Cisco Wireless WAN Reviews

We are using Cisco Wireless WAN for wireless access to university students.

The most valuable features of Cisco Wireless WAN are its security functionality. We have a lab environment and we have to provide different authentications to the users which are easy to manage. Additionally, there is a lot of useful automation embedded into the system.

There are limitations on the SSIDs that could improve. We cannot enable two ways of authenticating users on one SSID. For a number of places, we have to provide different modes of certification for the user which requires us to create another SSID for the broadcast.

We have to enable routing from different VLANs, we have to enable DSCP for some extensions. Without it, we cannot receive a dynamic IP address for our clients. We have had to find some workaround ourselves. The problems we have been having occur when we have multiple VLANs. We are using management on the APs which have different access levels than VLANs.

I have been using Cisco Wireless WAN for approximately two years.

The solution is highly stable.

I rate the stability of Cisco Wireless WAN a ten out of ten.

Cisco Wireless WAN is a scalable solution.

We have 50,000 students using the solution.  The solution is used often and we plan to increase our usage.

I rate the scalability of Cisco Wireless WAN a ten out of ten.

There is third-party support if needed.

I have not used other solutions other than Cisco Wireless WAN.

The initial setup of Cisco Wireless WAN was not simple. There were a lot of steps to do to complete the process. We had some challenges during the process. However, if I was going to do the initial setup again it would be simple. The full process of implementation took approximately three hours.

We install the systems in stages, our first stage was installing the switches, and the second was the APs. Additionally, we were working on the controller during the stages.

I rate the initial setup of Cisco Wireless WAN a three out of ten.

We did the implementation of the solution in-house by two at the controller level and a large team for the 700 APs in two different models we had to manage.

We have received a return on investment, it is worth the money we paid.

The price of the solution is expensive. The license is priced based on the number of APs and controllers used.

I rate the price of Cisco Wireless WAN a one out of ten.

I evaluated D-Link and TP-Link prior to choosing Cisco Wireless WAN.

We use ten network administrators for the maintenance of the solution.

I would recommend this solution to others.

I rate Cisco Wireless WAN a ten out of ten.

We just basically use it for wireless throughout our office space.

We never had any issues with it. I can't really say that I had any issues or didn't like the product.

It just gives you the ability to use it around the office without being tied up to an actual physical connection.

The initial setup is pretty straightforward. 

I've found the solution to be very reliable. 

The solution can scale. 

Technical support is helpful.

The pricing is pretty reasonable. 

I cannot recall any areas of improvement. 

A lot of the time, for users, it comes down to pricing. Many would like to see it be a bit less costly. 

I've had zero issues with the stability of the product. It doesn't crash or freeze. It's reliable. There are no bugs or glitches. 

It is scalable.

Cisco offers very responsive technical support. They are helpful. 

The product's initial setup is pretty straightforward. It's one of the things that you set up, and you don't really touch after. You set it up, and basically, you don't worry about it.

We but the equipment. There is no monthly or annual licensing. 

The pricing is okay. They offer pretty competitive pricing. 

We're currently a Cisco shop, and we were thinking about possibly looking into different firewall vendors next year to get an opinion on the different technologies on their next-generation firewalls, just to see what made the most sense as far as comparing different vendors.

We looked at one point, at Fortinet. It is a good platform. I would definitely try to switch to Fortinet if I can. The whole platform pricing standpoint from Fortinet is good. It's a possibility that on our end, we might be switching over to them. Apples to apples, Cisco and Fortinet are very similar and both are quite good. 

I'm a customer and end-user. 

I'd rate the solution ten out of ten. I've never had any issues with the product. 

We are using Cisco Wireless WAN for our branch WAN connectivity. We use it for wireless. It's the heart of the networking of our enterprise.

Cisco Wireless WAN's most valuable feature is it is robust.

The price of Cisco Wireless WAN could improve, it is expensive.

I have used Cisco Wireless WAN for approximately 10 years.

Cisco Wireless WAN is stable.

The scalability of Cisco Wireless WAN is good.

We have approximately 200,000 users using this solution. We have no plan to increase the number of users.

The technical support for Cisco Wireless WAN is good.

I have used other solutions previously.

The initial setup of Cisco Wireless WAN is straightforward.

The time it takes for the implementation of the solution depends on the solution you are deploying. The wireless controllers take a couple of hours, switches are fairly quick, and data center switches could take a few hours. With routers, it takes a few hours depending on the requirement, the location, and the type of connection, it varies between one hour to eight hours.

I used a consultant for the deployment of Cisco Wireless WAN.

We have approximately 20 engineers that support the solution.

The cost of Cisco Wireless WAN is expensive. There is an annual subscription to use the solution.

I rate Cisco Wireless WAN a nine out of ten.

Cisco Wireless WAN is user-friendly.

If there's a problem, it's usually when Cisco pushes out updates. The users don't always push the updates to their computer, and it causes some issues. It's reliable as long as everyone is doing what they're supposed to.

We don't see many troubleshooting issues. Normally, it's a user error when it comes to the JSS or the VPN. Once they log into the system or they get on the internet, then they log directly into the JSS, so they can do their work. 

There isn't much that can go wrong with the system itself. Any instability is usually caused by internet service provider not providing enough bandwidth to do some of the functions.

We do tech support for a lot of stuff that goes wrong with these computers on a daily basis, but fortunately, the Cisco VPN's just not one of them that we have an issue with.

Cisco Wireless WAN is part of our imaging software. When we image the computers, it goes on there. When a new user comes and gets a computer, we show them how to log into the VPN or log onto the internet. Once you click the button, you're logged in. There's no complexity. It's really user-friendly.

I rate Cisco Wireless WAN nine out of 10. My only advice to future Cisco Wireless users is to keep your system updated. Don't delay updates because that's what usually causes problems. People don't accept the updates and put them off because they're doing other things.

The solution's most valuable feature is its user-friendly interface. For now, my company is testing the tool on Cisco's IoT solutions. The tool is very simple to use.

The support of the product is an area of concern where improvements are required.

I have been using Cisco Wireless WAN for seven years. I am not only a user of the product since I also sell it. It is important for me to know how the product works along with what new features get introduced in the tool. I am a distributor of the tool.

Stability-wise, I rate the solution a ten out of ten.

Sometimes, there are some bug-related problems in the product, but they are not critical issues. The reason that my company is impacted by some bug-related issues in the product is that our company might not know something we should be aware of during the configuration phase. If my company faces any problems with the product, then we can connect with Cisco's support team.

Scalability-wise, I rate the solution a nine out of ten.

My company caters to the needs of small, medium, and enterprise-sized companies.

Two years ago, Cisco's support was normal. For the past two years, the support has not been good. The product's support team operates worldwide.

I rate the support a five out of ten.

Neutral

I rate the implementation process an eight on a scale of one to ten, where one means that it is a difficult process, and ten means that it is an easy process.

The solution is deployed on the cloud and also on an on-premises model.

The time taken to implement the product to something depends on the network of our company's customers network. If our company's customers have a simple network, the implementation can be done very fast. If our company's customers have tools like Meraki, the implementation process can take three to four days or a week to complete.

I rate the product price a six on a scale of one to ten, where one is low price and ten is high price.

Speaking about whether the tool gets used in our company for backup connectivity, I would say that our company's engineers use it for testing purposes.

The security features of the product have improved our company's network safety.

The product has sometimes helped our company handle network failure, failover, or recovery areas.

I recommend the product to those who plan to use it.

I rate the overall tool a ten out of ten.

We have around nearly 150 access points. We use Cisco access points for our business core systems for the employees. All the users connect through this wirelessly.

Stability is one aspect that I find very valuable. The signal strength is also very strong.

The connectivity is reliable, and it doesn't have many issues.

The console interface is not very user-friendly. It's a bit complex and difficult to navigate. Even some integrations can be challenging. But we can manage eventually.

Therefore, for me, some areas of improvement include integration, pricing, and console. 

Scalability is easy, it is stable, and configuring certain things like Mac filtering is also simple. However, I feel the need to enhance the security aspect, especially for guest connectivity.

I've been using it for around five years.

Stability is really good in Cisco Wireless WAN. I would rate it an eight out of ten. 

There are no restrictions on scalability. It is a scalable product. We have 150 access points, and there are 350 employees.

The support is good. They have a vendor here currently, and their support is good.

Neutral

The initial setup is not difficult. It's easy because we have been using Cisco for a long time.

Moreover, very little maintenance is required. We just perform some checks and minor tasks. There isn't much maintenance required.

It is a bit expensive compared to others. So it's a little costly.

For us, this is an all-in-one product. It doesn't have separate licenses. When purchased, the product comes with a license. It's a one-time purchase.

We were migrating from the on-prem to the cloud version. We made a comparison analysis b/w different technologies.

Cisco wireless on-prem has moved to Cisco Meraki Access, and Cisco Meraki is the better. We can use the cloud solution. The only thing is the price is a little high. Other than that, all the features and security aspects are really good with Cisco.

Overall, I would rate the solution a seven out of ten. The overall rating is seven due to the higher price and the need for enhancements in the console and security features. The guest Wi-Fi and non-console options are lacking in the older version, although I believe the new version might address that.

We are satisfied with the product.

The access points and controllers are good and do not give us any issues. In addition, the individual access points are good.

They recently launched the virtual wireless controller and a new CTI. Unfortunately, it is not scalable, and the performance is not good. Sometimes it hangs, and it has a slow response. We don't have a good experience and are uncomfortable with these elements.

The network management system is not great. It is incapable of handling a large number of access points. They are working on it but have not been able to fix it yet.

We have been using this solution for about six years. We are using different models like the Wi-fi 5 model.

The technical support is good because we have a contract with them. They respond whenever we have an issue.

The pricing is okay compared to other products like Aruba and Huawei. However, to be more competitive, Cisco could lower its price.

We have a big infrastructure of about 15,000 to 20,000. So if it works fine for us, it will suit small companies with small networks. We use the controller, and it is fine. I rate this solution a five out of ten, mainly because of the network issues.

Cisco Wireless WAN works well in an enterprise environment.

The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good.

Cisco Wireless WAN could improve the wireless environment visibility. For example, the information regarding bandwidth use, conditions of the network, and application visibility.

I have been using Cisco Wireless WAN for approximately five years. 

The stability of Cisco Wireless WAN is good.

Cisco Wireless WAN is a scalable solution. You are able to purchase as many licenses as required.

I have worked with this solution in large environments. We have had clients with approximately 2,000 users.

The support from Cisco is good.

I have used Aruba Wireless.

The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution.

The implementation of Cisco Wireless WAN will need at least a field engineer to do the configuration of the appliance.

The license is not subscription-based.

I rate Cisco Wireless WAN a ten out of ten.