced fairly. 

The pricing is based on how much is ordered from the vendor and what type of discount they receive.

I would rate Cisco Wireless WAN a seven out of ten.

Cisco Wireless WAN works well in an enterprise environment.

The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good.

Cisco Wireless WAN could improve the wireless environment visibility. For example, the information regarding bandwidth use, conditions of the network, and application visibility.

I have been using Cisco Wireless WAN for approximately five years. 

The stability of Cisco Wireless WAN is good.

Cisco Wireless WAN is a scalable solution. You are able to purchase as many licenses as required.

I have worked with this solution in large environments. We have had clients with approximately 2,000 users.

The support from Cisco is good.

I have used Aruba Wireless.

The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution.

The implementation of Cisco Wireless WAN will need at least a field engineer to do the configuration of the appliance.

The license is not subscription-based.

I rate Cisco Wireless WAN a ten out of ten.

We primarily use this product to provide general wireless network access.

The most valuable features are coverage and reliability.

The initial setup and deployment should be easier.

The technical support needs to be improved.

I have been working with Cisco Wireless WAN for between five and six years.

This is a fairly stable wireless solution.

This product is scalable, although we have no plans to increase our usage at the moment. We currently have 300 users.

I would rate the technical support a two out of five. It is an area that should be improved, in all aspects.

Neutral

I have used other similar products in the past, including HPE Wireless WAN and Ubiquity Wireless, but this Cisco product is one that the client already had in place.

The initial setup is complex, and I can't recall how long it took to deploy.

We installed it in-house. We have a team of three or four engineers that are responsible for maintenance.

We pay the licensing fees on a yearly basis.

In summary, this is not a product that I recommend.

I would rate this solution a five out of ten.

We are satisfied with the product.

The access points and controllers are good and do not give us any issues. In addition, the individual access points are good.

They recently launched the virtual wireless controller and a new CTI. Unfortunately, it is not scalable, and the performance is not good. Sometimes it hangs, and it has a slow response. We don't have a good experience and are uncomfortable with these elements.

The network management system is not great. It is incapable of handling a large number of access points. They are working on it but have not been able to fix it yet.

We have been using this solution for about six years. We are using different models like the Wi-fi 5 model.

The technical support is good because we have a contract with them. They respond whenever we have an issue.

The pricing is okay compared to other products like Aruba and Huawei. However, to be more competitive, Cisco could lower its price.

We have a big infrastructure of about 15,000 to 20,000. So if it works fine for us, it will suit small companies with small networks. We use the controller, and it is fine. I rate this solution a five out of ten, mainly because of the network issues.