I primarily use Cisco Wireless WAN for meetings and to let mobile devices connect to WiFi.
Technician at Government of Namibia
Integrates easily with other Cisco products but needs more traffic monitoring features
Pros and Cons
- "Cisco Wireless WAN's best feature is the integration with other Cisco products."
- "Cisco Wireless WAN would be improved with the ability to monitor new usernames, product registrations, and flow traffic."
What is our primary use case?
What is most valuable?
Cisco Wireless WAN's best feature is the integration with other Cisco products.
What needs improvement?
Cisco Wireless WAN would be improved with the ability to monitor new usernames, product registrations, and flow traffic.
For how long have I used the solution?
I've been working with Cisco Wireless WAN for roughly two years.
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Cisco Wireless WAN
November 2024
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What do I think about the scalability of the solution?
Cisco Wireless WAN is scalable.
What's my experience with pricing, setup cost, and licensing?
Cisco Wireless WAN is fairly expensive.
What other advice do I have?
I would give Cisco Wireless WAN a rating of six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Engineer at Logicom
Excellent user and handling capacity with inbuilt intrusion prevention system
Pros and Cons
- "The most valuable features are user and handling capacity, indoor and outdoor access points and antennas, and the inbuilt intrusion prevention system."
- "The DNA space is a separate license cost, which should be included in the license."
What is most valuable?
The most valuable features are user and handling capacity, indoor and outdoor access points and antennas, and the inbuilt intrusion prevention system.
What needs improvement?
The DNA space is a separate license cost, which should be included in the license.
For how long have I used the solution?
I've been using Cisco Wireless WAN for three years.
What do I think about the stability of the solution?
Cisco Wireless WAN is quite stable.
What do I think about the scalability of the solution?
This solution is scalable, but it's expensive to add licenses.
How are customer service and support?
I'm satisfied with Cisco's technical support.
How was the initial setup?
The ease of the setup depends on the size and design of the network. If a lot of connection points are required, then the wider controller will be needed, and branches will be connected with VPN, which makes it more complicated.
What's my experience with pricing, setup cost, and licensing?
Cisco's pricing is quite costly and should be cheaper for both licensing and hardware. A license for one access point costs around $500 for three years. There are also separate charges for smart networking and support.
What other advice do I have?
I would rate Cisco Wireless WAN as nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Cisco Wireless WAN
November 2024
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Network Operations Supervisor at a government with 10,001+ employees
The setup is easy and has good integration between solutions
Pros and Cons
- "The initial setup was really easy and straightforward."
- "The integration support technology should be improved."
What is our primary use case?
We use Cisco Wireless WAN for normal campus access, for voice roaming, regular setup, some employee networks, network using portals, and simple registrations.
What is most valuable?
We acquired the Cisco Identity Service Engine (ISE), and what I found the most valuable, is the integration between Cisco wireless and the ISE. It is very useful.
What needs improvement?
The integration support technology should be improved. We have more sites to the technology itself and before we only had to connect the access points to a controller. Now we use most of the pieces of what the wireless as a concept can provide. So more integration and support will be great.
For how long have I used the solution?
I have been using the solution for eight years now.
What do I think about the stability of the solution?
The program is very stable.
What do I think about the scalability of the solution?
I believe the solution is scalable and it is easy to add more users.
How are customer service and technical support?
The technical support is really good.
Which solution did I use previously and why did I switch?
We have been working on Cisco for many years now, so we just upgraded to Cisco Wireless WAN.
How was the initial setup?
The initial setup was really easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
Cisco is more expensive than other solutions.
What other advice do I have?
The reason why we chose Cisco over another solution, is that Cisco is very strong here in the Aruba and Ruckus region. We have a vendor specifically in Saudi Arabia. What I like about this solution, is that it is always available and it's up to me to integrate, something called the DNA. I like the features that Cisco provides and it a solution that's easy to work on. I like the integration between Cisco and all the other Cisco products when it comes to network roaming, the DNA. So this is the integration that I'm looking forward to integrating, Cisco wireless with the DNA.
On a scale from one to 10, I will rate this an eight. The reason why I don't give it a ten is because Cisco is rather expensive. I would like to see it being more affordable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network and Security Administrator at Jambopay
Helps us in setting up a wireless source for our clients to connect to the VPNs and our data centers
Pros and Cons
- "The solution also allows us to increase the power when it's too low."
- "The firewall integration is not great."
What is our primary use case?
Our primary use case for this solution is setting up a wireless source for our clients to connect to the VPNs and our data centers.
What is most valuable?
We have found the ability to easily increase power valuable. The solution also allows us to increase the power when it's too low.
What needs improvement?
The firewall integration is not great and should be improved.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable. There are approximately 70 people using it in our organization.
How are customer service and support?
We do not have experience with customer service and support because we have not had issues.
How was the initial setup?
The initial setup was straightforward, and deployment took five hours.
What about the implementation team?
We implemented the solution in-house, and approximately three people are required for implementation.
What other advice do I have?
I rate this solution an eight out of ten. I recommend the solution to new users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network & Information Security Engineer at a healthcare company with 1,001-5,000 employees
A stable solution with good technical support, but it needs more physical ports
Pros and Cons
- "This stability is one of the major reasons to stick with this product."
- "The worst thing about the Cisco controllers is that they only have two ports."
What is our primary use case?
We use this solution to provide wireless service in our hospitals.
What is most valuable?
The most valuable feature of this solution is that it is stable and the support is good.
What needs improvement?
The worst thing about the Cisco controllers is that they only have two ports. The design of having only two physical ports is very bad.
For how long have I used the solution?
I have been using this solution for six or seven years.
What do I think about the stability of the solution?
This stability is one of the major reasons to stick with this product.
What do I think about the scalability of the solution?
We have about ten thousand users in our environment.
We run different hospitals and on a daily basis and we have between eight and ten thousand clients.
How are customer service and technical support?
Cisco is always number one in terms of technical support. There is no doubt that they are better than any other vendor.
Which solution did I use previously and why did I switch?
I also have experience with solutions from Aruba and Avaya XE. We removed the Avaya units after their merger and are sticking with solutions from Cisco and Aruba.
How was the initial setup?
I have a lot of experience with this solution, so I find the setup to be easy.
Which other solutions did I evaluate?
Between Cisco and Aruba, I would say that the features are similar. Each of them is better at different features.
What other advice do I have?
Wireless solutions are not something that you need to change very often. We have older models installed and they are still working fine. Changing the entire environment involves a lot of money and a lot of effort.
My advice to anybody who is considering this type of solution is to first look at your ecosystem and then choose the product. Don't just choose one without looking at what other types of products, such as switches, you already have.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Snr Systems Engineer at Kenac Computer Systems
Good support and easy to use
Pros and Cons
- "Cisco Wireless WAN is stable and scalable, and the support received is good."
- "It is expensive."
What is our primary use case?
It's for networking, specifically for network access to our Internet.
How has it helped my organization?
Around 50 people are using Cisco Wireless WAN in my company. They are mainly developers and the IT team.
What is most valuable?
One of the main advantages is the support Cisco offer. They provide good support, and it is easy to use.
What needs improvement?
There is room for improvement in terms of pricing.
For how long have I used the solution?
I have been using this solution for six years. We are not using the latest version; therefore, we are exploring other potential solutions before upgrading.
What do I think about the stability of the solution?
I would rate stability a nine out of ten. It is quite stable.
What do I think about the scalability of the solution?
I would rate Cisco's scalability an eight out of ten. It is a scalable product.
How was the initial setup?
The initial setup is not complex, and installing the solution completely takes more than an hour.
What about the implementation team?
A third-party expert, a service provider, did the deployment for Cisco Wireless WAN.
What's my experience with pricing, setup cost, and licensing?
It is quite an expensive model.
What other advice do I have?
I would definitely recommend using Cisco Wireless WAN.
Overall, I would rate Cisco a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
IT Specialist at Icall LTD
Has a cellular module and is secure
Pros and Cons
- "I also like that now you can add a cellular connection to the Cisco router. So, if your operator is down, you can now still have one connection in the office with the cellular module."
- "The interface is a little bit difficult to understand at times. It would be good if Cisco were to make it user friendly so that everyone can easily configure it without the need to do certifications and courses to learn how to use all of the devices."
What is most valuable?
Let's say you are in Mauritius right now and that you have a company here. You have set up Cisco Wireless WAN in the company, and you are using your laptop and are connected to the Wi-Fi. For instance, if you go abroad to another branch of the same company and you use your laptop there, your device will still be connected to the Wi-Fi in your office in Mauritius. You don't need to type in the password again.
It's very secure.
I also like that now you can add a cellular connection to the Cisco router. So, if your operator is down, you can now still have one connection in the office with the cellular module.
What needs improvement?
The interface is a little bit difficult to understand at times. It would be good if Cisco were to make it user friendly so that everyone can easily configure it without the need to do certifications and courses to learn how to use all of the devices.
What do I think about the stability of the solution?
Cisco Wireless WAN is a stable solution.
How was the initial setup?
It is easy to deploy.
What other advice do I have?
It's a good solution, and I would rate it at eight on a scale from one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT DevOps Engineer at Rpc Data
A stable and scalable solution that works as access points in organizations
Pros and Cons
- "I am impressed with the tool's packet tracing so that connection with the devices is always consistent."
- "The tool's speed and IP address acquisition from the domain controller should be improved"
What is our primary use case?
We use the product as access points in our organization.
What is most valuable?
I am impressed with the tool's packet tracing so that connection with the devices is always consistent.
What needs improvement?
The tool's speed and IP address acquisition from the domain controller should be improved.
For how long have I used the solution?
I have been using the product for ten years.
What do I think about the stability of the solution?
The tool is stable and I would rate it a nine out of ten.
What do I think about the scalability of the solution?
The product is scalable because we can create a mesh network using multiple devices. I would rate it a ten out of ten.
How are customer service and support?
I have contacted the tech support and have got the support that I needed.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's setup is straightforward. It is just plug-and-play. The tool's deployment took ten minutes to complete. You would need one staff to manage the tool's deployment and maintenance.
What about the implementation team?
There is no technical staff required for the product's deployment.
What was our ROI?
The product offers good ROI.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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