Cisco Wireless WAN Reviews

We deployed the solution to update our internal WiFi to a modern, flexible, and secure environment.

Coverage and throughput have both improved significantly over our previous solution.  Also, having advanced QoS capabilities has improved our VoIP performance over WiFi.  

The solution offers very good performance, for all devices.  

Another bonus is that it's really tightly integrated with Apple devices, and makes sure that no one phone or no one WiFi device can hog all of the wireless spectrum. The spectrum-sharing algorithms are proven in independent testing to be the best. Also, roaming is quick and excellent. The security capabilities are incredible, and it offers excellent secure access for guests as well.

The only thing I would like to see is better high availability if you're using the embedded wireless controller (the EWC).

The solution is extremely stable and reliable. I've experienced no recent bugs or glitches.

The solution can scale hugely if you are not using the embedded wireless controller, which is what I am using now. 

The support is the best in the world. It's a big reason why I go with Cisco. The real differentiator for me always is the quality and speed of support. Every manufacturer's products are going to have a bug or performance issues sometime. It's how they respond that makes them different and better. 

Positive

I have had previous experience with Meraki, Ruckus, various prosumer products as well as Aruba. My favorite is Cisco, and my second favorite is Cisco Meraki. The reasons are too many to list here.  

The ease of the initial setup depends on experience always. If you're an experienced WiFi person, it is easy very easy to configure. I'd rate the ease of installation nine out of ten. 

We implemented it in-house.

For enterprise-class WiFi, with best-in-the-world TAC support, the pricing is okay. I'd rate it seven out of ten. There are less expensive solutions, sure. But in this case, my experience over decades (since the very first WiFi APs were released, in fact), is that no one beats Cisco WiFi (for very long, at least), in either the capabilities, performance or support categories.  

This is super flexible, meets our needs, is ultra secure, and offers excellent support. I'd rate it nine out of ten. I'm very happy with the product.

We are using the solution for the long-term to connect our desktops and laptops. For the firewalls, however, we connect the rack network with fiber and other cables. 

It offers good connectivity.

The initial setup is straightforward. 

We find the product to be stable.

It can scale. 

The security is quite good.

We cannot use wireless for the servers due to potential performance issues. They must be connected via fiber.

The solution is a little bit expensive. 

We'd like it if they could improve the integration capabilities. More specifically, if it can be integrated with other applications or any other devices like CCTV cameras that are also running on wireless, that would be ideal. 

We've been using the solution for ten to 15 years. 

The solution has been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

We can scale the solution. It's not difficult to do so. 

We are a global company and have between 50,000 and 90,000 users. 

There are plans to increase usage in the future.

I've never used technical support services. I don't know how helpful or responsive they are.

It's a solution that is easy to set up. It's not overly complex to implement. 

I'm not sure exactly how long it took to deploy the solution.

We have a dedicated team of 600 IT engineers. They can handle deployment and maintenance. 

I'm not sure of the exact pricing. We have 20 to 30 different premises in India. I'm not sure if they are all using Cisco like us or not. Therefore, I'm not sure what the full cost is to the company.

It could be a bit cheaper. 

We pay a license fee on a yearly basis. 

I'm not sure which version of Cisco we are using. 

I'd recommend Cisco to other users and companies. I would rate it an eight out of ten. We're mostly happy with its capabilities. 

Our use cases span corporate segments, banking, and large enterprises, where we leverage Cisco Wireless WAN for its flexible deployment options and comprehensive feature set.

The platform's most valuable features include the internal wireless controllers, which eliminate the need for external hardware, and the flexible control options, such as virtual and hardware controllers. These features provide significant cost savings and scalability, making managing large and complex networks easier

They could reduce the product's cost of lower-tier products to make them more accessible to smaller companies. They must provide more cost-effective options for those with limited budgets.

Additionally, enhancements to AI-driven capabilities to improve network management and automation could benefit future releases.

The solution is stable and reliable. It provides consistent performance across different environments and scales.

The product is highly scalable. It offers various options for network expansion, including internal, hardware, and virtual controllers. This scalability efficiently supports both small and large deployments.

Cisco provides comprehensive support through various channels, including phone, email, and online resources. The team is generally helpful, though response times can vary.

Positive

The initial setup can be complex depending on the deployment scale and specific requirements. It often requires engineering expertise.

The platform implementation typically involves vendor teams.

Cisco products generally have high list prices, but substantial discounts are available.

We evaluated other solutions, but Cisco's extensive portfolio and flexible deployment options made it the most suitable choice.

Cisco Wireless WAN is a robust solution with extensive capabilities. It's highly recommended for larger organizations or those needing advanced features. Smaller organizations should assess if the features align with their needs and budget.

Overall, I rate it a nine out of ten. 

The solution is primarily used for wireless connectivity.

The solution is stable and reliable.

It scales well. 

We found the initial setup to be straightforward. 

The support has proven itself to be helpful. 

We would like to have the lead times improved. Right now, when you create a design and want to provide it to the customer, they are very late to cosign everything.

The solution is pretty expensive. We'd like to see lower pricing in the future. 

I've used the solution for a while. I'm not sure how long I've used it. 

The solution is stable. We find it to be reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We can scale the solution as needed. It's not a problem.

We have more than 1,000 users on the solution.

We've contacted support, yet not necessarily for technical issues. We have used them for other things, and they were rather helpful. 

Positive

the initial setup is quite simple and straightforward. I'd rate the experience a four out of five in terms of ease of implementation. It's not difficult. 

The cost of the licensing depends on the access point.

On the low end, the solution costs probably around $1200 to $1300 for five years. It's an expensive product.

I'd rate the product a three out of five in terms of affordability.

We are Cisco partners.

I'd advise new users to check the documentation and go over it pretty thoroughly at the outset. It's important to read everything before you start. If you miss something, it may cause you to troubleshoot and spend more time than you need to figure things out. 

I'd rate the solution eight out of ten.

We primarily use the solution for WiFi and for switching switches. It offers a wireless controller device and access points and switches.

It’s stable.

All the hardware, the signal, the communication between access points or switches, et cetera, is good. The devices are all of good quality.

The switches, in particular, are great. I don't remember the model, however, there is a line of Catalyst switches from Cisco - the industrial switches with 24 ports or 48 ports and a POA feature with a fiber optic port - that are great.

The quality of service is excellent.

The only disadvantage of Cisco is maybe the cost. It’s more expensive than other brands, like, for example, HP. You do have to pay for licensing yearly, which is not the case with some others. We’d like to just have a one-time payment option.

The interface could be better. When I connect to the wireless controller, the graphic or the user interface is complicated. It’s hard to understand all the models of the interface. They should work to make it easier.

I’ve used the solution for two months in this current company. I’ve used it for four or five years.

It's very stable. The resolution is very stable. Cisco is working well. There are no bugs or glitches and it doesn't crash or freeze. 

It’s a scalable product.

In the future, the goal is to migrate to a new Cisco access point version. We are working on this. We have the requirement for a wireless controller, maybe, and an update only on the firmware version.

Maybe 400 people use the solution.

I work in the other companies with Cisco and other brands as well as Aruba and HP.

It’s an easy product to set up. It's not difficult at all. 

You do need to pay for licensing on a yearly basis. It’s a bit expensive. However, I don’t know the exact costs.

I’m a customer.

We use the latest version of the solution.

The solution is a market leader. It works great.

I’d rate it nine out of ten.

The security and the capabilities of the platform are the most valuable features.

Cybersecurity is very strong.

They have good authentication and authorization that is very secure for mobile users and other users as well.

Documentation is an area that needs review. It should be more dynamic and it should be easier. 

The dashboarding capabilities need to be improved. I want to have all of the information on one dashboard. It should show all of the details about the Wi-Fi system, how it has helped, the architectural design, and the KPIs.

Definitely, I would like to have some modules for ML built into the platform. This is something connected with AI. 

I would like more information about the user experience that should be included in the Wi-Fi process and products for every vendor. 

The user experience is important, and digital experience is how we perceive Wi-Fi in the organization. It is what we would like to have also seen on the visualizations such as dashboards.

I have been working with Cisco Wireless WAN for more than five years.

We are using the latest version.

Cisco Wireless WAN is a stable solution.

It is a very scalable solution, we are using it in an organization with more than 100,000 users.

I am satisfied with the technical support. They are awesome.

The initial setup is easy for one location. 

The problem is when you have a complex environment, as in global architecture. When trying to go with their cloud set up, sometimes you cannot.

Overall, it is easy to set up.

Pricing is always a topic of discussion. I would like to see it priced fairly. 

The pricing is based on how much is ordered from the vendor and what type of discount they receive.

I would rate Cisco Wireless WAN a seven out of ten.

We use Cisco Wireless WAN for the network in our office. The solution is deployed on-premises.

There are currently 20 people who use this solution in my organization. They're technical staff and salespeople. 

I use Cisco because of its reliability.

The price could be improved. It can be complicated to configure the solution.

In the next release, it could be more user-friendly.

I have used this solution for 10 years.

It's very stable. I would rate the stability as nine out of ten.

It's scalable. I would rate the scalability as eight out of ten.

We previously used Linksys. We switched to Cisco because of its sustainability and expandability.

Normal installation isn't complex. Installation takes a couple of hours.

One person is needed for maintenance.

Implementation was done in-house.

The total cost of the solution was about $6,000.

I would rate this solution as eight out of ten. I wouldn't give it 10 out of 10 because the price is high and the solution can be complicated.

I would recommend it to those who are interested in using it. 

There's a lot of advice and information on the internet. Some of it may be incorrect, so you just have to try it and see.

The most valuable features are CleanAir, Rogue Detection, and the auto-calculation of RF.

There are a number of areas for improvement in Cisco Wireless WAN, including sensitive applications which face issues on wireless stuff and difficulty troubleshooting. In the next release, Cisco should include more troubleshooting features, especially for sensitive applications like Teams and other voice and video applications. There should be easy ways to analyze the wireless network to find where the problem is. 

I've been using this solution for eight years.

Wireless networks are never stable because they're always impacted by multiple reasons.

Cisco Wireless WAN is scalable.

Cisco's technical support is good - you get instant support, and most of the engineers are good and highly skilled (though not all, so some cases can take longer).

The initial setup is simple for enterprise users, but it's very complex for DYOD and guest networks.

Cisco's pricing is reasonable.

Cisco Wireless WAN is most suitable for enterprise companies. Before choosing this solution, remember that there are other good solutions, including Aruba and Ruckus, so you should explore which solution is best for your organization. I would give Cisco Wireless WAN a rating of eight out of ten.