Cisco Wireless WAN Reviews

We trust Cisco. It's a reliable solution. Reliability is most probably the most valuable feature for our organization.

The solution does exactly what we need it to do.

The initial setup is mostly straightforward.

The pricing of the solution could always be better. If they could work to make the costs more competitive, that would be ideal.

I've been using the solution for more than ten years at this point. It's been 12 to 13 years or so. It's been a long time.

The stability of the solution is quite good. It's reliable. It doesn't crash or freeze. There are no bugs or glitches.

The scalability potential of the solution is very good. If a company needs to expand it, they can.

If I look just now at my area and the locations I'm responsible for, we have more than 2,000 users. However, we use the product globally, and if we look at it from that perspective, we have more than 20,000 users actively using it every day. Of course, with COVID, and people now working from home, it's likely less at the moment.

I'm pretty satisfied with the documentation as well as with the support. If we have any challenges or issues, Cisco is usually always able to help us. They are helpful, knowledgeable, and responsive to our needs.

In terms of the initial implementation, it is always dependant on what knowledge you have and the level of experience. The more you have, of course, the easier it is. For us, it's not difficult anymore. I'd describe the process as pretty straightforward and quite easy to set up on a new site.

The solution does come with a price tag. It's not the least expensive option on the market.

We are a customer and end-user. We don't have a business relationship with Cisco.

We use a lot of Cisco products, including Cisco Catalyst Switches, Wireless WAN, and Cisco Nexus.

We use one of the latest access points, however, we are not up to date on the newest controller versions as our versions are still supported. We plan to replace them probably in the next one or two years. It's not the latest, let's say, controller version. However, from a software standpoint, we are still up to date.

I would recommend the solution to others. However, they have to be prepared to pay the price and have the budget for the product.

In general, I would rate the solution at a nine out of ten. We've been extremely satisfied with its capabilities.

We are satisfied with the product.

The access points and controllers are good and do not give us any issues. In addition, the individual access points are good.

They recently launched the virtual wireless controller and a new CTI. Unfortunately, it is not scalable, and the performance is not good. Sometimes it hangs, and it has a slow response. We don't have a good experience and are uncomfortable with these elements.

The network management system is not great. It is incapable of handling a large number of access points. They are working on it but have not been able to fix it yet.

We have been using this solution for about six years. We are using different models like the Wi-fi 5 model.

The technical support is good because we have a contract with them. They respond whenever we have an issue.

The pricing is okay compared to other products like Aruba and Huawei. However, to be more competitive, Cisco could lower its price.

We have a big infrastructure of about 15,000 to 20,000. So if it works fine for us, it will suit small companies with small networks. We use the controller, and it is fine. I rate this solution a five out of ten, mainly because of the network issues.

Cisco Wireless WAN works well in an enterprise environment.

The most valuable features of Cisco Wireless WAN are the dashboards, security functionality, and Cisco DNA center. The way the solution has integrated within the fabric of the environment with automation is very good.

Cisco Wireless WAN could improve the wireless environment visibility. For example, the information regarding bandwidth use, conditions of the network, and application visibility.

I have been using Cisco Wireless WAN for approximately five years. 

The stability of Cisco Wireless WAN is good.

Cisco Wireless WAN is a scalable solution. You are able to purchase as many licenses as required.

I have worked with this solution in large environments. We have had clients with approximately 2,000 users.

The support from Cisco is good.

I have used Aruba Wireless.

The setup of Cisco Wireless WAN needs an expert. You need someone with experience to be able to work with Cisco Wireless solutions. It took approximately one to two weeks to implement the solution.

The implementation of Cisco Wireless WAN will need at least a field engineer to do the configuration of the appliance.

The license is not subscription-based.

I rate Cisco Wireless WAN a ten out of ten.

The primary use case for this solution is supplying Wi-Fi to public users.

We have been using this solution for 3D uploading and providing resources for users. Our goal is to offload traffic from mobile devices while people are at work.

We have been installing this solution in malls, the university, and other buildings. We have deployed this solution across the whole country.

This is the most stable product in the market.

The documentation is very good and it's available everywhere. If you use Google to search then you will get it all.

The integration is easy.

The reporting feature needs improvement, especially adding information with regards to availability uptime. Currently, we have to calculate this on our own by using a performance tool and then customize the reports to display it. This information is a major concern for us because we need to know how much uptime is available to our customers.

This is a stable solution and we have not had any problems. We have not found any bugs.

The only problem that we have had is related to power failures, which has nothing to do with the product.

We have deployed this solution across the country, and anyone who is in the kingdom can use Wi-Fi for free for two hours. We have thousands of users.

We will be deploying more Cisco products because the integration is easy, and our core is already made up of Cisco.

We are satisfied with the technical support from Cisco.

They are not only taking care of the Wi-Fi. Cisco has also deployed the IP MPLS network.

Whenever we have a problem and we explain it to them, they try their best to solve it.

Previously, we were using the Cisco 5500 series and the 8500 series.

The initial setup of this solution is not complex because there is lots of documentation available and it is very good. Instead of being complex, it becomes easy for you.

We are also using a solution by Aruba. Some of the features are better with Cisco, whereas different features are better in Aruba.

We also evaluated Nokia and we found it more difficult to integrate.

I would rate this solution a nine out of ten.

We have many computers that we have connected to this network device.

In the future, Cisco Wireless WAN could improve its ability to expand.

I have been using this solution for two years.

The solution could be more stable.

I have found the scalability to be good. We have approximately 200 people using the solution in my organization and we have plans to increase usage.

The technical support we have experienced has been good.

I have used Ubiquiti previously and this solution is more stable.

The installation is straightforward.

Our IT department is approximately 50 people and we have a team of five technicians that do the implementation and maintenance of the solution.

There is a license that is needed for the use of this solution.

I would recommend this solution to others.

I rate Cisco Wireless WAN a seven out of ten.

I am a solutions architect primarily dealing with networking and security matters. I recommend Cisco Wireless WAN to customers, particularly larger businesses.

Wireless assurance has significantly improved network reliability. Additionally, certificate-based authentication has been critical for my customers' operations.

There needs to be an adjustment in subscription licenses and their pricing. Buying the hardware and then managing Cisco renewals incurs a CapEx and also a yearly OpEx expense, which causes a struggle.

I have been using Cisco Wireless WAN for a long time, approximately ten years.

I'd rate the product nine out of ten for stability.

The solution is scalable and adapts well to scaling needs as businesses grow.

The technical support by Cisco is very good. We have no issues with it.

Positive

Cisco Wireless WAN can be competitive in terms of pricing but may also be a bit pricey at times. The main issue is the license renewals and subscriptions, which can be expensive.

There are many competitors like HP with Aruba and Juniper. Huawei or other Chinese companies provide options, and Fortinet also has access points.

I generally recommend Cisco Wireless WAN to other businesses except for small business owners due to the cost factor. They could consider other cost-effective products. It would be beneficial to see more AI integration in troubleshooting and network visibility.

I'd rate the solution eight out of ten.

We are a hotel. We primarily use the solution for wireless access for the hotel and for accommodations. 

The stability is okay.

The product can scale well.

Technical support can be helpful.

Overall, the concept of the solution is great.

The initial setup is somewhat complex. 

I need to look deeper into the DNA of the solution before making any suggestions for the solution. I need to do more research.

Sometimes you do not get a good person helping you with technical support.

We did have issues with the product that made us concerned about the overall stability.

For us, we have some power issues, and we returned many items due to power issues. There may be some models that have some problems with the power. I'm not sure about this, however, when we used some, Cisco responded clearly and they replaced them. However, this experience made us concerned about the overall stability potential.

The scalability is okay. A company can expand it if they need to.

We have over 700 people using the solution currently. They cover all types of roles and at different levels.

We likely will increase usage in the future. I already issued a purchase order to make an incremental increase to the current wireless resolution. That will be something like 5% or 7%.

In many cases, technical support is excellent. In some cases, however, they are not confident enough. They are following a checklist more than problem-solving in some cases. They repeat the same solution many times without results. The tickets are open for a long time. That said, in many cases, they are excellent.

We found the initial setup to be a bit complex. It was not simple or straightforward. I'd rate my experience with the process, at a four out of five.

We deployed the solution over the course of two years.  

We both had a vendor assist us and had our in-house team handle some elements of the installation. We did not have a good experience with the third-party service provider.

The cost was a mix between the license, manpower, and hardware. It was different from layer to layer. The hard costs are only 45% of the actual costs.

I use two different versions of the solution. 

Would rate the solution a seven out of ten.

This product makes up part of our wireless network infrastructure.

The most valuable feature is the ease of configuration. Most of the questions one would have about setup are already identified in the troubleshooting guide.

The user interface is ok.

The prices are high and should be reduced in order to be more competitive.

I have been using Cisco Wireless WAN for more than five years.

In the five years that we have used it, we haven't had any problems. It has now reached end-of-life.

The scalability is very nice and we don't have any issues with it. We have about 500 users across the entire staff. They work in HR, admin, production, operations, and other roles.

The technical support is very nice and we have no issues with it.

We have traditionally used Cisco and are finally now changing because of the price.

The initial setup is okay. It takes about three months to implement.

Our in-house team handled the deployment. No maintenance is required any longer, although we have two IT people who are able to manage it.

With the increase in the price of this product, we will instead be replacing it with another vendor. It was a one-time fee and there are no costs in addition to this.

We are evaluating other solutions that are most cost-effective. Cisco is more expensive than either Aruba or SonicWall.

Whatever they have in this product is already the best in the market, and I recommend it for people who can afford it.

I would rate this solution a nine out of ten.