We primarily use the solution for wireless connectivity for corporate.
Services Director at a tech vendor with 10,001+ employees
Runs well, offers good connectivity, and is reliable
Pros and Cons
- "It runs well, without issue."
- "It can be complex to set up."
What is our primary use case?
How has it helped my organization?
The solution has improved the customer experience, which has helped improve the organization. Customers can access the corporate network with ease and get the resources they need even if they are moving around the office. They easily connect to the WiFi without issue.
What is most valuable?
The SSID feature is quite good.
It runs well, without issue.
Users can easily move around the office and stay connected.
The solution is stable. It offers good performance.
We can scale the product.
Cisco has a very good reputation and offers pretty good pricing.
What needs improvement?
We would like to see additional data and security. We'd like to see them maintain integration between SD-WAN and Cisco ISE and for them to improve the security factor for the customer.
It can be complex to set up.
They need to build a more comprehensive solution around the WLAN controller.
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Cisco Wireless WAN
February 2025
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For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's easily scalable. That's not a problem at all.
How are customer service and support?
Technical support is okay. They can solve issues, however, the response time can be long.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is complex. You need to have a high skill set when dealing with Cisco. It's not meant to be done by non-technical users.
The product does not require a lot of maintenance. It's very minimal.
What's my experience with pricing, setup cost, and licensing?
While I can't remember the exact pricing, it's not overly expensive.
What other advice do I have?
We are a partner with Cisco for networking and security.
I'm working with the latest version of the solution.
Cisco maintains a good relationship with its customers. They have a very good reputation on the market.
I'd recommend the solution to others.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network & Information Security Engineer at a healthcare company with 1,001-5,000 employees
A stable solution with good technical support, but it needs more physical ports
Pros and Cons
- "This stability is one of the major reasons to stick with this product."
- "The worst thing about the Cisco controllers is that they only have two ports."
What is our primary use case?
We use this solution to provide wireless service in our hospitals.
What is most valuable?
The most valuable feature of this solution is that it is stable and the support is good.
What needs improvement?
The worst thing about the Cisco controllers is that they only have two ports. The design of having only two physical ports is very bad.
For how long have I used the solution?
I have been using this solution for six or seven years.
What do I think about the stability of the solution?
This stability is one of the major reasons to stick with this product.
What do I think about the scalability of the solution?
We have about ten thousand users in our environment.
We run different hospitals and on a daily basis and we have between eight and ten thousand clients.
How are customer service and technical support?
Cisco is always number one in terms of technical support. There is no doubt that they are better than any other vendor.
Which solution did I use previously and why did I switch?
I also have experience with solutions from Aruba and Avaya XE. We removed the Avaya units after their merger and are sticking with solutions from Cisco and Aruba.
How was the initial setup?
I have a lot of experience with this solution, so I find the setup to be easy.
Which other solutions did I evaluate?
Between Cisco and Aruba, I would say that the features are similar. Each of them is better at different features.
What other advice do I have?
Wireless solutions are not something that you need to change very often. We have older models installed and they are still working fine. Changing the entire environment involves a lot of money and a lot of effort.
My advice to anybody who is considering this type of solution is to first look at your ecosystem and then choose the product. Don't just choose one without looking at what other types of products, such as switches, you already have.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Wireless WAN
February 2025
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IT Specialist at Icall LTD
Has a cellular module and is secure
Pros and Cons
- "I also like that now you can add a cellular connection to the Cisco router. So, if your operator is down, you can now still have one connection in the office with the cellular module."
- "The interface is a little bit difficult to understand at times. It would be good if Cisco were to make it user friendly so that everyone can easily configure it without the need to do certifications and courses to learn how to use all of the devices."
What is most valuable?
Let's say you are in Mauritius right now and that you have a company here. You have set up Cisco Wireless WAN in the company, and you are using your laptop and are connected to the Wi-Fi. For instance, if you go abroad to another branch of the same company and you use your laptop there, your device will still be connected to the Wi-Fi in your office in Mauritius. You don't need to type in the password again.
It's very secure.
I also like that now you can add a cellular connection to the Cisco router. So, if your operator is down, you can now still have one connection in the office with the cellular module.
What needs improvement?
The interface is a little bit difficult to understand at times. It would be good if Cisco were to make it user friendly so that everyone can easily configure it without the need to do certifications and courses to learn how to use all of the devices.
What do I think about the stability of the solution?
Cisco Wireless WAN is a stable solution.
How was the initial setup?
It is easy to deploy.
What other advice do I have?
It's a good solution, and I would rate it at eight on a scale from one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a computer software company with 501-1,000 employees
Best support for high speeds, once we got through the module compatibility issues.
Valuable Features:
1.One of the reasons we selected this WWAN modem is the underlying support for all the high speed modules and speed which is higher than 100Mbps.
2.Can be used to easily setup a high speed ISP or mobile network
3.Another deciding factor was the support for large number of devices that can interoperate easily with Cisco WWAN card
4. Failover support. There is a secondary link which can take over in case the primary goes down.
5.It provides transparent handoff support for devices which are using older technologies.
6.Provides higher bandwidth to support high definition video calls.
7.Supports advanced features like quality of service (QoS)
Room for Improvement:
While deploying the module, we had to struggle with the telemetry system server setup as it had some module compatibility issues with tracking system
Other Advice:
Cisco LTE WWAN provides an easy way to setup an high speed, robust and secure network with speeds of 100Mbps and above. It supports a large number of network devices and can easily integrate with devices running on older technologies as well. We tested the HD video call feature as well and found it to be of very good in terms of video, voice quality and overall speed. We faced some module compatibility issues with Cisco WWAN while setting up the telemetry system server setup. Overall a good product and provides large number of features for providing high speed network.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder, CEO at Espina IT
Scalable solution that is easy to use with good technical support
Pros and Cons
- "The most valuable features for me are the ease of operation and scalability."
- "The cloud interoperability needs improvement."
What is most valuable?
The most valuable features for me are the ease of operation and scalability.
What needs improvement?
The cloud interoperability needs improvement.
What do I think about the scalability of the solution?
This solution is scalable.
We have twenty thousand users.
How are customer service and technical support?
The technical support for this solution is good, and the general Cisco tech support is also good.
They are able to help me with any problems.
How was the initial setup?
The initial setup is simple
It took one week to deploy this solution and it takes two people to maintain this solution.
What other advice do I have?
Our clients are large enterprise companies.
This solution is the best on the market. I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior Consultant at a tech services company with 1,001-5,000 employees
It is stable and scalable and the technical support is very good
Pros and Cons
- "The program is very stable."
What is most valuable?
I use this solution because I work for a Cisco partner. We use a lot of Cisco products and it makes it easy for us to position this wireless solution for most of our clients because they already have a Cisco base. It is very easy to propose it as an alternative.
What needs improvement?
The solution has all the features we need, but it is very expensive.
For how long have I used the solution?
I have been using Cisco Wireless WAN for over five years.
What do I think about the stability of the solution?
The program is very stable.
What do I think about the scalability of the solution?
It is scalable enough for most of our clients. We have many users and don't have issues or problems with scalability.
How are customer service and technical support?
I don't have any complaints about the technical support.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
If I were to give advice to others, I would say is this: I haven't had much experience with any other option. Or if you were asking me to recommend this solution over another one, I'll generally recommend the Cisco Wireless WAN, because that's the only one I know and have experience of. I would like to see better pricing. It would also be great if one of these wireless cards could support multiple service providers. On a scale from one to ten, I will rate this solution an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior Manager of Network at a tech services company with 51-200 employees
The best available customer service in the market that's worth every penny.
Valuable Features
Flex-connect.
Improvements to My Organization
It helps to connect AP's in multiple branches.
Room for Improvement
There are a few software bugs.
Use of Solution
Cisco 5500 Series Wireless Controller. We have used it for about 4 years.
Deployment Issues
No.
Stability Issues
No.
Scalability Issues
No.
Customer Service and Technical Support
Customer Service:
It's the best available in the market.
Technical Support:Also excellent.
Initial Setup
Very straightforward.
Implementation Team
In-house.
ROI
It's very reliable and can be used for long term purpose.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at a tech consulting company with 51-200 employees
IPv4 4G WWAN Module
Valuable Features:
This product is fulfilling our technological requirements to setup a high speed 4G environment in a large ISP / Mobile network. Easily manage and configure in existing network without any changes. This module provides automatic secondary link whenever the main link is down.
Room for Improvement:
When I tried to setup in Cisco ASA 5500 series IPv6 network then I faced a module compatibility issue. Cisco will remove this obstacle in future. It is not possible to setup a GPS tracking system and telemetry system server with this module.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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