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Consultant - Smart Buildings at a tech services company with 201-500 employees
Reseller
Reliable and simple solution that provides long-term stability
Pros and Cons
  • "Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability."
  • "There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost."

What is our primary use case?

Cisco Wireless WAN is mainly used in campus networks, hotels, and other enterprise customers to provide wireless internet connectivity.

What is most valuable?

Cisco Wireless WAN's best features are simple management, the cloud base, dashboards, and reliability.

What needs improvement?

Cisco Wireless WAN could be improved by introducing a low-power wireless access point that could be installed in an outside environment. I would also like them to add an option without any licensing controller so that the customer could just purchase access points, then plug and play. In the future, Cisco Wireless WAN should include cloud control, centralized management, and branch connectivity.

For how long have I used the solution?

I've been using Cisco Wireless WAN for around ten years.

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Cisco Wireless WAN
March 2025
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What do I think about the stability of the solution?

Cisco Wireless WAN is perfectly stable. Some of our customers have been using it for eight to ten years without having to change the hardware as it continues to work perfectly.

What do I think about the scalability of the solution?

There are some limitations with scaling the on-premises version - if you want to scale, you need to change the hardware and purchase a new wireless controller at an additional cost.

How are customer service and support?

Cisco's technical support is very responsive, fast, and knowledgeable, with experienced and knowledgeable engineers.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy because so many engineers know the product, and Cisco makes a lot of technical documentation available via its online portal. I would rate the setup process as five out of five.

What's my experience with pricing, setup cost, and licensing?

Cisco's licensing model includes some mandatory licenses, making it more expensive than other vendors like HP, Aruba, and Ruckus.

What other advice do I have?

I would rate Cisco Wireless WAN ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer958677 - PeerSpot reviewer
Network Operations Supervisor at a government with 10,001+ employees
Real User
The setup is easy and has good integration between solutions
Pros and Cons
  • "The initial setup was really easy and straightforward."
  • "The integration support technology should be improved."

What is our primary use case?

We use Cisco Wireless WAN for normal campus access, for voice roaming, regular setup, some employee networks, network using portals, and simple registrations.

What is most valuable?

We acquired the Cisco Identity Service Engine (ISE), and what I found the most valuable, is the integration between Cisco wireless and the ISE. It is very useful. 

What needs improvement?

The integration support technology should be improved. We have more sites to the technology itself and before we only had to connect the access points to a controller. Now we use most of the pieces of what the wireless as a concept can provide. So more integration and support will be great. 

For how long have I used the solution?

I have been using the solution for eight years now.

What do I think about the stability of the solution?

The program is very stable.

What do I think about the scalability of the solution?

I believe the solution is scalable and it is easy to add more users.

How are customer service and technical support?

The technical support is really good.

Which solution did I use previously and why did I switch?

We have been working on Cisco for many years now, so we just upgraded to Cisco Wireless WAN.

How was the initial setup?

The initial setup was really easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Cisco is more expensive than other solutions.

What other advice do I have?

The reason why we chose Cisco over another solution, is that Cisco is very strong here in the Aruba and Ruckus region. We have a vendor specifically in Saudi Arabia. What I like about this solution, is that it is always available and it's up to me to integrate, something called the DNA. I like the features that Cisco provides and it a solution that's easy to work on. I like the integration between Cisco and all the other Cisco products when it comes to network roaming, the DNA. So this is the integration that I'm looking forward to integrating, Cisco wireless with the DNA.

On a scale from one to 10, I will rate this an eight. The reason why I don't give it a ten is because Cisco is rather expensive. I would like to see it being more affordable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Wireless WAN
March 2025
Learn what your peers think about Cisco Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Emmanuel Musuwo - PeerSpot reviewer
Snr Systems Engineer at Kenac Computer Systems
Real User
Top 20
Good support and easy to use
Pros and Cons
  • "Cisco Wireless WAN is stable and scalable, and the support received is good."
  • "It is expensive."

What is our primary use case?

It's for networking, specifically for network access to our Internet.

How has it helped my organization?

Around 50 people are using Cisco Wireless WAN in my company. They are mainly developers and the IT team.

What is most valuable?

One of the main advantages is the support Cisco offer. They provide good support, and it is easy to use.

What needs improvement?

There is room for improvement in terms of pricing.

For how long have I used the solution?

I have been using this solution for six years. We are not using the latest version; therefore, we are exploring other potential solutions before upgrading.

What do I think about the stability of the solution?

I would rate stability a nine out of ten. It is quite stable.

What do I think about the scalability of the solution?

I would rate Cisco's scalability an eight out of ten. It is a scalable product.

How was the initial setup?

The initial setup is not complex, and installing the solution completely takes more than an hour.

What about the implementation team?

A third-party expert, a service provider, did the deployment for Cisco Wireless WAN.

What's my experience with pricing, setup cost, and licensing?

It is quite an expensive model.

What other advice do I have?

I would definitely recommend using Cisco Wireless WAN.

Overall, I would rate Cisco a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Evans Choge - PeerSpot reviewer
Network and Security Administrator at Jambopay
Real User
Helps us in setting up a wireless source for our clients to connect to the VPNs and our data centers
Pros and Cons
  • "The solution also allows us to increase the power when it's too low."
  • "The firewall integration is not great."

What is our primary use case?

Our primary use case for this solution is setting up a wireless source for our clients to connect to the VPNs and our data centers.

What is most valuable?

We have found the ability to easily increase power valuable. The solution also allows us to increase the power when it's too low.

What needs improvement?

The firewall integration is not great and should be improved.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. There are approximately 70 people using it in our organization. 

How are customer service and support?

We do not have experience with customer service and support because we have not had issues.

How was the initial setup?

The initial setup was straightforward, and deployment took five hours.

What about the implementation team?

We implemented the solution in-house, and approximately three people are required for implementation.

What other advice do I have?

I rate this solution an eight out of ten. I recommend the solution to new users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sales Engineer at Logicom
Reseller
Excellent user and handling capacity with inbuilt intrusion prevention system
Pros and Cons
  • "The most valuable features are user and handling capacity, indoor and outdoor access points and antennas, and the inbuilt intrusion prevention system."
  • "The DNA space is a separate license cost, which should be included in the license."

What is most valuable?

The most valuable features are user and handling capacity, indoor and outdoor access points and antennas, and the inbuilt intrusion prevention system.

What needs improvement?

The DNA space is a separate license cost, which should be included in the license.

For how long have I used the solution?

I've been using Cisco Wireless WAN for three years.

What do I think about the stability of the solution?

Cisco Wireless WAN is quite stable.

What do I think about the scalability of the solution?

This solution is scalable, but it's expensive to add licenses.

How are customer service and support?

I'm satisfied with Cisco's technical support.

How was the initial setup?

The ease of the setup depends on the size and design of the network. If a lot of connection points are required, then the wider controller will be needed, and branches will be connected with VPN, which makes it more complicated. 

What's my experience with pricing, setup cost, and licensing?

Cisco's pricing is quite costly and should be cheaper for both licensing and hardware. A license for one access point costs around $500 for three years. There are also separate charges for smart networking and support.

What other advice do I have?

I would rate Cisco Wireless WAN as nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Beomo Mathumo - PeerSpot reviewer
IT DevOps Engineer at Rpc Data
Real User
Top 5Leaderboard
A stable and scalable solution that works as access points in organizations
Pros and Cons
  • "I am impressed with the tool's packet tracing so that connection with the devices is always consistent."
  • "The tool's speed and IP address acquisition from the domain controller should be improved"

What is our primary use case?

We use the product as access points in our organization. 

What is most valuable?

I am impressed with the tool's packet tracing so that connection with the devices is always consistent. 

What needs improvement?

The tool's speed and IP address acquisition from the domain controller should be improved. 

For how long have I used the solution?

I have been using the product for ten years. 

What do I think about the stability of the solution?

The tool is stable and I would rate it a nine out of ten. 

What do I think about the scalability of the solution?

The product is scalable because we can create a mesh network using multiple devices. I would rate it a ten out of ten. 

How are customer service and support?

I have contacted the tech support and have got the support that I needed. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's setup is straightforward. It is just plug-and-play. The tool's deployment took ten minutes to complete. You would need one staff to manage the tool's deployment and maintenance. 

What about the implementation team?

There is no technical staff required for the product's deployment. 

What was our ROI?

The product offers good ROI. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-Founder and CTO at Praruh Pvt. Ltd.
Real User
Top 20
Good performance, stability, and support
Pros and Cons
  • "I give the scalability a nine out of ten."
  • "The price has room for improvement."

What is our primary use case?

The solution is used for our network data centers.

What is most valuable?

The performance, stability, and support are the most valuable features.

What needs improvement?

The price has room for improvement.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

The price is expensive.

What other advice do I have?

I give the solution an eight out of ten.

Cisco Wireless WAN is not an affordable option, therefore I suggest making sure that the solution meets all the organization's requirements before making a purchase.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technician at Government of Namibia
Real User
Integrates easily with other Cisco products but needs more traffic monitoring features
Pros and Cons
  • "Cisco Wireless WAN's best feature is the integration with other Cisco products."
  • "Cisco Wireless WAN would be improved with the ability to monitor new usernames, product registrations, and flow traffic."

What is our primary use case?

I primarily use Cisco Wireless WAN for meetings and to let mobile devices connect to WiFi.

What is most valuable?

Cisco Wireless WAN's best feature is the integration with other Cisco products.

What needs improvement?

Cisco Wireless WAN would be improved with the ability to monitor new usernames, product registrations, and flow traffic.

For how long have I used the solution?

I've been working with Cisco Wireless WAN for roughly two years.

What do I think about the scalability of the solution?

Cisco Wireless WAN is scalable.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless WAN is fairly expensive.

What other advice do I have?

I would give Cisco Wireless WAN a rating of six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2025
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